Homebuilder Ratings & Reviews

Century Complete Reviews

4,503 Homeowner Reviews Completed Nov 2023 - May 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Lehigh Acres, FL, on May 12, 2025

Miscommunication between century complete agents.

4.6
Verified Homeowner
Chatsworth, GA, on May 12, 2025

The relator was great shane the builder was great everyone was amazing it was a great experience

5.0
Verified Homeowner
Hogansville, GA, on May 12, 2025

Dislike the communication during the loan process. Liked the process of once the home was completed [name removed] and his team were very helpful.

4.3
Verified Homeowner
Chesterton, IN, on May 10, 2025

Lots of paint smudges on floor. Banister rough (painted without sanding).

5.0
Verified Homeowner
Kingman, AZ, on May 10, 2025

It was really nice to have access to the house with the code so we could look around by our selves.

5.0
Verified Homeowner
Stantonsburg, NC, on May 09, 2025

They sold the same floor plan for less but told me that they were not willing to give the same house for the same price. Advertised as a no HOA property but 2 documents they request my signature on refers to an HOA. Was informed of covents and restrictions 1 week before closing I was not happy about this at all. My sales rep was no longer with the company when I reached out, then found out that my closing agent was leaving too. Still receiving conflicting information, C&R says I need permission and while I was told that I can hear back right away then over a week later im told that it will take more than 30 days, then heard back again stating that approval is necessary. The crew did not fix all of the blue tape items. There is no where to hang my towel in the master bath. The wire shelves company put many holes in my walls. No, grass in the back More things that i do not have time to list.

2.9
Verified Homeowner
Chesterton, IN, on May 09, 2025

Thoroughness of the whole experience and making everything understandable.

5.0
Verified Homeowner
Lehigh Acres, FL, on May 09, 2025

[Translated from ES] All

5.0
Verified Homeowner
Coolidge, AZ, on May 09, 2025

From the beginning, [name removed] gave us great feedback, and a few things to look for in our search for a new home. Even after we closed on the house, [name removed] was there assisting us. While looking at the house we purchased, we met [name removed], [name removed], and [name removed]. Whenever we had a concern, or a question about the home, [name removed] and her crew were right there fix it or explain how the thermostat worked, or the drip irrigation worked. These three individuals were always working in the area and always greeted us and asked us if they could help us with anything. Great teamwork.

5.0
Verified Homeowner
Lehigh Acres, FL, on May 09, 2025

[Translated from ES] What I liked most was the attention and professionalism with which they treated us throughout the entire process.

5.0
Verified Homeowner
Ocala, FL, on May 09, 2025

[Translated from ES] Communication with the client

5.0
Verified Homeowner
Vero Beach, FL, on May 09, 2025

I had a positive experience with this purchase.

4.9
Verified Homeowner
Kingman, AZ, on May 09, 2025

Loved it!!!!! Thanks!!!!

5.0
Verified Homeowner
Lehigh Acres, FL, on May 09, 2025

La amabilidad y el trato de [name removed]

5.0
Verified Homeowner
New Iberia, LA, on May 09, 2025

[name removed] made sure we were happy with the process from start to finish

5.0
Verified Homeowner
Toney, AL, on May 09, 2025

I am charged with [name removed] BUT I just found out a neighbor isn’t and was told our subdivision is a HOA FREE ZONE! I’m upset about this…

4.9
Verified Homeowner
Chatsworth, GA, on May 09, 2025

I so appreciated the ease of connection and communication from everyone. It made the process smooth and easier than I expected.

5.0
Verified Homeowner
Eagle Lake, FL, on May 09, 2025

Customer service communications is excellent

4.9
Verified Homeowner
Benson, AZ, on May 09, 2025

Dealing with [name removed] was pleasant

5.0
Verified Homeowner
Newport, MI, on May 09, 2025

Everything was easy and simplified.

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.