Homebuilder Ratings & Reviews

Century Complete

Upstate

220 Homeowner Reviews
Oct 2023 - Apr 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Upstate Communities Map

 

Community Satisfaction Ratings

  • Airline Rd Lots

    4.4

    Upstate - 4 Homeowner Reviews

  • Bailey Park

    4.9

    Upstate - 5 Homeowner Reviews

  • Buffalo Creek

    4.8

    Upstate - 33 Homeowner Reviews

  • Cottages at Pickens

    4.8

    Upstate - 18 Homeowner Reviews

  • Dillon St.

    4.9

    Upstate - 10 Homeowner Reviews

  • Ellis Ferry Estates

    4.8

    Upstate - 14 Homeowner Reviews

  • Field Crest Farm

    4.6

    Upstate - 20 Homeowner Reviews

  • Garrison Place

    4.5

    Upstate - 22 Homeowner Reviews

  • Moss Creek - Spartanburg

    4.7

    Upstate - 27 Homeowner Reviews

  • North Park

    4.3

    Upstate - 5 Homeowner Reviews

  • Palmetto Point

    4.7

    Upstate - 23 Homeowner Reviews

  • Pinehaven Pointe II

    4.6

    Upstate - 9 Homeowner Reviews

  • Sawyers Mill

    4.9

    Upstate - 9 Homeowner Reviews

  • Windsor Haven

    4.8

    Upstate - 21 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Upstate
Purchase Experience Testimonials from Real Homebuyers

Walhalla, SC, on Mar 29, 2025

Our sales rep [name removed] and the builder [name removed] were phenomenal.

5.0
Verified Homeowner
Gaffney, SC, on Mar 29, 2025

It wasn’t complicated they walked me through the process well

5.0
Verified Homeowner
Union, SC, on Mar 28, 2025

I like that every step towards purchasing our home was easy. Century Home team was very thorough.

5.0
Verified Homeowner
Gaffney, SC, on Mar 18, 2025

Communication was outstanding. Builder always answered all of my questions promptly.

5.0
Verified Homeowner
Union, SC, on Mar 15, 2025

It was all worth the wait! I am amazed and appreciate each and every one of you with century complete for making my dreams come true!!

5.0
Verified Homeowner
Walhalla, SC, on Mar 11, 2025

It was an easy process for the most part. The loan officer could have had a little better communication. The best part was interactions with [name removed]. From the time we met him when we first looked at the development, he was very helpful in answering questions and showed us the upcoming lots and based on our conversation, suggested the Thomasville model which we ultimately bought. He was great during the final walkthroughs and made sure that we understood all of the features of the home.

4.8
Verified Homeowner
Gaffney, SC, on Mar 10, 2025

Easy to communicate. Answered all of my questions. Thank you

5.0
Verified Homeowner
Gaffney, SC, on Mar 07, 2025

The only complaint we had was that after we wired the down payment, we didn't hear from anyone and there were a lot of people involved with communicating with us and it seems like there was miscommunication.

4.7
Verified Homeowner
Walhalla, SC, on Feb 04, 2025

Difficulty of the loan process., even with 50% down payment. Terminology throughout process difficult. Example, loan officers wanted me to explain large deposits in my account, so I tried to explain. When what they wanted was deposits slip copies of where I had sold a $450k home.

3.9
Verified Homeowner
Inman, SC, on Jan 11, 2025

they honored their promotion after there was an issue that came up

5.0
Verified Homeowner
Inman, SC, on Jan 11, 2025

Once we went under contract it was another 3 weeks before a sold sign went in the yard and the home was still available for self tours. Was t super fond of the idea of anyone being able to go in or out of our future home

4.4
Verified Homeowner
Inman, SC, on Jan 06, 2025

It went smoothly through the whole process.

4.7
Verified Homeowner
Inman, SC, on Jan 05, 2025

The loan offer was wonderful,very please ease to work with what I ddnt understand he was right there with my realtor at the end under writer's made me question not good experience with them

5.0
Verified Homeowner
Walhalla, SC, on Dec 28, 2024

I liked how hands on all parties involved were. I never waited long for help or answers. Anything my inspector found was fixed immediately

5.0
Verified Homeowner
Pickens, SC, on Dec 28, 2024

Everything was perfect, smooth and stress-free

5.0
Verified Homeowner
Pickens, SC, on Dec 28, 2024

Fairly quick process

5.0
Verified Homeowner
Spartanburg, SC, on Dec 19, 2024

Loved the constant communication and helpfulness of the company and builders. Disliked the attorney’s office and closing process.

4.6
Verified Homeowner
Laurens, SC, on Dec 09, 2024

Dislikes:The length of time it took to get information from Century Complete. Pricing of homes changed from what the site had originally had. No perks. One part of the subdivision has no HOA and this one does. Not having a mailbox when moving in. No refrigerator. Likes: Styke and size of the home.

3.7
Verified Homeowner
Spartanburg, SC, on Dec 06, 2024

[Translated from ES] The help and patience they had with us

4.9
Verified Homeowner
Laurens, SC, on Dec 04, 2024

Buying a new house is one of the big steps in life.but I found everything I wanted in my new house. I love my house for lots of reasons ,but my very favorite reason I love it because I have a nice neighbors and quiet and safe community.

4.8
Verified Homeowner