Homebuilder Ratings & Reviews

Century Complete Reviews

4,275 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Ft Mohave, AZ, on Jan 09, 2026

Overall, it was a great experience. I wasn’t sure about new builds until our realtor suggested it, and I’m glad we made the decision to look at them. My husband and I think going with this new build was the best decision for our family. We would like to thank everyone that helped us throughout this whole process.

5.0
Verified Homeowner
Arizona City, AZ, on Jan 09, 2026

The builder was knowledgeable enough he was able to explain in details everything about the house

5.0
Verified Homeowner
Charlestown, IN, on Jan 09, 2026

[name removed]

5.0
Verified Homeowner
Bullhead City, AZ, on Jan 08, 2026

We were house shopping on Halloween weekend. The empty lot was close to being completed by the end of November.[name removed] was very helpful with his insight of the property on our orientation walk-in. We were grateful for the speed & kindness that was handled with care

4.9
Verified Homeowner
Lehigh Acres, FL, on Jan 08, 2026

The professional and helpful attitude of everyone I communicated with.

5.0
Verified Homeowner
Newton, NC, on Jan 08, 2026

It was very smooth

5.0
Verified Homeowner
Elizabethtown, KY, on Jan 08, 2026

The only things that I disliked was the miscommunications that took place between [name removed] and our realtor about the price of the deposits of good faith money made and the lack of updates on our home being built as well as the confusion and lack of communication about our closing date.

4.4
Verified Homeowner
Coolidge, AZ, on Jan 08, 2026

None

5.0
Verified Homeowner
Chipley, FL, on Jan 08, 2026

Loved everything

4.5
Verified Homeowner
Bullhead City, AZ, on Jan 08, 2026

I liked that all my questions were quickly answered. The construction staff guided me through the essential operations of the of the new home.

5.0
Verified Homeowner
Pahrump, NV, on Jan 08, 2026

To be honest to be honest with you I’m totally pleased with every the price of the home please with my mortgage every month. I’m definitely pleased with the design of the home. I’m very happy with the way. Everything was explained to me and my fiancé and the kids they all loved the home and that really makes me happy.

5.0
Verified Homeowner
Milan, MI, on Jan 08, 2026

[name removed]-when we did our walkthrough made several misrepresentations. No fridge and then tried to say he said he may not be there (untrue) then said it may be 30 days before I receive a fridge. There is a hold in the front and he said I could text him if I need it filled and still have not received a phone number. No transparency that mailbox would not be included.

3.8
Verified Homeowner
Valparaiso, IN, on Jan 08, 2026

I dislike how It seems like Century chooses cheap options when building the house, and the lack of customization. I liked that I was able to tour the house as many times as I wanted to prior to closing.

4.3
Verified Homeowner
Coolidge, AZ, on Jan 07, 2026

The loan process was awful the people did not communicate and messed up our documents most of the time. But other then that everything was great, everyone was helpful and treated us like family

4.5
Verified Homeowner
Coolidge, AZ, on Jan 07, 2026

A couple of years ago I was working with a realtor and the process seemed tedious and at the time didn't feel confident moving forward with a purchase. This time around, the process started by browsing realtor.com like I often have done and out of curiosity I contacted the Century Complete agent, Ms. [name removed], with the intention to inquire about options and was encouraged to visit actual homes for sale. I applied, did not qualify but was provided with an alternative option, was then approved, signed documents, and received keys in a matter of weeks. I am honestly still in shock of how efficient and rather simple the process was. I have already forward contact info to family and friends and am sharing my experience pretty much everywhere I can. Thank You for being part of this first time home buyer experience. Mr. [name removed] is a delight to work with, great personality, attentive, and thorough with his presentations. I appreciate the continued follow up with us regarding the move in and settling in and feel that he set us up for success by providing contact info for the various entities regarding the home (warranties, contractors, etc.) I am highly satisfied with the entire process up to this point and feel confident moving forward enjoying our "Casa de [name removed]" Thank You for the opportunity to share my experience with Your team.

5.0
Verified Homeowner
Lawrenceburg, KY, on Jan 07, 2026

I loved every aspect i felt confident throughout the entire process and if i had to pick something to dislike. It’s not something you all can control but our yard due to the weather is still dirt.

4.9
Verified Homeowner
Kingsford Heights, IN, on Jan 07, 2026

Sales consultant and loan officer were very articulate and informative throughout the whole process.

5.0
Verified Homeowner
Coolidge, AZ, on Jan 07, 2026

The communication

5.0
Verified Homeowner
Palm Bay, FL, on Jan 07, 2026

They explained everything to me, especially since I was a first-time home buyer. They made the process much easier for me.

5.0
Verified Homeowner
Punta Gorda, FL, on Jan 07, 2026

Everyone was really helpful throughout the process

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.