Homebuilder Ratings & Reviews

Century Complete Reviews

4,095 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Vine Grove, KY, on May 08, 2026

NA

5.0
Verified Homeowner
Arizona City, AZ, on May 08, 2026

Construction Manager [name removed] was so helpful and amazing really went above and beyond to help me. Don’t think I could have completed purchase without him.I would give him 100 if I could.

5.0
Verified Homeowner
Greenville, NC, on May 08, 2026

the staff has been very communicative

5.0
Verified Homeowner
Bullhead City, AZ, on May 08, 2026

Liked purchasing on-line. We purchased home paid in full. LOL...I did not realize that the closing would be so fast.

5.0
Verified Homeowner
Memphis, IN, on May 08, 2026

The whole experience was excellent

5.0
Verified Homeowner
Coolidge, AZ, on May 08, 2026

Finding little things after move in but [name removed] has been on top of it and getting things done.

5.0
Verified Homeowner
Coolidge, AZ, on May 08, 2026

After you all done they can do anything to help or improve the after the buying process is completed

3.9
Verified Homeowner
Bullhead City, AZ, on May 08, 2026

No dislikes at all. From the beginning, with [name removed] being very responsive and was on top of everything real time and through your construction manager, [name removed], you have once again proved that Century Complete home buying process in the way to buy a home

5.0
Verified Homeowner
Coolidge, AZ, on May 08, 2026

The process was really fast, all representatives we met with were very knowledgeable and willing. For something we thought could not happen, everyone in the process made sure we understood the process and got us in a new home. Very happy overall with the experience.

5.0
Verified Homeowner
Chipley, FL, on May 08, 2026

I liked having [name removed] around to help with any concerns.

4.7
Verified Homeowner
Florence, AZ, on May 08, 2026

They were always quick in responding to my emails. Everything went smoothly.

5.0
Verified Homeowner
Cape Coral, FL, on May 05, 2026

The process for buying any home I feel like is difficult, and stressful. Buying from century wasn't any more than I expected to be

4.8
Verified Homeowner
Kingman, AZ, on May 05, 2026

Prior to moving in I was told the entrance to the driveway would be taken care of. It did not happen until the day I had the closing walk through, and it could have been done better. Also I was told the yard would have been cleaned of weeds, left over construction debris, etc. It was not done.

4.2
Verified Homeowner
Cottonwood, AZ, on May 05, 2026

[name removed] was very helpful through every step of the move in process

5.0
Verified Homeowner
Macon, GA, on May 05, 2026

Staff was responsive to my questions & needs even after purchase of the home.

5.0
Verified Homeowner
Sumterville, FL, on May 05, 2026

I loved everything about my purchase experience, very overall an easy on

5.0
Verified Homeowner
Chatsworth, GA, on May 04, 2026

HOW EASY EVERYTHING WENT THE PEOPLE WHERE AWESOME TO WORK WITH AND SO PROFESSIONAL.

5.0
Verified Homeowner
Radcliff, KY, on May 04, 2026

Loved everything about the entire process from start to finish

5.0
Verified Homeowner
Enterprise, AL, on May 04, 2026

I disliked the lack of communication. There were periods of time where I didn't have any update on my home. It also took a month longer than I was told for my home to be ready to close on. Carpets in every room had clay the floor and I was told that would be cleaned and rid of before moving in, and it was not. There were several tapings made on the first walk through of places that need to be touched up and repainted, but never were. There were too many people involved in the paperwork process and we weren't made aware of who these individuals would be, so it was hard to trust this process online with people we didn't know were going go be involved.

2.2
Verified Homeowner
Bonaire, GA, on May 03, 2026

Communication, feeling rushed, and overall feeling underwhelmed.

2.5
Verified Homeowner

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.