Homebuilder Ratings & Reviews

Century Complete Reviews

4,063 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Chatsworth, GA, on May 04, 2026

HOW EASY EVERYTHING WENT THE PEOPLE WHERE AWESOME TO WORK WITH AND SO PROFESSIONAL.

5.0
Verified Homeowner
Radcliff, KY, on May 04, 2026

Loved everything about the entire process from start to finish

5.0
Verified Homeowner
Enterprise, AL, on May 04, 2026

I disliked the lack of communication. There were periods of time where I didn't have any update on my home. It also took a month longer than I was told for my home to be ready to close on. Carpets in every room had clay the floor and I was told that would be cleaned and rid of before moving in, and it was not. There were several tapings made on the first walk through of places that need to be touched up and repainted, but never were. There were too many people involved in the paperwork process and we weren't made aware of who these individuals would be, so it was hard to trust this process online with people we didn't know were going go be involved.

2.2
Verified Homeowner
Bonaire, GA, on May 03, 2026

Communication, feeling rushed, and overall feeling underwhelmed.

2.5
Verified Homeowner
Weeki Wachee, FL, on May 03, 2026

Liked the location of the house. Disliked the entire process of paperwork.

3.8
Verified Homeowner
Bonaire, GA, on May 02, 2026

The ease of the process being online.

4.7
Verified Homeowner
Grifton, NC, on May 01, 2026

The change in who I communicated with but other than that it was great

4.9
Verified Homeowner
Darlington, SC, on May 01, 2026

I loved everything, I didn’t think it would be completed so fast.

5.0
Verified Homeowner
Supply, NC, on May 01, 2026

EVERYONE WAS EASY TO REACH. YOUR TEAM IS EXCELLENT!

5.0
Verified Homeowner
Memphis, IN, on May 01, 2026

My experience was great, easy and fast. [name removed] and [name removed] were great people to work with and helped me with anything i needed.

5.0
Verified Homeowner
Homosassa, FL, on May 01, 2026

Disliked - the sales team - they were not knowledgable, helpful, problem solvers, easy to effectively communicate with, did not follow through on appointments, did not relay important information, did not conduct business in a way that promotes positivity or an image that your company cares about its clients. Liked - construction team, good communication, very helpful, knew how to solve problems, showed up and cared about your clients.

3.0
Verified Homeowner
Supply, NC, on May 01, 2026

La casa....

1.8
Verified Homeowner
Vine Grove, KY, on May 01, 2026

Overall, I was satisfied with the purchase process from contract through move-in, especially given the challenges of coordinating everything during a PCS move. The process was efficient and ultimately allowed me to close on a new home within a tight timeline. However, I was disappointed in how builder-centric the contracts were. Many of the terms were structured in a way that strongly favored the builder, which at times made the process feel less balanced and less transparent than expected. As a buyer, I had to exercise a high level of diligence, ask detailed questions, and seek clarification to fully understand my position and protections. That said, the builder’s agent played an important role in helping navigate these concerns. He worked with me to address questions, clarify expectations, and find reasonable solutions where possible, which made a meaningful difference in the overall experience.

4.9
Verified Homeowner
North Port, FL, on May 01, 2026

Water heater was not corrected for well water, that should just be standard from magnesium ano rod to an aluminum rod. The house should have gutters all the way around the home because it's the right thing to do not because it's not required.

4.3
Verified Homeowner
Kingman, AZ, on Apr 30, 2026

[name removed] was the best!! [name removed] was great!

5.0
Verified Homeowner
Spartanburg, SC, on Apr 29, 2026

lack of constant communication

4.4
Verified Homeowner
Cape Coral, FL, on Apr 26, 2026

Everyone was very communicative, responsive and cordial. The property manager [name removed] was great with explaining everything about our new home, especially as first time homebuyers it was very helpful and well needed. From start to finish it was a well executed process and exceeded our expectations.

5.0
Verified Homeowner
Dublin, GA, on Apr 26, 2026

The closing day was rather cold. I see other new homeowners taking photos with Century Complete staff. I didn’t get any of that. I guess cash buyers don’t get celebrated at closing.

4.8
Verified Homeowner
Cottonwood, AZ, on Apr 25, 2026

Overall, I had a very positive experience. I liked the convenience of completing much of the process online. [name removed] provided a great introduction, [name removed] helped keep everything moving efficiently, and [name removed] was especially excellent—very responsive, attentive, and supportive throughout the entire process. One area for improvement would be clearer communication during certain steps, but overall it was a smooth experience.

5.0
Verified Homeowner
Milan, MI, on Apr 25, 2026

Friendly and efficient builder who took time to answer all questions in detail. Quality is excellent.

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.