Homebuilder Ratings & Reviews

Century Communities

CCS Washington

313 Homeowner Reviews
Jul 2024 - Jan 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

CCS Washington Communities Map

 

Community Satisfaction Ratings

  • Alpine Estates

    4.3

    CCS Washington - 45 Homeowner Reviews

  • Bluffs at Whiskey Ridge

    4.7

    CCS Washington - 19 Homeowner Reviews

  • Canyon Ridge Estates

    4.4

    CCS Washington - 20 Homeowner Reviews

  • Centralia Woods SFD

    4.8

    CCS Washington - 14 Homeowner Reviews

  • Daisy Heights

    4.4

    CCS Washington - 12 Homeowner Reviews

  • Evergreen Grove

    4.3

    CCS Washington - 8 Homeowner Reviews

  • Glennwood

    4.6

    CCS Washington - 2 Homeowner Reviews

  • Heritage Heights

    4.5

    CCS Washington - 4 Homeowner Reviews

  • Lakeside Estates Duplex

    4.3

    CCS Washington - 4 Homeowner Reviews

  • Lakeview Terrace

    4.7

    CCS Washington - 7 Homeowner Reviews

  • Liberty Bay Vista

    4.7

    CCS Washington - 22 Homeowner Reviews

  • McCormick Division 14

    4.5

    CCS Washington - 3 Homeowner Reviews

  • McCormick Village

    4.8

    CCS Washington - 6 Homeowner Reviews

  • Mountain View Meadows

    4.6

    CCS Washington - 5 Homeowner Reviews

  • Pattison Place

    4.5

    CCS Washington - 21 Homeowner Reviews

  • Pines At Sunrise

    4.3

    CCS Washington - 22 Homeowner Reviews

  • Riverbend Landing

    4.3

    CCS Washington - 7 Homeowner Reviews

  • Sinclair Ridge

    4.7

    CCS Washington - 42 Homeowner Reviews

  • Skyridge

    2.2

    CCS Washington - 1 Homeowner Reviews

  • The Classic Enclave

    4.6

    CCS Washington - 4 Homeowner Reviews

  • The Diamonds at Whiskey Ridge

    4.1

    CCS Washington - 24 Homeowner Reviews

  • Uplands 40s

    4.9

    CCS Washington - 11 Homeowner Reviews

  • Uplands 45s

    4.8

    CCS Washington - 5 Homeowner Reviews

  • Uplands Alley

    4.8

    CCS Washington - 5 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Washington
Purchase Experience Testimonials from Real Homebuyers

Chehalis, WA, on Jan 12, 2026

We had a broken dry well which led to flooding the crawl space prior to move in

4.5
Verified Homeowner
Puyallup, WA, on Jan 12, 2026

It was a great experience

4.9
Verified Homeowner
Bremerton, WA, on Jan 10, 2026

Never compromised from the beginning. Took 21+ days to negotiate a price, left our new house very dirty, rushed through both walk thru’s just so they could close on the home when they wanted, over spray and paint all over floors, plumbing installed on the wrong wall in the laundry room, was told it would be fixed, another lie. No window in square, makes it fun hanging blinds, some walls are not square and visually appealing. Outlet/light switch placements make ZERO sense. Sheetrock in garage very poorly mudded and finished. Kitchen island is not level. Door molding needs replaced/construction workers installed water damaged trim… the list goes on, I hope these will be fixed within the year warranty phase.

2.6
Verified Homeowner
Port Orchard, WA, on Jan 07, 2026

Beautiful floor plan, great quiet neighborhood

4.1
Verified Homeowner
Chehalis, WA, on Jan 06, 2026

I spent 3 days on the phone with the salesman, their coworker, the title company in Bothell, the title company locally, the lender, the lenders boss, the construction manager, the underwriting office, and others, after being assured we would close timely, and all parties blamed each other until I could push for closing. I feel like some finishes were misrepresented, and I had a couple instances where I was told some things could be changed (back yard landscaping, kitchen tile, front door paint), and those this did not happen. I have a 3/8th inch gap under the garage door causing constant whistling, no hand towel fixture in the half bath, no fridge for a week after closing, then a downgraded fridge, tape/texture issue in upstairs bathroom. All the employees were very nice, but things did not go smoothly. I initiated this sale, and convinced another person to buy a home in this development. Both have closed now.

