Homebuilder Ratings & Reviews

Century Complete Reviews

4,143 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Arizona City, AZ, on Mar 16, 2024

I don’t like the flat paint throughout the home. No towel rack in the bathrooms. The thermostat seems hard to work with everything is preset having a hard time working with it.

5.0
Verified Homeowner
Kingman, AZ, on Mar 15, 2024

Like that you pushed to get me in the house early. Dislike that your preferred lender disqualified me right before walk through. Delaying my closing by 10 days.

4.5
Verified Homeowner
Elizabethtown, AL, on Mar 15, 2024

Good feedback against my punch list

4.0
Verified Homeowner
Arizona City, AZ, on Mar 15, 2024

I had a good experience but the home did look different from the pictures on the internet. This is the only thing that took me by surprise

4.9
Verified Homeowner
Lexington, NC, on Mar 15, 2024

Everything was perfect up until the seller credit "misunderstanding" and the fact that it happened less than two weeks before closing. Everyone was helpful.

4.6
Verified Homeowner
Macon, GA, on Mar 15, 2024

The front door smart lock batteries were not working on move in day, although we were told that the batteries were changed.

5.0
Verified Homeowner
Taylor, MI, on Mar 15, 2024

Everything was excellent

5.0
Verified Homeowner
Benson, AZ, on Mar 14, 2024

It was easy and fast

5.0
Verified Homeowner
Kalamazoo, MI, on Mar 14, 2024

Like how fast the process was

5.0
Verified Homeowner
Warner Robins, GA, on Mar 13, 2024

Lack of communication

2.2
Verified Homeowner
Denton, NC, on Mar 13, 2024

The process was very smooth I don't have any real complaints.

4.9
Verified Homeowner
Kissimmee, FL, on Mar 13, 2024

Lack of communication with my realtor and me the buyer

3.6
Verified Homeowner
Arizona City, AZ, on Mar 12, 2024

The whole process with [name removed] was great

5.0
Verified Homeowner
New Iberia, LA, on Mar 11, 2024

Loved that everyone communicated so beautifully and how quickly questions were answered!

4.9
Verified Homeowner
Florence, NC, on Mar 11, 2024

I liked how easy and smooth things went and the fact that I could visit the home and see the building process as it occurred. The only thing I disliked was how during the pre-closing meeting you didn’t really have much time to deeply look to see if there were any adjustments that needed to be made to the home. The entire thing had a lot of information that didn’t allow for this. Then, once you signed the document if you put in a request it was pretty much too late to request any fixes because you had already signed off.

4.8
Verified Homeowner
Arizona City, AZ, on Mar 11, 2024

The experience was great

5.0
Verified Homeowner
Jay, FL, on Mar 11, 2024

Everything went smooth and very impressed with everyone involved.

4.5
Verified Homeowner
Casa Grande, AZ, on Mar 11, 2024

I couldn't make any choices about interior completion

5.0
Verified Homeowner
Gaffney, SC, on Mar 11, 2024

Everything was simple

4.9
Verified Homeowner
Gaffney, SC, on Mar 11, 2024

Start to finish our team was amazing. Everyone involved was a dream to work with. I would/will do it all over again!!

5.0
Verified Homeowner

Builder Profile

Part of Century Communities—a top-10 US public homebuilder—Century Complete allows you to purchase a quality new home through an innovative online experience. Plus, streamlined finishes and floor plans mean you get your dream home quicker and at a more affordable price point!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.