Homebuilder Ratings & Reviews

Century Communities

CCS Jacksonville

352 Homeowner Reviews
Aug 2024 - Feb 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CCS Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Camden Woods

    4.9

    CCS Jacksonville - 8 Homeowner Reviews

  • Concourse Crossing Phase 3

    4.8

    CCS Jacksonville - 68 Homeowner Reviews

  • Concourse Crossing Sfd

    4.5

    CCS Jacksonville - 21 Homeowner Reviews

  • Northshore

    4.7

    CCS Jacksonville - 23 Homeowner Reviews

  • Oak Creek Preserve

    4.8

    CCS Jacksonville - 30 Homeowner Reviews

  • Pecan Park 30s

    4.8

    CCS Jacksonville - 44 Homeowner Reviews

  • Pecan Park 40s

    4.5

    CCS Jacksonville - 41 Homeowner Reviews

  • Pecan Park Duplex

    4.6

    CCS Jacksonville - 33 Homeowner Reviews

  • Pecan Park Townhomes

    4.9

    CCS Jacksonville - 9 Homeowner Reviews

  • Reserve East 50s

    4.6

    CCS Jacksonville - 6 Homeowner Reviews

  • Reserve East 60s

    4.7

    CCS Jacksonville - 10 Homeowner Reviews

  • Seminole Palms 30s

    4.5

    CCS Jacksonville - 6 Homeowner Reviews

  • Seminole Palms 40s

    4.5

    CCS Jacksonville - 12 Homeowner Reviews

  • Seminole Palms 50s

    4.5

    CCS Jacksonville - 6 Homeowner Reviews

  • Tierra Chase

    3.0

    CCS Jacksonville - 5 Homeowner Reviews

  • Villas at Bishop Oaks

    4.7

    CCS Jacksonville - 30 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Jacksonville, FL, on Feb 05, 2026

[name removed] in the sales office was awesome and [name removed] the general contractor was equally as awesome.

5.0
Verified Homeowner
Jacksonville, FL, on Feb 05, 2026

[name removed] is wonderful to work with! He kept us in the loop throughout the process. The office staff is great too! Thanks [name removed] for everything!

5.0
Verified Homeowner
Kingsland, GA, on Feb 05, 2026

the 3 chris made everything great

4.8
Verified Homeowner
Jacksonville, FL, on Feb 02, 2026

Mr [name removed] been so flexible, calm and honest. He’s my to go person. Kudos on a job well done and for making it easy for me

5.0
Verified Homeowner
Palm Coast, FL, on Jan 31, 2026

The response to any questions or concerns. The Century representatives who were with us through the process from start to finish [name removed] and [name removed] who always made us feel valued and were extremely knowledgeable about Century.

5.0
Verified Homeowner
Kingsland, GA, on Jan 26, 2026

The only thing I disliked was how rushed closing was to close before the end of December due to the incentives ending, but looking at the incentives for January it doesn’t look like they ended, so now we have a whole mortgage and rent to make for the month of February due to closing on December 31 and not one day later on Jan 1. We initially wanted to close in December so we didn’t run into this issue, but it sounded like if we didn’t close before January we would’ve lost our incentives, when it doesn’t look like we would have if we would’ve just waited one more day to close.

4.9
Verified Homeowner
Fernandina Beach, FL, on Jan 19, 2026

The friendliness of the sales rep, [name removed], and her assistance throughout the whole process

5.0
Verified Homeowner
Jacksonville, FL, on Jan 18, 2026

Several things needed fixing.

4.8
Verified Homeowner
Flagler Beach, FL, on Jan 18, 2026

Our concrete driveway is an absolute mess. Prior to moving in we focused on the interior. Now that we are in the home and using the driveway every day we realize what an absolute poor job the concrete company did. There is already pitting, loose concrete, wide color variations, many divots, areas where they patched holes, etc. I have looked at my neighbors driveways and ours is clearly of a different quality than others. I would like someone to come look at it.

4.6
Verified Homeowner
Palm Coast, FL, on Jan 14, 2026

[name removed] was very helpful and readily available. The fact that the mortgage was rather streamline was nice. Since we are older and not extremely tech savy it was kind of frustrating at times that everything was done online.

4.8
Verified Homeowner
Flagler Beach, FL, on Jan 14, 2026

Liked most was working with [name removed] and [name removed]. Very knowledgeable and helpful. Really great individuals. Disliked most. Changing our closing date from March 2026 to December 23rd, 2 days before Christmas! Christmas with family is an extremely important tradition for our family. Each year we celebrate Christmas together in Chicago. We were informed multiple times that our closing would be in March 2026. We had to cancel our trip back home to Chicago to be with our family. We had to pack during Thanksgiving holiday and missed being with friends and family during that Holiday also. Spent Thanksgiving at McDonalds while packing.

4.9
Verified Homeowner
Flagler Beach, FL, on Jan 12, 2026

I purchased remotely and had extenuating travel circumstances that made the traditional home buying process a bit different. Both Century and Inspire loans worked with me to make my settlement happen. After move in, I have noticed minor issues - Century has made it very easy to notify, track and resolve these minor details. My sales representative, [name removed], was extremely responsive and proactively helpful during the process including my decision making and the actual purchase process. He was a pleasure to work with and made me feel very welcome in the neighborhood

5.0
Verified Homeowner
Jacksonville, FL, on Jan 12, 2026

None

5.0
Verified Homeowner
Flagler Beach, FL, on Jan 12, 2026

[name removed] and [name removed] have been great, communicative, and helpful through the process.

4.7
Verified Homeowner
Jacksonville, FL, on Jan 11, 2026

I loved the experience from the beginning to the end. [name removed] was awesome and communicated in a timely manner and was very efficient.

5.0
Verified Homeowner
Palm Coast, FL, on Jan 10, 2026

[name removed], [name removed] and [name removed] are amazing!!! They go above and beyond to get things done.

4.5
Verified Homeowner
Flagler Beach, FL, on Jan 04, 2026

Too much online....not enough personal touch when you consider spending a lot of money.

4.8
Verified Homeowner
Jacksonville, FL, on Jan 04, 2026

Everyone was very informative and resourceful. Im very grateful for everyone making this process very smooth and simple for me! Great communication

5.0
Verified Homeowner
Flagler Beach, FL, on Jan 01, 2026

I disliked not being able to have enough customizations that we had asked for. Other than not being able to customize certain features of the house, all of the other aspects and experiences of the purchase were fantastic!

4.9
Verified Homeowner
Jacksonville, FL, on Jan 01, 2026

Every step along the way communication was great and made the process smooth and easy even through the holidays.

5.0
Verified Homeowner