Homebuilder Ratings & Reviews

Century Communities

CCS Phoenix

437 Homeowner Reviews
Aug 2024 - Feb 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

CCS Phoenix Communities Map

 

Community Satisfaction Ratings

  • El Cidro

    4.6

    CCS Phoenix - 59 Homeowner Reviews

  • Lakes at Rancho El Dorado

    4.9

    CCS Phoenix - 24 Homeowner Reviews

  • N Copper Canyon 45s

    4.8

    CCS Phoenix - 5 Homeowner Reviews

  • N Copper Canyon 50s

    4.9

    CCS Phoenix - 51 Homeowner Reviews

  • North Copper Canyon 1.3

    4.8

    CCS Phoenix - 32 Homeowner Reviews

  • North Copper Canyon 2A

    4.7

    CCS Phoenix - 30 Homeowner Reviews

  • North Copper Canyon Parcel 2.1

    4.9

    CCS Phoenix - 40 Homeowner Reviews

  • Rancho Vista 48's

    5.0

    CCS Phoenix - 6 Homeowner Reviews

  • Rancho Vista 53's

    5.0

    CCS Phoenix - 1 Homeowner Reviews

  • Superstition Vista 45's

    4.6

    CCS Phoenix - 39 Homeowner Reviews

  • Superstition Vista 45x100

    4.6

    CCS Phoenix - 42 Homeowner Reviews

  • Superstition Vista 50's

    4.9

    CCS Phoenix - 9 Homeowner Reviews

  • Teravalis Parcel 39

    5.0

    CCS Phoenix - 1 Homeowner Reviews

  • Teravalis Parcel 46

    4.8

    CCS Phoenix - 1 Homeowner Reviews

  • The Trails 50s

    4.8

    CCS Phoenix - 12 Homeowner Reviews

  • The Trails 60s

    4.8

    CCS Phoenix - 26 Homeowner Reviews

  • Village at Sundance 53s

    4.8

    CCS Phoenix - 41 Homeowner Reviews

  • Village At Sundance 58s

    4.8

    CCS Phoenix - 18 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Phoenix
Purchase Experience Testimonials from Real Homebuyers

Maricopa, AZ, on Feb 14, 2026

The managing selling agent, [name removed], reached out to me personally to get me to see some of the Century Community homes that I inquired about when even my own agent did not want to get me into seeing the Century Community homes. He was very knowleagable, helpful, friendly, and just over all easy to work with. Everything from the first viewing of the home to closing occurred in less than a month. Century Communitys addressed my backyard concerns with ease and completed the installation for me. Additionally, I received amazing rates and the assistance of breaking my apartment lease, with closing costs and agent fees paid out, may this experience a dream come true. Thank you [name removed] and Century Communities!

5.0
Verified Homeowner
Surprise, AZ, on Feb 09, 2026

The paperwork was overwhelming but I got through it. [name removed] and my realtor [name removed] was very helpful. [name removed] explained everything to me far as my inspection and final inspection. [name removed] also gave me all the information I needed and made it very easy as a first time home buyer.

5.0
Verified Homeowner
Goodyear, AZ, on Feb 07, 2026

I was extremely dissatisfied with the lender, especially with [name removed]. She did not run the proper numbers until the day that we were suppose to close. She was asking for an additional 1,200.00 when we didn’t agree on that amount as a down payment and we made her aware of the issue at 9am and we didn’t hear from her until 5pm of that day. It took her the whole day to figure the issue out furthermore, her boss didn’t step in until the next day. When she should have stepped in right away. [name removed] was never apologetic of this. We had to take time off work without pay. Our kids didn’t go to school as they wanted to be there at the day of receiving our home keys. We had movers scheduled and the list goes on. Instead of taking accountability she just tried to say that it was our fault when clearly it wasn’t. She was the worst person to work with!!!!!

4.0
Verified Homeowner
Buckeye, AZ, on Feb 06, 2026

Century and its associates made everything pleasant and easy during this process!

5.0
Verified Homeowner
Surprise, AZ, on Feb 05, 2026

Wonderful first time home owner thanks

5.0
Verified Homeowner
Surprise, AZ, on Feb 05, 2026

Honestly, between [name removed] and [name removed]……my experience was great!

5.0
Verified Homeowner
Surprise, AZ, on Jan 31, 2026

That it was very thorough and easy to work with.

5.0
Verified Homeowner
Surprise, AZ, on Jan 29, 2026

For a being a first time home buyer, I felt comfortable with the purchase. Your staff helped me out in every way. Whenever a question arose someone was always there to answer me.

4.8
Verified Homeowner
Surprise, AZ, on Jan 29, 2026

I liked the quick easy process of moving in/ financing. I've had better production supers.

5.0
Verified Homeowner
Maricopa, AZ, on Jan 29, 2026

The entire team made it happen. From my first home showing to closing and move-in, in just 17 days! I am beyond grateful. Quick shout out to [name removed] and [name removed], it was a pleasure working through the process with you both. Thank you!

5.0
Verified Homeowner
Surprise, AZ, on Jan 27, 2026

There was some miscommunication between the builder and our agent about required documents that got a little frustrating but was resolved quickly. There was also some miscommunication about that landscaping that we hope gets resolved without issue.

4.8
Verified Homeowner
Goodyear, AZ, on Jan 23, 2026

Very smooth and easy process very helpful through it all!!

5.0
Verified Homeowner
Surprise, AZ, on Jan 22, 2026

We liked how well [name removed] communicated with us and would solve any issues or concerns we had. We did not like that construction manager would not communicate with us on concerns we had. If it wasn’t [name removed] resolving and communicating with us we could have second guessed our move

4.2
Verified Homeowner
Surprise, AZ, on Jan 15, 2026

[name removed] is an amazing employee. [name removed] has clear communication skills and a genuine caring about the purchase.

4.7
Verified Homeowner
Apache Junction, AZ, on Jan 12, 2026

I felt that [name removed] in the loan department was as responsive as I needed her to be. I do understand she was sick at one point but was slow to respond to questions, and didn't do a good job keeping me informed of next steps or delays in the process ahead of time. [name removed] however was very responsive and great to work with.

4.4
Verified Homeowner
Surprise, AZ, on Jan 11, 2026

What I loved about my building Manager ([name removed]) who not only made we feel welcomed during my initial walkthrough. [name removed] did not hide anything from but quite the opposite!! [name removed] is a man of integrity and it was shown to me, even to this day after closing. The Century community is a “rock solid” builder and I would recommend the highly!! Great job guys!! I am forever thankful for my home and a very pleasant experience. ????

5.0
Verified Homeowner
Surprise, AZ, on Jan 10, 2026

Representative was very friendly, good and not bushy. It went really smoothly. We’re very happy with our purchase.

5.0
Verified Homeowner
Surprise, AZ, on Jan 10, 2026

They were very professional and knowledgeable. They were very friendly and helpful

4.7
Verified Homeowner
Surprise, AZ, on Jan 08, 2026

It was a great experience. Was a smooth process.

5.0
Verified Homeowner
Surprise, AZ, on Jan 07, 2026

This is my second house I bought from Century Communities. I am very happy with both houses: First house at 9951 Ledgestone Terrace, [name removed], CO 80831. Second house at [name removed] W [name removed], Surprise, AZ 85387. Top quality work, no delays and great customer service.

5.0
Verified Homeowner