Homebuilder Ratings & Reviews

Century Communities

CCS Phoenix

443 Homeowner Reviews
May 2024 - Nov 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CCS Phoenix Communities Map

 

Community Satisfaction Ratings

  • El Cidro

    4.6

    CCS Phoenix - 59 Homeowner Reviews

  • Lakes at Rancho El Dorado

    4.8

    CCS Phoenix - 19 Homeowner Reviews

  • N Copper Canyon 45s

    4.6

    CCS Phoenix - 2 Homeowner Reviews

  • N Copper Canyon 50s

    4.9

    CCS Phoenix - 60 Homeowner Reviews

  • N Copper Canyon Villas

    4.3

    CCS Phoenix - 2 Homeowner Reviews

  • North Copper Canyon 1.3

    4.9

    CCS Phoenix - 20 Homeowner Reviews

  • North Copper Canyon 2A

    4.6

    CCS Phoenix - 20 Homeowner Reviews

  • North Copper Canyon Parcel 2.1

    4.9

    CCS Phoenix - 45 Homeowner Reviews

  • Superstition Vista 45's

    4.7

    CCS Phoenix - 43 Homeowner Reviews

  • Superstition Vista 45x100

    4.6

    CCS Phoenix - 50 Homeowner Reviews

  • Superstition Vista 50's

    4.6

    CCS Phoenix - 12 Homeowner Reviews

  • The Trails 50s

    4.7

    CCS Phoenix - 20 Homeowner Reviews

  • The Trails 60s

    4.8

    CCS Phoenix - 27 Homeowner Reviews

  • Village at Sundance 48s

    5.0

    CCS Phoenix - 4 Homeowner Reviews

  • Village at Sundance 53s

    4.7

    CCS Phoenix - 46 Homeowner Reviews

  • Village At Sundance 58s

    4.9

    CCS Phoenix - 14 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Phoenix
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Nov 09, 2025

Like - the ease of knowing the steps of the process, good communication from seller, loaner, and builder

4.9
Verified Homeowner
Maricopa, AZ, on Nov 07, 2025

We had an excellent experience. Everything was pretty much seamless. We agreed on a purchase price with century communities, very accommodating, especially considering we came from Maine to find a home and fell in love with the area at the trails. We are excited about the next chapter of our life and finding our beautiful home. working with [name removed], [name removed] and [name removed] from Century community it made for a very stress-free process. With the contract of course a lot of paperwork lol but that is to be expected, everything from transitioning to the sale with the title company. We literally got it done in eight days thanks to Century communities working with us even being out of state we haven’t moved in yet, but we plan on arriving by 16 November so the move-in has not been accomplished yet, but I firmly believe the people at Century communities will be available if we have any questions. when my wife and I finally get settled we plan on enjoying the next chapter in our life at the trails of Tortosa. Sincerely [name removed]

5.0
Verified Homeowner
Maricopa, AZ, on Nov 07, 2025

I like the people we worked with Amen was a mvp for us amd [name removed] really did an amazing job

5.0
Verified Homeowner
Apache Junction, AZ, on Nov 06, 2025

Everyone at century community was great from start to finish. Thank you all for making this an easy process

5.0
Verified Homeowner
Goodyear, AZ, on Oct 31, 2025

[name removed] was a tremendous help! Very knowledgeable and productive.

4.9
Verified Homeowner
Surprise, AZ, on Oct 23, 2025

All staff was friendly and answered all our questions. Everyone made themselves available to us!

5.0
Verified Homeowner
Maricopa, AZ, on Oct 19, 2025

[Translated from ES] They looked for a way to get the loan for the purchase

5.0
Verified Homeowner
Apache Junction, AZ, on Oct 19, 2025

I appreciate that Century Community builders went above and beyond to offer and include everything that I asks for in my new home. Being new to Arizona, I did not realize that backyards come unfinished and it is on the owner to complete them. This gave me a sense of nervousness and of course that was going to be an extra expense. However through asking, the back yard was finished upon moving in. It would have been helpful to have some decisions on what that landscaping would look like and what plants/trees were included. However, I did not ask to be included in that decision making. Similarly, I did not ask about specifically what type/brand of appliances were to be installed in the house so I received the basics. There was also a learning curve with the sales representative. Communication and expectations were did not align which caused irreversible frustrations with the timeline constantly changing. In the end, everything worked out, however what was communicated was not how things happened.

4.7
Verified Homeowner
Surprise, AZ, on Oct 17, 2025

[name removed] was very understanding and made the process go smooth sailing!

5.0
Verified Homeowner
Maricopa, AZ, on Oct 05, 2025

[name removed], [name removed] and [name removed] have been very warm and welcoming. They have been very helpful through the whole process.

4.9
Verified Homeowner
Surprise, AZ, on Oct 03, 2025

It was a seamless process

5.0
Verified Homeowner
Goodyear, AZ, on Oct 02, 2025

Super awesome team, very supportive, and easy to communicate!

5.0
Verified Homeowner
Buckeye, AZ, on Oct 02, 2025

I like everything about my new home

5.0
Verified Homeowner
Goodyear, AZ, on Oct 02, 2025

Everything was perfect and smooth

5.0
Verified Homeowner
Surprise, AZ, on Oct 02, 2025

Constant communication, and everyone was very friendly.

5.0
Verified Homeowner
Apache Junction, AZ, on Oct 02, 2025

Communication was good. There are some build issues with the house that are only noticable once you start living in it. I had submitted a ticket but it got closed with no response.

3.5
Verified Homeowner
Surprise, AZ, on Oct 01, 2025

It was very quick and easy. I felt everyone was interested in helping me through the process.

5.0
Verified Homeowner
Surprise, AZ, on Sep 26, 2025

I love working with the super Intendent [name removed]

5.0
Verified Homeowner
Surprise, AZ, on Sep 26, 2025

I appreciate the thorough walk through. I appreciate the support in helping me with the process since I’ve never bought a home before. I appreciate [name removed] and [name removed]’s kindness and knowledge.

5.0
Verified Homeowner
Maricopa, AZ, on Sep 25, 2025

Communication was on point

4.9
Verified Homeowner