Homebuilder Ratings & Reviews

Century Complete

Bullhead City

363 Homeowner Reviews
Oct 2023 - Apr 2025

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Bullhead City Communities Map

 

Community Satisfaction Ratings

  • Cedar Creek Estates

    5.0

    Bullhead City - 6 Homeowner Reviews

  • Chaparral Terrace

    4.9

    Bullhead City - 74 Homeowner Reviews

  • Cheyenne Meadows 101

    4.7

    Bullhead City - 67 Homeowner Reviews

  • Cimarron Lakes

    4.5

    Bullhead City - 7 Homeowner Reviews

  • Desert Lakes

    4.7

    Bullhead City - 31 Homeowner Reviews

  • El Rio Country Club

    4.6

    Bullhead City - 7 Homeowner Reviews

  • Greater Kingman Addition

    4.9

    Bullhead City - 4 Homeowner Reviews

  • Rancho Colorado Series A

    4.8

    Bullhead City - 46 Homeowner Reviews

  • Rancho Colorado Series B

    4.9

    Bullhead City - 40 Homeowner Reviews

  • Twin Palm Estates

    4.8

    Bullhead City - 44 Homeowner Reviews

  • Valley Springs Estates

    4.8

    Bullhead City - 37 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Bullhead City
Purchase Experience Testimonials from Real Homebuyers

Bullhead City, AZ, on Mar 31, 2025

Being pressured to sign my contract in 2 days if I wanted the $5,000 concession since I was paying cash. I was given very little notice regarding having to be at the house for walk thru and closing of escrow. Especially since I am driving from los [name removed]. My house was not ready upon close of escrow, making the enjoyment factor of buying my first house at 60, a real bummer. Thankfully [name removed] worked very hard to rectify all of the negative situations and made happy, but still discouraged by the hoops I had to jump through just to get what was mine done right. I hate the fact that there are no bathroom drawers. When my internet was to be installed there was no box to hook it up to. Why was I not surprised, that took almost another 2 weeks to get done, thanks to me calling directly and handling it myself. We are slowly moving in and finding more joy in our house each time we are here.

4.5
Verified Homeowner
Fort Mohave, AZ, on Mar 31, 2025

The people I worked wth initially, the representatives who assisted me [name removed] were very helpful, pleasant, and responsive. However, I was disappointed with the management representative who addressed my concerns about a mix-up in the advertisement of the floor plans, specifically regarding the patio cover. Instead of engaging with my concerns, she seemed more focused on defending herself and the company. This left me with the impression that she was not genuinely interested in listening to my issues and disregarded them entirely. In contrast, [name removed] and [name removed] made a sincere effort to address my worries, which I truly appreciated. [name removed] even visited twice to ensure my satifaction. Nevertheless, the issue at hand was a significant misrepresentation. I discovered that the information on the MLS did not match what was presented on your website, which I had not visited prior to my inquiry. My interest was initially sparked by a home I saw on Zillow that featured a patio. However, when I inquired about why my own home did not include a patio, the response I received was quite insulting. I hope you take this feedback seriously and work towards improving your customer service. Thank you for your attention to this matter.

4.8
Verified Homeowner
Kingman, AZ, on Mar 29, 2025

I liked how simple and online everything was. It made reading through the paperwork and knowing what my warranty was so much easier. [name removed] was a blessing through this process. She was very communicative and helpful as this was my first home purchase! Her timely response and attention to detail made my life easier. For the orientation and closing walk, both [name removed] and [name removed] were very accommodating to my schedule and even adjusted the time for the walks because I couldn’t get out of work early. I had a lot of niche and random questions that were answered without hesitation. They made me feel confident in the structural integrity and formation of this home (my previous almost purchase ended up flooding due to construction defects so I was a bit weary and jaded through this process). I know that if I have any questions or concerns I can still reach out to them and have problems addressed. I also would like to mention that as a female doing this move and the walks on my own, they never made me feel uncomfortable or un safe. It’s a huge thing and I just wanted to give both [name removed] and [name removed] recognition of that. Moving in was fine, I would recommend maybe building a relationship with a moving company (not Midway Movers in Kingman) so if customers ask, they can recommend a company! Just would make knowing who to go to easier and could build that ability for buyers to trust their moving selection better ( I would recommend [name removed], they were great and efficient). The title company was overall decent but day of closing changed the wire instructions without informing so my lender was short, even though he wired the amount on the instructions he was given. Then was only given an hour to remedy this. It added a level of stress that could’ve easily been avoided if instructions were accurate and more time was given.

4.7
Verified Homeowner
Kingman, AZ, on Mar 28, 2025

Totally complete

5.0
Verified Homeowner
Kingman, AZ, on Mar 28, 2025

I liked dealing with [name removed] and [name removed] from century complete when we did the walk throughs in kingman az

5.0
Verified Homeowner
Kingman, AZ, on Mar 26, 2025

[name removed] made our experience a good one and has checked in on us to make sure our needs were met. He was very professional and knowledgeable. No question was too small or too big.

5.0
Verified Homeowner
Kingman, AZ, on Mar 21, 2025

It would’ve been nice to have options on refrigerator, washer dryer, garbage disposal. Also a choice of blinds too.

5.0
Verified Homeowner
Fort Mohave, AZ, on Mar 12, 2025

NA

4.9
Verified Homeowner
Kingman, AZ, on Mar 10, 2025

We liked that they kept their word and the ease of the purchasing process

5.0
Verified Homeowner
Kingman, AZ, on Mar 10, 2025

The process was well taken care of

5.0
Verified Homeowner
Mohave Valley, AZ, on Mar 10, 2025

Easy to work with [name removed] and [name removed]

5.0
Verified Homeowner
Bullhead City, AZ, on Mar 10, 2025

Very easy and smooth process through out

4.8
Verified Homeowner
Kingman, AZ, on Mar 03, 2025

I loved how simple they made it and how fast we were able to close !

5.0
Verified Homeowner
Fort Mohave, AZ, on Feb 28, 2025

Loved the customer service from sales and financing.

5.0
Verified Homeowner
Bullhead City, AZ, on Feb 18, 2025

[name removed] was very helpful with any questions or concerns that I’ve had. He has been delightful!

5.0
Verified Homeowner
Fort Mohave, AZ, on Feb 15, 2025

My contact with builder rep was great. The excitement of buying a home was great and you kind of overlook small details. Now that I am in my home, there are challenges and details I didn’t think about. I am happy with my home overall.

4.7
Verified Homeowner
Fort Mohave, AZ, on Feb 03, 2025

It was like pulling teeth to get answers from our selling realtor, and there were a lot of unknowns that we never got answers for until it was already done.

3.8
Verified Homeowner
Kingman, AZ, on Jan 27, 2025

It was a quick and easy process. I was informed throughout with each step. Overall it was a wonderful experience.

4.3
Verified Homeowner
Fort Mohave, AZ, on Jan 26, 2025

It was a smooth, [name removed] was knowledgeable, responsive and kept me up to speed from beginning to end

5.0
Verified Homeowner
Mohave Valley, AZ, on Jan 22, 2025

Really not clear on closing cost.(Buyer paid for Title Policy) You should put in garage disposal

4.8
Verified Homeowner