Homebuilder Ratings & Reviews

Century Communities

CCS Phoenix

411 Homeowner Reviews
Oct 2024 - Apr 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

CCS Phoenix Communities Map

 

Community Satisfaction Ratings

  • El Cidro

    4.6

    CCS Phoenix - 52 Homeowner Reviews

  • Lakes at Rancho El Dorado

    4.9

    CCS Phoenix - 29 Homeowner Reviews

  • N Copper Canyon 45s

    4.9

    CCS Phoenix - 6 Homeowner Reviews

  • N Copper Canyon 50s

    5.0

    CCS Phoenix - 47 Homeowner Reviews

  • North Copper Canyon 1.3

    4.8

    CCS Phoenix - 34 Homeowner Reviews

  • North Copper Canyon 2A

    4.7

    CCS Phoenix - 32 Homeowner Reviews

  • North Copper Canyon Parcel 2.1

    4.9

    CCS Phoenix - 33 Homeowner Reviews

  • Rancho Vista 48's

    5.0

    CCS Phoenix - 6 Homeowner Reviews

  • Rancho Vista 53's

    5.0

    CCS Phoenix - 4 Homeowner Reviews

  • Skyline Village Parcel 2

    5.0

    CCS Phoenix - 3 Homeowner Reviews

  • Superstition Vista 45's

    4.7

    CCS Phoenix - 34 Homeowner Reviews

  • Superstition Vista 45x100

    4.5

    CCS Phoenix - 28 Homeowner Reviews

  • Superstition Vista 50's

    4.9

    CCS Phoenix - 11 Homeowner Reviews

  • Teravalis Parcel 39

    5.0

    CCS Phoenix - 1 Homeowner Reviews

  • Teravalis Parcel 46

    4.2

    CCS Phoenix - 3 Homeowner Reviews

  • The Trails 50s

    4.9

    CCS Phoenix - 12 Homeowner Reviews

  • The Trails 60s

    4.9

    CCS Phoenix - 25 Homeowner Reviews

  • Village at Sundance 53s

    4.8

    CCS Phoenix - 34 Homeowner Reviews

  • Village At Sundance 58s

    4.8

    CCS Phoenix - 17 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Phoenix
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Apr 02, 2026

Like: the level of service was outstanding

5.0
Verified Homeowner
Surprise, AZ, on Apr 02, 2026

Our sales person [name removed] was amazing and [name removed] the superintendent was awesome

5.0
Verified Homeowner
Surprise, AZ, on Apr 02, 2026

Nothing. The process was super simple and great

5.0
Verified Homeowner
Maricopa, AZ, on Apr 02, 2026

I was really impressed with how little problems there was with the hole. Overall it was a great experience and all minor cosmetic repairs got fixed in a timely manner.

5.0
Verified Homeowner
San Tan Valley, AZ, on Mar 31, 2026

I liked how easy it was to talk to the Leasing Agent ([name removed]), how the construction manager ([name removed]) started doing repairs before we even had our walkthrough and how he explained the whole process with us.

5.0
Verified Homeowner
Surprise, AZ, on Mar 30, 2026

Good communication. Easy Process

5.0
Verified Homeowner
Apache Junction, AZ, on Mar 27, 2026

Everyone involved was so kind and very helpful through the whole process.

5.0
Verified Homeowner
Maricopa, AZ, on Mar 18, 2026

Strongly disliked the title company were difficult to work with was rude at times and very very little communication from them.

4.3
Verified Homeowner
Surprise, AZ, on Mar 15, 2026

The builder paid for all my agent fees, closing costs and even put in the back yard.

5.0
Verified Homeowner
Maricopa, AZ, on Mar 14, 2026

[name removed] made the entire process easy from start to finish. [name removed] made sure things got completed during each walkthrough. Amazing experience.

5.0
Verified Homeowner
San Tan Valley, AZ, on Mar 14, 2026

They had great communication throughout the entire process and were extremely patient especially being a first time home buyer

5.0
Verified Homeowner
San Tan Valley, AZ, on Mar 14, 2026

Everything was easy, the people involved were fantastic and great communicators. From start to finish no detail was left out and everything was quick and effortless.

5.0
Verified Homeowner
Goodyear, AZ, on Mar 11, 2026

I loved the fact that the whole process was smooth and fast

5.0
Verified Homeowner
Maricopa, AZ, on Mar 06, 2026

The whole team is great. My loan officer, [name removed], was easy to talk to and help me with any question I had. She was always available. The sale rep, [name removed], great guy. Fast and to the point. Again, he was easy to talk to and would always respond back at a timely matter. [name removed] the superintendent, also made things great. Any issue I had, he would respond back to me. Overall it was a great experience working with the team!

5.0
Verified Homeowner
Apache Junction, AZ, on Mar 06, 2026

The customer service was exceptional. Particularly [name removed], she was extremely pleasant to work with.

5.0
Verified Homeowner
Maricopa, AZ, on Mar 06, 2026

It was very fast

4.8
Verified Homeowner
Surprise, AZ, on Feb 22, 2026

The sales agent ([name removed]) and the Superintendent ([name removed]) were the best part

4.8
Verified Homeowner
Maricopa, AZ, on Feb 14, 2026

The managing selling agent, [name removed], reached out to me personally to get me to see some of the Century Community homes that I inquired about when even my own agent did not want to get me into seeing the Century Community homes. He was very knowleagable, helpful, friendly, and just over all easy to work with. Everything from the first viewing of the home to closing occurred in less than a month. Century Communitys addressed my backyard concerns with ease and completed the installation for me. Additionally, I received amazing rates and the assistance of breaking my apartment lease, with closing costs and agent fees paid out, may this experience a dream come true. Thank you [name removed] and Century Communities!

5.0
Verified Homeowner
Surprise, AZ, on Feb 09, 2026

The paperwork was overwhelming but I got through it. [name removed] and my realtor [name removed] was very helpful. [name removed] explained everything to me far as my inspection and final inspection. [name removed] also gave me all the information I needed and made it very easy as a first time home buyer.

5.0
Verified Homeowner
Goodyear, AZ, on Feb 07, 2026

I was extremely dissatisfied with the lender, especially with [name removed]. She did not run the proper numbers until the day that we were suppose to close. She was asking for an additional 1,200.00 when we didn’t agree on that amount as a down payment and we made her aware of the issue at 9am and we didn’t hear from her until 5pm of that day. It took her the whole day to figure the issue out furthermore, her boss didn’t step in until the next day. When she should have stepped in right away. [name removed] was never apologetic of this. We had to take time off work without pay. Our kids didn’t go to school as they wanted to be there at the day of receiving our home keys. We had movers scheduled and the list goes on. Instead of taking accountability she just tried to say that it was our fault when clearly it wasn’t. She was the worst person to work with!!!!!

4.0
Verified Homeowner