Homebuilder Ratings & Reviews

Century Complete

Upstate

211 Homeowner Reviews
Jun 2023 - Dec 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Upstate Communities Map

 

Community Satisfaction Ratings

  • Airline Rd Lots

    4.0

    Upstate - 2 Homeowner Reviews

  • Buffalo Creek

    4.8

    Upstate - 24 Homeowner Reviews

  • Cottages at Pickens

    4.7

    Upstate - 15 Homeowner Reviews

  • Dillon St.

    4.9

    Upstate - 10 Homeowner Reviews

  • Ellis Ferry Estates

    4.8

    Upstate - 20 Homeowner Reviews

  • Field Crest Farm

    4.5

    Upstate - 33 Homeowner Reviews

  • Garrison Place

    4.5

    Upstate - 22 Homeowner Reviews

  • Moss Creek - Spartanburg

    4.7

    Upstate - 25 Homeowner Reviews

  • North Park

    4.5

    Upstate - 10 Homeowner Reviews

  • Palmetto Point

    4.7

    Upstate - 23 Homeowner Reviews

  • Pinehaven Pointe II

    4.6

    Upstate - 9 Homeowner Reviews

  • Sawyers Mill

    4.8

    Upstate - 3 Homeowner Reviews

  • Windsor Haven

    4.8

    Upstate - 15 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Upstate
Purchase Experience Testimonials from Real Homebuyers

Spartanburg, SC, on Dec 19, 2024

Loved the constant communication and helpfulness of the company and builders. Disliked the attorney’s office and closing process.

4.6
Verified Homeowner
Laurens, SC, on Dec 09, 2024

Dislikes:The length of time it took to get information from Century Complete. Pricing of homes changed from what the site had originally had. No perks. One part of the subdivision has no HOA and this one does. Not having a mailbox when moving in. No refrigerator. Likes: Styke and size of the home.

3.7
Verified Homeowner
Spartanburg, SC, on Dec 06, 2024

[Translated from ES] The help and patience they had with us

4.9
Verified Homeowner
Laurens, SC, on Dec 04, 2024

Buying a new house is one of the big steps in life.but I found everything I wanted in my new house. I love my house for lots of reasons ,but my very favorite reason I love it because I have a nice neighbors and quiet and safe community.

4.8
Verified Homeowner
Union, SC, on Dec 04, 2024

The paperwork from different people

5.0
Verified Homeowner
Union, SC, on Dec 01, 2024

Location and scenery

4.9
Verified Homeowner
Inman, SC, on Nov 20, 2024

Being online makes it less personal

4.7
Verified Homeowner
Inman, SC, on Nov 17, 2024

It was a fast process.

5.0
Verified Homeowner
Pickens, SC, on Nov 10, 2024

As first time home buyers we are extremely pleased with how smooth the process was. The only complications and confusion we had was with inspire loans. Our realtor was told one thing and would inform us of the conversation she had with [name removed]. Within an hour we were told something completely different than what he advised her. Thankfully she stayed very involved and made sure that what we were promised in the beginning is what we ended with.

4.5
Verified Homeowner
Union, SC, on Nov 04, 2024

I liked how in-depth the Century staff would get into detail with the whole process to ensure there is no miss communication!

5.0
Verified Homeowner
Union, SC, on Nov 01, 2024

Everyone that I was involved with was very helpful

5.0
Verified Homeowner
Pickens, SC, on Oct 21, 2024

I will NEVER buy a house "online" again. Everyone that we worked with was very nice, but it was extremely frustrating as I had problems scanning many of the required papers. I would have liked to have the opportunity to drop things off, or fax them over.

4.8
Verified Homeowner
Pickens, SC, on Oct 21, 2024

Initially, there were many inconsistencies relayed to my realtor and I when originally reserved the lot. The second/final time I reserved the lot prior to closing, the communication about the pricing and incentives were greatly improved and rectified. Much better experience the second time around.

4.8
Verified Homeowner
Walhalla, SC, on Oct 20, 2024

The process was very smooth. The lender was great working with. The builder Mr. [name removed] was phenomenal in explaining things and walking me through home tips.

4.8
Verified Homeowner
Pickens, SC, on Oct 13, 2024

I have no complaints with the process at all.

5.0
Verified Homeowner
Laurens, SC, on Oct 12, 2024

It met all my expectations and was a easy process.

4.6
Verified Homeowner
Anderson, SC, on Oct 08, 2024

I was a little frustrated when I first began this process because the [name removed] was first advertised then the information changed to the [name removed]. [name removed] has always been there to understand and help. She worked well with my realtor. Everything after that moved fairly quickly. I didn't get as many updates on the build as I thought I would but that wasn't a huge deal. [name removed] explained everything about the house and made sure the house was delivered with quality, on time, and with all the inspector's and my punch list items complete. The back stoop should be a bigger because as it stands it is a con on these houses. [name removed] and [name removed] were so helpful in getting the financial side complete and due to the hurricane [name removed] called afterwards to make sure no damage had occurred or any touch ups were needed. Everyone I encountered was extremely helpful and knowledgeable

4.6
Verified Homeowner
Inman, SC, on Oct 07, 2024

In my case, I liked everything... even everything very much.

5.0
Verified Homeowner
Chesnee, SC, on Oct 05, 2024

Paperwork

4.9
Verified Homeowner
Pickens, SC, on Aug 30, 2024

They friendly and timely responses via email from the entire team.

5.0
Verified Homeowner