Homebuilder Ratings & Reviews

Century Complete Reviews

4,246 Homeowner Reviews Completed Oct 2024 - Apr 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Van Buren Township, MI, on Apr 12, 2026

It was smooth and communicative

4.5
Verified Homeowner
Hogansville, GA, on Apr 12, 2026

The process was overall consistent with communication from contract-move in

4.8
Verified Homeowner
Chatsworth, GA, on Apr 12, 2026

I enjoyed the process of viewing the property before moving in via the app. Also how the signing process was mostly handled through emails.

5.0
Verified Homeowner
Kingsford Heights, IN, on Apr 11, 2026

Very easy fast and all that was promised was delivered

5.0
Verified Homeowner
Meridianville, AL, on Apr 11, 2026

The amount of aggregate rocks left over throughout the yard was unacceptable. The blue tape walkthrough felt like a formality and only major issues were resolved. The sod work is atrocious and the yard is lumpy. Some trim fittings are coming up already. The builder was somewhat rude. I do feel like the home was priced well and very competitive with the market. That was our reason for purchase. Overall I’m satisfied but things could have gone better. The builder I spoke to did attempt to rectify some issues. I wish the welcome package was better.

3.7
Verified Homeowner
Lexington, NC, on Apr 11, 2026

How patient everyone was

5.0
Verified Homeowner
Arizona City, AZ, on Apr 11, 2026

The best thing was the transparency and help from everyone involved with my purchase process.

5.0
Verified Homeowner
Coopersville, MI, on Apr 11, 2026

Like: Updates along the way, ability to go in and out of the build as it was progressing, the sale including all the appliances. Dislike: Wished we could pay for certain upgrades along the way, but not the end of the world.

4.9
Verified Homeowner
Greenville, NC, on Apr 11, 2026

I liked the service provided by the loan officer and sales counselor. Always willing to answer any questions or situations if arisen.

5.0
Verified Homeowner
Lehigh Acres, FL, on Apr 10, 2026

Probably title company that we dealt with the lady, her name is [name removed] and she did not answer their phone very well, but overall, I’m pretty satisfied

4.9
Verified Homeowner
Youngstown, FL, on Apr 10, 2026

[name removed] was AMAZING ! He literally saved this deal. [name removed] was helpful and was super consistent. [name removed] did a nice build and the other people I dunno I wasn’t overly impressed

4.1
Verified Homeowner
Palatka, FL, on Apr 10, 2026

It was an experience but I’ll do it all again long as with century! Thank you all

5.0
Verified Homeowner
Enterprise, AL, on Apr 10, 2026

Always stayed in contact with me and answered any questions that I had. Very satisfied!

5.0
Verified Homeowner
Ft Mohave, AZ, on Apr 10, 2026

THE WAY WE WERE WALKED THROUGH EVERYTHING AND ALWAYS KNEW EXACTLY WHAT WAS HAPPENING

5.0
Verified Homeowner
Arizona City, AZ, on Apr 10, 2026

I did like everything

4.9
Verified Homeowner
Tabor City, NC, on Apr 10, 2026

It was an easy and rewarding experience.

5.0
Verified Homeowner
Hogansville, GA, on Apr 10, 2026

Everything was amazing

5.0
Verified Homeowner
Spartanburg, SC, on Apr 10, 2026

they were really helpful until my inspection, then at that point they pushed back on fixing things. but fixed them in the end.

3.9
Verified Homeowner
Spartanburg, SC, on Apr 10, 2026

Sometimes the gap in communication can be frustrating

4.5
Verified Homeowner
Macon, GA, on Apr 09, 2026

No dislikes so far. My wife and I have purchased several new builds in the past and our experience with Century Complete is by far superior.

4.9
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.