Homebuilder Ratings & Reviews

Century Complete Reviews

4,462 Homeowner Reviews Completed Jun 2023 - Dec 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Coolidge, AZ, on Dec 19, 2024

Everything has been great

5.0
Verified Homeowner
Arizona City, AZ, on Dec 19, 2024

[Translated from ES] The good treatment they had with me

5.0
Verified Homeowner
Kingston, GA, on Dec 19, 2024

Great communication and customer service!

5.0
Verified Homeowner
Wickenburg, AZ, on Dec 19, 2024

Everything has been handled professionally!

5.0
Verified Homeowner
Florence, NC, on Dec 19, 2024

I like that the way I was treated. Buying a home is a very big deal. You get scared, excited, nervous and maybe feel helpless. But [name removed], [name removed] and [name removed], made my experience so relaxing. It’s so amazing how good the three of them are. I felt so comfortable talking to [name removed], I told her my hold life story. [name removed] would call once a week with an update faithful. Every time I had a question, or I was afraid something was going wrong on my end. [name removed] always had a reassurance answer. Anytime I've called these three, if they could not answer, they would always call right back. They always had an answer to all my questions. These three are the reasons I bought my home with Century Complete, Freedom Estates.

5.0
Verified Homeowner
Wickenburg, AZ, on Dec 19, 2024

The whole experience was a great experience. It was the stress of packing and moving from Alaska that was the hardest part. Which had nothing to do with my home buying experience and that was a big plus.

5.0
Verified Homeowner
Elizabethtown, KY, on Dec 19, 2024

Overall good but ceiling height is low and warm lights making home dull. And heat pump consuming a lot power

4.1
Verified Homeowner
Elizabethtown, KY, on Dec 19, 2024

Liked the communication and fast response to questions I had.

5.0
Verified Homeowner
Casa Grande, AZ, on Dec 19, 2024

As stated previously It was a challenge to get this home but with lots of help and encouragement from our realtor we managed I can't give enough praise to [name removed] for all that he has done for us even answering texts on his time off since we live out of state and I was there to complete the closing process He also gave us some names for landscaping which we will definitely follow up on And advised me how to switch over water and electricity We feel confident in moving in soon knowing we have a support system already in place with Century Homes

5.0
Verified Homeowner
LaBelle, FL, on Dec 19, 2024

Communication is key.

5.0
Verified Homeowner
Benson, AZ, on Dec 19, 2024

I like that every step was explained to us tha was really helpful

5.0
Verified Homeowner
Wickenburg, AZ, on Dec 19, 2024

[name removed] was very involved throughout transaction. I would have liked to receive Title Commitment further in advance rather than the day of closing and more communication for Title Company.

4.2
Verified Homeowner
Newport, MI, on Dec 19, 2024

Loved the accessibility to the house, was able to look at it as often as we wanted, the builder walkthrough was very nice and detail orientated.

5.0
Verified Homeowner
Belleview, FL, on Dec 18, 2024

It was made easy with the help of others in the process

5.0
Verified Homeowner
Sebring, FL, on Dec 18, 2024

I hated the very little amount of communication I had with my sales counselor. He was unintelligent, impossible to reach, rude and highly unprofessional.

3.9
Verified Homeowner
Lincoln, AL, on Dec 18, 2024

I loved the whole experience.

5.0
Verified Homeowner
Baton Rouge, LA, on Dec 17, 2024

Everything was made simple and easy!

5.0
Verified Homeowner
Bullhead City, AZ, on Dec 17, 2024

I liked that they explained everything in detail and were very attentive of little details of things that needed to be done to the hm.

5.0
Verified Homeowner
New Iberia, LA, on Dec 16, 2024

So far everyone has been really helpful with all aspects of the purchase process.

4.5
Verified Homeowner
Florence, NC, on Dec 14, 2024

[Translated from ES] The excellent customer service provided by [name removed] (from start to finish of the entire process). Her concern for customer satisfaction, monitoring of home status, and providing necessary information was exceptional!

4.7
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.