Homebuilder Ratings & Reviews

Century Complete Reviews

3,843 Homeowner Reviews Completed May 2025 - Nov 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Lizella, GA, on Nov 10, 2026

Educating first time home buyers & communications was top tier

5.0
Verified Homeowner
Coolidge, AZ, on Nov 10, 2026

[name removed] is awesome

5.0
Verified Homeowner
Defuniak Springs, FL, on Nov 10, 2026

All Good

3.6
Verified Homeowner
Sanford, NC, on Nov 10, 2026

I appreciated the open communication and prompt responses to my questions.

5.0
Verified Homeowner
Youngstown, FL, on Nov 09, 2026

There was a lot of communication confusion between me and the person selling

3.9
Verified Homeowner
Ocala, FL, on Nov 09, 2026

[Translated from ES] Excellent! Attention! Transparency! Professional!

4.8
Verified Homeowner
Palatka, FL, on Nov 09, 2026

Loved everything about the process

5.0
Verified Homeowner
Bullhead City, AZ, on Nov 09, 2026

I did not like having to provide such a large deposit without having a contract. The escrow company was not easy to work with and not friendly. Who provides a new home and no garbage disposal?? The inferior quality of the interior paint is terrible and the lg appliances are sub standard and in the over especially dangerously hot!! Those are a few of the items which could definately improve.

2.2
Verified Homeowner
Youngstown, FL, on Nov 09, 2026

I like how [name removed] made me feel like he was inspecting his own home and making sure everything was in the best shape and complete. I dislike how I felt somewhat rushed to close by the end of the Sept.

4.7
Verified Homeowner
Hogansville, GA, on Nov 09, 2026

NONE

5.0
Verified Homeowner
Chatsworth, GA, on Nov 08, 2026

[name removed] and [name removed] are awesome. Everyone has been really great. Our only issue is the backyard, which is a hot mess. Potholes all over it.

5.0
Verified Homeowner
Jackson, GA, on Nov 08, 2026

[name removed], the builder who did our first and last walk through!

5.0
Verified Homeowner
Kingsford Heights, IN, on Nov 08, 2026

I liked how fast the process was and communication was good from all sides

5.0
Verified Homeowner
Meridianville, AL, on Nov 08, 2026

I loved everything about the house but I wished they would have filled the backyard up with more grass .

5.0
Verified Homeowner
Wyoming, MI, on Nov 07, 2026

I liked the timely updates throughout the process. I also liked the prompt response from the building manager who quickly responds to any questions or minor issues that have come up. I did not like the totally online nature of the purchase. I feel like meeting a sales rep in person and being able to sit down face to face and ask questions and go over brochures and everything included with the build would be more customer friendly and make that experience more valuable.

4.9
Verified Homeowner
Coolidge, AZ, on Nov 07, 2026

signing paperwork online

5.0
Verified Homeowner
North Port, FL, on Nov 07, 2026

The walk thru after we went under contract with builder was too long and exhausting. I do realize that there’s a lot of things they have to talk about, but man it was tiring

5.0
Verified Homeowner
Charlestown, IN, on Nov 06, 2026

I had my heart set on another home in the neighborhood, but the timing wasn’t right. To make matters worse, I can see the home through my backyardl. ha ha ha I’m kind of kidding… but other than things that century really can’t control control like the market and interest rate rates that went sky high when it was time to lock in, but again a lot of the things that stressed me out had nothing to do with century. [name removed], [name removed], and [name removed] have been amazing! I recently received a friendly welcome email from [name removed] as well.

5.0
Verified Homeowner
Chipley, FL, on Nov 06, 2026

Everything was handled quickly and accordingly.

5.0
Verified Homeowner
Coolidge, AZ, on Nov 05, 2026

They answered all my questions and completed all work in a timely manner.

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.