Homebuilder Ratings & Reviews

Century Complete Reviews

3,891 Homeowner Reviews Completed Jan 2025 - Jul 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Valparaiso, IN, on Jul 01, 2026

We really had a great experience with our sales rep [name removed]. She was by far such a delight to work with. She was responsive and quite frankly, she got things done that needed to get done to ensure we were able to get into the home on our close date. With that said, the landscaping part of the purchase experience was not good. The landscaping should have been completed well before our close date, and is still to this day not completely done.

4.8
Verified Homeowner
Hogansville, GA, on Jul 01, 2026

I liked the portal and the very helpful seller agent (Ki’Neisha)

4.7
Verified Homeowner
Hogansville, GA, on Jul 01, 2026

So far so good

5.0
Verified Homeowner
Glen Saint Mary, FL, on Jun 30, 2026

We are so incredibly thankful for [name removed]. She came in during our closing and saved the day. We lost our sales agent, [name removed], and the new sales agent wasn’t responsive to us our our realtor. But, [name removed] swooped in and covered all the conversations on the construction and sales side to make sure we had the best possible experience. Can’t rave about her enough!

5.0
Verified Homeowner
Bunnell, FL, on Jun 30, 2026

I was really impressed with the appliances and they they were not entry level. And that the refrigerator, and wash tower were included. Sod was placed and the house was built up on a hill that is even with the septic. Our construction manager [name removed] was awesome, and made sure things were ready for us to close on time. Even after closing she stayed in touch to make sure everything was good, and stopped by to see the house after we moved in. She made the closing much easier!

4.5
Verified Homeowner
Thomasville, NC, on Jun 30, 2026

It was a little hard to get ahold of Century agent at times online.

4.6
Verified Homeowner
Sebring, FL, on Jun 30, 2026

I did not like that there’s no tollet roll holders & shower rod.

5.0
Verified Homeowner
Dunnellon, FL, on Jun 30, 2026

I did not have anything I disliked I did like how smooth the process was and how everyone is eager to help.

5.0
Verified Homeowner
Sebring, FL, on Jun 29, 2026

My construction manager [name removed] was great

5.0
Verified Homeowner
Dunnellon, FL, on Jun 29, 2026

There was a kitchen cabnet that needed to be replaced but 2 weeks after the home was purchased its still not installed

4.4
Verified Homeowner
Thomasville, NC, on Jun 29, 2026

Not be able to close when I wanted. I had a terrible sewage problem construction debris was lodge in my down stairs bathroom pipes. Was not informed prior to closing that the internet was not installed. I still can’t not get mail to my house. Just a lot of loose ends not resolved.

4.1
Verified Homeowner
Hogansville, GA, on Jun 28, 2026

Nothing everything was flawless

5.0
Verified Homeowner
Coolidge, AZ, on Jun 27, 2026

All likes from start to finish .. I can’t stress enough how smooth this transaction went. Before I knew it i was a new home owner of a brand new home!

5.0
Verified Homeowner
Memphis, IN, on Jun 26, 2026

Everything was great

5.0
Verified Homeowner
Macon, GA, on Jun 26, 2026

The paint it’s very weak

4.1
Verified Homeowner
Spartanburg, SC, on Jun 26, 2026

Nothing

5.0
Verified Homeowner
Union, SC, on Jun 26, 2026

Overall, our purchase experience was excellent from contract through move-in. Everyone we worked with was incredibly professional, knowledgeable, and willing to help every step of the way. They were always available to answer our questions, kept us informed throughout the process, and made what could have been a stressful experience feel smooth and manageable. We truly appreciated the patience, communication, and dedication of everyone involved. We honestly don't have any complaints—our experience exceeded our expectations.

5.0
Verified Homeowner
Grover, NC, on Jun 26, 2026

Moving in

5.0
Verified Homeowner
Avon Park, FL, on Jun 25, 2026

I loved the tour of my new home.

5.0
Verified Homeowner
Memphis, IN, on Jun 25, 2026

Everything went smooth over all

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.