Homebuilder Ratings & Reviews

Century Communities

CCS Washington

335 Homeowner Reviews
Dec 2024 - Jun 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

CCS Washington Communities Map

 

Community Satisfaction Ratings

  • Alpine Estates

    4.2

    CCS Washington - 27 Homeowner Reviews

  • Bluffs at Whiskey Ridge

    4.7

    CCS Washington - 19 Homeowner Reviews

  • Canyon Ridge Estates

    4.7

    CCS Washington - 11 Homeowner Reviews

  • Centralia Woods SFD

    4.7

    CCS Washington - 23 Homeowner Reviews

  • Daisy Heights

    4.6

    CCS Washington - 28 Homeowner Reviews

  • Evergreen Grove

    4.2

    CCS Washington - 26 Homeowner Reviews

  • Heritage Heights

    4.5

    CCS Washington - 23 Homeowner Reviews

  • Lakeview Terrace

    4.7

    CCS Washington - 6 Homeowner Reviews

  • Liberty Bay Vista

    4.7

    CCS Washington - 33 Homeowner Reviews

  • McCormick Division 14

    4.8

    CCS Washington - 15 Homeowner Reviews

  • Pattison Place

    4.5

    CCS Washington - 25 Homeowner Reviews

  • Sinclair Ridge

    4.7

    CCS Washington - 58 Homeowner Reviews

  • Skyridge

    4.1

    CCS Washington - 4 Homeowner Reviews

  • The Classic Enclave

    5.0

    CCS Washington - 3 Homeowner Reviews

  • The Diamonds at Whiskey Ridge

    4.6

    CCS Washington - 4 Homeowner Reviews

  • Uplands 40s

    4.8

    CCS Washington - 16 Homeowner Reviews

  • Uplands 45s

    4.8

    CCS Washington - 5 Homeowner Reviews

  • Uplands Alley

    4.8

    CCS Washington - 5 Homeowner Reviews

  • Village at Creekside

    4.9

    CCS Washington - 4 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Washington
Purchase Experience Testimonials from Real Homebuyers

Poulsbo, WA, on Jun 16, 2026

[name removed]'s technical expertise and communication skills throughout the homebuying process was superb in every aspect! She has a rare ability to anticipate my homebuying questions while providing quick and informative answers. Always polite and courteous. A pleasure to work with. Most highly recommended!!!

5.0
Verified Homeowner
Chehalis, WA, on Jun 14, 2026

We had a great experience! Any questions we had were always answered and we were kept in the loop of things going on.

5.0
Verified Homeowner
Poulsbo, WA, on Jun 12, 2026

Staff are committed and helpful. Open items take a bit long to complete but communication is reassuring.

4.9
Verified Homeowner
Marysville, WA, on Jun 11, 2026

We asolutely adored our agent [name removed], she was just a big help. Took the time to give us updates, pictures, answered all questions and made the whole experience so enjoyable. She is a gem.

4.9
Verified Homeowner
Puyallup, WA, on Jun 06, 2026

Sale Agent [name removed] was great with us through the contract and move-in. But the warranty and set up walk through [name removed] was not so great, he seems rush most of the time and not listening to our concerns.

3.0
Verified Homeowner
Sultan, WA, on Jun 04, 2026

I think I appreciated [name removed] my finance guy the most. VIP treatment from beginning to end. Every question answered before I needed to ask. [name removed] did a great job getting the house ready for closing. [name removed] provided weekly updates until the end. For a production home, the experience was better than expected.

4.9
Verified Homeowner
Sultan, WA, on Jun 04, 2026

The best part of the home buying process was working with [name removed] [name removed]. She made the entire experience smooth, straightforward, and stress-free. [name removed] was highly professional, responsive, and genuinely kind throughout. Unfortunately, my real estate agent was very difficult to work with. He came across as primarily motivated by his commission and behaved in ways that felt unprofessional and unethical. This created a significant amount of unnecessary stress. [name removed] handled the situation with patience and professionalism, which helped us move forward despite the challenges. I’m very grateful she was involved — her support made a big difference.

4.5
Verified Homeowner
Puyallup, WA, on Jun 02, 2026

[name removed] and [name removed] were great to work with throughout the entire process. You can tell that they are passionate about people and what they do. I am grateful to have met them.

5.0
Verified Homeowner
Poulsbo, WA, on May 29, 2026

We really like the human approach in every single interaction we had.

5.0
Verified Homeowner
Marysville, WA, on May 29, 2026

[name removed] was professional, kind and knowledgeable and promptly replied to any and all of my questions. She was the glue that kept me sane and the project on track.

5.0
Verified Homeowner
Centralia, WA, on May 29, 2026

[Translated from ES] The company's commitment throughout the entire purchase process, from the first time they showed us the property until the closing of the purchase.

4.9
Verified Homeowner
Chehalis, WA, on May 23, 2026

There has not been any surprises.

4.6
Verified Homeowner
Port Orchard, WA, on May 19, 2026

The people were amazing. [name removed] and [name removed] specifically.

4.6
Verified Homeowner
Sultan, WA, on May 12, 2026

the purchase procress was made very easy for me. it was great. the home was delayed however we were kept in the loop throughout. there were issues which as small which still need to be resolved

4.1
Verified Homeowner
Bremerton, WA, on May 12, 2026

they have a good teamwork, very good communication and fast response. Century agent "[name removed]" and the lander " [name removed]" they are grate.

5.0
Verified Homeowner
Chehalis, WA, on May 11, 2026

Smooth very Quick process ??

5.0
Verified Homeowner
Puyallup, WA, on May 09, 2026

Everything went well and we got help as we needed.

4.5
Verified Homeowner
Bremerton, WA, on May 08, 2026

Working with [name removed] was great from start to finish she made the process easy

5.0
Verified Homeowner
Chehalis, WA, on May 08, 2026

Century Communities own Inspire Home Loans as their lender, Inspire Home Loans was an absolute nightmare to work with! If I would have read their reviews prior to pursing this home, I’ve gone with another loan agency for sure… even up to the last day they were asking for information about non relevant questions and basically delivering threats of possible non approval of the loan. Just a horrible loan experience.

4.6
Verified Homeowner
Chehalis, WA, on May 08, 2026

[name removed] was very helpful throughout the whole process. The house quality though could have been better for the price it was selling for. For me kitchen is very important…I absolutely do not like the electric stove and fridge that were included in the house. I wish Century could have thrown in better ones.

4.3
Verified Homeowner