Homebuilder Ratings & Reviews

Century Communities

North Carolina

354 Homeowner Reviews
Aug 2023 - Feb 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

North Carolina Communities Map

 

Community Satisfaction Ratings

  • Asbury Ridge Meadows

    4.5

    North Carolina - 49 Homeowner Reviews

  • Asbury Ridge Trails

    4.5

    North Carolina - 15 Homeowner Reviews

  • Auden

    4.5

    North Carolina - 23 Homeowner Reviews

  • Blue Sky Meadows

    4.6

    North Carolina - 76 Homeowner Reviews

  • Cannon Manor

    5.0

    North Carolina - 1 Homeowner Reviews

  • Carpenter Farms Meadows

    4.6

    North Carolina - 9 Homeowner Reviews

  • Carpenter Farms Trails

    4.5

    North Carolina - 7 Homeowner Reviews

  • Crescent Golf

    4.0

    North Carolina - 3 Homeowner Reviews

  • Freedom Greene

    4.6

    North Carolina - 30 Homeowner Reviews

  • Gatsby

    4.2

    North Carolina - 11 Homeowner Reviews

  • Harmony At Matthews

    3.9

    North Carolina - 1 Homeowner Reviews

  • Magnolia Ranch

    4.6

    North Carolina - 6 Homeowner Reviews

  • McEwen Village Cottages

    4.6

    North Carolina - 12 Homeowner Reviews

  • McEwen Village Townes

    4.7

    North Carolina - 30 Homeowner Reviews

  • McEwen Village Woodlands

    4.2

    North Carolina - 21 Homeowner Reviews

  • Oakridge Farms

    4.9

    North Carolina - 1 Homeowner Reviews

  • Retreat At Rocky River

    3.8

    North Carolina - 20 Homeowner Reviews

  • Sagecroft

    4.2

    North Carolina - 9 Homeowner Reviews

  • Sifford Farms

    4.8

    North Carolina - 1 Homeowner Reviews

  • Waterstone Alley TH

    4.6

    North Carolina - 7 Homeowner Reviews

  • Waterstone Front TH

    4.7

    North Carolina - 17 Homeowner Reviews

  • Weddington Pointe Trails

    2.8

    North Carolina - 3 Homeowner Reviews

  • Yorkshire Farms

    3.9

    North Carolina - 2 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From North Carolina
Purchase Experience Testimonials from Real Homebuyers

Monroe, NC, on Feb 11, 2025

My husband and I had the best experience working with [name removed]. We were beyond surprised when he started to walk around with use to find issues that needed to be corrected in the house. That was the biggest indicator that we knew our best interest was going to be put first.

5.0
Verified Homeowner
York, SC, on Feb 07, 2025

The lender was great! The builders [name removed] and [name removed] are an excellent team to work with! Everyone worked hard to achieve my dream home. The transition was great! I couldnt have asked for a better experience!!

4.9
Verified Homeowner
Lincolnton, NC, on Feb 03, 2025

Everything was very easy. Our salesperson [name removed] was outstanding. She was definitely a huge reason we bought at Carpenter Farms. I heard she no longer works there. I feel like that is going to affect the experience I was looking forward to having there. We haven't moved in yet. Not rushing to get there now that [name removed] isn't in the office. It really is bumming me out. [name removed] was a dream to work with at Inspire loans. [name removed] kept us up to date on everything. [name removed] went above and beyond with our home. He went over everything in detail and even winterproofed our home without us even asking. He knew we weren't moving for a while. You can tell he takes pride in the work on the homes.

4.8
Verified Homeowner
Monroe, NC, on Jan 31, 2025

Our sales rep [name removed] was a great partner and he was very detailed in all the information of buying the property. His communication was top notch. I would recommend him to anyone looking to buy from Century Homes.

4.5
Verified Homeowner
Monroe, NC, on Jan 26, 2025

The in-house financing company (Inspire) is not a good company. In addition they need training in understanding income of tech based employees.

4.9
Verified Homeowner
Salisbury, NC, on Jan 24, 2025

Miscommunication from Inspire lenders to post close warranty concerns.

2.5
Verified Homeowner
Sherrills Ford, NC, on Jan 22, 2025

Having issues with the HVAC System from the start. Having a technician come to fix the problem for the second time. Also the garage door has stopped working, I’m waiting for a callback from the service to fix it.

4.2
Verified Homeowner
Matthews, NC, on Jan 21, 2025

The builder was awesome, very helpful!! I appreciated the walk throughs and him being there to answer quesitons.

5.0
Verified Homeowner
Salisbury, NC, on Jan 14, 2025

The home is beautiful! Ther are some craftmanship issues, but overall, for the time crunch we were in, we are pleased!

4.8
Verified Homeowner
Salisbury, NC, on Jan 05, 2025

Very smooth process and great people to work with. The mortgage process was a little rocky but worked out in the end.

4.6
Verified Homeowner
Stanley, NC, on Jan 02, 2025

They don’t paint garage and they don’t finish mantle over fireplace, being the first in the community I’m paying HOA for nothing, there is no lighting, no dog park , nothing, I do love the lot sizes and overall look of house and development

4.9
Verified Homeowner
Lincolnton, NC, on Dec 31, 2024

I disliked the other salesperson, who, constantly made jab remarks to me and in front of my guests when I visited the community and model home to make certain that I felt comfortable and confident in my decision to purchase a home in this community. It was so bad that I contemplated cancelling the entire deal because of her lack of professionalism and hospitality.

4.6
Verified Homeowner
Lincolnton, NC, on Dec 29, 2024

Nothing purchase experience was great

5.0
Verified Homeowner
York, SC, on Dec 28, 2024

Purchasing the home from 200 miles away was eventful and a little nerve racking but the attorneys and staff were great, your staff was great and very helpful through all phases of the process! After finally moving into our new home, I would like to confirm who our contact should be for any minor issues that need to be corrected? ( Our cook stove lower drawer is not on any track and is just sitting loose. We hope to be able to get that corrected, please)

5.0
Verified Homeowner
Lincolnton, NC, on Dec 28, 2024

I’m a first time homebuyer and I really like how they guided me through the process. [name removed] was awesome, on the walk through he really explained a lot of stuff.

5.0
Verified Homeowner
Mooresville, NC, on Dec 23, 2024

We liked the fact that we feel we are getting a quality home with a perfect floorpan for us in a desirable area near our children and grandchildren. We disliked the fact that there was a big push to close during November that didn't fit our schedule but then construction, sewer line repairs etc. pushed our closing back to December 11. We didn't like the results and response by Century Communities to our low appraisal.

4.9
Verified Homeowner
Lincolnton, NC, on Dec 04, 2024

It was a great experience! We had a lot of people check in and follow through with that they said.

5.0
Verified Homeowner
Matthews, NC, on Dec 01, 2024

Aside from the building supervisor, [name removed], who has been super helpful, we never met with a sales agent from Century during the purchasing process, which was somewhat odd.

4.9
Verified Homeowner
Monroe, NC, on Nov 10, 2024

There are many quality claims in the house. Some defects have not been fixed. The entrance doors to the house are too narrow. Furniture and household appliances do not fit through them. All the drawers in the kitchen are narrow. There is not a single wide drawer.

4.3
Verified Homeowner
Sherrills Ford, NC, on Nov 10, 2024

The quality of the home is perfect. However, there were issues with the buying process when it came to price and interest rate changes.

4.5
Verified Homeowner