Homebuilder Ratings & Reviews

Century Complete Reviews

3,808 Homeowner Reviews Completed May 2025 - Nov 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Coolidge, AZ, on Nov 05, 2026

They answered all my questions and completed all work in a timely manner.

5.0
Verified Homeowner
Coolidge, AZ, on Nov 05, 2026

It was a smooth process.

5.0
Verified Homeowner
Maricopa, AZ, on Nov 05, 2026

Amazing!????? A special thank you to [name removed] for his outstanding service! He is 100% attentive, professional, kind, and always willing to go above and beyond to help us. He makes sure everything is taken care of and is always there whenever we need assistance. His dedication, positive attitude, and attention to detail truly make a difference. We really appreciate everything he does for us. [name removed] consistently provides exceptional customer service, and we couldn’t be happier with his support. Highly recommend!

5.0
Verified Homeowner
Chatsworth, GA, on Nov 05, 2026

It was very easy

5.0
Verified Homeowner
Alachua, FL, on Nov 05, 2026

Dislike: sales representative was mis-informed regarding financing options and mis-quoted me rates and down payment estimates. Based on this information, I quickly moved forward beginning the process of the purchase of my home. However, once I started working with Inspire, I was informed the rates and quotes were incorrect and was quoted a higher rate than what was offered in the Sales office. Like: Century home manager contacted me to resolve the situation. While he couldn't offer me the rate that was initially promised, he did work with me to provide me the best available deal he could. [name removed] from Inspire was amazing and had great communication and customer service. He was a big reason I decided to continue to move forward with my purchase despite my initial impression of Century home sales. [name removed], the construction manager, was great and very detail oriented. He obviously takes pride in his work and his comittment to his customers.

4.6
Verified Homeowner
Hartwell, GA, on Nov 05, 2026

Lack of communication at first

4.1
Verified Homeowner
Poinciana, FL, on Nov 04, 2026

It was a pleasant and excited experience

5.0
Verified Homeowner
Haines City, FL, on Nov 03, 2026

[Translated from ES] [name removed] was available to support me and answer all my questions and doubts throughout the entire process.

4.1
Verified Homeowner
Casa Grande, AZ, on Nov 02, 2026

[Translated from EN] Good communication, attentive to everyone and the details

5.0
Verified Homeowner
Pahrump, NV, on Nov 02, 2026

All the personal are very committed to help they’re very nice and pleasant to work with

5.0
Verified Homeowner
Casa Grande, AZ, on Nov 02, 2026

We were able to reach out to Century to address any questions or issues we had and received promo responses.

5.0
Verified Homeowner
Hogansville, GA, on Nov 02, 2026

Biggest thing was we noticed issues during our first self tour and they were addressed before closing. Zero delays

5.0
Verified Homeowner
Richmond, KY, on Nov 01, 2026

I liked reps like [name removed]. She was always available for my wife and I and I don’t believe we’d have bought this home if not for her.

4.2
Verified Homeowner
Kingsford Heights, IN, on Nov 01, 2026

Finalizing paperwork and getting the deal completed. It was more on fault of N.A.F

4.9
Verified Homeowner
Buckeye, AZ, on Nov 01, 2026

Love everything about my new home

5.0
Verified Homeowner
Palm Bay, FL, on Nov 01, 2026

I love working with [name removed]

4.9
Verified Homeowner
Jacksonville, FL, on Nov 01, 2026

We had a pretty good experience purchasing our new home. We toured the home, liked what we saw, and decided it was the right fit for our family. The home was already built, so we didn’t go through the construction process, but overall, we are happy with our purchase. We appreciate the opportunity to own a beautiful new home and look forward to making many memories here.

4.8
Verified Homeowner
Greensboro, NC, on Nov 01, 2026

Everything is perfect, tlfrom the sales to the insights manger. Everything was smooth and the people at Century are the friendliest sales people I have ever met. They go above and beyond to make your experience smooth. They have an open door policy for helping their clients after the closing.

5.0
Verified Homeowner
Rimrock, AZ, on Nov 01, 2026

Was an easy and smooth process. Simple with lender and builder.

4.6
Verified Homeowner
Kingman, AZ, on Oct 31, 2026

I liked all the additional perks I was given with the home. New fridge, new washer dryer, closing costs covered. Everyone was efficient in answering my questions

4.9
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.