Homebuilder Ratings & Reviews

Century Communities

CCS Phoenix

435 Homeowner Reviews
Jul 2024 - Jan 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

CCS Phoenix Communities Map

 

Community Satisfaction Ratings

  • El Cidro

    4.6

    CCS Phoenix - 58 Homeowner Reviews

  • Lakes at Rancho El Dorado

    4.8

    CCS Phoenix - 22 Homeowner Reviews

  • N Copper Canyon 45s

    4.8

    CCS Phoenix - 3 Homeowner Reviews

  • N Copper Canyon 50s

    4.9

    CCS Phoenix - 53 Homeowner Reviews

  • North Copper Canyon 1.3

    4.8

    CCS Phoenix - 28 Homeowner Reviews

  • North Copper Canyon 2A

    4.7

    CCS Phoenix - 28 Homeowner Reviews

  • North Copper Canyon Parcel 2.1

    4.9

    CCS Phoenix - 39 Homeowner Reviews

  • Rancho Vista 48's

    5.0

    CCS Phoenix - 2 Homeowner Reviews

  • Superstition Vista 45's

    4.6

    CCS Phoenix - 45 Homeowner Reviews

  • Superstition Vista 45x100

    4.6

    CCS Phoenix - 45 Homeowner Reviews

  • Superstition Vista 50's

    4.9

    CCS Phoenix - 9 Homeowner Reviews

  • The Trails 50s

    4.8

    CCS Phoenix - 16 Homeowner Reviews

  • The Trails 60s

    4.8

    CCS Phoenix - 27 Homeowner Reviews

  • Village at Sundance 53s

    4.8

    CCS Phoenix - 42 Homeowner Reviews

  • Village At Sundance 58s

    4.9

    CCS Phoenix - 18 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Phoenix
Purchase Experience Testimonials from Real Homebuyers

Apache Junction, AZ, on Jan 12, 2026

I felt that [name removed] in the loan department was as responsive as I needed her to be. I do understand she was sick at one point but was slow to respond to questions, and didn't do a good job keeping me informed of next steps or delays in the process ahead of time. [name removed] however was very responsive and great to work with.

4.4
Verified Homeowner
Surprise, AZ, on Jan 11, 2026

What I loved about my building Manager ([name removed]) who not only made we feel welcomed during my initial walkthrough. [name removed] did not hide anything from but quite the opposite!! [name removed] is a man of integrity and it was shown to me, even to this day after closing. The Century community is a “rock solid” builder and I would recommend the highly!! Great job guys!! I am forever thankful for my home and a very pleasant experience. ????

5.0
Verified Homeowner
Surprise, AZ, on Jan 10, 2026

Representative was very friendly, good and not bushy. It went really smoothly. We’re very happy with our purchase.

5.0
Verified Homeowner
Surprise, AZ, on Jan 10, 2026

They were very professional and knowledgeable. They were very friendly and helpful

4.7
Verified Homeowner
Surprise, AZ, on Jan 08, 2026

It was a great experience. Was a smooth process.

5.0
Verified Homeowner
Surprise, AZ, on Jan 07, 2026

This is my second house I bought from Century Communities. I am very happy with both houses: First house at 9951 Ledgestone Terrace, [name removed], CO 80831. Second house at [name removed] W [name removed], Surprise, AZ 85387. Top quality work, no delays and great customer service.

5.0
Verified Homeowner
Maricopa, AZ, on Jan 01, 2026

Purchase was simple and the agents and builder answered all my questions promptly.

4.9
Verified Homeowner
Surprise, AZ, on Jan 01, 2026

The purchase process was very smooth

5.0
Verified Homeowner
Surprise, AZ, on Dec 31, 2025

Lots of pressure but excited happy and love my experience

5.0
Verified Homeowner
Surprise, AZ, on Dec 30, 2025

Your mortgage company is terrible. I mean just awful! I liked [name removed] and [name removed] but I do wish that everything had been fixed prior to move in. I understand that we have a warranty but there was plenty of time for everything to be fixed.

3.9
Verified Homeowner
Surprise, AZ, on Dec 20, 2025

Overall everyone we came in contact with has been and is amazing. [name removed] at the officer was so kind and kept in touch with us on everything. [name removed] helped with our walk through and took the time to explain everything about the him. And [name removed] with the loan process made it simple. I couldn’t have asked for a better team to assist us in everything.

5.0
Verified Homeowner
Goodyear, AZ, on Dec 19, 2025

timeline stayed on track, all promises were delivered.

4.9
Verified Homeowner
Maricopa, AZ, on Dec 19, 2025

It was a smooth process.

5.0
Verified Homeowner
Surprise, AZ, on Dec 06, 2025

The loan officer was awful had me send the wrong amount for closing causing a refund he didn’t take care of issues before he went on vacation causing me upset and worry about closing as discussed. He didn’t give his replacement what was needed underwriting asked for same items 5 times and gave a conditional approval and then had conditions to close all causing me stress

4.5
Verified Homeowner
Buckeye, AZ, on Dec 06, 2025

Great communication, very very helpful in need of closing and also very good PR work I am very satisfied thank you

5.0
Verified Homeowner
Apache Junction, AZ, on Dec 06, 2025

All went well.

4.6
Verified Homeowner
Buckeye, AZ, on Dec 06, 2025

Everyone was great and kept us updated on any progress and/or work that needed to be done.

5.0
Verified Homeowner
Apache Junction, AZ, on Dec 05, 2025

I loved everything, I disliked the construction in front of my house. But other than that I’m very satisfied.

5.0
Verified Homeowner
Surprise, AZ, on Dec 03, 2025

We had a very easy and smooth process to buy our house. The communication with [name removed] and the warming welcoming with our superintendent [name removed].

5.0
Verified Homeowner
Surprise, AZ, on Nov 28, 2025

Everything was great! This is my first home, and I was told the process was going to be a pain, but it wasn't that bad at all. Everyone I spoke to was very responsive and nice.

5.0
Verified Homeowner