Homebuilder Ratings & Reviews

Century Communities

CCS Phoenix

440 Homeowner Reviews
Jan 2025 - Jul 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

CCS Phoenix Communities Map

 

Community Satisfaction Ratings

  • El Cidro

    4.5

    CCS Phoenix - 44 Homeowner Reviews

  • Lakes at Rancho El Dorado

    4.8

    CCS Phoenix - 29 Homeowner Reviews

  • Montana Vista

    5.0

    CCS Phoenix - 7 Homeowner Reviews

  • N Copper Canyon 45s

    4.8

    CCS Phoenix - 13 Homeowner Reviews

  • N Copper Canyon 50s

    4.9

    CCS Phoenix - 45 Homeowner Reviews

  • North Copper Canyon 1.3

    4.9

    CCS Phoenix - 39 Homeowner Reviews

  • North Copper Canyon 2A

    4.7

    CCS Phoenix - 43 Homeowner Reviews

  • North Copper Canyon Parcel 2.1

    4.9

    CCS Phoenix - 32 Homeowner Reviews

  • Rancho Vista 48's

    5.0

    CCS Phoenix - 15 Homeowner Reviews

  • Rancho Vista 53's

    5.0

    CCS Phoenix - 13 Homeowner Reviews

  • Skyline Village Parcel 2

    4.7

    CCS Phoenix - 9 Homeowner Reviews

  • Skyline Village Parcel 6

    4.8

    CCS Phoenix - 5 Homeowner Reviews

  • Superstition Vista 45's

    4.6

    CCS Phoenix - 28 Homeowner Reviews

  • Superstition Vista 45x100

    4.5

    CCS Phoenix - 25 Homeowner Reviews

  • Superstition Vista 50's

    4.9

    CCS Phoenix - 11 Homeowner Reviews

  • Teravalis Parcel 39

    4.8

    CCS Phoenix - 6 Homeowner Reviews

  • Teravalis Parcel 46

    4.7

    CCS Phoenix - 5 Homeowner Reviews

  • The Trails 50s

    4.9

    CCS Phoenix - 12 Homeowner Reviews

  • The Trails 60s

    4.8

    CCS Phoenix - 18 Homeowner Reviews

  • Village at Sundance 53s

    4.8

    CCS Phoenix - 23 Homeowner Reviews

  • Village At Sundance 58s

    4.8

    CCS Phoenix - 18 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Phoenix
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Jul 10, 2026

I had an amazing experience with Century Communities, thanks to my sales agent, [name removed], and Superintendent [name removed]. [name removed] was incredible from the very beginning. She was attentive, listened to exactly what I wanted and needed, and worked hard to make it happen. She was always responsive, knowledgeable, and made the entire home-buying process feel much less stressful. [name removed], the superintendent, has also been outstanding. He is genuinely kind, helpful, and takes great pride in his work. He has made sure I’m well taken care of, that my home is ready, and that any items needing attention are addressed quickly and professionally. It’s clear that he truly cares about the quality of the home and the satisfaction of the homeowner. I couldn’t have asked for a better team. Their professionalism, communication, and commitment to customer service have made this an exceptional experience. I highly recommend working with [name removed] and [name removed] if you’re considering buying a home with Century Communities! One opportunity for improvement would be the cross-selling process. Based on my experience, I don’t think the customer should ever feel caught in the middle between different teams or communities. At the end of the day, I’m a Century customer, and the experience should feel seamless regardless of which community or representative I’m working with. Streamlining that process could make an already great customer experience even better.

5.0
Verified Homeowner
Surprise, AZ, on Jul 10, 2026

Speed of close, [name removed] has been very helpful

5.0
Verified Homeowner
Surprise, AZ, on Jul 10, 2026

The move in was a simple process.

4.8
Verified Homeowner
Maricopa, AZ, on Jul 10, 2026

The sales team was fabulous and it was a very easy and transparent process. They worked with us no matter the difficulty that arose and we ultimately were able to purchase a home!

4.8
Verified Homeowner
Apache Junction, AZ, on Jul 03, 2026

I did not enjoy dealing with the loan officers but [name removed] from the sales office was amazing. She made me use feel genuinely excited to see us purchase our first home. The loan officers felt like they didn’t even care and would ask about documents we already sent they just didn’t bother to read.

4.2
Verified Homeowner
Surprise, AZ, on Jul 03, 2026

[Translated from ES] Everything was excellent.

5.0
Verified Homeowner
Surprise, AZ, on Jul 03, 2026

Consistent communication

5.0
Verified Homeowner
Surprise, AZ, on Jul 02, 2026

Superintendent, [name removed], at the Rancho Vista community in Surprise. He is professional, knowledgeable, and e we had great communication and has made this home buying experience a pleasure.

5.0
Verified Homeowner
Surprise, AZ, on Jul 02, 2026

Everything was great from start to finish no complaints

5.0
Verified Homeowner
Surprise, AZ, on Jul 02, 2026

Working with Century Communities was extremely smooth. From the realtors to the lenders everything went great. What I liked most was the amazing incentives century communities provided

5.0
Verified Homeowner
Surprise, AZ, on Jul 02, 2026

House was ready on time and to our satisfaction. Appreciate the company sticking to the agreed upon timeline.

5.0
Verified Homeowner
Buckeye, AZ, on Jul 02, 2026

They answered all my questions and stayed on top of the situation all the way through. I couldn’t be more happy and would definitely refer you guys to anyone! Thanks, [name removed]

5.0
Verified Homeowner
Surprise, AZ, on Jul 02, 2026

Everything was great and smooth

5.0
Verified Homeowner
Buckeye, AZ, on Jul 02, 2026

I think I liked that I was able to stop by and view the progress and new things added to my home. It made me even more excited for the move, and I could watch it become a home for my family.

4.8
Verified Homeowner
Surprise, AZ, on Jun 29, 2026

I liked the attention to detail [name removed] and his staff displayed to us. They may think they were just "doing their job," but it was much more than that. They consistently went above and beyond to not just meet, but beat our overall expectations. Sincerely and genuinely impressed. We will and have referred family and friends to Century Communities.

5.0
Verified Homeowner
Buckeye, AZ, on Jun 22, 2026

Everything was good

5.0
Verified Homeowner
San Tan Valley, AZ, on Jun 20, 2026

currently working with the builder to rectify some issues that I have noticed with the house which is taking some time to work out, but overall I have been very satisfied with the whole experience and have suggested Century to several friends that are currently in the market for a home in the area.

4.4
Verified Homeowner
Maricopa, AZ, on Jun 12, 2026

Everyone was extremely friendly and appeared as though they truly cared about the home buying experience.

4.9
Verified Homeowner
Surprise, AZ, on Jun 10, 2026

Communication from the sales office was sometimes slow and not everyone was in the loop.

5.0
Verified Homeowner
Buckeye, AZ, on Jun 08, 2026

There was nothing to dislike about century they did everything that could be done and more I couldn't be more thankful for my purchase threw century

5.0
Verified Homeowner