3.9
Verified Homeowner
Centralia, WA, on Jan 06, 2026

What I loved the most was everyone was always ready to assist with any questions I might have through my processing.

5.0
Verified Homeowner
Everett, WA, on Jan 05, 2026

1. Move in date flexibility, people were not very flexible to adjust the move in date forward or backward, fixed it fixed. 2. Sales agent was trying to force me to buy in, and most of the times was harsh and never open to negotiation. 3. Sales agent picks up the call and calls back until I paid the earnest deposit, once it paid the earnest, she never picked up my call except for providing construction updates. 4. There were 2 things which construction manager said they'd fix it after we move in, but was never fixed, and never picks the call for asking an update. 5. Quality of the home is good, but it's not comparable with other builders. The paint coating it very bad, easily gets dented even for small small things.

2.7
Verified Homeowner
Olympia, WA, on Jan 04, 2026

The house was rushed and it shows. Things our inspection brought up was never corrected. Now we have to fix it all. Not impressed at all.

2.1
Verified Homeowner
Port Orchard, WA, on Jan 04, 2026

We loved our lender [name removed], he always got back to us when we had questions and made the lender side of the process easy! The century office itself was a bit hard get ahold of at times and there was a lack of communication between our realtor and the office itself.

4.6
Verified Homeowner
Bremerton, WA, on Dec 24, 2025

The team we were working with were always available to answer our many questions since this was our first home. They listened to us

5.0
Verified Homeowner
Sultan, WA, on Dec 22, 2025

The landscaping that cost $20,000 was very poorly and cheaply done and I have not heard from anyone on a resolution in close to two weeks.

2.7
Verified Homeowner
Centralia, WA, on Dec 22, 2025

[name removed] and the construction team were great. Sales team was less than optimal.

4.5
Verified Homeowner
Bremerton, WA, on Dec 07, 2025

Drive way is at an angle due to builders screw up

4.1
Verified Homeowner
Puyallup, WA, on Dec 07, 2025

None

4.5
Verified Homeowner
Chehalis, WA, on Dec 07, 2025

Some things were not well communicated to us towards the end and that was frustrating.

4.9
Verified Homeowner
Chehalis, WA, on Dec 06, 2025

I loved the weekly updates from the sale [name removed] [name removed] and the construction manager [name removed]. They have been amazing through this entire thing and welcoming. Towards the end working with the warranty gentleman was not the greatest since he did not treat my broker or my family very well when they were trying to point things out that weren't correct or hurry us out.

4.5
Verified Homeowner
Renton, WA, on Dec 01, 2025

I love how responsive and responsible [name removed] as our key Contact from walk through to all of the questions and very nicely prepared a welcoming package on our Move-in day. She is diligent and flexible to meet all of our calls, needs, questions, expectations. However through the process I noticed late response and recurring errors in contracts and drafts from the loan team (Inspire Home Loan) - there is still an outstanding error even after 2 weeks of close. Construction team window installation is a bit rough - right at the 1st week, handle in one of the non-primary room is loosened. The garage opener provided is odd - it can open up our unit as well as the unit 2 down the street... Safe Haven still pending to response on digital screen installation

4.4
Verified Homeowner
Bremerton, WA, on Nov 29, 2025

It was relatively easy with little-to-no hassle. There were issues just after move in with drainage that caused a portion of the yard to wash out. Not all of the damaged grass was fixed and we used our own funds to put in a proper retaining wall. Aside from that, it’s been mostly great

4.8
Verified Homeowner
Olympia, WA, on Nov 26, 2025

Great Services

5.0
Verified Homeowner
Sultan, WA, on Nov 24, 2025

Nobody showed at closing. Getting them to do honor what they said was like pulling teeth. And there is still incomplete tasks.

1.4
Verified Homeowner