Homebuilder Ratings & Reviews

Century Complete Reviews

4,222 Homeowner Reviews Completed Aug 2024 - Feb 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Benson, AZ, on Jan 30, 2026

[name removed] really taking the time to explain everything to us.

5.0
Verified Homeowner
Vine Grove, KY, on Jan 30, 2026

I loved the home we choose. When moving it- the home was filthy and still trying to get everything up to my standards.

4.6
Verified Homeowner
Covington, GA, on Jan 30, 2026

Application process was very easy. Except when it came time closing. No communication from underwriting for ok to close final documents until the day of closing which is absolutely ridiculous. The only issue i really have in my hone is the basic model appliances. For the price of the home should have been better. For instance a basic level dishwasher than is not energy or water friendly. It washes for 3 hrs. And does not have an express wash. I would never use this appliance. And I will have to buy a new one. The shelving in the pantry absolutely crap. Cant hold any weight. Useless for people who actually put food and canned items in pantry. Those are my biggest issues.

3.7
Verified Homeowner
Ocklawaha, FL, on Jan 30, 2026

I think the title company could be a little more organized.

5.0
Verified Homeowner
Florence, AZ, on Jan 29, 2026

The house had some serious issues which the agent from century that I currently work with was obviously aware of but has previously been reluctant to fix since I bought this house as an investment and I guess she assumed I would not find out about them. She constantly ignores my questions and only selectively gets back to me and responds. So both house delivery quality and agent quality have been very questionable.

0.8
Verified Homeowner
Coolidge, AZ, on Jan 29, 2026

The only thing I had to deal with was the flooding that came from my washer, it was installed great but the corridor where water gets drained into sewer was clogged by builders throwing debris down the pipe corridor

5.0
Verified Homeowner
Newton, NC, on Jan 27, 2026

[name removed] helping me with problems i had

4.9
Verified Homeowner
Defuniak Springs, FL, on Jan 27, 2026

cons: you have to fill out the application online and they don't take counter offers and to get closing costs you have to you their lender

4.6
Verified Homeowner
Fort Pierce, FL, on Jan 27, 2026

I liked the affordability

4.4
Verified Homeowner
Memphis, IN, on Jan 26, 2026

Scheduling a closing location

4.7
Verified Homeowner
Cape Coral, FL, on Jan 26, 2026

Everything was satisfactory but honestly with all wood tile would have been nice. No rug but that’s fixable later.

5.0
Verified Homeowner
Hogansville, GA, on Jan 26, 2026

I love how [name removed], and [name removed] answered all my questions. They made me feel valued and so welcomed. They made home buying a smooth process. I thank them so much and their the best.

5.0
Verified Homeowner
Chipley, FL, on Jan 25, 2026

Great seller and easy finance option

5.0
Verified Homeowner
Linwood, NC, on Jan 25, 2026

I thought the process was easy and smooth!

5.0
Verified Homeowner
Linwood, NC, on Jan 25, 2026

Very smooth proces.

5.0
Verified Homeowner
Macon, GA, on Jan 24, 2026

Very attentive and diligent. Highly recommended.

5.0
Verified Homeowner
Vine Grove, KY, on Jan 24, 2026

I was a first time buyer from an international location and the purchase was made easy via electronic means. Customer service worked around the time change difference

5.0
Verified Homeowner
Lawrenceburg, KY, on Jan 24, 2026

Some delays in communication and miscommunication with the floor plan

4.5
Verified Homeowner
Homosassa, FL, on Jan 24, 2026

Was disappointed that garage walls were not completely sheetrocked. And water pipe in garage i could not find out which way water flows into garage. Pipe was not labeled.

4.7
Verified Homeowner
Greenville, NC, on Jan 23, 2026

Quality of paint, multiple small small defects , not finished like other homes

3.6
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.