Homebuilder Ratings & Reviews

Century Complete Reviews

3,764 Homeowner Reviews Completed Apr 2025 - Oct 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Chipley, FL, on Oct 01, 2026

I loved how helpful everyone was and how seamless the process became through the home buying process.

5.0
Verified Homeowner
Pahrump, NV, on Oct 01, 2026

[Translated from ES] I really liked how quickly they worked and always as a team.

5.0
Verified Homeowner
Fort Mohave, AZ, on Oct 01, 2026

So much paperwork! But I love how simple everything was!

4.9
Verified Homeowner
Spartanburg, SC, on Oct 01, 2026

I like how everything move quickly to achieve my home.

5.0
Verified Homeowner
Kingsford Heights, IN, on Sep 30, 2026

Everything with smooth. They went above and beyond!!

5.0
Verified Homeowner
Sebring, FL, on Sep 30, 2026

Through no deliberate fault I was not able to do the pre inspection or walk through prior to closing. This was due to the fact that I lived 3 hours away from the house and wasn't able to quickly the associate

5.0
Verified Homeowner
Lake Hamilton, FL, on Sep 29, 2026

Nothing of importance l was quite satisfied with your conduct of business

5.0
Verified Homeowner
Lexington, NC, on Sep 29, 2026

We weren’t told the backyard wasn’t going to be finished until later.

4.4
Verified Homeowner
Florence, AZ, on Sep 28, 2026

No window screens, no toilet paper holder, towel rack holders, finished garages, wet areas don’t have satin paint.

5.0
Verified Homeowner
Buckeye, AZ, on Sep 27, 2026

I like how the process was quick and smooth

5.0
Verified Homeowner
Vine Grove, KY, on Sep 27, 2026

My issues began about a week before closing. We stopped by to tour the home and discovered that our hallway and powder bathroom were completely flooded. There were also several holes cut into the walls due to a water line being cut. At that point, I was extremely concerned and seriously considered backing out of the purchase. [name removed], the building manager, arrived and was very charismatic and reassuring. He assured us that everything would be taken care of and that we would still be able to close as scheduled one week later. I honestly didn’t see how that was possible given the condition of the home, but he was very good at reassuring us that everything would be completed. A week later, I came for the final walkthrough before closing, and unfortunately, that was not the case. There was a list of approximately six items that still had not been completed and would not be completed before closing. We were also missing three appliances. To say that was frustrating is an understatement. There also seemed to be very little concern about how my family was supposed to move into our new home without essential appliances, including a refrigerator, for an additional three days. Unfortunately, things only became more disappointing after closing and moving in. On day one, we found bottles containing urine littered on our lawn, missing pieces of sidewalk, items from our final walkthrough that were still incomplete, and additional issues that we have continued to discover while actually living in the home. Our doorbell didn’t work. A bathroom door was missing a lock. Several door knobs and latches do not properly align, meaning some doors cannot be completely shut or locked. Here we are a week later, and several of these issues still have not been corrected. Instead, I have been met with attitude and directed to submit warranty requests on a house that is ONE WEEK OLD. Dissatisfied is an understatement. These are issues that should have been identified and addressed during the building manager’s walkthrough before this home was ever presented to us as ready for closing. When someone is purchasing a $271,000 brand-new home, there should be a level of care, attention to detail, and quality control that ensures the home is actually complete and ready for the family purchasing it. This is not my first new-construction home, so I understand that minor issues can arise after moving in. However, this has by far been my worst new-construction experience. I expected better communication, better quality control, and much more care before handing over the keys to a brand-new home. Century Complete, do better.

3.4
Verified Homeowner
Hastings, FL, on Sep 26, 2026

Easy process

5.0
Verified Homeowner
Winston Salem, NC, on Sep 26, 2026

The documentation was thorough, everything went on time. The builder did walkthrough and did a fantastic job fixing all the minor issues before closing.

5.0
Verified Homeowner
Arizona City, AZ, on Sep 25, 2026

It was explained well and everything was smooth and was taken care of. [name removed]

5.0
Verified Homeowner
Kingsford Heights, IN, on Sep 25, 2026

I absolutely loved everyone involved in the sale. Everyone was such a delight to work with. Had great help along the way

5.0
Verified Homeowner
Belleview, FL, on Sep 25, 2026

I like the location first and the hospitality i got from the seller was very good

5.0
Verified Homeowner
Coopersville, MI, on Sep 25, 2026

In house lender In house mortgage insurance Quick and painless

5.0
Verified Homeowner
Lanesville, IN, on Sep 25, 2026

My wife and I were supposed to close on our new home mid August, approximately the 16th. We packed up our household goods in Colorado, through a moving company. Our home was not completed until 18 September. We had to pay the movers an additional thousand dollars to store our household goods. I must say that the construction project manager [name removed] was very forthcoming and kept us updated on the progress of our home.

4.4
Verified Homeowner
Radcliff, KY, on Sep 25, 2026

I liked how every person was willing to help and everyone was very responsive when communicating.

5.0
Verified Homeowner
Vine Grove, KY, on Sep 24, 2026

My sales associate [name removed]

4.9
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.