Homebuilder Ratings & Reviews

Century Communities

Florida-Jacksonville

326 Homeowner Reviews
Jan 2024 - Jul 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Florida-Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Concourse Crossing Phase 3

    4.8

    Florida-Jacksonville - 39 Homeowner Reviews

  • Concourse Crossing Sfd

    4.3

    Florida-Jacksonville - 50 Homeowner Reviews

  • Concourse Crossing TH

    4.4

    Florida-Jacksonville - 23 Homeowner Reviews

  • Le Sabre

    4.4

    Florida-Jacksonville - 5 Homeowner Reviews

  • Northshore

    4.5

    Florida-Jacksonville - 7 Homeowner Reviews

  • Oak Creek Preserve

    4.8

    Florida-Jacksonville - 16 Homeowner Reviews

  • Pecan Park 30s

    4.6

    Florida-Jacksonville - 50 Homeowner Reviews

  • Pecan Park 40s

    4.3

    Florida-Jacksonville - 25 Homeowner Reviews

  • Pecan Park Duplex

    4.3

    Florida-Jacksonville - 24 Homeowner Reviews

  • Pecan Park Townhomes

    4.9

    Florida-Jacksonville - 11 Homeowner Reviews

  • Seminole Palms 30s

    4.6

    Florida-Jacksonville - 5 Homeowner Reviews

  • Seminole Palms 40s

    4.6

    Florida-Jacksonville - 3 Homeowner Reviews

  • Terrapin Station 40's

    5.0

    Florida-Jacksonville - 10 Homeowner Reviews

  • Terrapin Station 50s

    5.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Tierra Chase

    4.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Villas at Bishop Oaks

    4.6

    Florida-Jacksonville - 22 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Florida-Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Kingsland, GA, on Jul 14, 2025

Working with [name removed] and the other [name removed], the project manager has been a delight. The two of them have passion to provide customer service and have been very respectful and responsive to my request.

4.9
Verified Homeowner
Jacksonville, FL, on Jul 10, 2025

Agent [name removed] made the process very easy, [name removed] went above and beyond to help with the loan approval process, and [name removed] has been the best contractor in any field that I have had the pleasure of working with. These guys set the bar for customer service.

5.0
Verified Homeowner
Palm Coast, FL, on Jul 10, 2025

The quick response from any questions from the purchase process to helping getting us settled in. The professional and friendly all our concerns were addressed.

5.0
Verified Homeowner
Jacksonville, FL, on Jul 09, 2025

I liked the transparency

5.0
Verified Homeowner
Fernandina Beach, FL, on Jul 09, 2025

The salesperson [name removed] was excellent and very professional. The builder [name removed] took his time and explained everything very well. It was a great experience overall.

4.9
Verified Homeowner
Palm Coast, FL, on Jul 09, 2025

I liked the seamless integration of the house purchase, loan and insurance with related companies. There were some issues with the closing documents (nothing new there) but they were resolved in a timely manner. I liked responsiveness of [name removed] and [name removed] for questions we had.

4.4
Verified Homeowner
Kingsland, GA, on Jul 09, 2025

[name removed] & [name removed] were amazing to work with during the process, and my loan officer, [name removed] made financing easy. Overall, great experience.

5.0
Verified Homeowner
Jacksonville, FL, on Jul 01, 2025

It’s new home, new construction in good neighborhood.

5.0
Verified Homeowner
Jacksonville, FL, on Jun 20, 2025

Everyone start to finish were really terrific to work with. We can into the buying cycle with so much uncertainty and every step of the way, from [name removed] to [name removed] at Inspire, to [name removed] on-site, they were all super helpful and really cared that we were happy and cared for. Excellent customer service all the way around

4.9
Verified Homeowner
Jacksonville, FL, on Jun 20, 2025

I appreciated everyone I was in contact with from my loan representative [name removed] and [name removed], to the title company [name removed] and [name removed] has been above and beyond with making sure we are enjoying our new home. We feel noticed and this makes the big move so much lighter for us.

5.0
Verified Homeowner
Kingsland, GA, on Jun 13, 2025

Sad was placed in the yard never taken care of and now dead im afraid that i will have to replace the front amd back yard with new sad on a new build house. Cant get a call back from builder.

2.8
Verified Homeowner
Fernandina Beach, FL, on May 28, 2025

Didn’t like carpet but had no choice. Loved having blinds installed. All employees were very friendly and professional.

4.9
Verified Homeowner
Fernandina Beach, FL, on May 28, 2025

All went well

5.0
Verified Homeowner
Jacksonville, FL, on May 26, 2025

The lending company was the only part that was difficult and kept the loan itself, dealing with the lending “professional”. The people at Century have been AWESOME and so positive and made my experience wonderful!

4.8
Verified Homeowner
Jacksonville, FL, on May 23, 2025

The whole process was a smooth ride. Everyone that I came in contact with were very pleasant. [name removed] is the guy I did the walk throughs with and he was VERY thorough and answered all of my questions. He also was good at getting the punch list items completed in our home.

5.0
Verified Homeowner
Jacksonville, FL, on May 23, 2025

I liked how the whole process was a smooth transition!

4.9
Verified Homeowner
Fernandina Beach, FL, on May 21, 2025

I liked mostly that everything went very smoothly, no problems.

5.0
Verified Homeowner
Fernandina Beach, FL, on May 17, 2025

Customer service and follow through

5.0
Verified Homeowner
Jacksonville, FL, on May 14, 2025

Everyone I dealt with was professional and made it a easy decision to go with Centurt Community

4.8
Verified Homeowner
Fernandina Beach, FL, on May 12, 2025

We really liked how upfront everyone was. How eager they were to help & how genuine the whole process felt because of them!

5.0
Verified Homeowner