Homebuilder Ratings & Reviews

Century Communities

CCS Phoenix

441 Homeowner Reviews
Feb 2025 - Aug 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

CCS Phoenix Communities Map

 

Community Satisfaction Ratings

  • El Cidro

    4.5

    CCS Phoenix - 41 Homeowner Reviews

  • Lakes at Rancho El Dorado

    4.9

    CCS Phoenix - 29 Homeowner Reviews

  • Montana Vista

    5.0

    CCS Phoenix - 9 Homeowner Reviews

  • N Copper Canyon 45s

    4.8

    CCS Phoenix - 15 Homeowner Reviews

  • N Copper Canyon 50s

    4.9

    CCS Phoenix - 48 Homeowner Reviews

  • North Copper Canyon 1.3

    4.9

    CCS Phoenix - 40 Homeowner Reviews

  • North Copper Canyon 2A

    4.8

    CCS Phoenix - 46 Homeowner Reviews

  • North Copper Canyon Parcel 2.1

    4.9

    CCS Phoenix - 28 Homeowner Reviews

  • Palomino Ranch 45s

    4.9

    CCS Phoenix - 1 Homeowner Reviews

  • Rancho Vista 48's

    4.9

    CCS Phoenix - 17 Homeowner Reviews

  • Rancho Vista 53's

    5.0

    CCS Phoenix - 13 Homeowner Reviews

  • Skyline Village Parcel 2

    4.8

    CCS Phoenix - 10 Homeowner Reviews

  • Skyline Village Parcel 6

    4.3

    CCS Phoenix - 8 Homeowner Reviews

  • Superstition Vista 45's

    4.5

    CCS Phoenix - 24 Homeowner Reviews

  • Superstition Vista 45x100

    4.6

    CCS Phoenix - 23 Homeowner Reviews

  • Superstition Vista 50's

    4.9

    CCS Phoenix - 10 Homeowner Reviews

  • Teravalis Parcel 39

    4.8

    CCS Phoenix - 6 Homeowner Reviews

  • Teravalis Parcel 46

    4.7

    CCS Phoenix - 6 Homeowner Reviews

  • The Trails 50s

    4.9

    CCS Phoenix - 12 Homeowner Reviews

  • The Trails 60s

    4.8

    CCS Phoenix - 16 Homeowner Reviews

  • Village at Sundance 53s

    4.8

    CCS Phoenix - 21 Homeowner Reviews

  • Village At Sundance 58s

    4.8

    CCS Phoenix - 18 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Phoenix
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Aug 10, 2026

[name removed] and [name removed] were phenomenal, what a fantastic team. Absolutely thrilled to be in this house.

5.0
Verified Homeowner
Surprise, AZ, on Aug 10, 2026

It was a positive experience purchasing from Century. [name removed] and [name removed] were knowledgeable and effective in meeting my needs and making move in a smooth transition.

5.0
Verified Homeowner
Buckeye, AZ, on Aug 08, 2026

[name removed], our representative was absolutely amazing in answering questions and getting any concerns we had addressed. She was so kind and thoughtful and truly cared about us and our process, we are so thankful for her. The home itself is so beautiful and [name removed] the contractor was also extremely helpful in ensuring everything was ready for us when it was time for us to move in.

5.0
Verified Homeowner
Maricopa, AZ, on Aug 07, 2026

They are Many things to like my home buying experience with Century community but here are few dislikes as well. 1. It was promised to replace appliances with LG brand appliances but later sales manager turned down her promise. 2. It was promised to complete all the pending works to be completed before I move in on 7/25 but there few pending stuffs as of now and site manager is working on it. 3. Initial offer was made for $430k and agreed to add my realtor but later price was changed to $448k without adding my realtor. 4. In initial discussion it was confirmed that except 1 year wall to wall warranty everything remains the same for the model home I have closed in Rancho Eldorado but later they said AC unit warranty will not comes with 5 years.

