Homebuilder Ratings & Reviews

Century Complete Reviews

4,350 Homeowner Reviews Completed May 2024 - Nov 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Palm Bay, FL, on Nov 17, 2025

I like how easy the process was made. From. The self tour method to the sales consultant answer questions

5.0
Verified Homeowner
Prescott Valley, AZ, on Nov 16, 2025

Ease of purchase

4.9
Verified Homeowner
Elizabethtown, KY, on Nov 16, 2025

I was overwhlmed

5.0
Verified Homeowner
Bonaire, GA, on Nov 16, 2025

Helpful staff that answered all my questions and kept me in the loop.

5.0
Verified Homeowner
Lehigh Acres, FL, on Nov 16, 2025

[name removed] took his time to walk with me around the house and showed me everything. He has assured me if an issues arise he can be contacted for any questions and has informed me multiple times that I basically have him for a year to come out and make repairs. He truly takes pride in his work.

3.8
Verified Homeowner
Benson, AZ, on Nov 15, 2025

I dislike the HOA experience measured by a number not yet invented because it is so large.

4.9
Verified Homeowner
Coolidge, AZ, on Nov 15, 2025

I appreciated how fast the process was for me and how helpful all of the century employees were during the process and even now with questions that I have.

4.7
Verified Homeowner
Cottonwood, AZ, on Nov 15, 2025

I didn’t like waiting until the house was ‘released’ to buy online. Too stressful!

5.0
Verified Homeowner
Chatsworth, GA, on Nov 15, 2025

Century Homes has been an amazing company to work with. Their team is professional, knowledgeable, and incredibly friendly. The builders were easy to talk to and always made sure I felt comfortable asking questions. They took the time to walk me through demonstrations, explain everything clearly, and kept in consistent contact throughout the entire process. It’s rare to find contractors who communicate this well and genuinely care about the quality of their work. I highly recommend Century Homes to anyone looking for dependable, skilled, and personable general contractors!

5.0
Verified Homeowner
Bonaire, GA, on Nov 15, 2025

[name removed] is awesome! He was so thorough and helped out a lot through the process.

4.3
Verified Homeowner
Kingsland, GA, on Nov 15, 2025

The pressure to buy. The way the home was built without sturdy ceilings to change out the lights easily

1.3
Verified Homeowner
Coolidge, AZ, on Nov 15, 2025

Everyone was nice and helpful.

5.0
Verified Homeowner
Bullhead City, AZ, on Nov 14, 2025

Unable to get in touch with persons with Century Complete and unable to get broken/ damages fixed in a timely manner.

1.4
Verified Homeowner
Darlington, SC, on Nov 13, 2025

I loved everything about my purchase experience, there was nothing to dislike.

5.0
Verified Homeowner
Anderson, SC, on Nov 13, 2025

We disliked that our closing was pushed back by eight days. They told us about the pushback after we had already locked in the sale of our previous home, so we had a 15 day gap between closings, and we have four children and four pets. We ended up paying $700 in pet boarding fees and having to stay with family an hour and a half away while still being back in our city every day for work and church activities. It was very expensive in gas and it was very hard on our kids (especially the baby) to spend so much time in the car and to not have a routine for so long.

4.7
Verified Homeowner
Palm Bay, FL, on Nov 13, 2025

[name removed] the builder was honest, and he was committed to make my home perfect

5.0
Verified Homeowner
Homosassa, FL, on Nov 13, 2025

I thought the appliances like the fridge, washer and dryer to be a bit more upgraded. They were fairly basic.

5.0
Verified Homeowner
Warner Robins, GA, on Nov 13, 2025

I liked that we were able to tour the other homes while ours was being built to be able to measure and make notes. I also liked that the property manager was present many times when we visited to answer questions and show us around. It was a seamless process to reserve the home and all questions were answered prior to closing. We have been checked on multiple times following closing the ensure all is well with the home and that everything was explained thoroughly with all of the smart home details.

5.0
Verified Homeowner
Newton, NC, on Nov 13, 2025

The one thing that I didn’t like about the experience is that I was never told that the driveway for my building would be much shorter than the others on the same street. The lots are all mostly the same size but since there’s some decline/pit in the back of my building, the driveway is shorter. It makes sense why they had to move it up further but I wish I was told so I could have maybe picked a different unit and paid more. It barely fits one car. I wish I was told this ahead of time since I didn’t know about this at all until I visited the site once the frame was up.

4.8
Verified Homeowner
Chipley, FL, on Nov 13, 2025

There was nothing to dislike. In fact, I had a great experience thanks to [name removed] and [name removed].

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.