Homebuilder Ratings & Reviews

Century Complete Reviews

4,280 Homeowner Reviews Completed Aug 2024 - Feb 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Benson, AZ, on Feb 09, 2026

I liked how nice and easy it was super smooth and easy process.

5.0
Verified Homeowner
Dudley, GA, on Feb 09, 2026

I liked that everyone from the builder, sales, and lending team where all kind and knowledgeable making the process smooth and pleasant. I have nothing negative to say about our experience. As our purchase experience was very straight forward.

5.0
Verified Homeowner
Newton, NC, on Feb 09, 2026

The way that the te was helpful

5.0
Verified Homeowner
Bullhead City, AZ, on Feb 08, 2026

The whole process was quick and efficient. Communication was great

5.0
Verified Homeowner
Covington, GA, on Feb 08, 2026

We checked out the same houses in the Jackson, GA area and we were told they all have the same plans. So I bought 4 houses, initially I tried buying 5 houses. Very BAD experience with a Sales agent too. Very Bad experience all around, now the Warranty department is handling it but I lost 1 1/2 month rental Income.

1.7
Verified Homeowner
Crestview, FL, on Feb 08, 2026

The ease of process and everyone's professionalism and courtesy.

5.0
Verified Homeowner
Bullhead City, AZ, on Feb 08, 2026

During walk through, found a few flaws but was quickly fixed.

4.5
Verified Homeowner
Bullhead City, AZ, on Feb 08, 2026

Smooth

5.0
Verified Homeowner
Pahrump, NV, on Feb 08, 2026

Everything went smoothly

5.0
Verified Homeowner
Valparaiso, IN, on Feb 08, 2026

Simplicity

5.0
Verified Homeowner
Palm Coast, FL, on Feb 08, 2026

Everything from beginning to end with Century and their staff.

0.5
Verified Homeowner
Bonaire, GA, on Feb 07, 2026

The water pipes sticking out of the ground in the front lawn and no garbage disposal is proof of the poor craftsmanship.

3.3
Verified Homeowner
Webster, FL, on Feb 06, 2026

Everyone was kind and helpful

4.9
Verified Homeowner
Arizona City, AZ, on Feb 06, 2026

Kenny was very helpful and gave me the whole run down how everything works and my warranty process

5.0
Verified Homeowner
Benson, AZ, on Feb 05, 2026

I enjoyed the entire experience of online purchase to close. The mobile notary is a great idea and it was stress free (for me). Thank you.

5.0
Verified Homeowner
Ocala, FL, on Feb 05, 2026

Century Complete made my move-in very smooth and painless with the professional staff on board. From my loan officer Miranda Fromme to closing manager Jennifer Gonzalez to customer relations manager Sarah Anderson to construction manager Shane Gilbert. Exceptional customer service driven people.

5.0
Verified Homeowner
Coolidge, AZ, on Feb 05, 2026

doing everthing online was dificult while we were traveling

4.9
Verified Homeowner
Chipley, FL, on Feb 05, 2026

I liked the quality of the build and the professionalism of century complete personnel

5.0
Verified Homeowner
Lanesville, IN, on Feb 05, 2026

I loved how easy the process was! We toured the home and 3 weeks later closed!

4.8
Verified Homeowner
Coolidge, AZ, on Feb 05, 2026

As a first-time homeowner, I loved that anytime I had a question (no matter how small) there was an immediate response. Every person that I interacted with was friendly, professional, and gave me confidence that I was making the right choice.

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.