4.0
Verified Homeowner
Surprise, AZ, on Aug 06, 2026

Everyone was very helpful

4.5
Verified Homeowner
Surprise, AZ, on Aug 06, 2026

Everybody was very Kind and patient with me as this was my first time buying a home and I had alot of questions and was nervous. They allayed my concerns and gave me confidence to take on this new phase of my life

5.0
Verified Homeowner
San Tan Valley, AZ, on Aug 05, 2026

Building with Century Communities has been an absolute breeze from start to finish. What I liked most was how accommodating and flexible they were—instead of just saying no to every request, they actually worked with me to make things happen. A huge part of that amazing experience comes down to the team. Both [name removed], the superintendent, and [name removed], the sales agent, were absolute rockstars and super helpful throughout the entire process. The value was incredible right out of the gate, as the house came fully applianced and ready to go. Even better was their approach to the final walkthrough; they weren't weird or defensive when things needed to be fixed. They simply took care of it and fixed everything promptly. Communication was never an issue—they actually answer the phone, and their customer service was great every step of the way. They truly did everything right. Highly recommend if you're looking for a smooth, stress-free homebuying experience!

5.0
Verified Homeowner
Surprise, AZ, on Aug 04, 2026

Dislike= moving in the summer Like = Keys

5.0
Verified Homeowner
San Tan Valley, AZ, on Jul 30, 2026

Overall, our home-buying experience was wonderful from contract to move-in. Our realtor, [name removed], and sales agent, [name removed], was exceptional, they were knowledgeable, supportive, and truly made our dream of homeownership a reality. The communication throughout most of the process was excellent, and we felt well taken care of. The only area that could be improved was post-closing communication regarding outstanding items. Better communication on remaining service requests would make the experience even better. Despite that, we are very happy with our new home and grateful for everyone who helped make it happen.

5.0
Verified Homeowner
Surprise, AZ, on Jul 24, 2026

[name removed] and [name removed] were amazing. [name removed] was very communicative and gave us quality updates and information and answered all our questions. [name removed] gave us a thorough walkthrough and checking up on us to make sure everythings ok. Great team and quality contact personnel for the company.

5.0
Verified Homeowner
Surprise, AZ, on Jul 14, 2026

The communication and friendliness

5.0
Verified Homeowner
Buckeye, AZ, on Jul 13, 2026

easy process, love the staff at century!

5.0
Verified Homeowner
San Tan Valley, AZ, on Jul 13, 2026

The house and the customer support from [name removed] were exceptional. We felt heard, he answered all our questions.

5.0
Verified Homeowner
Surprise, AZ, on Jul 10, 2026

I had an amazing experience with Century Communities, thanks to my sales agent, [name removed], and Superintendent [name removed]. [name removed] was incredible from the very beginning. She was attentive, listened to exactly what I wanted and needed, and worked hard to make it happen. She was always responsive, knowledgeable, and made the entire home-buying process feel much less stressful. [name removed], the superintendent, has also been outstanding. He is genuinely kind, helpful, and takes great pride in his work. He has made sure I’m well taken care of, that my home is ready, and that any items needing attention are addressed quickly and professionally. It’s clear that he truly cares about the quality of the home and the satisfaction of the homeowner. I couldn’t have asked for a better team. Their professionalism, communication, and commitment to customer service have made this an exceptional experience. I highly recommend working with [name removed] and [name removed] if you’re considering buying a home with Century Communities! One opportunity for improvement would be the cross-selling process. Based on my experience, I don’t think the customer should ever feel caught in the middle between different teams or communities. At the end of the day, I’m a Century customer, and the experience should feel seamless regardless of which community or representative I’m working with. Streamlining that process could make an already great customer experience even better.

5.0
Verified Homeowner
Surprise, AZ, on Jul 10, 2026

Speed of close, [name removed] has been very helpful

5.0
Verified Homeowner
Surprise, AZ, on Jul 10, 2026

The move in was a simple process.

4.8
Verified Homeowner
Maricopa, AZ, on Jul 10, 2026

The sales team was fabulous and it was a very easy and transparent process. They worked with us no matter the difficulty that arose and we ultimately were able to purchase a home!

4.8
Verified Homeowner
Apache Junction, AZ, on Jul 03, 2026

I did not enjoy dealing with the loan officers but [name removed] from the sales office was amazing. She made me use feel genuinely excited to see us purchase our first home. The loan officers felt like they didn’t even care and would ask about documents we already sent they just didn’t bother to read.

4.2
Verified Homeowner
Surprise, AZ, on Jul 03, 2026

[Translated from ES] Everything was excellent.

5.0
Verified Homeowner
Surprise, AZ, on Jul 03, 2026

Consistent communication

5.0
Verified Homeowner