Homebuilder Ratings & Reviews

Century Complete Reviews

4,301 Homeowner Reviews Completed Oct 2024 - Apr 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Cottonwood, AZ, on Apr 21, 2026

Quality and Convenience. While I appreciate the area having affordable housing, there are somethings that should be either invested in, added to the purchase price and/or at minimum, made as an available upgrade through the contract. Moving is hard on people, and it should be of concern due to it affecting your end-user, the purchaser. The paint is subpar, and almost inexcusable. It is white drywall, that is unwashable and not conducive to living, therefore delivering a product that everyone has to invest in, again. I would love a gift card in exchange for the survey to cover the cost of this! Also, I hope you will consider making a few simple upgrades available to the purchaser that arguably will not delay the quick-closes and may even increase your bottom line. I would have gladly paid double to have bug screens, a garbage disposal and a finished garage. For those of us that are strapped for time and not handy, this is very inconvenient and arguable also do not affect the appraised value of the home. I would like to also share that I had a very pleasant experience and flawless process from contract to closing. Special praise to [name removed], [name removed] and [name removed] for being so responsive and courteous. They model good customer service by Century Homes.

5.0
Verified Homeowner
Florence, SC, on Apr 21, 2026

While I enjoyed being able to go through most of the process remotely, the process did become slightly grueling when things got to the underwriter for the loan. I verified my income/bank accounts and liabilities multiple times, and it got a little frustrating having to always send more. I also did not like having to explain why I was making the purchase. As a serious buyer, it's not really anyone's concern as long as all qualifications are met.

4.5
Verified Homeowner
Hogansville, GA, on Apr 20, 2026

The walkthrough was very thorough. Before getting to that point the communication was slow. My closing was moved to the Carrollton office a month before closing and the keys were never transferred to the Carrollton office but no one communicated that until I closed on the property.

4.1
Verified Homeowner
Lexington, NC, on Apr 20, 2026

It was a good experience going through the home buying process.

5.0
Verified Homeowner
Supply, NC, on Apr 19, 2026

[name removed] was definitely the absolute BEST!! [name removed] was amazing and now I have had the pleasure of speaking with [name removed] and feel so certain that any concerns that may arise will be handled perfectly!!!

4.9
Verified Homeowner
Lehigh Acres, FL, on Apr 18, 2026

La atención y destreza de la agente [name removed] q me acompañó en todo el proceso

5.0
Verified Homeowner
Cape Coral, FL, on Apr 18, 2026

Todo fue una experiencia muy bonita ya que soy primer comprador y estoy muy a gusto con mi propiedad mi casa familiar

5.0
Verified Homeowner
Belleview, FL, on Apr 18, 2026

Like everything

5.0
Verified Homeowner
Supply, NC, on Apr 18, 2026

Absolutely nothing! Very good experience!!

4.9
Verified Homeowner
Darlington, SC, on Apr 17, 2026

The ease way they handle from beginning to end

5.0
Verified Homeowner
Prescott Valley, AZ, on Apr 17, 2026

Nothing

5.0
Verified Homeowner
Albertville, AL, on Apr 17, 2026

Didn’t care for all the problems that started after we closed such as plumbing issues and appliances not being properly installed. Did like using inspire home loans [name removed] was fantastic to deal with. So were [name removed] and [name removed]

4.5
Verified Homeowner
Bonaire, GA, on Apr 17, 2026

Very helpful associates!

5.0
Verified Homeowner
Hogansville, GA, on Apr 17, 2026

I had a prior lender from century complete that was very rude to me and didnt want to really talk with me

4.3
Verified Homeowner
Ft Mohave, AZ, on Apr 16, 2026

I liked how fast the process was and how smooth it went from start to end

5.0
Verified Homeowner
Lexington, NC, on Apr 16, 2026

Buying process was kind of a hassle. [name removed] was amazing.

4.5
Verified Homeowner
Youngstown, FL, on Apr 15, 2026

All the people involved were very nice and helpful

4.2
Verified Homeowner
Bullhead City, AZ, on Apr 15, 2026

We really enjoyed the time [name removed] took to explain and communicate with us, he completed everything that he said he would. We did not enjoy the treatment that we received from [name removed] St [name removed] & Kendar Asford. They were very pushy and rude.

4.3
Verified Homeowner
Lawrenceburg, KY, on Apr 15, 2026

I liked the status updates provided through the online account. I think an area of opportunity would be to make these updates more frequent, and possibly include pictures as it makes the process more exciting.

5.0
Verified Homeowner
Hogansville, GA, on Apr 15, 2026

Na

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.