Homebuilder Ratings & Reviews

Century Complete

CMP Louisville

236 Homeowner Reviews
Jul 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CMP Louisville Communities Map

 

Community Satisfaction Ratings

  • Champions Run

    4.9

    CMP Louisville - 12 Homeowner Reviews

  • Coopers Cottages

    4.6

    CMP Louisville - 17 Homeowner Reviews

  • Falcon Heights

    4.6

    CMP Louisville - 15 Homeowner Reviews

  • Highland Meadows

    4.9

    CMP Louisville - 1 Homeowner Reviews

  • Jefferson Gardens

    4.7

    CMP Louisville - 8 Homeowner Reviews

  • Majestic Manor

    4.6

    CMP Louisville - 12 Homeowner Reviews

  • Pleasant Ridge

    4.8

    CMP Louisville - 25 Homeowner Reviews

  • Poplar Trace

    4.3

    CMP Louisville - 15 Homeowner Reviews

  • Shelton Woods

    4.8

    CMP Louisville - 19 Homeowner Reviews

  • Summit Creek

    4.6

    CMP Louisville - 45 Homeowner Reviews

  • Sunset Hills

    4.5

    CMP Louisville - 7 Homeowner Reviews

  • The Landings

    4.7

    CMP Louisville - 27 Homeowner Reviews

  • Villas of Springville Manor

    4.7

    CMP Louisville - 18 Homeowner Reviews

  • Woods of Heritage Hills

    4.7

    CMP Louisville - 15 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CMP Louisville
Purchase Experience Testimonials from Real Homebuyers

Lawrenceburg, KY, on Jan 12, 2026

The lack of communication.

3.9
Verified Homeowner
Lawrenceburg, KY, on Jan 12, 2026

Very smooth sailing from the day we wanted the house

5.0
Verified Homeowner
Lawrenceburg, KY, on Jan 11, 2026

We like the floor plan and the lot. We dislike the size of the garage, our inability to choose the interior paint and cabinets, and downstairs flooring has streaked spots.

4.4
Verified Homeowner
Lawrenceburg, KY, on Jan 10, 2026

I thought they were great!

5.0
Verified Homeowner
Corydon, IN, on Jan 10, 2026

The online communications were difficult with [name removed]. We had a realtor and she would constantly email us about setting up agreements for the closing, which I wasn’t uncomfortable with considering I’m not a realtor? They rushed us and wanted us to close before the end of the year and made us pay a rush fee on the appraisal, but we ended up waiting on them for forms and had to move the closing date on their accord. They definitely weren’t the easier to work with. As for the house, it is beautiful and everything we could have dreamed of. The best part of working with century was meeting [name removed] and having his assistant in the walk through. He was extremely knowledgeable and helpful. He was truly the only easy and friendly part of the whole process with century.

3.3
Verified Homeowner
Charlestown, IN, on Jan 09, 2026

[name removed]

5.0
Verified Homeowner
Elizabethtown, KY, on Jan 08, 2026

The only things that I disliked was the miscommunications that took place between [name removed] and our realtor about the price of the deposits of good faith money made and the lack of updates on our home being built as well as the confusion and lack of communication about our closing date.

4.4
Verified Homeowner
Lawrenceburg, KY, on Jan 07, 2026

I loved every aspect i felt confident throughout the entire process and if i had to pick something to dislike. It’s not something you all can control but our yard due to the weather is still dirt.

4.9
Verified Homeowner
New Albany, IN, on Jan 04, 2026

How personable and easy it was working with and getting in contact with my Century contact, [name removed], throughout the entire process I appreciated the home owners orientation

5.0
Verified Homeowner
New Albany, IN, on Jan 04, 2026

My first loan officer was not the nicest. The second thing is at closing, it was a lot of confusion with only a notary there to explain. My first closing experience was not the best.

4.7
Verified Homeowner
Charlestown, IN, on Jan 01, 2026

Everything was rushed and once you sign the papers you are not important anymore!

1.5
Verified Homeowner
Lawrenceburg, KY, on Dec 31, 2025

I liked how helpful everyone was during the process. They made it super easy and stress free.

5.0
Verified Homeowner
Lanesville, IN, on Dec 30, 2025

Great overall to work with

5.0
Verified Homeowner
Radcliff, KY, on Dec 18, 2025

They did all simple and fast

4.8
Verified Homeowner
Memphis, IN, on Dec 16, 2025

Very pleased with [name removed] and him helping us when we requested things get fixed. The closing date was a bit rushed but I was able to submit all documents and have everything ready by the re-adjusted closiing date.

5.0
Verified Homeowner
Lanesville, IN, on Dec 13, 2025

I didn’t like the financial side of my purchase I used outside lenders

4.6
Verified Homeowner
Vine Grove, KY, on Dec 10, 2025

We were kept "in the know" with our build process mostly by driving past the site. The tracker on our Century account did not stay up to date and the updated emails from our realtor seemed to come after we had already seen the progress ongoing from driving past.

4.9
Verified Homeowner
Corydon, IN, on Dec 08, 2025

Dryer was broke at time of move -in and almost a month later still no dryer replacement. Other than that it’s been great

4.8
Verified Homeowner
Radcliff, KY, on Dec 02, 2025

Everything was smooth and all of the representatives we worked with were friendly and fast to respond to questions.

5.0
Verified Homeowner
Lanesville, IN, on Dec 01, 2025

The service and attention I’ve received after closing and moving in has been nothing but amazing

4.8
Verified Homeowner