Homebuilder Ratings & Reviews

Century Complete

Birmingham

95 Homeowner Reviews
Apr 2023 - Oct 2024

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Birmingham Communities Map

 

Community Satisfaction Ratings

  • Clear Springs

    4.9

    Birmingham - 18 Homeowner Reviews

  • Kensington Gardens

    5.0

    Birmingham - 2 Homeowner Reviews

  • Red Oak

    4.8

    Birmingham - 10 Homeowner Reviews

  • Solitude Acres

    4.8

    Birmingham - 22 Homeowner Reviews

  • Steven's Cove

    4.3

    Birmingham - 12 Homeowner Reviews

  • Westchester

    4.7

    Birmingham - 31 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Birmingham
Purchase Experience Testimonials from Real Homebuyers

Albertville, AL, on Oct 05, 2024

Easy process

5.0
Verified Homeowner
Birmingham, AL, on Sep 30, 2024

I like that I never felt forgotten.

5.0
Verified Homeowner
Lincoln, AL, on Sep 27, 2024

I did not have any dislikes. I liked the process because it was easy and explanatory. The house plans are very nice. It was hard for me to chose from. But I did make the right choice form me and my family.

4.9
Verified Homeowner
Birmingham, AL, on Sep 21, 2024

I loved that they were always available to answer any questions I had about everything. [name removed] was amazing and was always available no matter what time I contacted her

5.0
Verified Homeowner
Lincoln, AL, on Aug 30, 2024

Nothing

4.9
Verified Homeowner
Albertville, AL, on Aug 03, 2024

I liked that my sales rep and the builder were so accessible. Either through email, phone or in person. They were quick to answer any questions we had and prepared us to own the home. They were also quick to get things complete so we could move in by our closing date while working with an outside lender.

5.0
Verified Homeowner
Lincoln, AL, on Jul 23, 2024

There is nothing that I really don't dislike however there where some things about the design of the homes that I didn't understand... upon looking around at the other homes I noticed some of them have attic vents and my home was inspected and one of the things recommend from the inspection was to have an attic vent. I just don't understand why put them on some homes and not on others. Overall there was nothing I didn't like about my experience my builder was very helpful and very understanding and I love my home.

4.9
Verified Homeowner
Lincoln, AL, on Jul 18, 2024

It was awesome; closing coordinator should've had more experience

4.8
Verified Homeowner
Lincoln, AL, on Jul 18, 2024

everything went well, we had a great closing and support from Century.

5.0
Verified Homeowner
Lincoln, AL, on Jul 10, 2024

NA

4.6
Verified Homeowner
Lincoln, AL, on Jun 08, 2024

I like the people I got to meet and it was a fast process

5.0
Verified Homeowner
Lincoln, AL, on Jun 06, 2024

Like: -how smooth walkthroughs were -my second loan officer -how easily things were explained, all my questions always got answered Dislike - my first loan officer

5.0
Verified Homeowner
Albertville, AL, on Jun 06, 2024

It was all easy and went smooth

5.0
Verified Homeowner
Albertville, AL, on May 29, 2024

Everything was great!

5.0
Verified Homeowner
Albertville, AL, on Apr 22, 2024

Everything was straight forward and [name removed] explained everything thoroughly. He has been extremely helpful through the whole process.

5.0
Verified Homeowner
Albertville, AL, on Apr 17, 2024

The constant contact with my realtor, and rep

5.0
Verified Homeowner
Albertville, AL, on Mar 27, 2024

The majority of the back yard was left in terrible condition and required us to pay $2500 to a landscape company for it to be usable. No matter the size of the lot, the lawn should be move in ready, not just 20’ from the house. It should not require a homeowner to fix what was not complete.

4.5
Verified Homeowner
Birmingham, AL, on Mar 26, 2024

My purchase experience was a great one. The overall process went smoothly, and everyone was willing to help, guide and/or answer any questions I had.

4.5
Verified Homeowner
Albertville, AL, on Mar 22, 2024

Nothing I can think of, the process from start to finish was very smooth.

5.0
Verified Homeowner
Birmingham, AL, on Jan 08, 2024

As closing date was approaching, communication with our sales agent and parties involved with closing documents became a little less timely. Orientation and closing dates had to be adjusted and there was a bit of miscommunication when times had to be adjusted as well. The appraisal was done before utilities were on and working. There was also a refridgerator included on the appraisal although there wasn't one installed in our home. Orientation and walthroughs went smoothly once dates and times were rescheduled and confirmed. [name removed] gave thourough instructions on home maintenance and how to use devices within the homes. We love how modern the home is as well as our chosen floor plan.

4.1
Verified Homeowner