Homebuilder Ratings & Reviews

Century Complete Reviews

4,196 Homeowner Reviews Completed Apr 2023 - Oct 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Bullhead City, AZ, on Oct 05, 2024

everyone was very professional and knowledgeable [name removed] from contract to [name removed] and [name removed] from inspire home loan and [name removed] from insurance and finally [name removed] from building which was the only one from Centry that we actually had face to face contact with.

5.0
Verified Homeowner
Walnut Cove, NC, on Oct 05, 2024

[name removed] was a key piece of how well my experience was and how well communication flowed. He also was very responsive and professional throughout the process.

4.6
Verified Homeowner
Barnesville, GA, on Oct 05, 2024

I like how available the team was.

5.0
Verified Homeowner
Charlestown, IN, on Oct 05, 2024

Everything was just fine

5.0
Verified Homeowner
Chesnee, SC, on Oct 05, 2024

Paperwork

4.9
Verified Homeowner
Jay, FL, on Oct 05, 2024

I did not care for the scan in option to tour. Used to on site agents for new construction.

4.5
Verified Homeowner
Charlestown, IN, on Oct 05, 2024

I think my realtor and broker didn’t love the title company we had to work with, but aside from that, everything was great! [name removed] answered all of my questions, and [name removed] has been super helpful and was very informative during our final walk through.

5.0
Verified Homeowner
Casa Grande, AZ, on Oct 05, 2024

Ease of dealing with rep and getting timely answers

5.0
Verified Homeowner
Warner Robins, GA, on Oct 05, 2024

Nothing.

4.9
Verified Homeowner
Swartz Creek, MI, on Oct 05, 2024

It was a great process. We had never purchased a brand new home before.

5.0
Verified Homeowner
Warner Robins, GA, on Oct 05, 2024

I like how flexible century is and how quick the team responds regarding any circumstance that may present itself.

4.0
Verified Homeowner
Kingman, AZ, on Oct 05, 2024

Everything happened in a timely manner. It was a good experience.

5.0
Verified Homeowner
Casa Grande, AZ, on Oct 05, 2024

I loved how [name removed] helped with the move in and questions I have about the home

5.0
Verified Homeowner
Ft Pierce, FL, on Oct 05, 2024

I was not particularly pleased with the lack of communication. Effective communication is essential in any business, and there were several instances where we had to follow up multiple times for updates.

4.1
Verified Homeowner
Jay, FL, on Oct 05, 2024

I appreciated being informed of things immediately.

5.0
Verified Homeowner
Fort Valley, GA, on Oct 05, 2024

I liked I was able to start the process and hold the lot for an initial 95.00 fee.

5.0
Verified Homeowner
Chesterton, IN, on Oct 05, 2024

The construction manager, [name removed], who walked us through our home has been top-notch and professional in helping us understand the in's-and-out’s of our home, and making sure everything was of quality

4.8
Verified Homeowner
Florence, SC, on Oct 05, 2024

[name removed] timeliness to my calls and emails, questions answered, ease of viewing the home, and staying on track of each process with the home.

5.0
Verified Homeowner
Grand Blanc, MI, on Oct 05, 2024

I see a lot of errors in the build of the home cosmetic and when we had xfinity come for internet install the cord they needed she had an issue trying to connect it. Not happy about the loan situation.

4.8
Verified Homeowner
Charlestown, IN, on Oct 05, 2024

A little more phone communication would be nice.

4.9
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.