Homebuilder Ratings & Reviews

Century Communities

CCS Southern California

351 Homeowner Reviews
May 2025 - Nov 2026

Century Communities

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

CCS Southern California Communities Map

 

Community Satisfaction Ratings

  • Brookhaven

    4.9

    CCS Southern California - 50 Homeowner Reviews

  • Emberwood

    4.8

    CCS Southern California - 41 Homeowner Reviews

  • Gateway Townhomes

    4.9

    CCS Southern California - 21 Homeowner Reviews

  • Heritage at the Preserve

    4.8

    CCS Southern California - 35 Homeowner Reviews

  • Highland Park

    4.8

    CCS Southern California - 18 Homeowner Reviews

  • Ivory

    4.7

    CCS Southern California - 47 Homeowner Reviews

  • Mountain Bridge North

    4.7

    CCS Southern California - 4 Homeowner Reviews

  • Mountain Bridge South

    4.7

    CCS Southern California - 13 Homeowner Reviews

  • Rose Glen

    4.6

    CCS Southern California - 14 Homeowner Reviews

  • Rustic Meadows

    5.0

    CCS Southern California - 34 Homeowner Reviews

  • Sagecrest MR

    4.9

    CCS Southern California - 37 Homeowner Reviews

  • Sterling

    4.7

    CCS Southern California - 13 Homeowner Reviews

  • The Village

    4.7

    CCS Southern California - 24 Homeowner Reviews

Builder Profile

Century Communities logo

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Request More Info
  Go to Builder Reviews page

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Southern California
Purchase Experience Testimonials from Real Homebuyers

Murrieta, CA, on Nov 11, 2026

[name removed] was an awesome seller, and [name removed] was great construction manager; he knows what he's doing and very friendly and helpful. I'm so grateful to have them both. highly recommended.

5.0
Verified Homeowner
Riverside, CA, on Nov 08, 2026

Felt rushed

4.7
Verified Homeowner
Murrieta, CA, on Nov 05, 2026

i really liked how easy the process was. the walk through and moving in. the builders were very understanding

5.0
Verified Homeowner
Chino, CA, on Oct 02, 2026

[name removed] was very good about answering all the questions we asked when we decided to buy the home. The closing process was smooth. [name removed] walked us through the entire house and explained all the features. During the walkthrough, he patiently looked at every part of the home and helped us mark the things we wanted fixed. Most of the items identified were eventually fixed. After we moved in, we encountered some more issues, and [name removed] helped fix all of them promptly. We are very happy with the service provided by both [name removed] and [name removed].

4.2
Verified Homeowner
Murrieta, CA, on Sep 27, 2026

I really liked how easy & quickly the process was. [name removed] & [name removed] made it super easy for me!

5.0
Verified Homeowner
Chino, CA, on Sep 21, 2026

We had a really positive experience with Century Communities from contract through move-in. The team was very helpful throughout the process, answered our questions, kept us updated, and worked with us whenever something needed clarification. We especially appreciated how responsive everyone was during the final walkthrough and closing process, since there were a lot of moving parts at the end. The home itself turned out beautiful, and we were happy with the included upgrades and overall quality. As first-time homebuyers, the process could have easily felt overwhelming, but Century made it much easier to navigate. Overall, we’re very happy with our purchase and excited to be in our new home.

