Homebuilder Ratings & Reviews

Century Complete Reviews

3,978 Homeowner Reviews Completed Mar 2025 - Oct 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Apache Junction, AZ, on Oct 29, 2026

Ease of everyone communicating with each other (lender, insurance, builder all being connected made it so much simpler)

5.0
Verified Homeowner
Chipley, FL, on Oct 29, 2026

There was to much paperwork required

4.7
Verified Homeowner
Chipley, FL, on Oct 29, 2026

I loved how smooth and quick the process was, there were a couple things forgotten or needed to be fixed but that was taken care of very quickly!

4.9
Verified Homeowner
Florence, AZ, on Oct 29, 2026

Nothing. They communicated well.

4.7
Verified Homeowner
Florence, AZ, on Oct 29, 2026

Not hugely impressed with the title company. But century took care of all their mistakes.

4.3
Verified Homeowner
Lake Havasu City, AZ, on Oct 28, 2026

Everyone we worked with was wonderful and the process was easy.

5.0
Verified Homeowner
Jeffersonville, IN, on Oct 25, 2026

[Translated from FR] I appreciated the commitment of my builder and the kindness of the salespeople.

5.0
Verified Homeowner
Valparaiso, IN, on Oct 24, 2026

I liked how easy and stress free the whole process was!

5.0
Verified Homeowner
Sahuarita, AZ, on Oct 24, 2026

[name removed] was very friendly and quick to respond. Also really appreciative to [name removed] for her time and attention on final walkthrough. The Chicago title company was not as responsive and multiple messages they had issue with title in my Trust that had to be fixed

4.3
Verified Homeowner
Lake Havasu City, AZ, on Oct 24, 2026

The home buying process was efficient, streamlined, and made so much easier by [name removed], our Asst. Superintendent. From the moment [name removed] made contact with us, his professionalism, communication, and sincere interest made my experience as a first time home buyer much less stressful. I know there will always be things that will not go as planned, or items that need to be addressed on a newly constructed home. [name removed] addressed each and every area and items of concern, and was able to rectify them and accomplished my complete satisfaction. [name removed] maintained clear and complete communication and made no empty promises when addressing our needs. His level of patience and commitment to delivering a satisfactory product and going above and beyond is commended. I can’t speak highly enough about our experience. From start to finish, the CC team and especially [name removed], deserve huge kudos. [name removed]

5.0
Verified Homeowner
Lake Havasu City, AZ, on Oct 23, 2026

Smooth move in. But I can't believe there isn't any screens on the windows???? Other than that everything is good

5.0
Verified Homeowner
Macon, GA, on Oct 23, 2026

Professional

5.0
Verified Homeowner
Sahuarita, AZ, on Oct 23, 2026

I wanted to share my feedback following my recent purchase with Century Communities in Rancho Sahuarita. From my initial visit, [name removed] (on the project management side) provided outstanding customer service. Even though he wasn't traditional sales staff, he walked my daughter and me through available homes matching my timeline—including the house under construction that I ultimately ended up purchasing. Moving into the administrative side, the initial electronic process was seamless and incredibly convenient. As a first-time homebuyer, I could not have asked for a better support team: [name removed] (Loan Officer): [name removed] was absolutely amazing. She clearly walked me through the entire loan process and expectations, which immediately put my mind at ease. [name removed] (Sales Representative): [name removed] was fantastic, kind, and incredibly informative. She explained all current incentives and time-sensitive options clearly, never making me feel pressured or forced into a decision. Thanks to [name removed], [name removed], and [name removed], what could have been a daunting process turned out to be a wonderful experience. I am extremely grateful for this team!

5.0
Verified Homeowner
Kingman, AZ, on Oct 23, 2026

We are very happy with the customer service we received from [name removed]. He was very helpful.

5.0
Verified Homeowner
Benson, AZ, on Oct 23, 2026

[name removed] has been a great asset. You are lucky to have him. [name removed] has been very responsible to any of our concerns and showed up in a timely fashion.

4.9
Verified Homeowner
Benson, AZ, on Oct 23, 2026

We worked with [name removed] and she was always informative and helpful with all our questions! She kept us informed on completed homes and incentives! Once we met [name removed], Construction Manager, he put our nerves at ease with all questions we had about the building of the home! You have a great team at Century from start to finish

5.0
Verified Homeowner
Sahuarita, AZ, on Oct 23, 2026

I liked the swiftness of closing on the home and the availability of the builder

5.0
Verified Homeowner
Glen Saint Mary, FL, on Oct 22, 2026

The entire experience was quick, seamless and the communication was amazing. I have purchased a home before and it was very stressful. There was not one time in this process that I was stressed or really regretted my decision to work with you. Thank you for making this experience the best one.

5.0
Verified Homeowner
Richmond, KY, on Oct 22, 2026

The team was very nice and answered all of my questions. The title company was not professional or friendly when we called on closing day.

5.0
Verified Homeowner
Dunnellon, FL, on Oct 22, 2026

Moving in this weekend but everything was awesome.

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.