Homebuilder Ratings & Reviews

Century Complete Reviews

4,315 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Coolidge, AZ, on Jan 13, 2026

I loved the speed at which everything went. I didn’t always know who to call or who would be contacting us, though. Everything ended up fine, but some of our questions were answered with “someone will get in touch with you.” They did, so that was fine, but part of the reason I let it all be was because I was so busy with life and work I just didn’t have time to press for more details. It would have been nice to have been given a binder or folder of some kind with all of the contact information for our team. We also discovered when we were almost at closing that there was no garbage disposal in the home. If I had realized that, I would have asked for one to be installed prior to closing. It never occurred to me that there might not be one. However, I do appreciate the team working with us and giving us the appliance package, as well as landscaping the backyard. That is very much appreciated and it made the sale.

4.3
Verified Homeowner
Vine Grove, KY, on Jan 13, 2026

personal attention paid by [name removed] & [name removed]

4.3
Verified Homeowner
Arizona City, AZ, on Jan 13, 2026

No hot water, they fixed it right away

5.0
Verified Homeowner
Coolidge, AZ, on Jan 13, 2026

That the whole process was fast and we had our house ready in less than a month

5.0
Verified Homeowner
Pahrump, NV, on Jan 13, 2026

I likes the continuous support I received from all the staff. Thank you all.

5.0
Verified Homeowner
Fort Mohave, AZ, on Jan 12, 2026

It was a super easy process from start to finish. Everyone that worked on the process with us were great

5.0
Verified Homeowner
Lawrenceburg, KY, on Jan 12, 2026

The lack of communication.

3.9
Verified Homeowner
Chipley, FL, on Jan 12, 2026

I felt as though I was treated like family

5.0
Verified Homeowner
Lawrenceburg, KY, on Jan 12, 2026

Very smooth sailing from the day we wanted the house

5.0
Verified Homeowner
Chatsworth, GA, on Jan 12, 2026

Like the builders stayed in contact and answered any questions I had

5.0
Verified Homeowner
Lexington, NC, on Jan 12, 2026

It didnt seem like the under writers were on the same page. I got asked the same question by multiple people. My realtor had to fight tooth and nail to get a fridge installed. We saw a washer and dryer and a fridge installed at another property but was told they do not come with the home. Luckily, my realtor was able to secure a fridge for me.

4.4
Verified Homeowner
Lexington, NC, on Jan 12, 2026

I liked the convenience of touring the property on my own by using the electronic keypad. I could enter the property without having an agent or realtor present. Century Communities made the purchase of the property an east experience.

5.0
Verified Homeowner
Fort Mohave, AZ, on Jan 12, 2026

Friendly staff. Answered all questions timely. Honored commitment’s quickly.

4.5
Verified Homeowner
Lawrenceburg, KY, on Jan 11, 2026

We like the floor plan and the lot. We dislike the size of the garage, our inability to choose the interior paint and cabinets, and downstairs flooring has streaked spots.

4.4
Verified Homeowner
Bullhead City, AZ, on Jan 11, 2026

Everything went real smooth.

5.0
Verified Homeowner
Hogansville, GA, on Jan 11, 2026

I have had a great experience so far

5.0
Verified Homeowner
Chipley, FL, on Jan 11, 2026

It was an easy process and everyone was very professional and friendly

5.0
Verified Homeowner
Eloy, AZ, on Jan 11, 2026

Honestly, there was nothing I do not dislike. It was a great experience so my first home I thought I was gonna be stressed and I very smooth procees

5.0
Verified Homeowner
Lawrenceburg, KY, on Jan 10, 2026

I thought they were great!

5.0
Verified Homeowner
Lexington, NC, on Jan 10, 2026

I liked everything!

5.0
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.