Homebuilder Ratings & Reviews

Century Communities

CCS Utah

186 Homeowner Reviews
Mar 2025 - Sep 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CCS Utah Communities Map

 

Community Satisfaction Ratings

  • American Fork Crossing 39's

    5.0

    CCS Utah - 1 Homeowner Reviews

  • Highline at American Fork

    4.2

    CCS Utah - 26 Homeowner Reviews

  • Mapleton Heights

    4.9

    CCS Utah - 1 Homeowner Reviews

  • Mapleton Heights - Plat C

    4.5

    CCS Utah - 2 Homeowner Reviews

  • Montgomery Farms

    4.6

    CCS Utah - 9 Homeowner Reviews

  • Pinnacles Estates

    4.8

    CCS Utah - 15 Homeowner Reviews

  • Pinnacles Reserve

    4.6

    CCS Utah - 8 Homeowner Reviews

  • Pinnacles Residences

    4.7

    CCS Utah - 19 Homeowner Reviews

  • Pioneer Meadows

    4.8

    CCS Utah - 48 Homeowner Reviews

  • Summer Springs SFD

    4.6

    CCS Utah - 14 Homeowner Reviews

  • Summer Springs TH

    4.8

    CCS Utah - 34 Homeowner Reviews

  • Sunset Flats

    4.5

    CCS Utah - 9 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Utah
Purchase Experience Testimonials from Real Homebuyers

Eagle Mountain, UT, on Sep 09, 2026

[name removed] was extremely helpful, we expressed everything that we needed, and she made sure to address each one. [name removed] the lender great at communicating what we needed to do, and he made sure to anticipate everything underwriting was going to need from us. So, the communication was great, and it made the process bearable. The two [name removed]’s were so helpful during the walk-through they addressed every single one of our concerns. Biggest concern was the concrete steps going into the house, they didn’t just address it. They completely redid it!! Everything that has come up they’ve addressed and taken care of for us.

5.0
Verified Homeowner
American Fork, UT, on Sep 09, 2026

I definitely felt like there were a lot of scratches and dings in my walls and cabinets that were never fully resolved. [name removed] was amazing to work with and helped me give me updates and steps I needed to take.

4.6
Verified Homeowner
Eagle Mountain, UT, on Sep 09, 2026

[name removed] was always so friendly & helpful! He helped us feel right at home & excited about buying our new home! He listened intently & cared .

4.7
Verified Homeowner
Eagle Mountain, UT, on Aug 25, 2026

We really loved working with [name removed], [name removed], and [name removed] they were all great!

5.0
Verified Homeowner
American Fork, UT, on Aug 25, 2026

Overall, pretty easy

4.8
Verified Homeowner
Eagle Mountain, UT, on Aug 15, 2026

Love the home and the design/layout. One minor issue was the fact that we had it in the contract to have the house plumed for soft water and it wasn’t on one of our walk through but the superintendent had it quickly resolved before the week was out! Extremely happy with the people we got to work with. The only other thing is that I would have loved to have some extra outlets and a 220 outlet in the garage but understand why we couldn’t deviate from the plans that were already submitted and approved

4.9
Verified Homeowner
Eagle Mountain, UT, on Aug 04, 2026

Everyone was great to work with. We liked that during our blue tape walkthrough, things were taken care of to our liking. We felt like there were a lot of forms to keep track of, but the online portal helped keep track of those. We wish we were more informed with financing options because we felt like we had to ask a lot of questions to get answers. In the end, we received everything we needed and are pleased with everyone and their service.

5.0
Verified Homeowner
Lehi, UT, on Jul 24, 2026

No complaints at all. The people we worked with were the best part. From [name removed] the sales manager and [name removed] from inspire loans we were well taken care of. They updated us weekly and would call/text whenever we needed. The builder [name removed] was awesome to work with and the whole process was seamless.

