Homebuilder Ratings & Reviews

Century Communities

CCS Charlotte

321 Homeowner Reviews
Apr 2025 - Oct 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CCS Charlotte Communities Map

 

Community Satisfaction Ratings

  • Asbury Ridge Meadows

    4.7

    CCS Charlotte - 27 Homeowner Reviews

  • Blue Sky Meadows

    4.6

    CCS Charlotte - 60 Homeowner Reviews

  • Brooke Forest

    4.5

    CCS Charlotte - 4 Homeowner Reviews

  • Brownstone

    3.7

    CCS Charlotte - 8 Homeowner Reviews

  • Cannon Manor

    4.8

    CCS Charlotte - 27 Homeowner Reviews

  • Carpenter Farms Meadows

    4.7

    CCS Charlotte - 26 Homeowner Reviews

  • Carpenter Farms Trails

    4.8

    CCS Charlotte - 26 Homeowner Reviews

  • Cedar Hollow

    4.9

    CCS Charlotte - 1 Homeowner Reviews

  • Cobblestone

    3.0

    CCS Charlotte - 3 Homeowner Reviews

  • Grant's Landing

    4.9

    CCS Charlotte - 26 Homeowner Reviews

  • Hill Street

    4.7

    CCS Charlotte - 2 Homeowner Reviews

  • Meadow Creek Village

    4.5

    CCS Charlotte - 23 Homeowner Reviews

  • Oakridge Farms

    4.3

    CCS Charlotte - 6 Homeowner Reviews

  • Running Creek

    4.7

    CCS Charlotte - 15 Homeowner Reviews

  • Sifford Farms

    4.4

    CCS Charlotte - 7 Homeowner Reviews

  • Stonemill

    4.5

    CCS Charlotte - 12 Homeowner Reviews

  • Waterstone Alley TH

    4.6

    CCS Charlotte - 10 Homeowner Reviews

  • Waterstone Condos

    4.4

    CCS Charlotte - 7 Homeowner Reviews

  • Waterstone Front TH

    4.6

    CCS Charlotte - 14 Homeowner Reviews

  • Wynswept

    4.5

    CCS Charlotte - 9 Homeowner Reviews

  • Yorkshire Farms

    4.4

    CCS Charlotte - 8 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Charlotte
Purchase Experience Testimonials from Real Homebuyers

Monroe, NC, on Oct 15, 2026

I enjoyed working with [name removed]. He was great through out the whole process.

5.0
Verified Homeowner
Salisbury, NC, on Oct 14, 2026

Everyone was great to work with and very responsive to my needs.I feel as though my satisfaction throughout the whole build process has been their top priority and I'm sure I'll be happy here in thisbeautiful community.

5.0
Verified Homeowner
Monroe, NC, on Oct 12, 2026

Century was pretty easy to work with, [name removed] was helpful and nice. We were told by [name removed] that we would have spare flooring and paint but we don't. The loan was the worst nightmare - Inspire made many mistakes that kept us at closing for 3 hours and delayed recording. I would not recommend them to anyone!

4.1
Verified Homeowner
Monroe, NC, on Oct 11, 2026

Staff were very courteous especially [name removed], the construction- and [name removed].

4.3
Verified Homeowner
Monroe, NC, on Oct 08, 2026

The contract portion felt rushed. A design room with all available finish options would have helpful. Making design decisions from a pdf wasn’t ideal. A portal would have been helpful when seeing what options were available for upgrades and finishes vs being read the options from a list in a rapid fire manor. When we decided to lock in the lot, we didn’t realize we would have to make all upgrade selections at that time.

4.8
Verified Homeowner
Monroe, NC, on Oct 03, 2026

My purchase experience was awesome. [name removed], the selling agent, was very responsive, and [name removed], the customer relationship manager, answered all of my questions. The process from contract to move-in was smooth and quick. I've already referred two of my friends, and they have bought homes in the same community.

5.0
Verified Homeowner
Monroe, NC, on Oct 03, 2026

Option selection was rushed and limited. I wasn't able to see the colors and options in person. Sales misrepresented several things along the way. [name removed] was easy to work with and tried to resolve my concerns.

3.5
Verified Homeowner
Locust, NC, on Sep 28, 2026

[Translated from ES] They were attentive to the entire process

4.9
Verified Homeowner
Monroe, NC, on Sep 25, 2026

[name removed] and [name removed] were absolutely amazing to work with! They communicated well, were thorough, and provided a fabulous customer experience for us.

5.0
Verified Homeowner
Monroe, NC, on Sep 21, 2026

The selling agent [name removed] and the builder [name removed] so far have been extremely helpful and great to work with.

5.0
Verified Homeowner
Lincolnton, NC, on Sep 20, 2026

[Translated from ES] The kindness of people.

5.0
Verified Homeowner
Salisbury, NC, on Sep 17, 2026

I love that the experience was smooth and effortless. All personnel were knowledgeable, and questions were answered within 24 hours or less.

5.0
Verified Homeowner
Monroe, NC, on Aug 30, 2026

Quickness to close

4.7
Verified Homeowner
Locust, NC, on Aug 30, 2026

I would like to know where we can get a key for the pool. We didn't get it yet.

5.0
Verified Homeowner
Kannapolis, NC, on Aug 25, 2026

High HOA fees

5.0
Verified Homeowner
Salisbury, NC, on Aug 24, 2026

[name removed] the Sales Agent is awesome! She made sure I knew everything that was going on and the process! The home is very beautiful and I really love it!

5.0
Verified Homeowner
Salisbury, NC, on Aug 24, 2026

Flexibility with closing date, though there was significant push to close early. Pre-Closing inspections and walkthroughs were seamless and all concerns were promptly addressed.

5.0
Verified Homeowner
Salisbury, NC, on Aug 22, 2026

[name removed] was extremely on top of making sure our homes needs were met and any issues were addressed very quickly and correctly the first time. [name removed] was always asking how he could help us with any issues and always came through. He made the home building process very hassle free and very comforting! We love our home with Century and are very glad we chose them and that [name removed] was our project manager for the build.

4.8
Verified Homeowner
Monroe, NC, on Aug 10, 2026

Everything went smoothly. The construction manager, [name removed] was fantastic! So helpful! There have been some things we have had to figure out on our own: how the mail boxes work for out going mail and how the door combination on the Schlage lock works. The HOA took a long time to mail the pool fob and it isn't working.

4.8
Verified Homeowner
Lincolnton, NC, on Aug 09, 2026

Everything was absolutely amazing. [name removed] [name removed] was so nice and helped me so much.

5.0
Verified Homeowner