Homebuilder Ratings & Reviews

Century Complete Reviews

4,616 Homeowner Reviews Completed Sep 2023 - Mar 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Walhalla, SC, on Mar 29, 2025

Our sales rep [name removed] and the builder [name removed] were phenomenal.

5.0
Verified Homeowner
Gaffney, SC, on Mar 29, 2025

It wasn’t complicated they walked me through the process well

5.0
Verified Homeowner
Kingman, AZ, on Mar 29, 2025

I liked how simple and online everything was. It made reading through the paperwork and knowing what my warranty was so much easier. [name removed] was a blessing through this process. She was very communicative and helpful as this was my first home purchase! Her timely response and attention to detail made my life easier. For the orientation and closing walk, both [name removed] and [name removed] were very accommodating to my schedule and even adjusted the time for the walks because I couldn’t get out of work early. I had a lot of niche and random questions that were answered without hesitation. They made me feel confident in the structural integrity and formation of this home (my previous almost purchase ended up flooding due to construction defects so I was a bit weary and jaded through this process). I know that if I have any questions or concerns I can still reach out to them and have problems addressed. I also would like to mention that as a female doing this move and the walks on my own, they never made me feel uncomfortable or un safe. It’s a huge thing and I just wanted to give both [name removed] and [name removed] recognition of that. Moving in was fine, I would recommend maybe building a relationship with a moving company (not Midway Movers in Kingman) so if customers ask, they can recommend a company! Just would make knowing who to go to easier and could build that ability for buyers to trust their moving selection better ( I would recommend [name removed], they were great and efficient). The title company was overall decent but day of closing changed the wire instructions without informing so my lender was short, even though he wired the amount on the instructions he was given. Then was only given an hour to remedy this. It added a level of stress that could’ve easily been avoided if instructions were accurate and more time was given.

4.7
Verified Homeowner
Hogansville, GA, on Mar 28, 2025

The only thing I disliked is Century didn’t tell me how EASY this process was going to be . Let’s start with my realtor who was doing open house that I didn’t know from a can of paint . She SOLD us from day 1 she had our backs and walked us through this process step by step until we closed - Shaneek Our lender [name removed] was AMAZING this gentlemen always had our best interest at heart and you can tell he loves his job and what he does. There was not one time he didn’t respond or give me the information we needed to ensure we met deadlines and closed on time . The builders from [name removed] to [name removed] and everyone involved superior customer service & let’s not forget KNOWLEDGEABLE!!! I ask a lot of questions so to have those answered quickly and truthfully means ALOT!! Our home is beautiful and our kids 7 & 9 couldn’t be happier . To know we gave them this opportunity to experience this process and understand if you work hard you can get what you want is a beautiful thing . Not to mention ( MeMe ) grandma lives one street over in one of your other beautiful homes!!!

5.0
Verified Homeowner
Lizella, GA, on Mar 28, 2025

Everything was smooth and people was nice

4.5
Verified Homeowner
Kingsford Heights, IN, on Mar 28, 2025

Very open. Easy communication and helpfull

5.0
Verified Homeowner
Newport, MI, on Mar 28, 2025

Not being able to have the home recognized by the USPS or DMV.

5.0
Verified Homeowner
Linwood, NC, on Mar 28, 2025

Smooth sailing through the process also promptness to fix or answer any questions I have

5.0
Verified Homeowner
Arizona City, AZ, on Mar 28, 2025

Didn't like the fact the builder is soo aggressive towards the things you point out when you're doing your walkthrough

2.6
Verified Homeowner
Kingsford Heights, IN, on Mar 28, 2025

I disliked the the things we discussed through the final walk through were not addressed before signing. I dislike the garage as I figured out I could fit my crew cab truck inside. Food pantry is constantly cold, and no slow closing toilet lids. I like the ease of online transaction and a great lender I was working with.

3.4
Verified Homeowner
Lincoln, AL, on Mar 28, 2025

The team was great. [name removed] and [name removed] were very helpful with the loan process and [name removed] was very knowledgeable of the home. The entire experience from start to finish was amazing and put a lot of my worry at ease, especially with this being my first time buying a home.

5.0
Verified Homeowner
Lehigh Acres, FL, on Mar 28, 2025

The beautiful newness of the home

5.0
Verified Homeowner
Union, SC, on Mar 28, 2025

I like that every step towards purchasing our home was easy. Century Home team was very thorough.

5.0
Verified Homeowner
Lehigh Acres, FL, on Mar 28, 2025

All the folks I worked with were great and responsive.

5.0
Verified Homeowner
Florence, SC, on Mar 28, 2025

I like that Ms. [name removed] kept on updating us and following up with our requirements and the whole process together with our agent [name removed].

5.0
Verified Homeowner
Florence, SC, on Mar 28, 2025

I drove 6 hours from Maryland with my Fiancé and dog for the final walkthrough, 3 days before closing. Unfortunately my dog was not allowed inside so my fiance had to miss the walk through and wait outside. If I were local to the area, I would understand this rule. However, coming from Maryland with no family in town, I had nowhere else for my dog to be. It was just a bit disappointing, especially considering I was clear to close, so this would have been my home in the end. I understand it may not be typical for people to bring their dog, but we have been back and forth driving from Maryland for this purchase, I just wish that could have been handled differently.

4.7
Verified Homeowner
Ridge Manor, FL, on Mar 28, 2025

Finding a model house that I like

4.8
Verified Homeowner
Kingman, AZ, on Mar 28, 2025

Totally complete

5.0
Verified Homeowner
Kingman, AZ, on Mar 28, 2025

I liked dealing with [name removed] and [name removed] from century complete when we did the walk throughs in kingman az

5.0
Verified Homeowner
Supply, NC, on Mar 28, 2025

The process was smooth from start to finish and [name removed] went above and beyond with our walk thru. Would highly recommend Century Complete to all my friends and family.

5.0
Verified Homeowner

Builder Profile

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.