Homebuilder Ratings & Reviews

Century Complete Reviews

4,048 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Grifton, NC, on May 01, 2026

The change in who I communicated with but other than that it was great

4.9
Verified Homeowner
Darlington, SC, on May 01, 2026

I loved everything, I didn’t think it would be completed so fast.

5.0
Verified Homeowner
Supply, NC, on May 01, 2026

EVERYONE WAS EASY TO REACH. YOUR TEAM IS EXCELLENT!

5.0
Verified Homeowner
Homosassa, FL, on May 01, 2026

Disliked - the sales team - they were not knowledgable, helpful, problem solvers, easy to effectively communicate with, did not follow through on appointments, did not relay important information, did not conduct business in a way that promotes positivity or an image that your company cares about its clients. Liked - construction team, good communication, very helpful, knew how to solve problems, showed up and cared about your clients.

3.0
Verified Homeowner
Supply, NC, on May 01, 2026

La casa....

1.8
Verified Homeowner
Vine Grove, KY, on May 01, 2026

Overall, I was satisfied with the purchase process from contract through move-in, especially given the challenges of coordinating everything during a PCS move. The process was efficient and ultimately allowed me to close on a new home within a tight timeline. However, I was disappointed in how builder-centric the contracts were. Many of the terms were structured in a way that strongly favored the builder, which at times made the process feel less balanced and less transparent than expected. As a buyer, I had to exercise a high level of diligence, ask detailed questions, and seek clarification to fully understand my position and protections. That said, the builder’s agent played an important role in helping navigate these concerns. He worked with me to address questions, clarify expectations, and find reasonable solutions where possible, which made a meaningful difference in the overall experience.

4.9
Verified Homeowner
North Port, FL, on May 01, 2026

Water heater was not corrected for well water, that should just be standard from magnesium ano rod to an aluminum rod. The house should have gutters all the way around the home because it's the right thing to do not because it's not required.

4.3
Verified Homeowner
Kingman, AZ, on Apr 30, 2026

[name removed] was the best!! [name removed] was great!

5.0
Verified Homeowner
Spartanburg, SC, on Apr 29, 2026

lack of constant communication

4.4
Verified Homeowner
Cape Coral, FL, on Apr 26, 2026

Everyone was very communicative, responsive and cordial. The property manager [name removed] was great with explaining everything about our new home, especially as first time homebuyers it was very helpful and well needed. From start to finish it was a well executed process and exceeded our expectations.

5.0
Verified Homeowner
Dublin, GA, on Apr 26, 2026

The closing day was rather cold. I see other new homeowners taking photos with Century Complete staff. I didn’t get any of that. I guess cash buyers don’t get celebrated at closing.

4.8
Verified Homeowner
Cottonwood, AZ, on Apr 25, 2026

Overall, I had a very positive experience. I liked the convenience of completing much of the process online. [name removed] provided a great introduction, [name removed] helped keep everything moving efficiently, and [name removed] was especially excellent—very responsive, attentive, and supportive throughout the entire process. One area for improvement would be clearer communication during certain steps, but overall it was a smooth experience.

5.0
Verified Homeowner
Milan, MI, on Apr 25, 2026

Friendly and efficient builder who took time to answer all questions in detail. Quality is excellent.

5.0
Verified Homeowner
Valparaiso, IN, on Apr 25, 2026

I wish century would have considered making our home contingent on sale of our previous home. We were told century worked with families who owned a home at time of agreement but it didn’t seem like there were any options once you decided to make the commitment.

4.6
Verified Homeowner
Arizona City, AZ, on Apr 24, 2026

Process moves very fast and communication was through.

5.0
Verified Homeowner
Belleview, FL, on Apr 24, 2026

[name removed]. Someone needs to talk to this young man and find out why he made up stories about the flooring. Apparently, he is seen as a very valuable player in the Century Complete home buying process. NOT this time. He seriously had us at the point of walking away and leaving our deposit behind. We were not going to close due to our frustration with him. Had I not reached out to [name removed], who put himself on a mission to resolve our issues and bring in [name removed]. [name removed] lied to me multiple times. I will recommend Century Complete, but I will advise friends not to trust or use [name removed]. Again, very very disappointed.

4.0
Verified Homeowner
Dunnellon, FL, on Apr 24, 2026

Everything is integrated from builder to mortgage. It was a smooth process.

5.0
Verified Homeowner
Bullhead City, AZ, on Apr 24, 2026

Great communication

5.0
Verified Homeowner
Coolidge, AZ, on Apr 23, 2026

I truly liked every aspect. [name removed] from the sales office was very personable and took the scary out of the equation.

5.0
Verified Homeowner
Bullhead City, AZ, on Apr 23, 2026

The staff worked very hard to close when I wanted. Thank you!

5.0
Verified Homeowner

Builder Profile

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Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.