Homebuilder Ratings & Reviews

Century Complete Reviews

3,943 Homeowner Reviews Completed Jan 2025 - Jul 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Pahrump, NV, on Jul 08, 2026

At escrow closing, the amount due from us was inaccurate and so we had to wire additional funds to close escrow. This is not Century Complete's fault.

5.0
Verified Homeowner
Sahuarita, AZ, on Jul 08, 2026

I liked how cheaply I got the home on top of the included incentives like a refrigerator/freezer unit, washer, dryer, and blinds on all the windows.

5.0
Verified Homeowner
Covington, GA, on Jul 08, 2026

The process was smooth

5.0
Verified Homeowner
Vine Grove, KY, on Jul 08, 2026

The part that I liked is that I have been able to talk to the construction manager and he's super responsive and attentive. That's the only thing so far.

3.3
Verified Homeowner
Glen Saint Mary, FL, on Jul 07, 2026

I like everything ??

5.0
Verified Homeowner
Lexington, NC, on Jul 07, 2026

Communication sometimes slow.

4.0
Verified Homeowner
Defuniak Springs, FL, on Jul 06, 2026

Was told that some things were going to get fixed after we walked the house before signing closing that haven’t been fixed. Not surprised, but disappointed.

2.2
Verified Homeowner
Charlestown, IN, on Jul 06, 2026

Like I said before when it came to doing paperwork from start to finish the people were great. [name removed] and [name removed] were both very professional and made themselves available to answer any questions I had.

5.0
Verified Homeowner
Winston Salem, NC, on Jul 06, 2026

My purchase experience was a smooth one - from start to finish.

5.0
Verified Homeowner
Vine Grove, KY, on Jul 06, 2026

Liked: Purchase online with deposit. Disliked: Mixed info on when closing. Never meeting in person. Delayed scheduling and chaos around dates seemed very uncertain and rushed.

3.8
Verified Homeowner
Pahrump, NV, on Jul 05, 2026

The loan process experience with Inspire was not the best.

4.6
Verified Homeowner
Coolidge, AZ, on Jul 05, 2026

I liked the consistent communication during the purchase experience the most.

5.0
Verified Homeowner
Macon, GA, on Jul 05, 2026

I didn't like the fact that there are no towel rack or toilet paper holders. There are no screens on the windows to let in fresh air to keep bugs out of my home.

4.1
Verified Homeowner
Lexington, NC, on Jul 04, 2026

Everything about my purchase experience exceeded my expectations. The process was smooth, communication was great, and the home was fully ready when it was time to move in. I especially loved that all of the appliances were included, and the closing cost incentive was incredibly helpful and much appreciated. Thank you for making the entire experience so easy and enjoyable!

4.9
Verified Homeowner
Lawrenceburg, KY, on Jul 04, 2026

Sometimes communication was a bit messy via email. I apologize for being a pain to those involved. It was 100% worth it for us. We're in our beautiful new home! Thank you!

5.0
Verified Homeowner
Avon Park, FL, on Jul 04, 2026

[Translated from ES] The human touch of their representatives makes the process incredibly enthusiastic and attentive, offering the buyer peace of mind. They have an excellent knowledge of the product and know how to present it flawlessly, ensuring a smooth sale and complete customer satisfaction. They are highly competent and an extraordinary team. I am very grateful to them.

4.9
Verified Homeowner
Coopersville, MI, on Jul 04, 2026

We liked how responsive [name removed] was to our questions and needs.

5.0
Verified Homeowner
Cottonwood, AZ, on Jul 04, 2026

Just the delay on closing.

5.0
Verified Homeowner
Bullhead City, AZ, on Jul 03, 2026

Hasn't mentioned previously.I just watched there was more options to be able to put in more upgrades. Especially electrical upgrades.

5.0
Verified Homeowner
Coopersville, MI, on Jul 03, 2026

We couldn’t believe everything that was included in our new build. The finishes are unheard of nowadays. We couldn’t be happier honestly.

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.