Homebuilder Ratings & Reviews

Century Complete Reviews

4,304 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Ft Mohave, AZ, on Oct 06, 2025

[name removed] ([name removed]) with the team made the home buying process very easy to complete the purchase

5.0
Verified Homeowner
Sahuarita, AZ, on Oct 06, 2025

It was fast and smooth.

5.0
Verified Homeowner
Chatsworth, GA, on Oct 06, 2025

I loved it all! [name removed] and and [name removed] were amazing. [name removed] was amazing. My realtor was grand!

5.0
Verified Homeowner
Sahuarita, AZ, on Oct 06, 2025

What we liked most was the ease of buying. Each person on the team reached out to us and let us know every step of the way what it would look like, from getting the loan approval to walk through inspection.

5.0
Verified Homeowner
Coolidge, AZ, on Oct 06, 2025

The customer service from the agent,very helpful,polite answered all my questions,,I had a very good agent,,very professional,,awesome customer service,,

5.0
Verified Homeowner
Chipley, FL, on Oct 05, 2025

It went well I have no complaints errors in paperwork were addressed promptly!

5.0
Verified Homeowner
Kingman, AZ, on Oct 05, 2025

I appreciated the lender and [name removed]. The builder seems very nice, I am just disappointed the house i bought wasn't the same as the one I saw online.

4.2
Verified Homeowner
Chatsworth, GA, on Oct 05, 2025

Liked the incentive, and the ability to move in quick.

4.9
Verified Homeowner
Ocala, FL, on Oct 05, 2025

[name removed] provided an outstanding explanation of the entire home-buying process, from making the down payment to completing the settlement. She was the primary reason I proceeded with the purchase, as working with such a highly professional individual instills confidence in the buyer and facilitates a smooth transaction.

5.0
Verified Homeowner
Macon, GA, on Oct 05, 2025

All I have is love for Century Complete.

5.0
Verified Homeowner
Wickenburg, AZ, on Oct 05, 2025

30 Day Escrow. Fast and Professional honoring promises.

4.1
Verified Homeowner
Punta Gorda, FL, on Oct 05, 2025

The loan officer and other people with my lender were very difficult to deal with and had poor customer service. [name removed] and [name removed] from Inspire Home Loans.

4.5
Verified Homeowner
Arizona City, AZ, on Oct 05, 2025

I liked how they worked with me through every step of the process

4.7
Verified Homeowner
Bullhead City, AZ, on Oct 05, 2025

They were fast at resolving my issues that I found, and are diligent at resolving and repairing the home overall the experience was a good one

4.9
Verified Homeowner
Port Charlotte, FL, on Oct 05, 2025

Everything was great

5.0
Verified Homeowner
Fort Mohave, AZ, on Oct 05, 2025

I appreciated how quickly they got it done. I feel like there could have been more communication

5.0
Verified Homeowner
Grifton, NC, on Oct 05, 2025

I severely disliked the unwillingness to accommodate one requested change. While I understand there are timelines to be met, and changing paint color or moving walls could pose an issue. That was not my request. My simple request was to upgrade the appliances at My Expense. That request was met with a resounding, "No". That nearly caused me to walk away from the home. When a company is so dogmatic in their plan that a simple change of appliances can't be accommodated it makes one weary that they may be less than accommodating to correct other issues. Further it was communicated at the onset that the planned close date was 9/24. And it was agreed at time that it could be met. That timeline was not kept for reasons that were not shared, other than this is how we paced it. Meanwhile I was constantly visiting the home only to see no work or progress being made. On the day of close, it was found that the majority of the items that were flagged during the initial walkthrough had not been addressed. One of those issues was an improperly wired light switch, that's a critical flaw.

3.4
Verified Homeowner
Jasper, AL, on Oct 05, 2025

I disliked the experience I had working with the preferred lender, Inspire Home Loans. Loan Officer [name removed] increased my original loan amount without my knowledge, approval or consent. When I discovered it, I asked him why- he gave a ton of excuses and then said it would be hard to fix because he already locked it in. I went with another lender due to lack of trust and communication by [name removed].

4.7
Verified Homeowner
Benson, AZ, on Oct 05, 2025

I’ve enjoyedWorking with [name removed] in sales and [name removed] on site…

5.0
Verified Homeowner
Kingman, AZ, on Oct 05, 2025

Upfront communication.

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.