Homebuilder Ratings & Reviews

Century Communities

CCS Washington

328 Homeowner Reviews
Nov 2024 - May 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

CCS Washington Communities Map

 

Community Satisfaction Ratings

  • Alpine Estates

    4.3

    CCS Washington - 32 Homeowner Reviews

  • Bluffs at Whiskey Ridge

    4.7

    CCS Washington - 19 Homeowner Reviews

  • Canyon Ridge Estates

    4.7

    CCS Washington - 14 Homeowner Reviews

  • Centralia Woods SFD

    4.7

    CCS Washington - 21 Homeowner Reviews

  • Daisy Heights

    4.6

    CCS Washington - 23 Homeowner Reviews

  • Evergreen Grove

    4.0

    CCS Washington - 22 Homeowner Reviews

  • Heritage Heights

    4.5

    CCS Washington - 20 Homeowner Reviews

  • Lakeview Terrace

    4.7

    CCS Washington - 6 Homeowner Reviews

  • Liberty Bay Vista

    4.7

    CCS Washington - 29 Homeowner Reviews

  • McCormick Division 14

    4.7

    CCS Washington - 12 Homeowner Reviews

  • Pattison Place

    4.5

    CCS Washington - 25 Homeowner Reviews

  • Pines At Sunrise

    4.6

    CCS Washington - 6 Homeowner Reviews

  • Sinclair Ridge

    4.7

    CCS Washington - 58 Homeowner Reviews

  • Skyridge

    4.1

    CCS Washington - 4 Homeowner Reviews

  • The Classic Enclave

    4.6

    CCS Washington - 4 Homeowner Reviews

  • The Diamonds at Whiskey Ridge

    4.5

    CCS Washington - 8 Homeowner Reviews

  • Uplands 40s

    4.8

    CCS Washington - 15 Homeowner Reviews

  • Uplands 45s

    4.8

    CCS Washington - 5 Homeowner Reviews

  • Uplands Alley

    4.8

    CCS Washington - 5 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Washington
Purchase Experience Testimonials from Real Homebuyers

Sultan, WA, on May 12, 2026

the purchase procress was made very easy for me. it was great. the home was delayed however we were kept in the loop throughout. there were issues which as small which still need to be resolved

4.1
Verified Homeowner
Bremerton, WA, on May 12, 2026

they have a good teamwork, very good communication and fast response. Century agent "[name removed]" and the lander " [name removed]" they are grate.

5.0
Verified Homeowner
Chehalis, WA, on May 11, 2026

Smooth very Quick process ??

5.0
Verified Homeowner
Puyallup, WA, on May 09, 2026

Everything went well and we got help as we needed.

4.5
Verified Homeowner
Bremerton, WA, on May 08, 2026

Working with [name removed] was great from start to finish she made the process easy

5.0
Verified Homeowner
Chehalis, WA, on May 08, 2026

Century Communities own Inspire Home Loans as their lender, Inspire Home Loans was an absolute nightmare to work with! If I would have read their reviews prior to pursing this home, I’ve gone with another loan agency for sure… even up to the last day they were asking for information about non relevant questions and basically delivering threats of possible non approval of the loan. Just a horrible loan experience.

4.6
Verified Homeowner
Chehalis, WA, on May 08, 2026

[name removed] was very helpful throughout the whole process. The house quality though could have been better for the price it was selling for. For me kitchen is very important…I absolutely do not like the electric stove and fridge that were included in the house. I wish Century could have thrown in better ones.

4.3
Verified Homeowner
Wenatchee, WA, on May 08, 2026

[name removed] has been extremely helpful and attentive during the purchase and move-in process.

4.9
Verified Homeowner
Port Orchard, WA, on May 03, 2026

Process was smooth. [name removed] was very helpful in answering any questions keeping us informed.

4.9
Verified Homeowner
Renton, WA, on Apr 25, 2026

At times it was challenging to get in touch with people, throughout the loan application process.

4.5
Verified Homeowner
Bremerton, WA, on Apr 23, 2026

This was our first 'new build' buy. Overall, it was a great experience. Everything (from pre approval to closing) seemed very organized and easy, with good communication being a key contributer.

5.0
Verified Homeowner
Centralia, WA, on Apr 23, 2026

Everything was very smooth any questioned I had they answered quickly

5.0
Verified Homeowner
Port Orchard, WA, on Apr 17, 2026

Everyone was amazing… besides the underwriter. The underwriter had to be explained how credit works and explain why not paying interest on a credit card was actually a good thing. Felt like as if the underwriter was purposely looking for something negative in a positive to disqualify me. The realtor [name removed] and the loan officer [name removed] and his assistant [name removed] were amazing.

5.0
Verified Homeowner
Chehalis, WA, on Apr 17, 2026

Everyone along the way was friendly, courteous, professional, and helpful.

5.0
Verified Homeowner
Chehalis, WA, on Apr 16, 2026

[name removed] was great to work with. The pricing and incentives updating weekly made it challenging to get numbers over to the lender.

4.9
Verified Homeowner
Puyallup, WA, on Mar 27, 2026

[name removed] was our Century Communities point of contact and he was excellent. He sent us weekly progress reports of how our home purchase was going and what to expect next. He was readily available through text and phone calls and answered questions promptly. He was always patient and never pushy. [name removed] was our loan officer from Inspire Home Loans, he was also outstanding. [name removed] was also available through text and phone calls. Inspire Home Loans also had a feature called Talkuments that went into detail of the loan process. We found that extremely interesting and it helped us understand different loan terminology and anticipate our next steps. [name removed] and [name removed] made us feel like we were the only couple they were helping at the time. We felt like we were their number 1 priority. We had some hiccups during the loan process but they never made us feel like we were an inconvenience. They were understanding and empathetic. Century Communities gave us more than we expected and we appreciate the warranty program too. We met with [name removed], the warranty man, he was definitely important and necessary. He was kind enough to let my husband walk through even though he was very late for our scheduled meeting. We are happy to have a beautiful place to call home. Thank you for everything.

5.0
Verified Homeowner
Olympia, WA, on Mar 26, 2026

[name removed] is the best!!!!

5.0
Verified Homeowner
Bremerton, WA, on Mar 25, 2026

Was quick and efficient

5.0
Verified Homeowner
Port Orchard, WA, on Mar 25, 2026

Linea [name removed] is the VERY BEST. She is very honest, kind and caring from start to finish, always available & ready to assist when needed. I will recommend her, Century homes & lender [name removed] to anyone that I know who would be interested in purchasing a home in the future.I also want to give a BIG thank you to [name removed] for his patience.This transaction was a challenge and with the help of all I was able to move into my new home. THANK YOU and God Bless YOU All. [name removed] you get a 100 out of 10. Way beyond the call. Thank you for being there for me.

5.0
Verified Homeowner
Puyallup, WA, on Mar 24, 2026

I felt rushed during the pre inspection and the post inspection work didnt appear completed

4.4
Verified Homeowner