Homebuilder Ratings & Reviews

Century Complete Reviews

4,157 Homeowner Reviews Completed Dec 2024 - Jun 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Defuniak Springs, FL, on Jun 24, 2026

No stress and easy to control virtual

5.0
Verified Homeowner
Coolidge, AZ, on Jun 23, 2026

From my transaction with Century Complete, the best experience by far was working with the communities building supervisor, [name removed]. He was excellent in his attention to detail with every inspection, repair, and scheduling tasks associated with the home. He leaned forward and quickly got work completed without any prompting or micromanagement from my realtor or myself. He exemplifies everything a new homeowner needs in a building supervisor in order to feel fully satisfied and confident with their new purchase.

4.9
Verified Homeowner
Bullhead City, AZ, on Jun 23, 2026

Construction manager is very kind and patient with home buyers! If something is not fixed right with his crew, he will make sure it is corrected and make the new homeowners happy! [name removed] is on top of things and the best!

5.0
Verified Homeowner
Sahuarita, AZ, on Jun 22, 2026

That builder stands behind there product.

5.0
Verified Homeowner
Arizona City, AZ, on Jun 22, 2026

I'm very satisfied with the build and [name removed] explained everything about the house in detail and I felt very comfortable with the purchase.I would have liked screens on the windows and patio doors,but no big deal [name removed] recommended a reasonable company to assist me with that.

5.0
Verified Homeowner
Jacksonville, FL, on Jun 22, 2026

Easy process.

5.0
Verified Homeowner
Childersburg, AL, on Jun 21, 2026

The closing being rescheduled several times

4.5
Verified Homeowner
Palm Bay, FL, on Jun 21, 2026

Me gusto mucho lis espacios de la casa lo q no me gusto fue q no me pusieran un ablandador para el agua despues q se pago tanto dinero .la dureza del agua esta bien alta .

4.7
Verified Homeowner
Macon, GA, on Jun 21, 2026

I liked how convenient it was to tour, the support I needed was impeccable and the representative that walk me through the house was knowledgeable and gave helpful suggestions on air filters, blinds, painting etc.

5.0
Verified Homeowner
Youngstown, FL, on Jun 20, 2026

NA

5.0
Verified Homeowner
Chatsworth, GA, on Jun 20, 2026

What I loved the most Century 21 is that everyone works as a team to go above and beyond for their customers

5.0
Verified Homeowner
Jackson, GA, on Jun 20, 2026

I love everything l m so happy about my home owner l love it century complete is the greatest of all

5.0
Verified Homeowner
Supply, NC, on Jun 20, 2026

Everything was great

5.0
Verified Homeowner
Buckeye, AZ, on Jun 19, 2026

All it was perfect

5.0
Verified Homeowner
Ocala, FL, on Jun 19, 2026

The interaction was good but I felt that the Company could allow for my opinion in relation to the construction of the home

3.9
Verified Homeowner
Ocala, FL, on Jun 19, 2026

Excellent attention from the whole staff [name removed] [name removed], [name removed], [name removed], [name removed] but specially [name removed] who stay always with us trought the whole process. Thanks.

5.0
Verified Homeowner
Coolidge, AZ, on Jun 18, 2026

Due to the home’s proximity to the railroad, the current structural integrity and soundproofing measures are proving to be inadequate. The frequent train horns cause significant disruption, and the ongoing vibrations from passing trains have already resulted in physical damage to the interior of the home.

2.6
Verified Homeowner
Palm Bay, FL, on Jun 18, 2026

The easy home buying experience. The quick close

5.0
Verified Homeowner
Fort Pierce, FL, on Jun 18, 2026

Everything and everyone was great to work with - process was straightforward. [name removed] was the BEST sales rep - his communication was amazing and his response time incredible. [name removed] was also amazing at keeping us updated about construction process and teaching us about our home. The only person we had issues with was [name removed] - she was very unresponsive for weeks at a time and her emails were curt and did not resolve any issues. She refused to accommodate any of the requested days or times for closing. Then we had to find out about a delay in closing from the lender, not the closing office, during an exchange in documents, less than 24 hours before the original date, due to a very foreseeable delay on the builder’s end with county permitting. It is apparent she may be overworked as communication was not efficient, and it was much better and easier to communicate directly with Parkway Title, [name removed] (sales), [name removed] (construction) and even directly contact our notary sent by [name removed] to get information and get appointments scheduled.

4.7
Verified Homeowner
Ocala, FL, on Jun 18, 2026

Working with the lender, specifically [name removed], was amazing. She answered any questions I had and helped guide me through the home-buying process. I also liked the home orientation with [name removed] where he showed us around the home and explained how things worked and relevant maintenance of the home.

4.8
Verified Homeowner

Builder Profile

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Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.