Homebuilder Ratings & Reviews

Century Communities

CCS Phoenix

445 Homeowner Reviews
Jun 2024 - Dec 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

CCS Phoenix Communities Map

 

Community Satisfaction Ratings

  • El Cidro

    4.6

    CCS Phoenix - 62 Homeowner Reviews

  • Lakes at Rancho El Dorado

    4.8

    CCS Phoenix - 20 Homeowner Reviews

  • N Copper Canyon 45s

    4.8

    CCS Phoenix - 3 Homeowner Reviews

  • N Copper Canyon 50s

    4.9

    CCS Phoenix - 58 Homeowner Reviews

  • N Copper Canyon Villas

    5.0

    CCS Phoenix - 1 Homeowner Reviews

  • North Copper Canyon 1.3

    4.9

    CCS Phoenix - 21 Homeowner Reviews

  • North Copper Canyon 2A

    4.7

    CCS Phoenix - 24 Homeowner Reviews

  • North Copper Canyon Parcel 2.1

    4.8

    CCS Phoenix - 43 Homeowner Reviews

  • Superstition Vista 45's

    4.6

    CCS Phoenix - 46 Homeowner Reviews

  • Superstition Vista 45x100

    4.6

    CCS Phoenix - 46 Homeowner Reviews

  • Superstition Vista 50's

    4.7

    CCS Phoenix - 10 Homeowner Reviews

  • The Trails 50s

    4.7

    CCS Phoenix - 20 Homeowner Reviews

  • The Trails 60s

    4.8

    CCS Phoenix - 26 Homeowner Reviews

  • Village at Sundance 48s

    5.0

    CCS Phoenix - 2 Homeowner Reviews

  • Village at Sundance 53s

    4.8

    CCS Phoenix - 45 Homeowner Reviews

  • Village At Sundance 58s

    4.9

    CCS Phoenix - 18 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Phoenix
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Dec 06, 2025

The loan officer was awful had me send the wrong amount for closing causing a refund he didn’t take care of issues before he went on vacation causing me upset and worry about closing as discussed. He didn’t give his replacement what was needed underwriting asked for same items 5 times and gave a conditional approval and then had conditions to close all causing me stress

4.5
Verified Homeowner
Buckeye, AZ, on Dec 06, 2025

Great communication, very very helpful in need of closing and also very good PR work I am very satisfied thank you

5.0
Verified Homeowner
Apache Junction, AZ, on Dec 06, 2025

All went well.

4.6
Verified Homeowner
Buckeye, AZ, on Dec 06, 2025

Everyone was great and kept us updated on any progress and/or work that needed to be done.

5.0
Verified Homeowner
Apache Junction, AZ, on Dec 05, 2025

I loved everything, I disliked the construction in front of my house. But other than that I’m very satisfied.

5.0
Verified Homeowner
Surprise, AZ, on Dec 03, 2025

We had a very easy and smooth process to buy our house. The communication with [name removed] and the warming welcoming with our superintendent [name removed].

5.0
Verified Homeowner
Surprise, AZ, on Nov 28, 2025

Everything was great! This is my first home, and I was told the process was going to be a pain, but it wasn't that bad at all. Everyone I spoke to was very responsive and nice.

5.0
Verified Homeowner
Surprise, AZ, on Nov 28, 2025

Smooth Process

5.0
Verified Homeowner
Apache Junction, AZ, on Nov 27, 2025

Everything went well and above and beyond to address any issues that arose...

5.0
Verified Homeowner
Surprise, AZ, on Nov 27, 2025

I loved how friendly , knowledgeable and attentive everyone was considering I closed being in a different state everyone did their best reaching out to me and keeping me informed with everything going on and answered all my questions to the best of their abilities!

4.8
Verified Homeowner
Surprise, AZ, on Nov 22, 2025

Working with Century communities was a very smooth process. All parties involves from the sales office [name removed] to the construction manager [name removed] were very responsive and helpful. We appreciate the service and professionalism of everyone. As well as their continued commitment to ensure we have every question answered and any thing assistance we needed. I would without a doubt recommend Century Communities to anyone looking for a new home.

5.0
Verified Homeowner
Goodyear, AZ, on Nov 21, 2025

The transparency and we felt like they were very genuine. Really appreciated that

5.0
Verified Homeowner
Goodyear, AZ, on Nov 20, 2025

I feel that the overall rush and confusion on getting approved through venture communities for our home loan. I believe [name removed] the loan officer was very unhelpful and still to now the 3rd party bank which we ended up getting approved with couldn’t seem to understand what the issue was. Some conversations were unnecessary with certain comments. I also feel that things that were tagged that were fixed were done sloppy.

4.2
Verified Homeowner
Goodyear, AZ, on Nov 20, 2025

I liked the way the purchase was done timely. Also every of my concerns concerning the house was addressed promptly.

4.5
Verified Homeowner
Buckeye, AZ, on Nov 14, 2025

finally moving in

4.5
Verified Homeowner
Surprise, AZ, on Nov 09, 2025

Like - the ease of knowing the steps of the process, good communication from seller, loaner, and builder

4.9
Verified Homeowner
Maricopa, AZ, on Nov 07, 2025

We had an excellent experience. Everything was pretty much seamless. We agreed on a purchase price with century communities, very accommodating, especially considering we came from Maine to find a home and fell in love with the area at the trails. We are excited about the next chapter of our life and finding our beautiful home. working with [name removed], [name removed] and [name removed] from Century community it made for a very stress-free process. With the contract of course a lot of paperwork lol but that is to be expected, everything from transitioning to the sale with the title company. We literally got it done in eight days thanks to Century communities working with us even being out of state we haven’t moved in yet, but we plan on arriving by 16 November so the move-in has not been accomplished yet, but I firmly believe the people at Century communities will be available if we have any questions. when my wife and I finally get settled we plan on enjoying the next chapter in our life at the trails of Tortosa. Sincerely [name removed]

5.0
Verified Homeowner
Maricopa, AZ, on Nov 07, 2025

I like the people we worked with Amen was a mvp for us amd [name removed] really did an amazing job

5.0
Verified Homeowner
Apache Junction, AZ, on Nov 06, 2025

Everyone at century community was great from start to finish. Thank you all for making this an easy process

5.0
Verified Homeowner
Goodyear, AZ, on Oct 31, 2025

[name removed] was a tremendous help! Very knowledgeable and productive.

4.9
Verified Homeowner