Homebuilder Ratings & Reviews

Century Complete Reviews

4,464 Homeowner Reviews Completed Jul 2023 - Jan 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Kingman, AZ, on Jan 13, 2025

Liked how the entire team from project management, sales, lending and escrow worked together.

5.0
Verified Homeowner
Snow Camp, NC, on Jan 13, 2025

I received pre-approval from multiple companies. However, I really enjoyed the loan process with inspire specifically how laid out the steps are and the communication with [name removed]. I believe [name removed] did a good job with the house but communication about delays resulted in significant stress. [name removed] and his manager tried to reduce stress by giving me updates but it was already a stressful situation. Additionally I liked how I was able to get everything from insurance to surveys with Century. Lastly, I thought the home orientation and final walkthrough went very well.

3.7
Verified Homeowner
Arizona City, AZ, on Jan 13, 2025

[name removed] is the best.

5.0
Verified Homeowner
Bullhead City, AZ, on Jan 13, 2025

waiting to be contacted a day or two for the person to handle closing, there wa sno phone to call and i got contacted by email. it was not too slow but in my case we were trying to close in less than a week and waiting two days to get contacted was a slowdown.

5.0
Verified Homeowner
Chipley, FL, on Jan 13, 2025

What I liked most about the purchase experience was the online convenience

4.3
Verified Homeowner
Meridianville, AL, on Jan 13, 2025

I liked that I could view home on my own using key app technology.

5.0
Verified Homeowner
Bullhead City, AZ, on Jan 12, 2025

Easy process ,everyone is awesome to work with and processional .

5.0
Verified Homeowner
Mohave Valley, AZ, on Jan 12, 2025

[name removed] is your shining star here.

4.0
Verified Homeowner
Charlestown, IN, on Jan 12, 2025

I liked that the process was quick and smooth. There was constant communication and quick fixes to anything that came up.

5.0
Verified Homeowner
Ocala, FL, on Jan 12, 2025

[Translated from ES] The communication that there was from all parties, both the seller and the lender

5.0
Verified Homeowner
Fort Mohave, AZ, on Jan 12, 2025

Very accommodating and helped me with all my needs.

4.9
Verified Homeowner
Ocklawaha, FL, on Jan 11, 2025

I dislike the flaws of things that went wrong my first week in the home but other than that im satisfied with the purchase of my home

5.0
Verified Homeowner
Ocklawaha, FL, on Jan 11, 2025

Everybody was excellent every step of the transaction from [name removed] , Mr [name removed] , Ms [name removed] and all the ladies at the Parkway Title worked with me throughout the whole purchasing process.

5.0
Verified Homeowner
Wickenburg, AZ, on Jan 11, 2025

Efficiency and speed of closing

5.0
Verified Homeowner
Inman, SC, on Jan 11, 2025

they honored their promotion after there was an issue that came up

5.0
Verified Homeowner
Fort Mohave, AZ, on Jan 11, 2025

It was very fast

3.5
Verified Homeowner
LaBelle, FL, on Jan 11, 2025

[Translated from ES] The good attention of the Realtor

4.9
Verified Homeowner
Inman, SC, on Jan 11, 2025

Once we went under contract it was another 3 weeks before a sold sign went in the yard and the home was still available for self tours. Was t super fond of the idea of anyone being able to go in or out of our future home

4.4
Verified Homeowner
Citrus Springs, FL, on Jan 11, 2025

We would have loved to have the Sales agent at our signing. That would have put the icing on the cake

4.9
Verified Homeowner
Newton, NC, on Jan 11, 2025

No issues.

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.