Homebuilder Ratings & Reviews

Century Communities

CCS Washington

335 Homeowner Reviews
Jan 2025 - Jul 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

CCS Washington Communities Map

 

Community Satisfaction Ratings

  • Alpine Estates

    4.3

    CCS Washington - 21 Homeowner Reviews

  • Aurora Oaks

    4.2

    CCS Washington - 1 Homeowner Reviews

  • Bluffs at Whiskey Ridge

    4.6

    CCS Washington - 17 Homeowner Reviews

  • Canyon Ridge Estates

    4.9

    CCS Washington - 4 Homeowner Reviews

  • Centralia Woods SFD

    4.7

    CCS Washington - 26 Homeowner Reviews

  • Daisy Heights

    4.6

    CCS Washington - 32 Homeowner Reviews

  • Evergreen Grove

    4.2

    CCS Washington - 27 Homeowner Reviews

  • Heritage Heights

    4.3

    CCS Washington - 25 Homeowner Reviews

  • Lakeview Terrace

    4.7

    CCS Washington - 6 Homeowner Reviews

  • Liberty Bay Vista

    4.7

    CCS Washington - 34 Homeowner Reviews

  • McCormick Division 14

    4.8

    CCS Washington - 15 Homeowner Reviews

  • Pattison Place

    4.5

    CCS Washington - 25 Homeowner Reviews

  • Sinclair Ridge

    4.7

    CCS Washington - 61 Homeowner Reviews

  • Skyridge

    4.3

    CCS Washington - 6 Homeowner Reviews

  • The Classic Enclave

    5.0

    CCS Washington - 3 Homeowner Reviews

  • The Diamonds at Whiskey Ridge

    4.6

    CCS Washington - 2 Homeowner Reviews

  • Uplands 40s

    4.8

    CCS Washington - 16 Homeowner Reviews

  • Uplands 45s

    4.8

    CCS Washington - 5 Homeowner Reviews

  • Uplands Alley

    4.8

    CCS Washington - 5 Homeowner Reviews

  • Village at Creekside

    4.9

    CCS Washington - 4 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Washington
Purchase Experience Testimonials from Real Homebuyers

Bremerton, WA, on Jul 07, 2026

We were very pleased with [name removed], Community Sales Manager, who made herself available to answer any questions and concerns we had. She was always pleasant and made herself available to us. Her response through email, text, or phone was always quick and friendly. [name removed], our Load Officer, was also very well knowledgeable and explained the process to us. He showed us the best loans options, and why they were better. He provided enough information for us to make a clear decision in the purchase of our home. [name removed], the Project Manager, was very friendly and explained everything we needed to know about our home. He took the time to make final repairs and made sure we were happy with the results. [name removed], the Customer Relations Manager, has been somewhat helpful. We have reached out to him once for the warranties on our appliances, through email, but feel he is not responsive as we would like. He came to check on us on the day of move in but because I was on the phone, he promptly left and didn't return. We hope that if we do need him in the future, he does have a better response.

5.0
Verified Homeowner
Chehalis, WA, on Jul 05, 2026

[name removed] was wonderful to work with. He stayed on top of things and was always available to answer our questions

5.0
Verified Homeowner
Centralia, WA, on Jul 04, 2026

Like: -each meeting leading up to closing with every individual was super helpful and informative. -each person was patient and happily answered all our questions and concerns. [name removed] in particular was always a quick text away. Dislike: - only having 24h to sign docs after deposit. It is not enough time to review everything during work etc. They should be auto generated if a customer is expected to sign and date by end of day. - it was hard to win our insurance business since partner company doesnt do auto insurance, only home. But the insurance partner rep didnt really come off approachable or empathetic towards our needs. She made it easy to shop elsewhere.

4.9
Verified Homeowner
Bremerton, WA, on Jul 04, 2026

I liked the attentiveness I received as I was buying from out of state and several time zones away.

5.0
Verified Homeowner
Olympia, WA, on Jun 26, 2026

The loan process was XXXXX bersome with some confusion but my sales associate and your loan officer were very helpful.

4.1
Verified Homeowner
Marysville, WA, on Jun 18, 2026

It was nice to see a builder recognize the importance of building a quality home with good basic needs in mind instead of building the cheapest possible to make the most profit . Very nice construction in all aspects of this home .

4.7
Verified Homeowner
Marysville, WA, on Jun 18, 2026

All the people helping through the process of home purchase are very quick and responsive and takes quick actions which is very good.

4.9
Verified Homeowner
Poulsbo, WA, on Jun 16, 2026

[name removed]'s technical expertise and communication skills throughout the homebuying process was superb in every aspect! She has a rare ability to anticipate my homebuying questions while providing quick and informative answers. Always polite and courteous. A pleasure to work with. Most highly recommended!!!

5.0
Verified Homeowner
Chehalis, WA, on Jun 14, 2026

We had a great experience! Any questions we had were always answered and we were kept in the loop of things going on.

5.0
Verified Homeowner
Poulsbo, WA, on Jun 12, 2026

Staff are committed and helpful. Open items take a bit long to complete but communication is reassuring.

4.9
Verified Homeowner
Marysville, WA, on Jun 11, 2026

We asolutely adored our agent [name removed], she was just a big help. Took the time to give us updates, pictures, answered all questions and made the whole experience so enjoyable. She is a gem.

4.9
Verified Homeowner
Puyallup, WA, on Jun 06, 2026

Sale Agent [name removed] was great with us through the contract and move-in. But the warranty and set up walk through [name removed] was not so great, he seems rush most of the time and not listening to our concerns.

3.0
Verified Homeowner
Sultan, WA, on Jun 04, 2026

I think I appreciated [name removed] my finance guy the most. VIP treatment from beginning to end. Every question answered before I needed to ask. [name removed] did a great job getting the house ready for closing. [name removed] provided weekly updates until the end. For a production home, the experience was better than expected.

4.9
Verified Homeowner
Sultan, WA, on Jun 04, 2026

The best part of the home buying process was working with [name removed] [name removed]. She made the entire experience smooth, straightforward, and stress-free. [name removed] was highly professional, responsive, and genuinely kind throughout. Unfortunately, my real estate agent was very difficult to work with. He came across as primarily motivated by his commission and behaved in ways that felt unprofessional and unethical. This created a significant amount of unnecessary stress. [name removed] handled the situation with patience and professionalism, which helped us move forward despite the challenges. I’m very grateful she was involved — her support made a big difference.

4.5
Verified Homeowner
Puyallup, WA, on Jun 02, 2026

[name removed] and [name removed] were great to work with throughout the entire process. You can tell that they are passionate about people and what they do. I am grateful to have met them.

5.0
Verified Homeowner
Poulsbo, WA, on May 29, 2026

We really like the human approach in every single interaction we had.

5.0
Verified Homeowner
Marysville, WA, on May 29, 2026

[name removed] was professional, kind and knowledgeable and promptly replied to any and all of my questions. She was the glue that kept me sane and the project on track.

5.0
Verified Homeowner
Centralia, WA, on May 29, 2026

[Translated from ES] The company's commitment throughout the entire purchase process, from the first time they showed us the property until the closing of the purchase.

4.9
Verified Homeowner
Chehalis, WA, on May 23, 2026

There has not been any surprises.

4.6
Verified Homeowner
Port Orchard, WA, on May 19, 2026

The people were amazing. [name removed] and [name removed] specifically.

4.6
Verified Homeowner