Homebuilder Ratings & Reviews

Century Communities

Austin

404 Homeowner Reviews
Aug 2023 - Feb 2025

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Austin Communities Map

 

Community Satisfaction Ratings

  • Avery Centre 33s

    4.8

    Austin - 31 Homeowner Reviews

  • Avery Centre 43s

    4.9

    Austin - 36 Homeowner Reviews

  • Avery Centre 50s

    4.8

    Austin - 21 Homeowner Reviews

  • Cottonwood Creek

    4.9

    Austin - 15 Homeowner Reviews

  • Deerbrooke 50s

    5.0

    Austin - 1 Homeowner Reviews

  • Eastwood 40s

    5.0

    Austin - 6 Homeowner Reviews

  • Eastwood 50s

    5.0

    Austin - 3 Homeowner Reviews

  • Eastwood Phase 4

    4.8

    Austin - 54 Homeowner Reviews

  • Jennings Place

    4.7

    Austin - 36 Homeowner Reviews

  • Reagans Overlook

    5.0

    Austin - 3 Homeowner Reviews

  • Rim Rock

    5.0

    Austin - 1 Homeowner Reviews

  • Stallion Run 30s

    4.6

    Austin - 2 Homeowner Reviews

  • Stallion Run 40's

    4.8

    Austin - 73 Homeowner Reviews

  • Stallion Run 45's

    4.9

    Austin - 34 Homeowner Reviews

  • Trinity Ranch 40's

    4.8

    Austin - 26 Homeowner Reviews

  • Trinity Ranch 45's

    4.8

    Austin - 46 Homeowner Reviews

  • Trinity Ranch 50's

    4.9

    Austin - 16 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Austin
Purchase Experience Testimonials from Real Homebuyers

Buda, TX, on Feb 20, 2025

[name removed] and [name removed] have made this process so smooth. [name removed] made sure we were satisfied with every step of picking out a home and staying in communication with my agent. [name removed] made the walkthrough of the house so effortlessly easy and even after made sure he was always accessible to help fix anything that may come up.

5.0
Verified Homeowner
Buda, TX, on Feb 13, 2025

Very responsive , [name removed] was very easy to work with and so was [name removed] , they both helped make the process much easier and less worrisome.

4.7
Verified Homeowner
Buda, TX, on Feb 13, 2025

Everything was amazing, well done.

5.0
Verified Homeowner
Elgin, TX, on Feb 12, 2025

The way your team and the teams of the home loan company they referred us to, walked us through the process gave us every step we needed to take and clearly communicated what was going to happen and what needed to happen. From century community we dealt with [name removed] and [name removed] mainly. And both of them were superb in their field of expertise. And to this day continuing to be there if questions arise. I/we are truly grateful for everything they have done to make this a smooth process for our family. We couldn’t have done it without their guidance and support. From spirit street to you. We are eternally grateful to be a part of your extended family

5.0
Verified Homeowner
Round Rock, TX, on Feb 05, 2025

This was our first home purchase and it was relatively easy. I like the prompt communication and commitment to ensuring our needs were met. [name removed] was amazing and made sure to answer all my questions. When needed to submit the documents requested the app made that process easy. The only thing I will say is that our home was not fully cleaned when we moved in. We were told the garage would be power washed clean and it still had wood remains and dust. The floor in the house appeared dirty but I do understand that it might be due to the blinds being installed after our closing date. All that aside we felt supported throughout the whole process.

4.9
Verified Homeowner
Buda, TX, on Jan 31, 2025

Everything went smooth and [name removed] and [name removed] were amazing went above and beyond for us. Truly grateful

5.0
Verified Homeowner
Round Rock, TX, on Jan 26, 2025

Once I closed on the house, I was on my own to figure out the smart door lock, how to set up my mailbox, etc. I could have used some guidance on the basics of getting set up in my home and felt very alone in that process. If I hadn’t followed up several times regarding the home security plan that was included in my purchase, I never would have received that benefit. I liked that I had direct access to the builder for any issues or questions regarding the build.

4.8
Verified Homeowner
Buda, TX, on Jan 22, 2025

The process was smooth from start to finish. I believe it took 16 days from start to finish. I have no issues nor anything I disliked about the process.

5.0
Verified Homeowner
Buda, TX, on Jan 20, 2025

Like: My builder/construction Superintendent was very knowledgeable about everything in the home, the quality of the home was present. I too work in the industry, and he was aware and met all my expectations. The Super on this home was top notch and delivered the home above my expectations. Dislikes: the lender in the process needed to be pushed to give me back numbers before closing, really had to be pushed IMO

4.9
Verified Homeowner
Buda, TX, on Jan 19, 2025

Everything was great, from the realtor to loan officer and builder everyone was very nice! I’m happy with my new home purchase.

5.0
Verified Homeowner
Buda, TX, on Jan 17, 2025

We did not dislike anything, great process and great people!

4.8
Verified Homeowner
Elgin, TX, on Jan 16, 2025

Move in process was easy and if anything needed fixing they was on it no questions asked

5.0
Verified Homeowner
Elgin, TX, on Jan 12, 2025

[name removed] is Amazing !

4.9
Verified Homeowner
Round Rock, TX, on Jan 09, 2025

. I liked the initial process of looking for a home—our representative, [name removed], was absolutely amazing. However, when I reached the loan processing portion, it became very hectic. I found myself speaking to several individuals who were waiting on others to submit information that I had already provided. This resulted in a lot of unnecessary back-and-forth, with repeated requests for documents I had sent within minutes of being asked. I had to constantly follow up with phone calls, as no one reached out to provide updates. The lack of communication and failure to properly read emails made the process much more stressful than it needed to be, despite me submitting everything promptly. Additionally, no one went over the paperwork that was sent to me for signing. I had to rely on my brother-in-law to review the documents because the team simply emailed them and asked me to sign without any explanation. As a first-time homebuyer, this was incredibly frustrating and unacceptable. On a positive note, the builder, [name removed], was absolutely amazing. He was very attentive during my walk-through, addressed all regarding appliances, and made the overall closing experience much better. I’m very grateful for his support.

4.1
Verified Homeowner
Round Rock, TX, on Jan 09, 2025

It was great. Very professional people to work with and I am very happy with it, thanks.

5.0
Verified Homeowner
Austin, TX, on Jan 08, 2025

They were awesome

5.0
Verified Homeowner
San Marcos, TX, on Jan 08, 2025

[Translated from ES] The trust they gave me and they managed to answer all my questions and doubts as well as making me feel part of the community

5.0
Verified Homeowner
Buda, TX, on Jan 08, 2025

I liked how fast century is with every step and prepared. Super attentive and good listeners.

5.0
Verified Homeowner
Elgin, TX, on Jan 08, 2025

We were made feel very welcome and heard by [name removed], who was our first point of contact in the sales office. She was very responsive and we felt like she listened and met our questions with open curiosity and a genuine interest in giving an honest and transparent answer. Her approach to sales is refreshingly direct and not at all pushy or huffy. From then, the process was seamless and fast. On our walk throughs [name removed] was very helpful in answer all our questions, giving recommendations on warranty information and who to contact lists. We were very impressed at each step of the process.

5.0
Verified Homeowner
Austin, TX, on Jan 01, 2025

Smooth process

5.0
Verified Homeowner