Homebuilder Ratings & Reviews

Century Complete Reviews

4,460 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Kingsland, GA, on Oct 28, 2025

I was disappointed in how hard it was to enter the home again after placing a hold on it. We were originally told it was ready and would close in about 3 weeks, unfortunately there were some delays but that can happen in new builds.

5.0
Verified Homeowner
Inverness, FL, on Oct 27, 2025

Everything was seamless. [name removed] was with us at every stage of this purchase. She went above and beyond to make sure everything was as seamless as possible.

4.8
Verified Homeowner
Avon Park, FL, on Oct 26, 2025

Honestly, there was nothing to dislike about this experience. Every time I had a question or encountered something new, I received a response quickly and efficiently. I’m so grateful for this team — they made my dream of owning this beautiful home a reality. Thank you, Century Complete, for making everything so easy and enjoyable!

5.0
Verified Homeowner
Kingman, AZ, on Oct 26, 2025

I liked that the whole process moved very quickly a month from starting the loan to closing on the house

4.8
Verified Homeowner
Chatsworth, GA, on Oct 25, 2025

Great experience to work with this company.. easy and faster.. ??

5.0
Verified Homeowner
Coolidge, AZ, on Oct 24, 2025

Quick response to the issues that I had with the house.

4.5
Verified Homeowner
Rocky Mount, NC, on Oct 24, 2025

Loved it

5.0
Verified Homeowner
Darlington, SC, on Oct 24, 2025

Friendly staff and most of them were quick to reply to our questions!

4.9
Verified Homeowner
Macon, GA, on Oct 23, 2025

The Inspire Home Loan process was a bit frustrating with myself having to do a lot of follow up to make sure all kept on track and no mistakes were made. As for the home itself, the wiring shelving that is used is simply a cheap product that experiences issues quickly. I'd suggest impressing potential buyers with an upgrade to this very small detail.

4.7
Verified Homeowner
Stantonsburg, NC, on Oct 22, 2025

Timely communication was a huge positive for me. I had a ton on my plate before I even bought they house and century complete worked around my schedule beautifully.

4.4
Verified Homeowner
Macon, GA, on Oct 22, 2025

I loved the professional and the detailed knowledge. I loved that I didn’t feel like another “ home buyer” instead I felt valued and appreciated. The processed took exactly 2 weeks and I didn’t feel any pressure, which is outstanding

5.0
Verified Homeowner
Dudley, GA, on Oct 21, 2025

the initial experience where i sent email correspondence. NOT all of your prospective buyers are just looking. Treat everyone with decency and respect, regardless if you " work for the builder & not the customer" or not. Especially 1st time home buyers. Your agent made this experience horrible for us to the point I no longer wanted to work with her. As 1st time homebuyers with no agent to represent us we could have been treated better and with more attentiveness and patience!

3.2
Verified Homeowner
Ridge Manor, FL, on Oct 21, 2025

I loved being able to do a walk through with the actual builder of the home. He was able to tell me everything I needed to know about the home and appliances as well as what to do should any issues arise and how to maintain my new home.

5.0
Verified Homeowner
Sebring, FL, on Oct 21, 2025

My loan processor [name removed] was great and attentive, The builder Mr. [name removed] is great to work with.

4.4
Verified Homeowner
Avon Park, FL, on Oct 21, 2025

I enjoyed the easy process. I dislike the fact that the home was not sprayed for spiders and ants. It was termite treated but not sprayed for insects. Have found several spiders in the house since moving in.

5.0
Verified Homeowner
Arizona City, AZ, on Oct 21, 2025

Like: each step of the process there was someone available to answer questions, to explain issues. Dislike: while the situation has been resolved, carelessness when installing the plumbing created a huge mess when the water was turned on into the house. The drainpipes under the kitchen sink were not installed correctly, causing slow leak/drip.

5.0
Verified Homeowner
Eagle Lake, FL, on Oct 20, 2025

Century n a pas prix beaucoups temps pour realiser le travail

4.9
Verified Homeowner
Salisbury, NC, on Oct 20, 2025

The closing was not good. The appliance package that I received took way too long to get. Moved in October 2nd, still waiting on washer/dryer. Refrigerator came last week. What if I didn’t have one? Sold my washer/dryer so this hasn’t been a good experience for a first time home buyer

3.8
Verified Homeowner
Linwood, NC, on Oct 20, 2025

We loved it from beginning to end. They were very patience with our issues on our end selling our current home. At one point, they even tried to help that process as well. Everyone from beginning to end were very helpful and pleasant.

5.0
Verified Homeowner
Coolidge, AZ, on Oct 20, 2025

So dislikes, the lack of communication between Century employees is THE BIGGEST pain. I’d send over something 4-5 times before it was enough for one person, then another person was wanting the same exact thing…so people weren’t checking in with each other or reading their full email threads…We didnt like that our packages weren’t discussed with us. We had no clue there was a blinds package, just thought it was appliances. We didn’t like not getting straight forward answers from some people. It felt very shady. So not being able to trust the people were about to go into a lot of debt with was hard. It made the process was more stressful than it needed to be. Likes however, once we got to working with [name removed] V. CHEFS KISS! [name removed] is such an AMAZING person to have in the super stressful process. He is very detail oriented, listens to what we have to say and actually comes up with a plan to fix it or gives us the knowledge we need. No matter how big or small the issue was, [name removed] was on the case lol. He got everything done that we had complained about in a super quick timeframe and made sure it was done correctly. I feel like if century wants more buyers, [name removed] has to be the head hancho. If it wasn’t for him, this review would’ve gone a different direction. So thank you [name removed], seriously for dealing with everything from us and for us.

4.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.