Homebuilder Ratings & Reviews

Century Complete

Jacksonville

99 Homeowner Reviews
Feb 2024 - Aug 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Callahan Crossing

    4.3

    Jacksonville - 2 Homeowner Reviews

  • Flagler Estates

    5.0

    Jacksonville - 6 Homeowner Reviews

  • Glen Eagle

    4.4

    Jacksonville - 7 Homeowner Reviews

  • Greystone

    4.5

    Jacksonville - 7 Homeowner Reviews

  • Heritage Oaks

    5.0

    Jacksonville - 1 Homeowner Reviews

  • Hide-A-Way Lake

    3.6

    Jacksonville - 1 Homeowner Reviews

  • Live Oak Golf & Country Club Estates

    4.8

    Jacksonville - 17 Homeowner Reviews

  • Palm Coast Signature

    4.6

    Jacksonville - 25 Homeowner Reviews

  • River Hill

    4.5

    Jacksonville - 10 Homeowner Reviews

  • The Landing at Crooked River

    4.6

    Jacksonville - 14 Homeowner Reviews

  • Winding River

    3.9

    Jacksonville - 9 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Glen Saint Mary, FL, on Aug 10, 2025

Items pointed out during the walk through were not completely repaired. Doors in home where not painted on the top and bottom and sides. When pointed out to the builder, was told he would send in the painters to paint those items. They came in a did one brush stoke of paint on some of the doors. The entrance door through the garage had two different keys and one did not work. Took a week to get a new lock put on the door. However, to this date I am still unable to lock the top deadbolt lock because the door in unaligned. The construction manager told me he will come by and fit the problem. Prepares this week it will be fixed. Areas around the floor in the HVAC room is not trimmed leaving opening around room for insects or rodents to enter.

4.1
Verified Homeowner
Glen Saint Mary, FL, on Aug 10, 2025

Everything was perfect and we have no complaints

4.6
Verified Homeowner
Woodbine, GA, on Aug 02, 2025

That none of the stuff discussed in the initial walkthrough wasn’t resolved.

3.4
Verified Homeowner
Glen Saint Mary, FL, on Aug 02, 2025

[name removed], the builder and Alylesha in the model

4.7
Verified Homeowner
Woodbine, GA, on Jul 28, 2025

I appreciated the communication and deadlines being met.

5.0
Verified Homeowner
Palm Coast, FL, on Jul 27, 2025

The thorough walk through process was impressive.

5.0
Verified Homeowner
Kingsland, GA, on Jul 15, 2025

Couldn't make any modifications before the construction was done

3.5
Verified Homeowner
Glen Saint Mary, FL, on Jul 12, 2025

Nothing, everything was great !!

4.9
Verified Homeowner
Palatka, FL, on Jul 12, 2025

Unexpected closing dates

4.5
Verified Homeowner
Palatka, FL, on Jul 12, 2025

The process was very fast and smooth

5.0
Verified Homeowner
Woodbine, GA, on Jul 11, 2025

[name removed] the builder was very helpful and always answered phone calls when I had questions or would call back in a timely manner.

4.7
Verified Homeowner
Palatka, FL, on Jun 30, 2025

I liked the fact that from contract through to move in the Century Community was always availble by text, phone, or email before and after my work hours. In my line of work Monday to Friday, 8 am to 5 pm, I am not available therefore flexability of scheduling, the user friendly Century Community websites, and correspondence were key factors in making home buying such a positive experience.

5.0
Verified Homeowner
Woodbine, GA, on Jun 25, 2025

I love the space, community and build. I disliked that there were no back screen or blinds in any areas.

4.7
Verified Homeowner
Palm Coast, FL, on Jun 24, 2025

Updates on building progress

4.7
Verified Homeowner
Palatka, FL, on Jun 09, 2025

The home is wonderful, but the purchase process was terrible. I almost walked several times as the back office support seemed to throw roadblocks in the way constantly. It was clear the people involved were not local and seemed unclear of regional requirements. on-site personnel were all great.

4.7
Verified Homeowner
Palm Coast, FL, on Jun 01, 2025

Everything went really smooth

5.0
Verified Homeowner
Crescent City, FL, on May 20, 2025

Little bit of uncertainty about out of pocket closing costs until near the closing. However everything worked out very well for us.

5.0
Verified Homeowner
Woodbine, GA, on Apr 27, 2025

Corporate in Chicago gave my realtor and independent home inspector some trouble / additude.

4.5
Verified Homeowner
Palm Coast, FL, on Apr 24, 2025

The help and explanations at closing,taking time to go over the warranty

5.0
Verified Homeowner
Hastings, FL, on Apr 24, 2025

Everything!!!

4.9
Verified Homeowner