Homebuilder Ratings & Reviews

Century Communities

CCS San Francisco Bay Area

375 Homeowner Reviews
May 2024 - Nov 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CCS San Francisco Bay Area Communities Map

 

Community Satisfaction Ratings

  • 27A Rialto @ 12-Bridges

    4.7

    CCS San Francisco Bay Area - 39 Homeowner Reviews

  • 27B - Millau @ 12-Bridges

    4.5

    CCS San Francisco Bay Area - 32 Homeowner Reviews

  • Malana

    5.0

    CCS San Francisco Bay Area - 1 Homeowner Reviews

  • Meridian

    4.6

    CCS San Francisco Bay Area - 41 Homeowner Reviews

  • Monte Verde

    4.5

    CCS San Francisco Bay Area - 12 Homeowner Reviews

  • Newport Pointe

    5.0

    CCS San Francisco Bay Area - 3 Homeowner Reviews

  • Park Place

    4.8

    CCS San Francisco Bay Area - 26 Homeowner Reviews

  • Parkside at the Rivers

    4.7

    CCS San Francisco Bay Area - 19 Homeowner Reviews

  • Promontory At Ridgemark

    4.8

    CCS San Francisco Bay Area - 22 Homeowner Reviews

  • SOMO, Harmony

    4.5

    CCS San Francisco Bay Area - 31 Homeowner Reviews

  • SOMO, Synergy

    4.4

    CCS San Francisco Bay Area - 34 Homeowner Reviews

  • Trailside at Rivers

    4.5

    CCS San Francisco Bay Area - 61 Homeowner Reviews

  • Villa Bellissima

    4.8

    CCS San Francisco Bay Area - 54 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS San Francisco Bay Area
Purchase Experience Testimonials from Real Homebuyers

Manteca, CA, on Nov 07, 2025

[name removed] from the sales team was extremely helpful that made me purchase the home

4.5
Verified Homeowner
Lincoln, CA, on Nov 07, 2025

It was a pretty easy process, [name removed] was super helpful. I wish the cabinets were soft close, we didn’t get the option because the house we chose everything was already preselected. Over all really happy with our new house.

4.5
Verified Homeowner
West Sacramento, CA, on Nov 03, 2025

Sales office was great! Speedy responses even after close. [name removed] and the whole construction team were communicative and speedy with any minor issues. Did have some issues with the HOA at beginning. Not sure that is a centuries issues.

5.0
Verified Homeowner
Manteca, CA, on Nov 02, 2025

Move-in experience can be improved. the Walk through and key hand over are not professionally equipped and knowledgeable to answer all the questions.

2.8
Verified Homeowner
Sacramento, CA, on Oct 31, 2025

Everything went so smoothly with no hassles. Didn't have to make runs to any offices, all done from the comfort of my leaving room.

5.0
Verified Homeowner
Lincoln, CA, on Oct 31, 2025

[Translated from ES] The kindness of the people who served me

5.0
Verified Homeowner
Lincoln, CA, on Oct 25, 2025

I don't like my kitchen cabinets not strong

4.6
Verified Homeowner
Rohnert Park, CA, on Oct 23, 2025

The salesperson are very helpful and respectful. The homes are beautiful.

5.0
Verified Homeowner
West Sacramento, CA, on Oct 21, 2025

Community sales manager [name removed] and warranty manager [name removed] yttrup are very knowledgeable, extremely helpful, very friendly, and exemplary in customer service. [name removed] , your construction superintendent is very nice to work with and again very helpful. Inspire homes loans loan officer [name removed] was very helpful and knowledgeable and the best loan officer - explained everything in easy to understand terms. Overall, I think your excellent team who is always there to help made the home buying process a breeze as I felt supported all the way. Big kudos to this team!!

5.0
Verified Homeowner
Discovery Bay, CA, on Oct 21, 2025

The process was seamless and easy

5.0
Verified Homeowner
Manteca, CA, on Oct 17, 2025

Over all it is smooth process.

5.0
Verified Homeowner
Discovery Bay, CA, on Oct 17, 2025

Flow of communication was great!

5.0
Verified Homeowner
Sacramento, CA, on Oct 14, 2025

Like the overall experience. Would recommend for a more transparent process and better communication between lender, seller and the escrow staff as often they were not in the same page. Also, the backyard had a lot of left over construction trash that was not cleaned up.

4.5
Verified Homeowner
Lincoln, CA, on Oct 13, 2025

Our sales agent was awesome to work with

4.9
Verified Homeowner
West Sacramento, CA, on Oct 11, 2025

Loved the communication, I felt like I was appropriately updated and not left in the dark

5.0
Verified Homeowner
Discovery Bay, CA, on Oct 09, 2025

Quick and communication was excellent

5.0
Verified Homeowner
Sacramento, CA, on Oct 05, 2025

Quick process only issue was the change of the closing date and I felt I was last to know

4.6
Verified Homeowner
Rohnert Park, CA, on Oct 04, 2025

Everything that was put in was cheaply made. Not enough electrical outlets, I hate the carpet and the hardwood floor. Many items, such as the screen, faucet, and showers, were among the most affordable options available on the market. There are not enough Ethernet ports available around the house. Cheap appliances.

4.8
Verified Homeowner
Sacramento, CA, on Sep 30, 2025

I really liked the responsiveness of Century Community staff. The contract experience was clear-cut and straightforward. There were no surprises as far as what was discussed versus what was stated in writing. Any surprise identified in the purchase process were judged in the positive direction. Move-in was accommodated to our needs given that we currently live far. I enjoyed working with the sales manager, the construction manager, the loan officer, validator, and escrow officer.

4.9
Verified Homeowner
Rohnert Park, CA, on Sep 19, 2025

[name removed] & Jannay were fantastic people to work with during the whole buying process. I fear that I was high-maintenance, but they were both responsive and informative. And in retrospect, everything went off without a hitch! It really couldn't have been easier or more comfortable buying a house!

5.0
Verified Homeowner