Homebuilder Ratings & Reviews

Century Complete Reviews

4,119 Homeowner Reviews Completed Dec 2024 - Jun 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Avon Park, FL, on Jun 17, 2026

The team at the location is awesome they answered every question and made the experience that much easier

5.0
Verified Homeowner
Buckeye, AZ, on Jun 17, 2026

I really liked the speed of the process and how helpful the builders were in fixing minor issues with esthetics.

5.0
Verified Homeowner
Buckeye, AZ, on Jun 17, 2026

Easy to fill out paperwork and communication

5.0
Verified Homeowner
Palm Bay, FL, on Jun 17, 2026

From start to finish i had a good experience with everything. I would like to have had more effort into fixing the red tape finding. Looks like a lot of it was painted over.

4.9
Verified Homeowner
Kingsford Heights, IN, on Jun 16, 2026

After signing Purchase Agreement it would've been nice to have the ability to go inside the home prior to drywall being hung. To get an idea of where plumbing, electrical was ran. The concrete slab in my living room was well outside of the threshold for being in compliance, it immediately got fixed and the team went the extra mile to ensure I was content with the work performed.

4.9
Verified Homeowner
Benson, AZ, on Jun 16, 2026

[name removed] is amazing loved his communication with anything that may arise with the property

5.0
Verified Homeowner
Bullhead City, AZ, on Jun 15, 2026

Staff and responsiveness to our needs

5.0
Verified Homeowner
Buckeye, AZ, on Jun 15, 2026

after inspection we were told twice that something had bin fixed & it wasn’t. found out about a week after that the issue was still there & causing our bill to be higher. thankfully they brought someone & they did end up getting it fixed shortly after.

3.8
Verified Homeowner
Macon, GA, on Jun 15, 2026

I didn’t like that Century Complete set my closing date without consulting with me. When I asked to reschedule it for my day off. They refused forcing me to have to miss work to drive 11/2 hours for a 5 minute process. I thought that was not courteous or considerate at all. I have closed on a house 3 times before this one and I have always been able to have input in my closing date. This was not my first closing!

2.8
Verified Homeowner
Haines City, FL, on Jun 14, 2026

What I liked most was the support we received from [name removed] and her lending team, who worked hard to help us obtain the assistance needed to purchase our home when we were not sure it would be possible. [name removed] was very friendly and helpful during the early stages of our home search. What I disliked most was the lack of communication and inaccurate information in certain situations. After closing, we emailed several questions regarding amenities, internet service, mailbox information, and other move-in details, but those emails were never answered. Although [name removed] later sent us a text message with some helpful information, we spent a considerable amount of time researching important information on our own during our first days in the home. We also received incorrect information regarding water and garbage services and were directed to the wrong city office (Lake Hamilton), resulting in an unnecessary trip and lost time. Those services are with Haines City. We also would have appreciated clearer communication regarding inspection policies, as we were not informed until later in the process that additional inspections would not be permitted after the initial walkthrough so we couldn’t do our private inspection. Overall, we are happy and grateful to have been able to purchase our home. The communication and information issues mentioned above are areas that could be improved to make the experience even better for future homeowners.

4.7
Verified Homeowner
Kingsford Heights, IN, on Jun 14, 2026

All went smooth! It was difficult to keep track of everyone involved but they all communicated great which was helpful!

4.9
Verified Homeowner
Cottonwood, AZ, on Jun 13, 2026

We have not moved in yet…..We had many phone calls with [name removed] the superintendent pre and post our formal walkthrough. We visited the location prior to completion and noticed a few items that needed addressed prior to the purchase walkthrough. We requested a larger side gate to the back yard. [name removed] made it happen. During the final walkthrough [name removed] was very thorough and spent over an hour explaining the most important safety items within the house. On our final walkthrough we noted items that were missed that needed attention prior to closing. He noted the concerns and informed us they were completed as promised. He displayed professionalism and knowledge of construction during the project. When we call him he answers his phone or after a voice mail is left for him to call [name removed] assured us that he would be there to answer questions or concerns after we move in.

5.0
Verified Homeowner
Chipley, FL, on Jun 13, 2026

Liked most- how helpful Mr. [name removed] was. Great dude.

5.0
Verified Homeowner
Chipley, FL, on Jun 13, 2026

How fast and easy it was!

5.0
Verified Homeowner
Kingman, AZ, on Jun 13, 2026

No issues with purchase experience

5.0
Verified Homeowner
Jacksonville, FL, on Jun 13, 2026

I like the constant communication and flexibility through the contract phase. Team worked with me to solve issues after.

3.9
Verified Homeowner
Buckeye, AZ, on Jun 12, 2026

i liked that everything waswell explain to me by the builders and loan officers about my loan

5.0
Verified Homeowner
Fort Mohave, AZ, on Jun 12, 2026

Done on time

4.7
Verified Homeowner
Cottonwood, AZ, on Jun 12, 2026

Nothing to do with the individuals who helped us but a suggestion would be more lighting in the bathroom areas( tracklights) etc and better shower heads/ sink heads etc.

5.0
Verified Homeowner
Greenville, NC, on Jun 12, 2026

Everything went Great

5.0
Verified Homeowner

Builder Profile

Century Complete logo
info@centurycommunities.com

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.