Homebuilder Ratings & Reviews

Century Communities

CCS Dallas

249 Homeowner Reviews
Mar 2024 - Sep 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CCS Dallas Communities Map

 

Community Satisfaction Ratings

  • Ambergrove

    4.9

    CCS Dallas - 46 Homeowner Reviews

  • Boardwalk Estates

    4.7

    CCS Dallas - 23 Homeowner Reviews

  • Courtland Place

    4.7

    CCS Dallas - 8 Homeowner Reviews

  • Middlefield Village

    4.7

    CCS Dallas - 47 Homeowner Reviews

  • MiraVerde

    3.4

    CCS Dallas - 1 Homeowner Reviews

  • Overland Grove 50s

    4.6

    CCS Dallas - 43 Homeowner Reviews

  • Overland Grove 60s

    4.5

    CCS Dallas - 28 Homeowner Reviews

  • Overland Grove 70s

    5.0

    CCS Dallas - 5 Homeowner Reviews

  • Sperling Farms

    4.8

    CCS Dallas - 27 Homeowner Reviews

  • Summerwood Estates 50s

    4.5

    CCS Dallas - 16 Homeowner Reviews

  • Summerwood Estates 60s

    4.0

    CCS Dallas - 5 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Dallas
Purchase Experience Testimonials from Real Homebuyers

Dallas, TX, on Sep 26, 2025

La atención al cliente

4.9
Verified Homeowner
Dallas, TX, on Sep 24, 2025

Their communication and flexibility

5.0
Verified Homeowner
Royse City, TX, on Sep 23, 2025

I liked being able to check on the progress through the portal

5.0
Verified Homeowner
Red Oak, TX, on Sep 22, 2025

I like the affordability of the property, and the communication wiht the loan agent A dislike would be the potential pest control (ants) of the property

5.0
Verified Homeowner
Forney, TX, on Sep 19, 2025

Our agent, [name removed], was amazing. He always made us feel like we were a top priority. Even after the purchase of the home, he has continued to help us navigate so many things including giving us contact information for different questions. Our builder, [name removed], has also been amazing. There have been so many little things that we were having issues with and he had plumbers, electricians, and construction people contact us so quickly. We have really appreciate all of those who have gone above and beyond for us.

5.0
Verified Homeowner
Forney, TX, on Sep 17, 2025

[name removed] has been amazing and made sure to fix everything.

5.0
Verified Homeowner
Forney, TX, on Aug 31, 2025

[name removed] was very helpful and communicative during my closing process. Ensuring deadlines were met and repairs done satisfactorily.

4.9
Verified Homeowner
Ferris, TX, on Aug 30, 2025

We liked that there was an ease of process from contract to move in. The whole process only took about 3-4 months, which was great! What we disliked most was the communication w our sales agent, [name removed]. She never really seemed to have time for us when we asked questions. She preferred texts, but it was hard to text things that we needed clarity on. Every time we asked questions, she made us feel like we were burdening her w our questions. We would’ve much rather like to have worked w [name removed]. He was very nice to us when we first met him and seemed to care about our situation.

4.1
Verified Homeowner
Red Oak, TX, on Aug 29, 2025

The Welcome by [name removed] was great, she really fought for me, and [name removed] was very nice too. the Loan Process was a little stressful because we could not lock the rates just yet, but it was clear and great (except for the extra 1.75% upfront mortgage insurance that I still do not understand). The driveway is too tiny to my opinion, extending at least the top part could make it so much easier to park without any hassle. This way, you'll have easier access to the garage and won’t need to move the car to the street or drive over the grass The move in process was a little challenging: first, not everything requested from the inspection was fixed by the time I moved in. Second, I found out my hot water was not working. [name removed] eventually got them fixed afterwards. Century can do a better job during move in to create a Wow-moment to make it more memorable.

4.8
Verified Homeowner
Ferris, TX, on Aug 25, 2025

Easy to communicate with [name removed] and [name removed].

4.9
Verified Homeowner
Forney, TX, on Aug 15, 2025

Sales person [name removed] great guy to work with and made experience pleasant. [name removed] our service manager always n touch and making sure we are happy with our new home during and outside inspection. Very tentative with our needs if something needs to be looked at in our home

5.0
Verified Homeowner
Forney, TX, on Aug 14, 2025

I like that the process was fast and smooth. Everyone was so helpful.

5.0
Verified Homeowner
Red Oak, TX, on Aug 08, 2025

What I liked was my actual home. The home is beautiful and when we did the walk through there were very minor items that needed to be fixed like paint, scratches, etc. Even our realtor was impressed. [name removed] the builder was also were good to work with and although we encountered some issues while he was out on vacation he was quick to find a solution when he returned. What we disliked about the experience was our sales rep who was very difficult to work with when it came to choosing a mortgage company, having our home ready, our cash to close increased by $8,000 less than 24 hours before closing so something was not communicated properly. After closing we stopped by for the keys and came into a home that was dirty, still was missing appliances and blinds. The home is beautiful but one of the happiest days of our lives was turned very bittersweet by this company and it's sales rep.

2.8
Verified Homeowner
Cleburne, TX, on Aug 05, 2025

I liked that it was very straight forward. The home buying process through century was very easy for first time homebuyers like my wife and I. I disliked that my floors were not at a good standard when moving in.

4.1
Verified Homeowner
Forney, TX, on Aug 02, 2025

[name removed] and [name removed] were excellent.

5.0
Verified Homeowner
Forney, TX, on Jul 15, 2025

[name removed] was amazing to work with. He was patient and knowledgeable about the various home styles. He answered all my questions and made sure I was informed about the various specials available. The lending process was easy. [name removed] answered all of my questions and was also very knowledgeable about the various terms of the mortgage options available to me. [name removed] made sure that all of the concerns that were addressed on my home inspection report were addressed as well as other items I notices prior to move in. During and after move in [name removed] was responsive when I contacted him about various things that came up in the home. The whole process has been easy and I will recommend people to work with this team. This is very different than an experience I had a year ago with another builder and I did not get that house. I am very glad I came to this community and worked specifically with Century Communities team that guided me through the process seamlessly.

5.0
Verified Homeowner
Dallas, TX, on Jul 09, 2025

Was a smooth experience and [name removed] and [name removed] are wonderful

5.0
Verified Homeowner
Dallas, TX, on Jul 09, 2025

I really feel confident & comfortable with my purchase due to the quality of build & also the communication & interaction with the builder [name removed], very helpful. Also, compared to other new build ive been or heard stories of, my experience was waaay different, in a positive way. cant complain!

5.0
Verified Homeowner
Forney, TX, on Jul 09, 2025

Like - responsiveness of [name removed] and [name removed]. Friendly and easy to work with. Dislike - mail (USPS) has been challenging to get sorted out. Starting with the HOA is not immediate and getting access to the pool has been challenging.

4.8
Verified Homeowner
Dallas, TX, on Jun 27, 2025

Communication was very good

4.4
Verified Homeowner