Homebuilder Ratings & Reviews

Century Complete Reviews

4,222 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Coolidge, AZ, on Jan 07, 2026

The loan process was awful the people did not communicate and messed up our documents most of the time. But other then that everything was great, everyone was helpful and treated us like family

4.5
Verified Homeowner
Coolidge, AZ, on Jan 07, 2026

A couple of years ago I was working with a realtor and the process seemed tedious and at the time didn't feel confident moving forward with a purchase. This time around, the process started by browsing realtor.com like I often have done and out of curiosity I contacted the Century Complete agent, Ms. [name removed], with the intention to inquire about options and was encouraged to visit actual homes for sale. I applied, did not qualify but was provided with an alternative option, was then approved, signed documents, and received keys in a matter of weeks. I am honestly still in shock of how efficient and rather simple the process was. I have already forward contact info to family and friends and am sharing my experience pretty much everywhere I can. Thank You for being part of this first time home buyer experience. Mr. [name removed] is a delight to work with, great personality, attentive, and thorough with his presentations. I appreciate the continued follow up with us regarding the move in and settling in and feel that he set us up for success by providing contact info for the various entities regarding the home (warranties, contractors, etc.) I am highly satisfied with the entire process up to this point and feel confident moving forward enjoying our "Casa de [name removed]" Thank You for the opportunity to share my experience with Your team.

5.0
Verified Homeowner
Lawrenceburg, KY, on Jan 07, 2026

I loved every aspect i felt confident throughout the entire process and if i had to pick something to dislike. It’s not something you all can control but our yard due to the weather is still dirt.

4.9
Verified Homeowner
Kingsford Heights, IN, on Jan 07, 2026

Sales consultant and loan officer were very articulate and informative throughout the whole process.

5.0
Verified Homeowner
Coolidge, AZ, on Jan 07, 2026

The communication

5.0
Verified Homeowner
Punta Gorda, FL, on Jan 07, 2026

Everyone was really helpful throughout the process

5.0
Verified Homeowner
Lexington, NC, on Jan 06, 2026

What I loved the most was how great the communication was

5.0
Verified Homeowner
Chatsworth, GA, on Jan 06, 2026

Everything was perfect from financing with inspire and the century complete team was fast and responsive!

5.0
Verified Homeowner
Sahuarita, AZ, on Jan 06, 2026

I liked how fast and efficient the Team was on getting me into the home, the area is perfect, I didn’t not like the paint job flat white is awful! And the quality of the paint job was horrible otherwise I feel it was a great purchase.

5.0
Verified Homeowner
Chatsworth, GA, on Jan 06, 2026

Very friendly, worked with us, and wanted to please us.

5.0
Verified Homeowner
Chipley, FL, on Jan 05, 2026

My entire experience was in my mind outstanding a very pleasant experience

5.0
Verified Homeowner
Woodbine, GA, on Jan 05, 2026

I moved into a home without all appliances that were supposed to be there by close and had no answer about them for a couple of weeks. Communication in my area is rough due to the people who run my area stepped up for somebody who I guess was fired so they are picking up slack and still trying to operate in their own area so I commend the staff but communication all around seems to need work, and the builders rules in terms of inspections and other little things differ from other builders it seems sketchy at first and as a first time home buyer I learned a lot from the methods used and methods other builders use when trying to convince a buyer to close.

4.4
Verified Homeowner
Chipley, FL, on Jan 05, 2026

[name removed] the Construction Manager has been excellent remediating issues we’ve identified prior and after our closing. He’s been a very proactive and accommodating liaison for Century Builders

5.0
Verified Homeowner
Chipley, FL, on Jan 05, 2026

Liked working with the contractor, [name removed]

5.0
Verified Homeowner
Arizona City, AZ, on Jan 05, 2026

The process to purchase completely online was smooth and easy even though I traveled to a different state at the time of my purchase. A notary met me where I was to finish signing

5.0
Verified Homeowner
New Albany, IN, on Jan 04, 2026

How personable and easy it was working with and getting in contact with my Century contact, [name removed], throughout the entire process I appreciated the home owners orientation

5.0
Verified Homeowner
Union, SC, on Jan 04, 2026

Not giving us a fridge or washer and dryer. Liked they come down on the price for us

5.0
Verified Homeowner
New Albany, IN, on Jan 04, 2026

My first loan officer was not the nicest. The second thing is at closing, it was a lot of confusion with only a notary there to explain. My first closing experience was not the best.

4.7
Verified Homeowner
Coolidge, AZ, on Jan 03, 2026

The process was quick and we had all of our questions answered very quickly. Lots of personal attention

5.0
Verified Homeowner
Coolidge, AZ, on Jan 03, 2026

I really liked that every step of the process was explained in detail and any questions I had were answered immediately

5.0
Verified Homeowner

Builder Profile

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Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.