Homebuilder Ratings & Reviews

Century Complete Reviews

4,366 Homeowner Reviews Completed Aug 2024 - Mar 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Kingman, AZ, on Mar 29, 2026

I liked that we had a schedule and stuck to it. [name removed] (Construction Manager) and [name removed] (Loan Officer for Inspire Home Loans) were particularly helpful.

5.0
Verified Homeowner
Bullhead City, AZ, on Mar 29, 2026

[name removed] help resolve issues in a professional and prompt manner.

5.0
Verified Homeowner
Youngstown, FL, on Mar 29, 2026

Everything was seamless and they answered any and all questions we had

5.0
Verified Homeowner
Arizona City, AZ, on Mar 28, 2026

Liked the communication. Very helpful. Dislike, we have yet to have our blinds installed and received the incorrect refrigerator twice and we still don’t have the correct one.

4.9
Verified Homeowner
Bullhead City, AZ, on Mar 28, 2026

Having to everything online

4.4
Verified Homeowner
Kingman, AZ, on Mar 28, 2026

I enjoyed the smooth and helpful process of purchasing our home.

5.0
Verified Homeowner
Kingsford Heights, IN, on Mar 28, 2026

So far everything’s been great, besides some minor repairs need fixed and I don’t have my screens for my windows yet. Other than that I love the home!

4.6
Verified Homeowner
Coolidge, AZ, on Mar 28, 2026

CRISTINA SHE DID EXCELLENT JOP AND [name removed] VERY SATISFED 10X10

5.0
Verified Homeowner
Pahrump, NV, on Mar 28, 2026

Every person was available for any issue, from the sales office, the lead construction manager, and loan officer contacts. I was able to call someone at every step, and they answered immediately or shortly after the call. I met everyone involved in the process and was able to ask as many dumb questions as I needed to feel comfortable with the purchase. [name removed], [name removed], and [name removed] offered tons of support throughout the process and beyond! Really great synergy between all parties.

5.0
Verified Homeowner
Pahrump, NV, on Mar 28, 2026

When the process is online, you can usually see exactly where your application or contract stands in real-time.

5.0
Verified Homeowner
Arizona City, AZ, on Mar 27, 2026

Working with [name removed], the Superintendent is great! He's very responsive, timely & keeps his commitments. He's proven that his word is good - he is reliable! The 1 item is rated less than 10 in overall experience had nothing to do with [name removed] - it had to do with the administrative staff. 2 issues. 1) The MLS, Zillow & other similar social media listings claimed granite countertops throughout. The house has quartz, not granite. I pointed this out & i was told that Century Complete stopped installing granite in June 2025 & that clients prefer quartz. I reiterated that all listings claimed granite not quartz. The Century Complete woman said she can't control Zillow & the others. I reiterated that the MLS listing claimed granite too & that listing is controlled by Century Complete. I believe this is misrepresentation by Century Complete, perhaps unintentional. I felt like the response I got from her was, "well, too bad." 2) Early on Century Complete said they now include all appliances in the sale including refrigerator, washer & dryer. So an addendum was issued & signed by all that included model numbers of the appliances. Then Century Complete changed the refrigerator model. I said that we had to issue another addendum to the contract with the refrigerator change - that the items named in the addendum would be installed but the refrigerator swapped out for another model later. Century Complete told me it's unnecessary. For me, these 2 administrative items are contract-related & Century Complete's attitude was casual & unbefitting for contractual issues. Please note, I opted to keep the originally installed refrigerator & Century Complete canceled the swap - which is fine for me. I feel Century Complete doesn't treat all of its contractual issues with the necessary serious level.

5.0
Verified Homeowner
Coopersville, MI, on Mar 27, 2026

I love the fact that the team not only finished the home sooner, but they saved my family from ended up homeless by getting all of the paperwork in order and the home completed in time! I love the fact that they were flexible and allowed us to do a virtual tour in order to close on our home as well as they are still available to speak to or ask questions even though we’ve already closed and completed our loan. The team has honestly became our first family members here in Michigan and the process could not have gone any better than what it had.

5.0
Verified Homeowner
Vine Grove, KY, on Mar 27, 2026

The process qas quick and easy. The best home-buying experience I've had to date. Everyone was friendly and informative. The Construction Manager, [name removed], was awesome and has been even after closing.

5.0
Verified Homeowner
Monroe, MI, on Mar 27, 2026

Loved how quick it was

5.0
Verified Homeowner
Vine Grove, KY, on Mar 27, 2026

Dislike the prices of closing, they argued over the money to give back to me for hours because the yard was not finished

4.9
Verified Homeowner
Vine Grove, KY, on Mar 27, 2026

So far I have liked it all. We have not moved in yet, but I feel confident that will be a smooth process as well.

5.0
Verified Homeowner
Hogansville, GA, on Mar 27, 2026

There was nothing that I didn’t like.

5.0
Verified Homeowner
Charlestown, IN, on Mar 27, 2026

Everything was good

5.0
Verified Homeowner
Palm Bay, FL, on Mar 27, 2026

I love everything

5.0
Verified Homeowner
Florence, AZ, on Mar 27, 2026

I liked that there was always communication between everyone I talked to. I never felt like I was left out to dry.

5.0
Verified Homeowner

Builder Profile

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Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.