5.0
Verified Homeowner
Riverside, CA, on Sep 08, 2026

starting our first “bad experience “ with our first loan officer name [name removed] from Inspire Home loan she was not communicating and whenever we call or text her for any clarification we never get a reply, sending us emails late at night for documents needs to be done urgently. We were expected to close our [name removed] Aug28 but it was closed on the 31st and we got stressed because we already moved out from our old pace then and we don’t have to stay If they can’t turn us the keys the next day. On our first day September 1, they gave us a code on the main door that works on the first time but didn’t work the second time we need to use it. We got locked out from the house and found out that the keys they issued us were not working either. And they cant even help us until the next day. I even called the emergency no. From Century Communities asking If we can gaet assistance, I believe my call was recorded you can check. From phone no. 714-270-9858, [name removed]. As we are moving our things in the house my daughter got pinched and it was bleeding so bad the next day my 5 yr old son got pinched too and bleeded too, i have photos to show. The dryer vent hose is dent and needs to be replaced but no updates yet. When we are checking the community the sales person [name removed] said there were a lot of ectra parking space that were scattered, but it was all occupied by other homeowners with extra cars and we can’t even park on the side or on the street either all fire lanes. we expected more parking spaces for guests or even for extra cars since its a 3bedrooms unit, but there were not. My husband & I were very disappointed. And we can’t recommend it. We actually have 2 families moving in to Riverside from Toronto Canada to stay for good and looking for a new house to purchase but ending up not giving a recommendation with this bad experience.not a good experience for a first time home buyers like ius. :(

1.7
Verified Homeowner
Jurupa Valley, CA, on Aug 30, 2026

I was very pleased with your team. [name removed], [name removed], [name removed] and [name removed] were extremely helpful and professional

5.0
Verified Homeowner
Jurupa Valley, CA, on Aug 30, 2026

Parking is the biggest issue, but at least I was able to get a good home loan interest rate.

5.0
Verified Homeowner
Jurupa Valley, CA, on Aug 25, 2026

What we liked about the process was everyone was extremely helpful, communicative, and responsive throughout the entire process, from contract through move-in. We also really appreciated how warm and welcoming everyone was, it made the entire experience feel smooth, comfortable, and positive.

4.9
Verified Homeowner
Murrieta, CA, on Aug 20, 2026

They told me houses wouldn’t be built to block my view nor so close. They are finishing up and the other buildings are literally on top of me, there’s no view but the other building. On top of that, I said multiple times that I was apprehensive about moving to a connected house due to noise. They brought in the housing super and he reassured me that there were 2 layers of drywall that would prohibit noise. I can hear the neighbors as if they were in the house with me. I’ve had to check numerous times to see if someone was actually in the house.

4.4
Verified Homeowner
Riverside, CA, on Aug 12, 2026

Sales representative was friendly and kept us informed. Quality is decent. coordination with lender was smooth.

4.5
Verified Homeowner
Chino, CA, on Aug 12, 2026

Our sales representative has been working very hard to help us resolve all the issues. Whenever we have a question or concern, they respond very quickly and are always willing to help.

5.0
Verified Homeowner
Murrieta, CA, on Aug 09, 2026

didn't dislike anything. Transaction was very smooth.

5.0
Verified Homeowner
El Monte, CA, on Aug 07, 2026

[Translated from ZH-T] If I have any questions or discover any problems, I can quickly get answers and assistance by contacting the relevant person in customer service. From entering the escrow process to receiving the keys, the work is very efficient.

5.0
Verified Homeowner
Murrieta, CA, on Aug 07, 2026

How kind and attentive [name removed] and [name removed] were.

5.0
Verified Homeowner
Jurupa Valley, CA, on Aug 06, 2026

The closing experience was disappointing. I was supposed to close in July. My close water was pust3d up 4cdats before July so that pushed my first payment to August 1 instead of September. There was no consideration for my financial situation seeing as though I paid rent for July. I also had no time to digest the closing docs and was pressured to sign and document within hours. That was when I found out about my payment. I had to arrange a notary appointment for 9:15pm the day I received the docs. If u didn't want this place do bad I would have backed out.

4.4
Verified Homeowner
El Monte, CA, on Jul 31, 2026

Everyone I've interacted from Brookhaven community were helpful and cordial especially [name removed] and [name removed].

5.0
Verified Homeowner
Riverside, CA, on Jul 30, 2026

We are very happy to buy house from Century, some items not working but the warranty and repair service is very nice and quick responded. Good job!

5.0
Verified Homeowner
Riverside, CA, on Jul 30, 2026

From Contract to move in was an easy smooth experience, [name removed] made us feel very welcome , addressed all our questions, went above and beyond for some issues, handled the negotiation with the builders really well. [name removed] from maintenance is easy to get a hold of and will address our needs accordingly. We love our home and we are glad to have made the choice . Thank you Century Communities!

4.8
Verified Homeowner