Homebuilder Ratings & Reviews

Century Complete Reviews

4,143 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Sebring, FL, on May 19, 2026

I liked everything from Start to Finish. Very glad we drove into the community and found my last home. thanks to all that participated in my Purchasr

5.0
Verified Homeowner
Hastings, FL, on May 19, 2026

I disliked the discombobulated communication. I liked the lending department very much.

4.2
Verified Homeowner
Crestview, FL, on May 19, 2026

The front yard was dead and because I asked for 20 pieces of sod to lay myself and slit was 1 day after closing no one cared and no one would resolve d to my request ex either [name removed] who said his hands were tied 1 day after closing.

4.8
Verified Homeowner
Cottonwood, AZ, on May 18, 2026

We love everything especially all assistant by our builder and agent

5.0
Verified Homeowner
Sebring, FL, on May 17, 2026

I know that everything takes time, the good thing that I can take out of this is that communication was there throughout the process any questions I had the team made sure to answer back in a timely manner, and also working around the schedule that I have with working and family I know the hecticness, so I am appreciative that they were able to work with me.

5.0
Verified Homeowner
Cottonwood, AZ, on May 17, 2026

My interaction with [name removed]. He made sure all was well, issues were resolved.

5.0
Verified Homeowner
Spartanburg, SC, on May 16, 2026

Good

4.0
Verified Homeowner
Kingman, AZ, on May 16, 2026

Currently I only have 1 dislike it needs the High Boy toilets instead of the small ones. with me being disabled I need That change.

5.0
Verified Homeowner
Cottonwood, AZ, on May 16, 2026

I highly dislike the process of the purchase and how chaotic it was. It felt more like a housing lottery than an actual buying. There was really no face to the process other than my realtor, [name removed] my sales person seem to be very stressed herself and was more of a text message and email then face. She did get me all of my correct documents with a little bit of urging however, she seemed to be a little disheveled and even gave me the incorrect price for the house at the beginning of the process.

4.3
Verified Homeowner
Thomasville, NC, on May 16, 2026

The whole “$200 deposit” to secure the home was odd. Not being able to negotiate at all was not my favorite thing, either. Again - [name removed] was not helpful at all.

3.8
Verified Homeowner
Arizona City, AZ, on May 15, 2026

I like the fact that they stayed constantly in communication. I also like the fact that we were able to close in nine days.

5.0
Verified Homeowner
Rocky Mount, NC, on May 15, 2026

I loved everything & everyone was so nice and helpful to finish til end.

5.0
Verified Homeowner
Supply, NC, on May 15, 2026

That the sales coordinator hounded me about paying the deposit - even though I signed paperwork stating I had 14 days to pay it. I used that 14 days to confirm approval with the lender and during that time both my husband and myself were emailed and called repeatedly saying "we're going to need you to pay that deposit". This was at like day 6 and then I had to get my realtor involved to tell them to back off and that I'd pay it when I was ready and received confirmation from my lender. Almost lost a customer for this. Her name was [name removed], by the way.

4.5
Verified Homeowner
Lehigh Acres, FL, on May 15, 2026

Miscommunications from the team. Company trying to enforce policies that were off and unable to be enforced. Some items of concern we felt like weren’t taken as serious or were made to seem insignificant.

3.5
Verified Homeowner
Weeki Wachee, FL, on May 15, 2026

The whole experience was fantastic!

5.0
Verified Homeowner
Cottonwood, AZ, on May 15, 2026

Everyone we interacted with was pleasant and easy to work with.

5.0
Verified Homeowner
Sahuarita, AZ, on May 14, 2026

I disliked the amount of communication from the lender, I felt in the dark for most of the buying process.

5.0
Verified Homeowner
Grover, NC, on May 14, 2026

Everything was so easy

4.6
Verified Homeowner
Bullhead City, AZ, on May 14, 2026

No garbage disposal. And no water softener line protruding from the wall. If I had any complaints which are pretty minor. That’s it. I love that you did the block walls in the back. It would be great to have a gate wide enough to drive ur boat thru into the back yard tho. Just a design thing. And maybe I’m spoiled. But the garage would be lovely if it was 3 stalls. Or just more side space. Like 24 wide or just enough space for cabinets in the garage or shelving. But then I think the purchase price would have been higher. For the price. It’s a very nice home with 4 bedrooms on top of it all. Happy customer. The purchase experience logistically was smooth. Even tho we closed before we had the blinds installed, the project manager contacted me, was super friendly, very knowledgeable and gave me some helpful tips. I feel like I can reach out to him if there are any issues.

5.0
Verified Homeowner
Sumterville, FL, on May 13, 2026

Nothing negative, all positive things! Super great people, super understanding! Very open to communication and explaining things multiple times if needed! They were all great and super helpful!

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.