Homebuilder Ratings & Reviews

Century Complete Reviews

3,822 Homeowner Reviews Completed Apr 2025 - Oct 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Arizona City, AZ, on Oct 08, 2026

[name removed] was great and [name removed] is your company’s biggest asset he truly deserves a raise…

4.7
Verified Homeowner
Chesnee, SC, on Oct 08, 2026

The people who were involved. All questions and issues were addressed quickly. The contractor was extremely professional and very knowledgeable. All things considered, the stars just lined up perfectly for the home I purchased.

5.0
Verified Homeowner
Florence, AZ, on Oct 08, 2026

Like the process and convenience

5.0
Verified Homeowner
Palatka, FL, on Oct 08, 2026

I appreciated everyone I worked with from financing through getting final issues resolved through purchase. [name removed], the construciton manager, was fantastic in guiding us through the house orientation and putting us in touch with local resources. She was incredibly porfessional in getting items finalized prior to and after closing. I was seriously impressed and thankful. [name removed] was very responsive and nice to deal with during the financing phase. Our notary was great at the closing. It was a great purchasing experience.

5.0
Verified Homeowner
Casa Grande, AZ, on Oct 08, 2026

The chaos that unfolded near closing. Time is not in great supply with me but I’m glad everything worked out.

4.7
Verified Homeowner
Florence, AZ, on Oct 08, 2026

Everyone was knowledgeable and super helpful

5.0
Verified Homeowner
Darlington, SC, on Oct 08, 2026

Nothing I disliked.

5.0
Verified Homeowner
Radcliff, KY, on Oct 08, 2026

I liked the excellent customer service I received .

5.0
Verified Homeowner
Ocala, FL, on Oct 08, 2026

The traveling notary that was used was very rude and insulting. That was the worse part. She kept taking the forms away so we couldn’t read them, she got mad at us when we refused to sign without reading. It was a mess.

4.4
Verified Homeowner
Jackson, GA, on Oct 08, 2026

Great communication in the entire process

5.0
Verified Homeowner
Arizona City, AZ, on Oct 08, 2026

I liked that the line of communication was open the whole time

5.0
Verified Homeowner
Florence, AZ, on Oct 08, 2026

I like having a quick closing

4.9
Verified Homeowner
Macon, GA, on Oct 08, 2026

I like how they made sure that I understood everything, down to the dollar amount. I do not like how many forms and documents were processed. The forms seemed to overload me at times. Maybe condensing the documents would help customers anxiety.

5.0
Verified Homeowner
Ocala, FL, on Oct 08, 2026

I’m still awaiting on my move-in. I’m relocating from another state so it should happen very soon.

4.8
Verified Homeowner
Bullhead City, AZ, on Oct 07, 2026

The home purchase experience was absolutely fantastic. Especially working with two of your great employees [name removed] and [name removed].

5.0
Verified Homeowner
Bullhead City, AZ, on Oct 07, 2026

I was able to reach people and get a quick response.

5.0
Verified Homeowner
Bullhead City, AZ, on Oct 07, 2026

How quick and easy it was to purchase my new home!

5.0
Verified Homeowner
Sumterville, FL, on Oct 07, 2026

I liked the home, the location, and the overall experience throughout the purchase process. The staff was very helpful, responsive, and easy to work with from contract through move-in. Everyone was willing to answer my questions and assist whenever needed, which made the experience positive and enjoyable.

4.5
Verified Homeowner
Bullhead City, AZ, on Oct 07, 2026

It was a great experience

5.0
Verified Homeowner
Haines City, FL, on Oct 07, 2026

I loved working with the loan and processing officers, they made it worth it. I dislike that I still am dealing with issues that should have been resolved before my move in

3.7
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.