Homebuilder Ratings & Reviews

Century Complete Reviews

4,178 Homeowner Reviews Completed Oct 2024 - Apr 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Lizella, GA, on Apr 05, 2026

The walk-thru wasn't informative enough and I am unsure whether or not things like nail pops or floor creaks in the first year will be fixed as typical with new builds. I was very disappointed to learn my washer outlet box was not connected to any studs when it should be fixed in place. The builder installed the washer and dryer but someone should have known that the box was not affixed to anything. I have asked that this be fixed. I was also disappointed that the driveway had cracks or chipped concrete. Yes concrete cracks but usually not a brand new pour. Although I have not yet moved in, I have been to the house to look around and noticed that the middle pin for the front door is missing so I've asked the builder to provide one. Finally, I was given what was supposed to be the plot for my property so I know where the property lines are. The plot showed homes on [name removed] [name removed] [name removed], just not mine. I have requested this several times, to no avail and I'd really like to have it. Also noticed that the circuit breaker box doesn't latch very well.

4.3
Verified Homeowner
Jackson, GA, on Apr 05, 2026

Wasn’t a fan that interested buyers could still go in to our home for a self tour while our contract was pending.

4.7
Verified Homeowner
Bonaire, GA, on Apr 05, 2026

My walk through with the construction manager [name removed] was great. He thoroughly explained everything I needed to know to maintain my new home

5.0
Verified Homeowner
Enterprise, AL, on Apr 04, 2026

There were many issues with the house upon move in that I don’t know how the inspector, the builder or my realtor missed. A lot of the doors don’t close, the fridge door is broken, there was a 2 X 4 wood steak though my piping for my toilet which is resulting in them coming and tearing the house up to fix. The builder was difficult to work with during the buying process. [name removed] has been nothing but amazing from the time I contacted him about the clogged toilet and overflow of my tub from the pipe backup. I would recommend [name removed] to anyone and everyone moving forward.

2.8
Verified Homeowner
Dunnellon, FL, on Apr 04, 2026

The ability to conduct most transactions remotely from NC.

5.0
Verified Homeowner
Jay, FL, on Apr 04, 2026

showed up for closing with my realtor and no one as at the office had to get access to the key box to open the door for notary so we could close and never met the Century realtor only talked to the phone a couple of times

3.3
Verified Homeowner
Florence, AZ, on Apr 03, 2026

There is nothing I disliked, I loved how easy the process was. The first contact was made by [name removed] who literally was the one that motivated me to immediately move forward towards a purchase due to the price, incentives and zero down USDA loan.

5.0
Verified Homeowner
Arizona City, AZ, on Apr 03, 2026

The amount of communication from all the parties involved was great I was surprised how friendly and helpful everyone was through every step of the process and with the question I had with this being my first home buying experience

5.0
Verified Homeowner
Albertville, AL, on Apr 03, 2026

The part we mostly liked was the attention into our questions.

4.9
Verified Homeowner
Milan, MI, on Apr 03, 2026

The process was very easy to follow and any questions I had were answered promptly. Everyone I spoke to genuinely cared.

5.0
Verified Homeowner
Lexington, NC, on Apr 03, 2026

Nothing

5.0
Verified Homeowner
Lexington, NC, on Apr 03, 2026

Can’t say there was anything to dislike. [name removed], the contractor, was so incredibly easy to talk to and work with at the end stages.

5.0
Verified Homeowner
Kingman, AZ, on Apr 02, 2026

I felt very rushed. I ended up in the hospital and I had a hard time reviewing everything within their deadlines. I still havent had time to read all the paper work. I had a lot of questions that were not answered.

2.7
Verified Homeowner
Chatsworth, GA, on Apr 02, 2026

Working with loan officer [name removed]. Never again.

4.6
Verified Homeowner
Arizona City, AZ, on Apr 02, 2026

I very much appreciated the communication between me and builder. He answered any questions, addressed my concerns and kept in contact with me assuring me that he was available for any of my needs which made buying a home easier for me especially it being my first home.

5.0
Verified Homeowner
Enterprise, AL, on Apr 02, 2026

I really enjoyed the responsiveness of the sales rep and the builder. They answered all our questions and were proactive in coming up with solutions. I had no negative experiences during any part of this process.

4.8
Verified Homeowner
Lanesville, IN, on Apr 02, 2026

I liked that there was no procrastinating in any area of this transaction!

5.0
Verified Homeowner
Arizona City, AZ, on Apr 02, 2026

The very quick quick and easy closing process from start to finish. Being able to do most of it online. Also my building manager [name removed] made me feel like I was in good hands. Because of him Id reccomend friends or family to century.

5.0
Verified Homeowner
Kingman, AZ, on Apr 02, 2026

Nothing that I have disliked outside of not owning a fence. My purchase experience was good and above expectations .

5.0
Verified Homeowner
Bullhead City, AZ, on Apr 02, 2026

I like that [name removed] was very fast and efficient when I had questions or concerns, he took care of it no matter what day or time

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.