Homebuilder Ratings & Reviews

Century Complete Reviews

4,556 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Kingman, AZ, on Jun 22, 2025

There are not cabinet handles, the toilet is too low, there is no toilet paper holder, there is not enough built in storage (like over the washer and dryer

5.0
Verified Homeowner
Weeki Wachee, FL, on Jun 21, 2025

We were not satisfied with the repeated requests for additional documents, especially after we had already provided everything that was initially asked for. Additionally, we did not receive the updates we were promised throughout the process, which at the end made communication difficult and frustrating, especially when we were told we had to close on their time frame. If I had one piece of advice for anyone considering a Century Complete home, it would be this: make absolutely sure you’re fully committed to the purchase. The contract is heavily weighted in Century Complete’s favor, offering no flexibility once you're locked in. On a more positive note, we appreciated that the builder took the time to meet with us in person to walk through the building process and answer our questions—that effort did not go unnoticed.

2.9
Verified Homeowner
Lehigh Acres, FL, on Jun 21, 2025

Anyone that was involved with my purchase experience knows that it wasn’t handled perfectly but mainly from the mortgage side but also inspire works directly with you guys so yeah.

3.7
Verified Homeowner
Kissimmee, FL, on Jun 20, 2025

None

4.8
Verified Homeowner
Linwood, NC, on Jun 20, 2025

Horrible communications and lack of help for back yard. If you want to know the whole story call us.

2.3
Verified Homeowner
North Port, FL, on Jun 19, 2025

Everyone was super nice and communicated with us about the process.

5.0
Verified Homeowner
Advance, NC, on Jun 19, 2025

Easy process, responsive staff. At move in, my keys did not work and I reached out for assistance with the matter- this issues still is not resolved 3 weeks later.

4.4
Verified Homeowner
Lake Hamilton, FL, on Jun 18, 2025

Wrong loan type issue. Officer did not realize I had an fha current loan. Which caused closing timing issues.

4.7
Verified Homeowner
Corydon, IN, on Jun 17, 2025

Liked the most- Working with [name removed]

5.0
Verified Homeowner
Linwood, NC, on Jun 17, 2025

I loved how seamless and smooth this whole process is laid out with [name removed]. Also, every person I have dealt with has been super helpful. Special shout out to [name removed] who assisted me with picking out the home & [name removed] - the construction manager who has been giving great tips and tricks anytime I request!

5.0
Verified Homeowner
Defuniak Springs, FL, on Jun 17, 2025

I liked how easy it was to contact and ask questions about the house and how easy it was to get answers. I did not like how nothing could be changed even though I went under contract during the framing process. I also did not like how far I had to drive to close on the house and how last minute I was given the details of closing.

4.7
Verified Homeowner
Supply, NC, on Jun 17, 2025

I liked how fast everyone was working to get to closing. When I had questions everyone was quick to respond and my one issue was addressed quickly.

4.8
Verified Homeowner
Bullhead City, AZ, on Jun 16, 2025

I really liked the online buying experience … I really enjoyed working with my Project Manager [name removed]

4.8
Verified Homeowner
Citrus Springs, FL, on Jun 16, 2025

[name removed] the construction vastly exceeded expectations in explaining the features of our new home.

5.0
Verified Homeowner
Milan, MI, on Jun 16, 2025

Noticing certain spots on the floor is a little uneven. (Weak spots)

4.6
Verified Homeowner
Union, SC, on Jun 16, 2025

Liked approval to furnish all my appliances

4.1
Verified Homeowner
Kingsford Heights, IN, on Jun 16, 2025

The purchase process was very easy, I am a first time homebuyer, everything was explained very well to me prior to closing.

4.9
Verified Homeowner
Coolidge, AZ, on Jun 16, 2025

everyone did what they said they would do and got it done and kept in contact with me throughout the process. I have not moved in yet but on about the 25th of this month I should be there. Need to know where to go to get everything turned on in my name and set up.

4.5
Verified Homeowner
Newport, MI, on Jun 13, 2025

I like that I was able to tour the home quickly.

5.0
Verified Homeowner
Lincoln, AL, on Jun 12, 2025

Liked the assistance with all issues

5.0
Verified Homeowner

Builder Profile

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Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.