Homebuilder Ratings & Reviews

Century Complete Reviews

4,220 Homeowner Reviews Completed Sep 2024 - Mar 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Wickenburg, AZ, on Mar 09, 2026

It was fairly smooth, I got good service from your sales representative. I think it was [name removed].

5.0
Verified Homeowner
Lexington, NC, on Mar 09, 2026

I liked the thoroughness and ease of all the steps after submitting a contract/purchase contract. Everyone was quick to respond and cordial. Scheduling events was easy to follow. The lending/underwriting process seemed different than other lenders I’ve dealt with. It wasn’t a like organized/easy/predictable. Move in was easy

4.8
Verified Homeowner
Lexington, NC, on Mar 09, 2026

My front door keeps jamming. The have been out three times to re drill and fix. There is less and less wood left. My roof repairs have not been addressed. Kitchen faucet fell off already. Piece of floor is loose

3.2
Verified Homeowner
Ocala, FL, on Mar 08, 2026

I like that the closing process happened when it was supposed to. I dislike the home not having kitchen knobs, blinds etc.

4.7
Verified Homeowner
Bullhead City, AZ, on Mar 08, 2026

[name removed] who was friendly and easy to work with

5.0
Verified Homeowner
Lawrenceburg, KY, on Mar 07, 2026

Likes the speed and efficiency, very thorough explanations when/where needed

4.4
Verified Homeowner
Covington, GA, on Mar 07, 2026

We met a builder manager named [name removed] who answered all of our questions concerning the site, the home, warranties, etc. that we had. Wonderful response was just normal from him. He built total confidence in myself and husband in Century Complete as a builder of homes and community.

5.0
Verified Homeowner
Milan, MI, on Mar 07, 2026

Everything went smoothly from start to finish

5.0
Verified Homeowner
Inverness, FL, on Mar 07, 2026

Everything when great

5.0
Verified Homeowner
Lexington, NC, on Mar 07, 2026

Everything was smooth and also very clear. It was my first time buying a home so I didn’t expect it to be so smooth.

5.0
Verified Homeowner
Sahuarita, AZ, on Mar 07, 2026

I liked most how willing, helpful, communicative, and professional [name removed] and [name removed] were throughout this process.

5.0
Verified Homeowner
Chatsworth, GA, on Mar 07, 2026

The whole process from start to finish was completely pain free. Though we paid cash, the ability to have special financing could’ve been a big plus. Simplest closing we’ve ever attended!

5.0
Verified Homeowner
Ft Mohave, AZ, on Mar 06, 2026

There was little communication after deposit was paid and loan process was started.

4.6
Verified Homeowner
Jacksonville, FL, on Mar 06, 2026

I liked that the process and the time was quick and everything was smooth and any questions I had they answered quick.

5.0
Verified Homeowner
Youngstown, FL, on Mar 06, 2026

Only the fact that I could not customize the home!!

5.0
Verified Homeowner
Kingman, AZ, on Mar 06, 2026

Simple, quick process. Met all expectations and then some.

5.0
Verified Homeowner
Bullhead City, AZ, on Mar 06, 2026

Downloading documents.

5.0
Verified Homeowner
Chipley, FL, on Mar 06, 2026

Smooth and Easy

5.0
Verified Homeowner
Kingman, AZ, on Mar 06, 2026

Everything has went smoothly. It's been a blessing

5.0
Verified Homeowner
Arizona City, AZ, on Mar 06, 2026

Everything was great no issues great team they have

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.