Homebuilder Ratings & Reviews

Century Complete

Upstate

173 Homeowner Reviews
Jan 2023 - Jul 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Upstate Communities Map

 

Community Satisfaction Ratings

  • Buffalo Creek

    4.8

    Upstate - 8 Homeowner Reviews

  • Dillon St.

    4.8

    Upstate - 4 Homeowner Reviews

  • Dobson Meadows

    4.6

    Upstate - 12 Homeowner Reviews

  • Duncan Woods

    4.9

    Upstate - 2 Homeowner Reviews

  • Ellis Ferry Estates

    4.8

    Upstate - 20 Homeowner Reviews

  • Field Crest Farm

    4.5

    Upstate - 37 Homeowner Reviews

  • Garrison Place

    4.5

    Upstate - 22 Homeowner Reviews

  • Moss Creek - Spartanburg

    4.6

    Upstate - 17 Homeowner Reviews

  • North Park

    4.5

    Upstate - 11 Homeowner Reviews

  • Palmetto Point

    4.6

    Upstate - 19 Homeowner Reviews

  • Pinehaven Pointe II

    4.4

    Upstate - 2 Homeowner Reviews

  • Windsor Haven

    4.8

    Upstate - 10 Homeowner Reviews

  • Windsor Place

    4.8

    Upstate - 9 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Upstate
Purchase Experience Testimonials from Real Homebuyers

Union, SC, on Jul 15, 2024

Everything went smoothly

5.0
Verified Homeowner
Spartanburg, SC, on Jul 10, 2024

Only minor details were left incomplete after purchase but human error is normal. Otherwise I am thrilled with my modest but beautiful new build`

4.0
Verified Homeowner
Union, SC, on Jul 10, 2024

At some point it wasn’t really good communication through the contract stage but overall everything was good

4.4
Verified Homeowner
Spartanburg, SC, on Jul 10, 2024

Trouble with cooling 2 days after purchasing home

5.0
Verified Homeowner
Spartanburg, SC, on Jul 02, 2024

I love the whole process from CC agent and the builder . Great work guys !!

5.0
Verified Homeowner
Boiling Springs, SC, on Jun 28, 2024

Smooth process

4.5
Verified Homeowner
Chesnee, SC, on Jun 28, 2024

Aside from the nerve wracking underwriting process, my purchase was very smooth. I was updated on a consistent basis.

4.6
Verified Homeowner
Spartanburg, SC, on Jun 24, 2024

The responsiveness

5.0
Verified Homeowner
Walhalla, SC, on Jun 21, 2024

Everything on-line was different. The not being able to set up online monthly payment is an inconvenience. Also, we never received a plat

4.9
Verified Homeowner
Union, SC, on May 31, 2024

I love everything about my purchase experience. I will do it all over again.

5.0
Verified Homeowner
Union, SC, on May 24, 2024

The whole experience was satisfactory throughout the process. The only SLIGHT downside was receiving the wire instructions for my closing costs the DAY OF my closing. Apparently for some financial institutions, when a wire transfer is initiated, the funds are not available to the receiving party that same day. Therefore I was not able to obtain my keys the day of closing which was a bit disappointing. I wish I had received the instructions prior to closing day and it would’ve allowed my bank time to process the funds in preparation for closing day. Other than that, great experience! Keys received next day.

5.0
Verified Homeowner
Spartanburg, SC, on May 13, 2024

[Translated from ES] Very good excellent experience

5.0
Verified Homeowner
Williamston, SC, on May 02, 2024

I love they services????

5.0
Verified Homeowner
Boiling Springs, SC, on Apr 28, 2024

Everything was great except for [name removed]. I cannot say enough nice things about [name removed] and jimmy, someone named [name removed] took over for [name removed] on the last day since she can’t do her job correctly and he got everything done that she could not handle.

4.4
Verified Homeowner
Williamston, SC, on Apr 24, 2024

There was nothing particular to dislike, I know my wife would have preferred more frequent updates and possibly do have been able to do a pre-drywall walk through, but I know the construction process doesn't always allow for that. Might want to see a little more care taken for the lawn sod that was put in a little earlier through the process so that it has time to root before move-in.

5.0
Verified Homeowner
Spartanburg, SC, on Apr 14, 2024

Loved it all

5.0
Verified Homeowner
Williamston, SC, on Apr 13, 2024

The only issue we have had is our house getting very wet and muddy after rain. Many houses rainwater is directed into our yard and this causes our sod to be very mushy for days after. We have a mud problem and our sod has shifted from the constant flow over water over our lawn.

4.4
Verified Homeowner
Spartanburg, SC, on Apr 06, 2024

Overall the process was good, no big issues during the purchasing process. Honestly, the only thing that I was not informed is the service’s availability in this area where the house is located. We don’t have Internet service and that is an issue. Most people do their stuff over Internet and is hard to find a service provider. That is a service the company should make sure the future residents will have once they move in.

5.0
Verified Homeowner
Boiling Springs, SC, on Apr 03, 2024

I was signed using my cellphone its good

4.6
Verified Homeowner
Spartanburg, SC, on Mar 28, 2024

No hassle

4.8
Verified Homeowner