Homebuilder Ratings & Reviews

Century Complete Reviews

4,189 Homeowner Reviews Completed Dec 2021 - Jun 2023

Overall Satisfaction

4.3
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Palm Bay, FL, on Jun 03, 2023

A door knob was on backwards. Also, the water smells bad and looks dirty.

4.5
Verified Homeowner
Chesterton, IN, on Jun 03, 2023

I still don’t have a mail box

4.5
Verified Homeowner
High Springs, FL, on Jun 03, 2023

Liked very much ease of communication and responsive staff.

5.0
Verified Homeowner
Birmingham, AL, on Jun 03, 2023

Everyone one on the team that I encountered was very helpful from start to finish. I appreciate the fact that they care about their customers. Great team ????

5.0
Verified Homeowner
Fort Mohave, AZ, on Jun 03, 2023

The building managers were excellent, both [name removed] and [name removed] were friendly, very professional, and answered all our questions, easy to deal with. Your loan officer [name removed] was rude, slow and inefficient. [name removed] however took care of my loan in one week. [name removed] started out great, but at the end my questions by phone and text were ignored, so I went through my realtor who was spectacular.

3.9
Verified Homeowner
Fort Mohave, AZ, on Jun 03, 2023

Very easy.

5.0
Verified Homeowner
Arizona City, AZ, on Jun 02, 2023

The lender originally recommended to me was horrific and I would you seriously look into this. [name removed] Financial, The Builder, and the Sales team were phenomenal!

5.0
Verified Homeowner
Kingston, GA, on Jun 02, 2023

The experience with the lender wasn’t the best. But the experience with the sales agent and builder was amazing.

4.9
Verified Homeowner
Fort Pierce, FL, on Jun 02, 2023

Dislike, to connect with centuries employees and loan officer as I could have a lower mortgage interest rate than the date the loan officer locked my interest rate! Other than that; I liked the process of the new construction builders notified me Quarterly or less kind of work was completed online and the transition was smoothly I was happy. I did not had to show up, but I did. Thank you Century Communities I will recommend further buyers to your company as I have already to view your website! Question: can I earn some kind of income for referring clients?

3.6
Verified Homeowner
Benson, AZ, on Jun 02, 2023

How easy the process was

5.0
Verified Homeowner
Pontiac, MI, on Jun 02, 2023

Too long to write call me if you would like to know.

3.5
Verified Homeowner
Kingston, GA, on Jun 02, 2023

Nothing

4.8
Verified Homeowner
Macclenny, FL, on Jun 02, 2023

The loan process

4.7
Verified Homeowner
Benson, AZ, on Jun 02, 2023

[name removed] was great answering questions and being at the home when we wanted to cone see progress. [name removed] continued to help even after we moved in.

5.0
Verified Homeowner
Buckeye, AZ, on Jun 02, 2023

Easy process and good constant communication throughout the build.

5.0
Verified Homeowner
Lexington, NC, on Jun 02, 2023

Everyone was very nice and quick to respond. Process was smooth with no problems.

4.9
Verified Homeowner
Wittmann, AZ, on Jun 02, 2023

I like that every person that I talk through my process of buying the house was so nice. The customer service was great

5.0
Verified Homeowner
Taylor, MI, on Jun 02, 2023

The purchase experience was cool and the home overall is ok. But as I settle into the home, I have noticed the sloppy work done, and cheap choices made to cut cost. The central air flow barely reaches the upstairs. The siding job was done poorly, as it is super wavy and does not look pleasing to the eye. It didn't look like that when we first signed for the home.

4.2
Verified Homeowner
Birmingham, AL, on Jun 02, 2023

My realtor seemed a left out of the process and the housing updates. Upon moving in the air wasn't connected properly and it took a while to get it serviced. I'm not very happy with the sod laid in my yard compared to the other grass in the neighborhood. Mine is splotchy with a lot of holes in it. I thought it just needed time to catch up but its not getting better

4.6
Verified Homeowner
Buckeye, AZ, on Jun 02, 2023

Everything went well & was completely effortless. Site Superintendent [name removed] was great.

5.0
Verified Homeowner

Builder Profile

Century Complete logo

Part of Century Communities—a top-10 US public homebuilder—Century Complete allows you to purchase a quality new home through an innovative online experience. Plus, streamlined finishes and floor plans mean you get your dream home quicker and at a more affordable price point!

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.