Homebuilder Ratings & Reviews

Century Communities

CCS Austin

331 Homeowner Reviews
Dec 2024 - Jun 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

CCS Austin Communities Map

 

Community Satisfaction Ratings

  • Avery Centre 33s

    4.8

    CCS Austin - 22 Homeowner Reviews

  • Avery Centre 43s

    4.7

    CCS Austin - 15 Homeowner Reviews

  • Avery Centre 50s

    4.8

    CCS Austin - 30 Homeowner Reviews

  • Cottonwood Creek

    4.9

    CCS Austin - 28 Homeowner Reviews

  • Eastwood 50s

    4.8

    CCS Austin - 2 Homeowner Reviews

  • Eastwood Phase 4

    4.9

    CCS Austin - 19 Homeowner Reviews

  • Heights at San Gabriel

    4.8

    CCS Austin - 12 Homeowner Reviews

  • Jennings Place

    4.9

    CCS Austin - 16 Homeowner Reviews

  • Stallion Run 40's

    4.8

    CCS Austin - 66 Homeowner Reviews

  • Stallion Run 45's

    4.9

    CCS Austin - 46 Homeowner Reviews

  • Trinity Ranch 40's

    4.9

    CCS Austin - 46 Homeowner Reviews

  • Trinity Ranch 45's

    4.9

    CCS Austin - 22 Homeowner Reviews

  • Trinity Ranch 50's

    4.9

    CCS Austin - 7 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Austin
Purchase Experience Testimonials from Real Homebuyers

Elgin, TX, on May 29, 2026

The entire experience was great. [name removed] was easy to work with and very communicative.

5.0
Verified Homeowner
Elgin, TX, on May 28, 2026

Customer service is on point, friendly and helpful.

4.5
Verified Homeowner
Buda, TX, on May 22, 2026

I did not like signing a initial contract when first putting a deposit down for the home - our relator agreed that this was weird. However, we understand that this is likely for those that do not have a relator to make the process easier, but there should be a slightly separate process for those with one. I liked that they honored the things that we negotiated. They took into account that they would not be able to fix the driveway correctly secondary to the rain and if they did it would also make our move in process harder since we wouldn't be able to use it. This was thoughtful of them. [name removed] came by the next morning to check on us and give us a gift. That was awesome of her and very sweet. I think that the HOA process could be a little more streamlined. Waiting for them to reach out to me after move in was less than ideal particularly if using the amenities requires signing a waiver and obtaining a virtual key from them. Any warranty concerns have been addressed quickly. I do wish that we could have picked our fixtures (door nobs, hinges, faucets, etc.) I really liked the black as opposed to the chrome. However, the home was finished for a couple of months before we found it, so having them come change all of that would have been unreasonable. The photo of the home on the website was of the black and cream/white exterior, which I really liked. It wasn't until seeing it in-person/via our relator that we saw that it was, in fact, a white/cream exterior. However, the home is beautiful and we really love it. I would recommend putting up photos of the real home; this is not saying to not use photos of the finished model home, but seeing the real home online would be nice. Overall, thus far, it has been a good experience.

5.0
Verified Homeowner
Buda, TX, on May 20, 2026

I had a very positive experience throughout the entire process. Everyone was very responsive and answered all my questions and helped me understand everything.

5.0
Verified Homeowner
Elgin, TX, on May 15, 2026

I loved how smooth the entire process was!

5.0
Verified Homeowner
Buda, TX, on May 13, 2026

The Salesman, [name removed] was extremely kind and helpful with picking the perfect home for me and my family. The deal felt too good to be true. The loan department and [name removed] were efficient and swift with the process - far superior than any other loan companies I've worked with that ask for the same document repeatedly one day at a time until 4 months have passed. We went from meeting and looking at homes, to closed within 2 weeks. The warranty team and [name removed] have been checking in with me to make sure the house is immaculate and have been very respectful and perceptive to my needs.

5.0
Verified Homeowner
Elgin, TX, on May 07, 2026

Overall great performance

5.0
Verified Homeowner
Buda, TX, on May 05, 2026

What I liked most about my purchase experience was how supportive and helpful everyone was throughout the entire process from contract to move-in. Ms. [name removed] was very kind and made me feel comfortable and informed the whole way through the process. [name removed] was also great and made sure everything with the house was taken care of whenever I had requests or concerns. [name removed] did an excellent job helping me get approved, communicating back and forth with the VA, and always being available throughout the day whenever I needed assistance. He also made the process very easy by clearly passing along information and keeping me updated. Overall, the communication, professionalism, and support from everyone involved made the experience smooth and positive.

4.8
Verified Homeowner
Buda, TX, on May 01, 2026

I really enjoyed working with [name removed]. She was very helpful and answered all my questions in a timely manner.

5.0
Verified Homeowner
Buda, TX, on Apr 30, 2026

I liked the whole process ! It was easy [name removed] and [name removed] made a great team to get home

5.0
Verified Homeowner
Buda, TX, on Apr 25, 2026

[name removed] at the sales office was wonderful, patient and constantly communicated with me.

5.0
Verified Homeowner
Elgin, TX, on Apr 24, 2026

What I loved the most about the purchase experience was how smooth EVERYTHING was from start to finish!

5.0
Verified Homeowner
Buda, TX, on Apr 20, 2026

The best part was being able to secure a low interest rate for the mortgage loan.

4.8
Verified Homeowner
Jarrell, TX, on Apr 20, 2026

[name removed] and [name removed] were great to work with.

4.6
Verified Homeowner
Round Rock, TX, on Apr 18, 2026

I like everything, it was smooth, transparent and follow up was okay too.

4.3
Verified Homeowner
Buda, TX, on Apr 17, 2026

[name removed] was very helpful to me as a first time home buyer/owner. [name removed] was in depth with home orientation.

5.0
Verified Homeowner
Georgetown, TX, on Apr 16, 2026

The experience was easy and well organized. I like that the sales agent promptly replied our questions and helped us in the process.

4.8
Verified Homeowner
San Marcos, TX, on Apr 16, 2026

[name removed]'s communication style, attention to details, charisma and trust that has been developed through this wonderful experience! [name removed] was super nice and attentive as well!

5.0
Verified Homeowner
Buda, TX, on Apr 15, 2026

[Translated from ES] They explained the process very well, and [name removed], the construction manager, was excellent. He took care of every detail immediately.

5.0
Verified Homeowner
San Marcos, TX, on Apr 10, 2026

Everyone involved made the home buying process go smoothly. I absolutely loved everyone , from our sales manager [name removed] , who was an absolute delight, so friendly with just the right touch of professionalism, to our loan officer [name removed] ,who was equally helpful and very proficient,excellent at her job as well as ensuring customer service at all times. Not to mention ,[name removed] in escrow department was so warm and friendly. [name removed] was always willing to answer any questions I had and return my calls, even on a Saturday, which was greatly appreciated. So grateful to this wonderful team of professionals for making my home buying experience a breeze and achieving excellence in customer satisfaction. I’m glad I chose Century Communities and Inspire Home Loans !

5.0
Verified Homeowner