Homebuilder Ratings & Reviews

Century Communities

CCS Jacksonville

336 Homeowner Reviews
Jan 2025 - Jul 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

CCS Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Camden Woods

    4.8

    CCS Jacksonville - 13 Homeowner Reviews

  • Concourse Crossing Phase 3

    4.8

    CCS Jacksonville - 70 Homeowner Reviews

  • Concourse Crossing Sfd

    4.9

    CCS Jacksonville - 2 Homeowner Reviews

  • Northshore

    4.6

    CCS Jacksonville - 30 Homeowner Reviews

  • Oak Creek Preserve

    4.8

    CCS Jacksonville - 24 Homeowner Reviews

  • Pecan Park 30s

    4.8

    CCS Jacksonville - 25 Homeowner Reviews

  • Pecan Park 40s

    4.7

    CCS Jacksonville - 43 Homeowner Reviews

  • Pecan Park 50s

    5.0

    CCS Jacksonville - 2 Homeowner Reviews

  • Pecan Park Duplex

    4.8

    CCS Jacksonville - 27 Homeowner Reviews

  • Pecan Park Townhomes

    4.9

    CCS Jacksonville - 9 Homeowner Reviews

  • Reserve East 50s

    4.8

    CCS Jacksonville - 11 Homeowner Reviews

  • Reserve East 60s

    4.9

    CCS Jacksonville - 26 Homeowner Reviews

  • Seminole Palms 30s

    4.5

    CCS Jacksonville - 6 Homeowner Reviews

  • Seminole Palms 40s

    4.6

    CCS Jacksonville - 16 Homeowner Reviews

  • Seminole Palms 50s

    4.6

    CCS Jacksonville - 9 Homeowner Reviews

  • Villas at Bishop Oaks

    4.9

    CCS Jacksonville - 23 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Flagler Beach, FL, on Jul 12, 2026

All of the people were excellent to work with from [name removed] in sales to our loan person [name removed] to [name removed] in construction. We couldn’t have asked for better people. We love our model/floorplan a lot too.

5.0
Verified Homeowner
Flagler Beach, FL, on Jul 11, 2026

[name removed] was awesome to work with. He always was very informative on the progress of our home and sending weekly updates! Thank you [name removed]!! [name removed], also, has been very helpful in assisting us with issues and addressing the issues as well!

5.0
Verified Homeowner
Jacksonville, FL, on Jul 07, 2026

I really liked working with [name removed] and [name removed], they were very flexible and responsive from day1, and yes [name removed] (Project manager) spent time and listened to my concerns patiently and helped fixed it. From dislike standpoint, I think once the loans were approved, the closing date was just fixed by the title company without coordinating with me and were not flexible even to move by a day, their expectation was that I am local and available per their convenience, eventually this had to be done remotely which is fine. But in future I expect to take the client confirmation also into consideration.

4.8
Verified Homeowner
Jacksonville, FL, on Jul 05, 2026

I love that the process was fast and smooth. I was taken care of all the time. I’m really thankful.

5.0
Verified Homeowner
Jacksonville, FL, on Jul 04, 2026

Century was great to work with. The only issue I had was with [name removed] [name removed], they would not work with all the people involved with the purchase of the home. They would only talk to the person who was borrowing the money. Even if the borrower told them to work with the others involved.

5.0
Verified Homeowner
Jacksonville, FL, on Jul 02, 2026

I was a first time buyer so it was a little confusing at first but that should be expected, I would suggest an app. I really liked how friendly everyone was but I did have some concerns about the build quality. Nothing major but noticed a lot of here and there’s.

4.5
Verified Homeowner
Jacksonville, FL, on Jul 02, 2026

Overall, I had a great purchase experience. The sales team was helpful, professional, and responsive throughout the process. They answered my questions and made everything easy to understand. I’m very happy with my new home and appreciate all the support from contract to move-in.

5.0
Verified Homeowner
Kingsland, GA, on Jul 02, 2026

The people that worked with me was amazing

5.0
Verified Homeowner
Jacksonville, FL, on Jun 29, 2026

Professionalism, customer focused and knowledgeable. Disliked damages on outside of refrigerator. Refrigerator was not replaced.

5.0
Verified Homeowner
Jacksonville, FL, on Jun 25, 2026

I would like to express my sincere appreciation to Century Communities and especially to [name removed] for making our home-buying experience smooth and enjoyable. From the beginning, [name removed] was professional, knowledgeable, and patient. He took the time to show us the house, answer all of our questions, and guide us through every step of the process. His excellent communication and dedication made us feel confident and comfortable with our decision. Thank you, Century Communities, for building a beautiful home, and thank you, [name removed], for your outstanding customer service and support. We truly appreciate all your hard work and would highly recommend Century Communities and [name removed] to anyone looking for a new home.

5.0
Verified Homeowner
Flagler Beach, FL, on Jun 22, 2026

From our very first time looking at homes in the community, [name removed] never once made me feel pressured. He asked questions about our current situation. I told him we had a house we needed to sell before we were going to purchase a new one. He asked if he could reach out periodically with new sales and promotions, to which I said yes. He did just that, but never over did it to the point I felt annoyed. After the contract and underwriting, the walk-thrus with [name removed] were great. He took the time to explain everything and answered every question my wife and I had. He is a very patient man! We were also introduced to [name removed], our warranty contact. I have had to put just a couple things in the portal so far, but he is very fast at responding and good at keeping me up to date.

5.0
Verified Homeowner
Jacksonville, FL, on Jun 21, 2026

Everyone was very helpful and made sure our needs were met. This is our 2nd new construction home in Jax and Century made the process so much easier compared to the prior community we stayed in.

4.5
Verified Homeowner
Flagler Beach, FL, on Jun 05, 2026

very easy, [name removed] at Reserve East in Flagler Beach was a delight to work with

5.0
Verified Homeowner
Jacksonville, FL, on May 29, 2026

There hasn’t been anything I’m disappointed with.

5.0
Verified Homeowner
Palm Coast, FL, on May 22, 2026

All of the representatives that we worked with were extremely helpful in this process.

4.9
Verified Homeowner
Palm Coast, FL, on May 21, 2026

[name removed] and [name removed] are very helpful, knowledgeable and friendly. We feel well cared for by them both. Both are very responsive and fo the extra miles to make us feel appreciated and comfortable. [name removed] was thorough during the orientation and provided useful tips for maintaining our home. [name removed] was also patient with us by responding to us when we forgot to use the warranty portal for concerns. He made sure everything was quickly addressed and rectified. [name removed] was also very helpful when we were going through the process and answered emails and texts after hours. We can't thank them enough in making us feel welcome. A wonderful surprise of an orchid plant was also awaiting our move in for an extra personal and thoughtful touch. Century is fortunate to have these professional and kind individuals working for them.

5.0
Verified Homeowner
Flagler Beach, FL, on May 16, 2026

Pressure to agree to quick close (+/-30 days) was very stressful.

5.0
Verified Homeowner
Jacksonville, FL, on May 11, 2026

It was a great experience, very quick all the process

5.0
Verified Homeowner
Jacksonville, FL, on May 08, 2026

The whole entire process was smoothly and above and beyond!

5.0
Verified Homeowner
Jacksonville, FL, on May 08, 2026

Century communities really went over and beyond to help me get into my dream home. Always available to help and answer questions.

5.0
Verified Homeowner