Homebuilder Ratings & Reviews

Century Communities

CCS Jacksonville

354 Homeowner Reviews
Sep 2024 - Mar 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CCS Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Camden Woods

    5.0

    CCS Jacksonville - 9 Homeowner Reviews

  • Concourse Crossing Phase 3

    4.8

    CCS Jacksonville - 70 Homeowner Reviews

  • Concourse Crossing Sfd

    4.5

    CCS Jacksonville - 19 Homeowner Reviews

  • Northshore

    4.7

    CCS Jacksonville - 25 Homeowner Reviews

  • Oak Creek Preserve

    4.8

    CCS Jacksonville - 29 Homeowner Reviews

  • Pecan Park 30s

    4.8

    CCS Jacksonville - 41 Homeowner Reviews

  • Pecan Park 40s

    4.6

    CCS Jacksonville - 39 Homeowner Reviews

  • Pecan Park Duplex

    4.7

    CCS Jacksonville - 35 Homeowner Reviews

  • Pecan Park Townhomes

    4.9

    CCS Jacksonville - 9 Homeowner Reviews

  • Reserve East 50s

    4.7

    CCS Jacksonville - 9 Homeowner Reviews

  • Reserve East 60s

    4.7

    CCS Jacksonville - 12 Homeowner Reviews

  • Seminole Palms 30s

    4.5

    CCS Jacksonville - 6 Homeowner Reviews

  • Seminole Palms 40s

    4.5

    CCS Jacksonville - 12 Homeowner Reviews

  • Seminole Palms 50s

    4.5

    CCS Jacksonville - 7 Homeowner Reviews

  • Tierra Chase

    3.5

    CCS Jacksonville - 4 Homeowner Reviews

  • Villas at Bishop Oaks

    4.7

    CCS Jacksonville - 28 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Jacksonville, FL, on Mar 09, 2026

I liked the constant communication and updates we got throughout the process

5.0
Verified Homeowner
Jacksonville, FL, on Mar 07, 2026

Crowded street, not enough extra parking

5.0
Verified Homeowner
Jacksonville, FL, on Mar 07, 2026

I absolutely love the build of my home and everything that came included—from the smart home system to the appliances. Having those features already in place made the moving process so much easier and helped reduce the financial impact that often comes with purchasing a new home. I also truly appreciated how quickly the team addressed and fixed the items that needed adjustment after my walkthrough. I want to give a special shoutout to [name removed], who was extremely helpful throughout the process. Although there were a few scheduling issues with walkthroughs, [name removed] always followed up and made sure every item that needed attention was handled and taken care of. His support and communication made a big difference in my experience.

4.8
Verified Homeowner
Palm Coast, FL, on Mar 06, 2026

Of the several home that I have purchased over my lifetime, this was by far the smoothest process ever.

5.0
Verified Homeowner
Jacksonville, FL, on Mar 06, 2026

It was quick and friendly

5.0
Verified Homeowner
Flagler Beach, FL, on Mar 06, 2026

No XXXXX . Honestly. Easy process.

5.0
Verified Homeowner
Flagler Beach, FL, on Feb 26, 2026

The dealings with the Century Communities realtor ([name removed]) were always outstanding. He was quick to respond to our questions, helpful with our closing and move in, and continues to check on us. We feel he goes above and beyond. Also, the construction superintendent ([name removed]) was incredibly professional and has taken care of any issue we have had promptly. He too keeps checking on us to make sure we are satisfied. To us, it has been the people of your company that has stood out the most. The product/home will display it's quality as time goes on. We love it here and are already talking to people about moving into this community.

4.9
Verified Homeowner
Fernandina Beach, FL, on Feb 26, 2026

Quick, efficient and smooth process. Handled all my requests prior to the first walk through.

5.0
Verified Homeowner
Fernandina Beach, FL, on Feb 23, 2026

Unfortunately our experience right from the beginning to the end was not good. Century told us that we could only use the closing cost incentive if we use their lender and after almost a month and a half despite having enough funds and good credit score their lender denied our home loan application. The builder then told us that we would have to go to two more Banks and if they denied then only they will give us earnest money back. We liked the house and that was the only reason we went back to our own bank and the loan was approved in less than 3 weeks and we closed. The house we bought was a model home, the front door key we were given did not work and a new key had to be given to us by the warranty person. We could not open a new account for power because the Builder did not close their account or told JEA that the house was sold which again was a painful process to get transferred to our name.

2.5
Verified Homeowner
Kingsland, GA, on Feb 23, 2026

I was impressed by the speed and accuracy of the entire process.

4.8
Verified Homeowner
Kingsland, GA, on Feb 22, 2026

Working with [name removed] in purchasing our new home was delightful. She explained in detail anything we needed. She was very receptive to our new homebuyer questions and very knowledgable.

5.0
Verified Homeowner
Kingsland, GA, on Feb 21, 2026

The process was easy for me to apply and get pre approved quickly.

5.0
Verified Homeowner
Jacksonville, FL, on Feb 05, 2026

[name removed] in the sales office was awesome and [name removed] the general contractor was equally as awesome.

5.0
Verified Homeowner
Jacksonville, FL, on Feb 05, 2026

[name removed] is wonderful to work with! He kept us in the loop throughout the process. The office staff is great too! Thanks [name removed] for everything!

5.0
Verified Homeowner
Kingsland, GA, on Feb 05, 2026

the 3 chris made everything great

4.8
Verified Homeowner
Jacksonville, FL, on Feb 02, 2026

Mr [name removed] been so flexible, calm and honest. He’s my to go person. Kudos on a job well done and for making it easy for me

5.0
Verified Homeowner
Palm Coast, FL, on Jan 31, 2026

The response to any questions or concerns. The Century representatives who were with us through the process from start to finish [name removed] and [name removed] who always made us feel valued and were extremely knowledgeable about Century.

5.0
Verified Homeowner
Kingsland, GA, on Jan 26, 2026

The only thing I disliked was how rushed closing was to close before the end of December due to the incentives ending, but looking at the incentives for January it doesn’t look like they ended, so now we have a whole mortgage and rent to make for the month of February due to closing on December 31 and not one day later on Jan 1. We initially wanted to close in December so we didn’t run into this issue, but it sounded like if we didn’t close before January we would’ve lost our incentives, when it doesn’t look like we would have if we would’ve just waited one more day to close.

4.9
Verified Homeowner
Fernandina Beach, FL, on Jan 19, 2026

The friendliness of the sales rep, [name removed], and her assistance throughout the whole process

5.0
Verified Homeowner
Jacksonville, FL, on Jan 18, 2026

Several things needed fixing.

4.8
Verified Homeowner