Homebuilder Ratings & Reviews

Century Complete Reviews

4,092 Homeowner Reviews Completed Dec 2024 - Jun 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Fort Mohave, AZ, on Jun 12, 2026

Done on time

4.7
Verified Homeowner
Cottonwood, AZ, on Jun 12, 2026

Nothing to do with the individuals who helped us but a suggestion would be more lighting in the bathroom areas( tracklights) etc and better shower heads/ sink heads etc.

5.0
Verified Homeowner
Greenville, NC, on Jun 12, 2026

Everything went Great

5.0
Verified Homeowner
Supply, NC, on Jun 12, 2026

Within 24 hours air air-conditioning went out and the main drain plumbing line backed up and flooded the downstairs.

4.8
Verified Homeowner
Kingsford Heights, IN, on Jun 12, 2026

My experience may be different than most people because I work midnights. Even with that being a hurdle, my experience was good and I don't have a negative remark.

5.0
Verified Homeowner
Jackson, GA, on Jun 11, 2026

Time was very quick

4.7
Verified Homeowner
Cottonwood, AZ, on Jun 11, 2026

The quality of the build, the meticulous attention to detail from the superintendent and each involved trade, the speed of construction and the price point. All outstanding!! Two things I would have liked to have had as an option - I would have liked to have natural gas as an option for my stove, dryer and hot water heater, and I would have liked to be able to extend my garage by 4 feet

5.0
Verified Homeowner
Cottonwood, AZ, on Jun 11, 2026

I was most happy with everyone that i worked with and met with Century Homes. Everyone was helpful, professional, did their jobs very well.

5.0
Verified Homeowner
Spartanburg, SC, on Jun 11, 2026

To have all the appliances

5.0
Verified Homeowner
Hastings, FL, on Jun 11, 2026

I loved the entire process with Century Complete.

5.0
Verified Homeowner
Dunnellon, FL, on Jun 10, 2026

I have bugs in my home every day, I have centipede bugs, spiders, moths (constantly), and I’ve found 2 scorpions! Flying ants are non stop, and I’ve begged for this to be addressed! I’ve spent hundreds of dollars trying to stop the constant infestation! Also, the yard looks horrible because the sod wasn’t placed properly and I have a huge dead area in my yard! I’ve also tried numerous times to get all of the appliances warranties completely by scanning codes, but I think maybe one might have worked (refrigerator). I got error pages with all of the others. Everything was fine on the financial side, after getting a new broker because I was completely disrespected by the first one. But I feel this home is made very cheaply. Nobody uses glue and stick flooring anymore. They at least put in the floating floors. The front door doesn’t seal properly and you can see daylight from the deadbolt up between the door and the frame. I also have to really push the door to get the locks to engage. I’ve also been told by probably 50 people, that they can’t believe that my garage was left unfinished. A friend of mine of over 25years is a realtor and a mortgage broker and she covers [name removed] co. She said that in her 20years, she’s never seen anything like this. It’s very disappointing that a veteran would have to deal with these issues. Also, back to the yard… the sod is so poorly laid that I have destroyed one lawn mower, with my first cut. I’m thrown around, bumped, pulled and feel like I’ve been hit by a semi, after mowing, because of the ill placement that has grooves, steep inclines and it’s just a nightmare! I’ve also been advised that the wood that was placed around the shrubs in the yard, is one reason why I have so many bugs! I was told that the norm is to place rocks. I feel that because of me being so sick, I was taken advantage of.

1.2
Verified Homeowner
Chatsworth, GA, on Jun 10, 2026

Everything went well. I was able to view the properties several times and then I made my final decision and was able to meet meet [name removed] the builder and [name removed]. they were both very nice and helpful.

5.0
Verified Homeowner
Bullhead City, AZ, on Jun 10, 2026

Everything went great.

5.0
Verified Homeowner
Palm Bay, FL, on Jun 10, 2026

I am not fully moving as yet

4.8
Verified Homeowner
Sahuarita, AZ, on Jun 10, 2026

Very fast signing and great communication throughout the process.

5.0
Verified Homeowner
Kingman, AZ, on Jun 09, 2026

The largest dislike for me is the issue with getting my address registered. I was not informed prior that I would need to go to planning and zoning to get an address verification then take that to the post office to request a mailbox and have keys made. Currently I’m holding the wait time for that is about three weeks. Without the address being verified, I am unable to forward the mail from my rental house to this one and no longer have access to retrieve the mail at the rental. I did go and do a mail hold on both addresses at the post office, however, that just creates additional trips and frustration for the homeowner at the post office. There must be a way that Century can start this process to eliminate this frustration.

4.8
Verified Homeowner
Sebring, FL, on Jun 09, 2026

Y far the most reassuring aspect of our home buying experience was walking with the construction manager [name removed]. He went above and beyond to make sure ALL of our questions were answered and met or exceeded our expectations. The floors are amazing and the floor plan is the right size but [name removed] really made us feel like this is our home he was showing us and not a product on the market. Best experience ever!

5.0
Verified Homeowner
Youngstown, FL, on Jun 09, 2026

I loved how the process was very smooth. everyone on the team communicated very well and understood that this was my first time buying a home.

5.0
Verified Homeowner
Elizabethtown, KY, on Jun 09, 2026

Easy to get in contact with and weekly updates on the home

5.0
Verified Homeowner
Spartanburg, SC, on Jun 08, 2026

I have no dislikes

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.