Homebuilder Ratings & Reviews

Century Complete Reviews

4,188 Homeowner Reviews Completed Jun 2024 - Dec 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Chesterton, IN, on Dec 03, 2025

I only disliked dealing with the loan company since they were always off with their numbers but liked everything else about the process

5.0
Verified Homeowner
Childersburg, AL, on Dec 03, 2025

I liked how easy it was and the affiliates used. I did not like the lack of information and confusion of who owned what when trying to solve problems

4.5
Verified Homeowner
Radcliff, KY, on Dec 02, 2025

Everything was smooth and all of the representatives we worked with were friendly and fast to respond to questions.

5.0
Verified Homeowner
Cape Coral, FL, on Dec 01, 2025

[name removed] my realtor was the best dealing with this contractor. [name removed] did an amazing job as well.

2.4
Verified Homeowner
Cape Coral, FL, on Dec 01, 2025

I liked how easy the process was and how excellent everyone was with communication.

5.0
Verified Homeowner
Lanesville, IN, on Dec 01, 2025

The service and attention I’ve received after closing and moving in has been nothing but amazing

4.8
Verified Homeowner
Southgate, MI, on Nov 30, 2025

I like how each process or steps were explained.

5.0
Verified Homeowner
Prescott Valley, AZ, on Nov 28, 2025

Pros: The realtor, [name removed], for Century Complete was awesome. The ladies at [name removed] were great. [name removed] - Construction Superintendant always answered his texts for us. [name removed] who oversees construction was fantatsic. Between [name removed] and [name removed] ALL of the below issues have been or are being corrected. Phenomenal customer service from these two. They answer their emails, texts, and phone calls. They really go above and beyond to ensure their customers are completely satisfied. I would absolutely buy another home from Century Complete and recommend them as a home builder, especially if these two men are at the helm. If I ever get the chance, I sincerely want to buy them a beer! As the home owners, we are very satisfied with Century Complete!!! Cons: Our final walk-thru could have been better. The power wasn't connected to the microwave. There was no power to the stove/oven due to bad wiring behind the outlet. (Corrected) The dryer shroud wasn't on and was laying behind the dryer. (Corrected) The refridgerator was super loud when the compressor would kick in. The Whirlpool repairmen have adrressed it and have ordered new parts to correct the issue as of last week, Nov 17 - 21. (Corrected) The washing machine's drain pipe wasn't placed into the wall in order to drain the laundry water from the washing machine. It was still wrapped in a rubber band behind the washing machine. Consequently when our clients went to use the washing machine it flooded the home to include two carpeted bedrooms. (Corrected) All of these appliance issues, with exception to the refridgerator, should have been caught during the appliances installation and/or the final walk-thru.

5.0
Verified Homeowner
Punta Gorda, FL, on Nov 28, 2025

Everything was easy and handled quickly. Just wish the home came with a mailbox.

5.0
Verified Homeowner
Monroe, MI, on Nov 28, 2025

We liked everything about the experience and did not dislike anything

5.0
Verified Homeowner
Chesterton, IN, on Nov 28, 2025

I liked to personal connections

5.0
Verified Homeowner
Radcliff, KY, on Nov 28, 2025

Disliked that the mortgage company dropped the ball 3 times Disliked that the color of my house was not disclosed to me Disliked that we did not receive a tankless water heater like show home. Disliked that I had to keep pushing to get answers. Liked that [name removed] and [name removed] did a great job with communication.

4.5
Verified Homeowner
Vine Grove, KY, on Nov 28, 2025

Everything was transparent and helpful the whole process.

5.0
Verified Homeowner
Coolidge, AZ, on Nov 26, 2025

We were unimpressed with the hands off approach to the sale of our home. We felt like our Century Complete sales representative was not able to quickly or easily answer simple questions about floor plans or specific lots as he had never even been on site nor would he meet personally with us. The “phone tag” feel of the process was irritating and it felt like Century Complete could care less about us personally or whether or not we bought from them. We were also disappointed with the lack of flexibility in choosing lots, floor plans and options. Once the purchase process actually began we were happy with our loan officer [name removed] and very pleased with the Construction Manager [name removed] as he was very helpful, responsive and accommodating.

4.8
Verified Homeowner
Arizona City, AZ, on Nov 25, 2025

The communication is terrible. I really had no input on when things would happen. Toward the end of the process i was just told when to show up and there was no consideration for my time or schedule. The financing situation is a joke and is almost criminal. You force people to use the preferred lender who has rates that are 3 times a much as others. If I didn't have another lender tell me the fees were exorbitant and to negotiate Id be out close to $8000. The only person I had a direct working relationship that made me feel thankful was [name removed]. Since closing on the house we've had several issues and he has gone above and beyond to support our needs.

4.2
Verified Homeowner
Sahuarita, AZ, on Nov 25, 2025

I really enjoy and like that the Century Complete representatives were always available for questions or to fix any issue I found with the home.

5.0
Verified Homeowner
New Albany, IN, on Nov 24, 2025

Everyone at Century was wonderful to work with and made the process really easy. Being a first time home buyer I think I got lucky and had an easy time.

5.0
Verified Homeowner
Newton, NC, on Nov 24, 2025

[name removed] [name removed] completely sold me and made me confident on my purchase

4.6
Verified Homeowner
Hogansville, GA, on Nov 24, 2025

Everyone was helpful and friendly

4.9
Verified Homeowner
Welaka, FL, on Nov 24, 2025

Overall things have been good with the process. The only downside was that the notary wasn’t able to meet us at our new home for the final signing, which would’ve saved us a two-hour drive. A few items also weren’t fixed by the time we closed/moved in, which was a little frustrating. But aside from those things, the experience has been positive.

4.8
Verified Homeowner

Builder Profile

Century Complete logo
info@centurycommunities.com

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.