Homebuilder Ratings & Reviews

Century Complete Reviews

4,153 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Fort Mohave, AZ, on Dec 30, 2025

Very good customer service.

5.0
Verified Homeowner
Jackson, GA, on Dec 30, 2025

Sales and Builder

4.6
Verified Homeowner
Port Charlotte, FL, on Dec 30, 2025

Easy transaction with very helpful staff

4.7
Verified Homeowner
Pahrump, NV, on Dec 30, 2025

Nothing it was just very nice to be treated like a normal person

5.0
Verified Homeowner
Lanesville, IN, on Dec 30, 2025

Great overall to work with

5.0
Verified Homeowner
Enterprise, AL, on Dec 30, 2025

To be honest my agent and sale representative make the purchase stress free. She answered all my questions regardless of how late or early I called. My wife and I truly appreciate her.

5.0
Verified Homeowner
North Port, FL, on Dec 30, 2025

Great team and always willing to help.

5.0
Verified Homeowner
Webster, FL, on Dec 30, 2025

[Translated from ES] Century works in an orderly fashion and takes care of every step.

4.9
Verified Homeowner
Kingman, AZ, on Dec 30, 2025

I liked how fast they had my house ready for closing and move in. The builders are also very transparent with you through the process. If you see any issues these guys go above and beyond to fix it and make sure you're happy. Great people to work with.

5.0
Verified Homeowner
Florence, SC, on Dec 30, 2025

Its nerve racking just purchasing a home. But when I think about it . It was easy and went fast.

4.7
Verified Homeowner
Sahuarita, AZ, on Dec 30, 2025

I liked how my realtor kept me informed every step of the way.

4.9
Verified Homeowner
Darlington, SC, on Dec 30, 2025

I did not get my mailbox keys for over a month after moving in. It has caused lots of issues

4.7
Verified Homeowner
Haines City, FL, on Dec 27, 2025

Read my last comment

2.5
Verified Homeowner
Chatsworth, GA, on Dec 27, 2025

The builder was so nice

4.9
Verified Homeowner
Wickenburg, AZ, on Dec 27, 2025

Disliked the closing process

4.9
Verified Homeowner
Sebring, FL, on Dec 27, 2025

[name removed] and [name removed] were Awesome

5.0
Verified Homeowner
Palm Bay, FL, on Dec 27, 2025

[name removed] really knew what she was doing and was so professional. Any thing we needed she was on top of it. She was amazing. Century is lucky to have her. [name removed] also was very helpful. He is very responsive and helpful thru everything. We greatly appreciate how wonderful your associates have been thru this whole process

4.9
Verified Homeowner
Jackson, GA, on Dec 27, 2025

Very friendly

4.9
Verified Homeowner
Prescott Valley, AZ, on Dec 26, 2025

IT ALL WENT WELL

4.9
Verified Homeowner
Salisbury, NC, on Dec 26, 2025

Like Most - [name removed], Century Building Superintendent. [name removed] understands the art of Customer Service - timely, listened to and addressed concerns, hands on with solutions. Dislike Most - (1) [name removed], Sales Representative. [name removed] was often late responding to questions and concerns and may need assistance in better understanding the art of Customer Service, especially if the entire customer interaction is virtual in nature. (2) Law Firm Carolinas/Slaughter and Black - zero customer service, did not follow Deeding requests detailed on its own Buyer Intake form.

4.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.