Homebuilder Ratings & Reviews

Century Complete Reviews

4,258 Homeowner Reviews Completed Aug 2024 - Feb 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Webster, FL, on Feb 06, 2026

Everyone was kind and helpful

4.9
Verified Homeowner
Arizona City, AZ, on Feb 06, 2026

[name removed] was very helpful and gave me the whole run down how everything works and my warranty process

5.0
Verified Homeowner
Benson, AZ, on Feb 05, 2026

I enjoyed the entire experience of online purchase to close. The mobile notary is a great idea and it was stress free (for me). Thank you.

5.0
Verified Homeowner
Ocala, FL, on Feb 05, 2026

Century Complete made my move-in very smooth and painless with the professional staff on board. From my loan officer [name removed] to closing manager [name removed] to customer relations manager [name removed] to construction manager [name removed]. Exceptional customer service driven people.

5.0
Verified Homeowner
Coolidge, AZ, on Feb 05, 2026

doing everthing online was dificult while we were traveling

4.9
Verified Homeowner
Chipley, FL, on Feb 05, 2026

I liked the quality of the build and the professionalism of century complete personnel

5.0
Verified Homeowner
Lanesville, IN, on Feb 05, 2026

I loved how easy the process was! We toured the home and 3 weeks later closed!

4.8
Verified Homeowner
Coolidge, AZ, on Feb 05, 2026

As a first-time homeowner, I loved that anytime I had a question (no matter how small) there was an immediate response. Every person that I interacted with was friendly, professional, and gave me confidence that I was making the right choice.

5.0
Verified Homeowner
Kissimmee, FL, on Feb 04, 2026

Liked the service and commitment of the sales process I did not like the closing experience as well as the some of the experience with the construction support

4.2
Verified Homeowner
Bonaire, GA, on Feb 04, 2026

I loved everything about my experience, the app was easy to use. I love all the uploading all my documents. My loan officer [name removed] was amazing, he communicated well and very professional. He made the process of buying my house a smooth process.

5.0
Verified Homeowner
Ocala, FL, on Feb 04, 2026

Communication was lacking. Very slow in response to requests for information in regards to the homes layout/floorplan. Didnt recieve any updates on the progress of the home throughout purchse experience.

3.2
Verified Homeowner
Enterprise, AL, on Feb 03, 2026

I liked how easy and quick it was

4.3
Verified Homeowner
Ocklawaha, FL, on Feb 02, 2026

Everything was pretty smooth and easy. I liked being able to sign and review papers online. Overall we had a great experience.

5.0
Verified Homeowner
Sebring, FL, on Feb 02, 2026

Customer Service and Professional

5.0
Verified Homeowner
Lexington, NC, on Feb 01, 2026

Love most was the communication received from [name removed] throughout the whole process.

5.0
Verified Homeowner
Dudley, GA, on Feb 01, 2026

The walk-through with your representative was easy and very informative

4.8
Verified Homeowner
Lizella, GA, on Jan 31, 2026

I have had issues with plumbing since I have moved into my home.

3.8
Verified Homeowner
Benson, AZ, on Jan 30, 2026

[name removed] really taking the time to explain everything to us.

5.0
Verified Homeowner
Vine Grove, KY, on Jan 30, 2026

I loved the home we choose. When moving it- the home was filthy and still trying to get everything up to my standards.

4.6
Verified Homeowner
Covington, GA, on Jan 30, 2026

Application process was very easy. Except when it came time closing. No communication from underwriting for ok to close final documents until the day of closing which is absolutely ridiculous. The only issue i really have in my hone is the basic model appliances. For the price of the home should have been better. For instance a basic level dishwasher than is not energy or water friendly. It washes for 3 hrs. And does not have an express wash. I would never use this appliance. And I will have to buy a new one. The shelving in the pantry absolutely crap. Cant hold any weight. Useless for people who actually put food and canned items in pantry. Those are my biggest issues.

3.7
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.