Homebuilder Ratings & Reviews

Century Complete Reviews

4,394 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Owens Cross Roads, AL, on Jul 18, 2025

I didn't dislike a thing about the process, but one thing I like is that the staff was ready to answer the questions that I might have about the houses as it was built.

5.0
Verified Homeowner
Wickenburg, AZ, on Jul 18, 2025

Read what was written. [name removed] and [name removed] were outstanding in getting issues taken care of and there communication with me. As far as the rest it was totally lack of communication - and rush job.

1.6
Verified Homeowner
Arizona City, AZ, on Jul 17, 2025

Everything was straightforward, with ample support provided throughout the process, making me feel both welcomed and valued

5.0
Verified Homeowner
Arizona City, AZ, on Jul 17, 2025

Dislike, there really not much of an option to do the walk throughs on the weekends, since I liveed 60 miles away from the purchased home it was hard to get there during the week. Did one virtual and I was able to make to the final walk through.

4.4
Verified Homeowner
Benson, AZ, on Jul 17, 2025

Before and when i moved in ,there were 3 or 4 plants in the front yard that were dead. I’m still waiting on this to be resolved by replacement

4.5
Verified Homeowner
Punta Gorda, FL, on Jul 17, 2025

We had a great experience with buying are new home

5.0
Verified Homeowner
Vine Grove, KY, on Jul 16, 2025

I dislike the drive way is kinda high and I believe it scratches the bottom of my car... I didn't realized the home was built without blinds, shower doors, fence... and the garage is undone...

2.6
Verified Homeowner
Arizona City, AZ, on Jul 16, 2025

I loved everyone involved. Our first contact was with the listing agent- [name removed] and she was so well informed. It was impressive. The last contact was with [name removed] who was equally as enthusiastic about the home and invested in our experience.

5.0
Verified Homeowner
Prescott Valley, AZ, on Jul 16, 2025

How easy it was to obtain the property. The only thing I didn’t like was having to get a quote from the builders mortgage company other than that 10/10

5.0
Verified Homeowner
Arizona City, AZ, on Jul 16, 2025

In general. Communication was lacking on the banking side

5.0
Verified Homeowner
Wickenburg, AZ, on Jul 16, 2025

Century's customer service has been excellent throughout the entire process.

5.0
Verified Homeowner
Arizona City, AZ, on Jul 16, 2025

Issues with funding, actually moving

5.0
Verified Homeowner
Lincoln, AL, on Jul 16, 2025

We honestly didn’t have any issues involving the purchasing of our home. They were very quick to help us with and help move our closing date several times. Very professional and very kind.

5.0
Verified Homeowner
Jasper, AL, on Jul 16, 2025

Getting the opportunity to walk-through and learn about the home with the builder was the highlight of our experience.

5.0
Verified Homeowner
Kingsland, GA, on Jul 15, 2025

Couldn't make any modifications before the construction was done

3.5
Verified Homeowner
Lexington, NC, on Jul 15, 2025

My biggest complaint about the entire process was the lack of transparency regarding major issues—specifically, the lack of internet access in the community and the inability to receive mail. These concerns were never openly discussed and only came to light after I discovered them myself. In my opinion, clear communication and transparency are what set a company apart, even if it means admitting mistakes. Not addressing these issues upfront was the most frustrating part of our purchase experience. That said, I do appreciate that the situation was ultimately resolved.

4.7
Verified Homeowner
Prescott Valley, AZ, on Jul 15, 2025

The contract process was smooth and easy, thanks to [name removed] and [name removed]. They made us feel right at home and well taken care of. But once we received keys it went horribly wrong. We are in the middle of warranty repairs, ripping out walls and showers throughout the entire house. We are currently unable to move into our home. We schedule repair visits only to get no shows. We purchased this home for our 70 year old mother to enjoy and live comfortably in Prescott valley. It’s been a complete disaster.

2.4
Verified Homeowner
Coolidge, AZ, on Jul 15, 2025

What I loved about the process was that the site [name removed], building manager, and property manager were all welcoming to any questions, and very helpful with every question/concern we had.

4.6
Verified Homeowner
Punta Gorda, FL, on Jul 15, 2025

Assistance from all parties to lead me thru the process. As a homeowner you only do this a few times in a lifetime. Even so things change over the years.

5.0
Verified Homeowner
Chipley, FL, on Jul 15, 2025

I loved that promises were kept and everyone worked with my situation through the whole process. There was a little hiccup with finding my own inspector but everyone worked together and I was able to choose my inspector.

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.