Homebuilder Ratings & Reviews

Century Complete

Cape Coral

57 Homeowner Reviews
Jun 2023 - Dec 2024

Century Complete

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Cape Coral Communities Map

 

Community Satisfaction Ratings

  • Cape Coral Classic

    4.7

    Cape Coral - 35 Homeowner Reviews

  • Cape Coral Signature

    4.3

    Cape Coral - 22 Homeowner Reviews

Builder Profile

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Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Cape Coral
Purchase Experience Testimonials from Real Homebuyers

Cape Coral, FL, on Sep 06, 2024

It was fast and easy. Communication was fast and thorough. Everyone we dealt with was professional and very helpful.

5.0
Verified Homeowner
Cape Coral, FL, on Aug 17, 2024

Contact to move in was easy specially for a first time home buyer like myself. The process was easy

4.7
Verified Homeowner
Cape Coral, FL, on Jul 13, 2024

All my questions were answered in a timely manner

5.0
Verified Homeowner
Cape Coral, FL, on May 21, 2024

[Translated from ES] The localization

3.2
Verified Homeowner
Cape Coral, FL, on Apr 17, 2024

The entire process was chaotic. It seemed that nobody was able to get their information straight and communication was either incomplete or non existent. Closing was moved multiple times due to clerical errors on the builder/sellers part and we ended up having to pay a lot more out of pocket due to it moving to a new month. During the first and then the final walk through, some items were not addressed/fixed (ie: sealing around the bathroom area, soffit incomplete leaving the side of the roof exposed, air conditioner filter unable to be accessed, wooden board to attic is missing in garage). I have reached out to builder via text regarding the soffit since that is the most important thing due to birds being able to get up in the roof, and nothing has been done. At this point it’s disheartening that we have spent so much money and feel like we were just another sale and not an actual family purchasing our home.

2.1
Verified Homeowner
Cape Coral, FL, on Apr 05, 2024

Smoth process. Communication was great

4.0
Verified Homeowner
Cape Coral, FL, on Mar 28, 2024

Century did not complete all the necessary things prior to closing. The closing date was supposed to be end of December 2023 and didn’t happen until end of February 2024. The limited contact from Century with the “promise” of closing in 2.5 weeks if I used their lender did not happen. Although I’m happy with my mortgage guy, [name removed], who provided wonderful customer service, Century Communities should work on “more realistic” timelines of a home being complete.

3.4
Verified Homeowner
Cape Coral, FL, on Feb 18, 2024

Lack of upfront details on warranty feature added to the basic home and no absolutely no minor upgrades available

3.2
Verified Homeowner
Cape Coral, FL, on Jun 30, 2023

no me gusta que me fue un poco difícil en comunicarme con la compañía pero tal vez no se si es que no conozco él mecanismo y no tienen porque estar en comunicación constante conmigo aunque en momentos precisos fueton dandole las indicaciones a las personas que debian contactarme también se demoraron en culminar alhunos detalles pero al final XXXXX plieron su palaba.

4.8
Verified Homeowner
Cape Coral, FL, on Mar 05, 2023

The communication throughout the process (construction updates, closing procedures, inspections) was almost non-existent. If wasn't until the VP of Sales, [name removed], got involved that I started to receive updates on the property.

2.4
Verified Homeowner
Cape Coral, FL, on Feb 15, 2023

Could not use my lender because we purchase in an LLC, so had to close 2x, once in cash, then delayed financing.

4.2
Verified Homeowner
Cape Coral, FL, on Jan 01, 2023

Poor communication or lack of. [name removed] and [name removed] was great but the company has to do better with their costumer and upgrade on a lot of things getting up to date like the other builders

4.0
Verified Homeowner
Cape Coral, FL, on Jul 27, 2022

We like the new home, I did not like the delay that there was in the closing date, initially it had to sign in January 2022 and we ended up signing in June 2022, I understand that perhaps it was out of the hands of Century, but everything else was very good, the construction company complied with the delivery of the house. thank you century complete for our new home.

3.7
Verified Homeowner
Cape Coral, FL, on Jun 14, 2022

Construction was VERY DELAYED and communication was very bad

2.5
Verified Homeowner
Cape Coral, FL, on Jun 14, 2022

Delay in construction with VERY LITTLE COMMUNICATIONS

2.4
Verified Homeowner
Cape Coral, FL, on Dec 07, 2021

[Translated from ES] I can finally have my house thanks to the help of the construction company

4.5
Verified Homeowner
Cape Coral, FL, on Nov 09, 2021

I disliked the non transparency.

3.7
Verified Homeowner
Cape Coral, FL, on Oct 21, 2021

[Translated from ES] The place, and the projector of the house

4.3
Verified Homeowner
Cape Coral, FL, on Sep 20, 2021

I liked that we had a direct contact for questions or concerns we may have had.

5.0
Verified Homeowner
Cape Coral, FL, on Sep 06, 2021

Kathy and Kelsey made the process very easy for my brother and I. We were worried that the experience may be unpleasant given our lack of knowledge, but the reality is Kathy and Kelsey eased our worries and went to bat for us on several occasions when we needed things fixed or had trouble with the title company. I couldn’t have asked for a better experience.

5.0
Verified Homeowner