Homebuilder Ratings & Reviews

Century Complete Reviews

4,115 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Sumterville, FL, on May 13, 2026

Nothing negative, all positive things! Super great people, super understanding! Very open to communication and explaining things multiple times if needed! They were all great and super helpful!

5.0
Verified Homeowner
Supply, NC, on May 13, 2026

I appreciated the follow up on everything and the little punch list of things we wanted to have done was already completed when we did the final walk through was impressive. We already had a follow-up call from [name removed] the Century Home Warranty person and he was very personable and ready to help in anyway he can. Again great experience.

5.0
Verified Homeowner
Albertville, AL, on May 13, 2026

Liked ever process

5.0
Verified Homeowner
Lanesville, IN, on May 12, 2026

It was confusing having each person I was working with be out of state. The lender, title company, and builder contact were all out of state and it felt a little unorganized

4.3
Verified Homeowner
Ocklawaha, FL, on May 12, 2026

Great personality [name removed]

5.0
Verified Homeowner
Spartanburg, SC, on May 12, 2026

We were originally told there might be more financial help on the down payment by the sales agent.

4.6
Verified Homeowner
Vine Grove, KY, on May 12, 2026

Just the flat paint on the walls and no screens.

5.0
Verified Homeowner
Albertville, AL, on May 11, 2026

Everything was great I liked everything

5.0
Verified Homeowner
Chatsworth, GA, on May 11, 2026

easy to understand the process the painter on site that fixed minor issues fixed all issues on inspection

5.0
Verified Homeowner
Spartanburg, SC, on May 10, 2026

Overall the process went smoothly and we are pleased with the house we purchased. Under the flag of candor, not malice, I offer these observations. In essence, being told that the builder's time was more valuable than mine when it came time to schedule the initial walkthrough. Although the walkthrough was changed to accommodate me because I was coming from out of state, it would have been nice to been asked if the time was suitable rather than say the time was assigned and could not be moved - "The orientation dates cannot be changed because the construction manager has a complex schedule. These dates have already been coordinated with other project commitments and changing it would cause scheduling conflicts." Per email from closing coordinator. Although my request was honored it would have been nice to have some initial input and not made to feel like I was 2nd place in the process. I had asked for information from the manufacturer or installer conforming that the cantilever countertop material, in the kitchen area, was suitable for the span it is intended to endure without additional bracing, but have not received it. Although most of the areas that were identified as needing attention were remedied we now have several paint and drywall mud spots on the carpet from the repairs. As I was out of state and our realtor was kind enough to do the final walk for us we will live with these areas. Overall, we are very happy with our choice and the people who attended to us. All have been very attentive to our needs and we have enjoyed working with the staff at Moss Creek

3.9
Verified Homeowner
Hastings, FL, on May 10, 2026

The ease of purchase and constant communication. I knew when everything was happening from start to finish. I LOVE the warrant portal. It’s so easy and they came out the very next day.

5.0
Verified Homeowner
Bullhead City, AZ, on May 10, 2026

Century complete made it easy for me with the process and everything

5.0
Verified Homeowner
Lawrenceburg, KY, on May 09, 2026

Having to ask painters to come back a couple times on punchlist things they missed, but [name removed] made it happen quick.

4.8
Verified Homeowner
Weeki Wachee, FL, on May 09, 2026

The contract up until move in was good. It was after we actually got the keys. I believe this build was rushed. I look at other houses that are newly built and not yet sold. I could tell a lot was left out from my home exterior. The first bump was the bathroom leak- which was fixed and carpet was removed. The gaps in the doors- which was fixed with this black sticky filler. A lot of cosmetic errors- eyes sores. Currently the floor has multiple areas of glue residue- the builder rep came by and tried to remove it with goof off but there’s still many areas. He did leave the can so we can get areas but this shouldn’t be the case. The shower head sprayed against the wall. Gaps between baseboards and flooring. Corner beems paint is just flaking off. Too many eyes sores to see in a new home.

3.2
Verified Homeowner
Coolidge, AZ, on May 09, 2026

That they help you a lot with the process and really fast to closing date

5.0
Verified Homeowner
Lake Hamilton, FL, on May 09, 2026

The quality of the house

2.7
Verified Homeowner
Vine Grove, KY, on May 08, 2026

NA

5.0
Verified Homeowner
Arizona City, AZ, on May 08, 2026

Construction Manager [name removed] was so helpful and amazing really went above and beyond to help me. Don’t think I could have completed purchase without him.I would give him 100 if I could.

5.0
Verified Homeowner
Greenville, NC, on May 08, 2026

the staff has been very communicative

5.0
Verified Homeowner
Bullhead City, AZ, on May 08, 2026

Liked purchasing on-line. We purchased home paid in full. LOL...I did not realize that the closing would be so fast.

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.