Homebuilder Ratings & Reviews

Century Complete Reviews

4,131 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Arizona City, AZ, on May 15, 2026

I like the fact that they stayed constantly in communication. I also like the fact that we were able to close in nine days.

5.0
Verified Homeowner
Rocky Mount, NC, on May 15, 2026

I loved everything & everyone was so nice and helpful to finish til end.

5.0
Verified Homeowner
Supply, NC, on May 15, 2026

That the sales coordinator hounded me about paying the deposit - even though I signed paperwork stating I had 14 days to pay it. I used that 14 days to confirm approval with the lender and during that time both my husband and myself were emailed and called repeatedly saying "we're going to need you to pay that deposit". This was at like day 6 and then I had to get my realtor involved to tell them to back off and that I'd pay it when I was ready and received confirmation from my lender. Almost lost a customer for this. Her name was [name removed], by the way.

4.5
Verified Homeowner
Lehigh Acres, FL, on May 15, 2026

Miscommunications from the team. Company trying to enforce policies that were off and unable to be enforced. Some items of concern we felt like weren’t taken as serious or were made to seem insignificant.

3.5
Verified Homeowner
Weeki Wachee, FL, on May 15, 2026

The whole experience was fantastic!

5.0
Verified Homeowner
Cottonwood, AZ, on May 15, 2026

Everyone we interacted with was pleasant and easy to work with.

5.0
Verified Homeowner
Sahuarita, AZ, on May 14, 2026

I disliked the amount of communication from the lender, I felt in the dark for most of the buying process.

5.0
Verified Homeowner
Grover, NC, on May 14, 2026

Everything was so easy

4.6
Verified Homeowner
Bullhead City, AZ, on May 14, 2026

No garbage disposal. And no water softener line protruding from the wall. If I had any complaints which are pretty minor. That’s it. I love that you did the block walls in the back. It would be great to have a gate wide enough to drive ur boat thru into the back yard tho. Just a design thing. And maybe I’m spoiled. But the garage would be lovely if it was 3 stalls. Or just more side space. Like 24 wide or just enough space for cabinets in the garage or shelving. But then I think the purchase price would have been higher. For the price. It’s a very nice home with 4 bedrooms on top of it all. Happy customer. The purchase experience logistically was smooth. Even tho we closed before we had the blinds installed, the project manager contacted me, was super friendly, very knowledgeable and gave me some helpful tips. I feel like I can reach out to him if there are any issues.

5.0
Verified Homeowner
Sumterville, FL, on May 13, 2026

Nothing negative, all positive things! Super great people, super understanding! Very open to communication and explaining things multiple times if needed! They were all great and super helpful!

5.0
Verified Homeowner
Supply, NC, on May 13, 2026

I appreciated the follow up on everything and the little punch list of things we wanted to have done was already completed when we did the final walk through was impressive. We already had a follow-up call from [name removed] the Century Home Warranty person and he was very personable and ready to help in anyway he can. Again great experience.

5.0
Verified Homeowner
Albertville, AL, on May 13, 2026

Liked ever process

5.0
Verified Homeowner
Lanesville, IN, on May 12, 2026

It was confusing having each person I was working with be out of state. The lender, title company, and builder contact were all out of state and it felt a little unorganized

4.3
Verified Homeowner
Ocklawaha, FL, on May 12, 2026

Great personality [name removed]

5.0
Verified Homeowner
Spartanburg, SC, on May 12, 2026

We were originally told there might be more financial help on the down payment by the sales agent.

4.6
Verified Homeowner
Vine Grove, KY, on May 12, 2026

Just the flat paint on the walls and no screens.

5.0
Verified Homeowner
Albertville, AL, on May 11, 2026

Everything was great I liked everything

5.0
Verified Homeowner
Chatsworth, GA, on May 11, 2026

easy to understand the process the painter on site that fixed minor issues fixed all issues on inspection

5.0
Verified Homeowner
Spartanburg, SC, on May 10, 2026

Overall the process went smoothly and we are pleased with the house we purchased. Under the flag of candor, not malice, I offer these observations. In essence, being told that the builder's time was more valuable than mine when it came time to schedule the initial walkthrough. Although the walkthrough was changed to accommodate me because I was coming from out of state, it would have been nice to been asked if the time was suitable rather than say the time was assigned and could not be moved - "The orientation dates cannot be changed because the construction manager has a complex schedule. These dates have already been coordinated with other project commitments and changing it would cause scheduling conflicts." Per email from closing coordinator. Although my request was honored it would have been nice to have some initial input and not made to feel like I was 2nd place in the process. I had asked for information from the manufacturer or installer conforming that the cantilever countertop material, in the kitchen area, was suitable for the span it is intended to endure without additional bracing, but have not received it. Although most of the areas that were identified as needing attention were remedied we now have several paint and drywall mud spots on the carpet from the repairs. As I was out of state and our realtor was kind enough to do the final walk for us we will live with these areas. Overall, we are very happy with our choice and the people who attended to us. All have been very attentive to our needs and we have enjoyed working with the staff at Moss Creek

3.9
Verified Homeowner
Hastings, FL, on May 10, 2026

The ease of purchase and constant communication. I knew when everything was happening from start to finish. I LOVE the warrant portal. It’s so easy and they came out the very next day.

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.