5.0
Verified Homeowner
Eagle Mountain, UT, on Jul 12, 2026

I appreciate the responsiveness from the sales rep [name removed] and the construction manager [name removed].

5.0
Verified Homeowner
American Fork, UT, on Jul 04, 2026

Very bad at communicating, not reachable and don't respond when needed.

0.7
Verified Homeowner
American Fork, UT, on Jun 30, 2026

Moved quickly and stayed committed to dates and explained process well

5.0
Verified Homeowner
Eagle Mountain, UT, on Jun 30, 2026

Quality of Home

5.0
Verified Homeowner
Lehi, UT, on Jun 29, 2026

We really enjoyed [name removed]'s text updates and [name removed]'s attentiveness to our needs. Both of them were so easy to work with. So personable, professional, and fun. They did a great job!

5.0
Verified Homeowner
Eagle Mountain, UT, on Jun 26, 2026

Everything was pretty seamless. The whole process went by fast.

5.0
Verified Homeowner
Eagle Mountain, UT, on Jun 25, 2026

[name removed] was amazing from start to finish. He walked me through my new home, explained everything in detail, and made sure I knew how everything worked before closing. He was prepared and ready on closing day, which made the entire experience smooth and exciting. I really appreciate his patience, professionalism, and the care he showed throughout the process. Thank you, [name removed], for helping make my first home-buying experience such a positive one!

5.0
Verified Homeowner
Lehi, UT, on Jun 23, 2026

People Make All the Difference There are three people who made one of the most significant decisions of our lives possible: purchasing our home. Their names are [name removed], [name removed], and [name removed]; and they deserve every word of this. Before we walked through [name removed]'s door, we had already been dismissed, ignored, and made to feel unwelcome. We came close to walking away entirely. What changed everything was [name removed]. From the very first moment, [name removed] was warm, genuine, and passionate; not in a rehearsed, transactional way, but in the rare, authentic way that you simply cannot manufacture. She answered our questions day and night, sat with us through our venting sessions, and never once made us feel like a burden. She went above and beyond at every turn, and she did it all while being completely, unapologetically herself. We come from decades of hospitality experience; we know exceptional service. [name removed] is the kind of person you spend an entire career hoping to find. [name removed]- from the very beginning until now, well past closing day…thank you for absolutely everything. We genuinely don't know what we would have done without you. [name removed], even though circumstances didn't allow us to close together, your generosity in helping the other team and lifting us out of a deeply frustrating situation did not go unnoticed. You showed up for us when you didn't have to. That means more than we can say. [name removed]- you are an angel. Thousands of questions answered. Thousands of blue tape marks addressed. You turned imperfection into perfection, followed up at every turn, and did it all with a positive, can-do spirit and a smile that made even the hard days easier. You and [name removed] make an extraordinary team, and it was a joy to work alongside both of you. These three raised the bar so high, they reset what we believe is possible in this industry. Before we found them, we felt overlooked and unwelcome in a new state. Because of [name removed] and [name removed] especially; and [name removed]'s quiet, impactful role; we felt nothing but patience, care, and genuine warmth every step of the way. This experience has been truly memorable, and we would work with each of them again without hesitation. They deserve a raise. They deserve recognition. They deserve a 10 ?? and that's exactly what they're getting. Thank you, [name removed]. Thank you, [name removed]. Thank you, [name removed]. ??

5.0
Verified Homeowner
Eagle Mountain, UT, on Jun 22, 2026

The whole process has been pretty smooth. I feel like some of the blue tape from the walk-through was just removed instead of fixed.

4.1
Verified Homeowner
Lehi, UT, on Jun 21, 2026

The agent [name removed] is super helpful and patient.

4.8
Verified Homeowner
Lehi, UT, on Jun 18, 2026

[name removed] and [name removed] were very helpful and available for all our our needs and questions!

5.0
Verified Homeowner
Eagle Mountain, UT, on Jun 13, 2026

Very hands on and was always willing to answer questions when I had it

5.0
Verified Homeowner