Homebuilder Ratings & Reviews

Century Complete

Upstate

177 Homeowner Reviews
Mar 2023 - Sep 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Upstate Communities Map

 

Community Satisfaction Ratings

  • Buffalo Creek

    4.7

    Upstate - 13 Homeowner Reviews

  • Cottages at Pickens

    4.8

    Upstate - 4 Homeowner Reviews

  • Dillon St.

    4.9

    Upstate - 6 Homeowner Reviews

  • Dobson Meadows

    4.8

    Upstate - 1 Homeowner Reviews

  • Duncan Woods

    4.9

    Upstate - 1 Homeowner Reviews

  • Ellis Ferry Estates

    4.8

    Upstate - 20 Homeowner Reviews

  • Field Crest Farm

    4.5

    Upstate - 37 Homeowner Reviews

  • Garrison Place

    4.5

    Upstate - 22 Homeowner Reviews

  • Moss Creek - Spartanburg

    4.6

    Upstate - 18 Homeowner Reviews

  • North Park

    4.5

    Upstate - 11 Homeowner Reviews

  • Palmetto Point

    4.7

    Upstate - 22 Homeowner Reviews

  • Pinehaven Pointe II

    4.6

    Upstate - 3 Homeowner Reviews

  • Windsor Haven

    4.8

    Upstate - 13 Homeowner Reviews

  • Windsor Place

    4.9

    Upstate - 6 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Upstate
Purchase Experience Testimonials from Real Homebuyers

Pickens, SC, on Aug 30, 2024

They friendly and timely responses via email from the entire team.

5.0
Verified Homeowner
Laurens, SC, on Aug 30, 2024

Nothing

5.0
Verified Homeowner
Williamston, SC, on Aug 30, 2024

Estoy totalmente satisfecho

5.0
Verified Homeowner
Walhalla, SC, on Aug 27, 2024

Having to drive to Greenville to close on my home when the home was over 1 hour away was a little disappointing and not being allowed to use my own Closing Attorney that was located merely 10 minutes from the home.

4.7
Verified Homeowner
Union, SC, on Aug 09, 2024

Explained in previous note. [name removed] was too high pressure. I ended up just ignoring her texts and calls while we attempted to see if we could get an offer from opendoor or offerpad that made this make financial sense for us. Luckily we did. Loan Officer [name removed] was also standoffish many times near the point of being in my opinion rude. "Well your gonna let me talk because I'm taking time out of my Sunday to talk to you." Cool....then don't pick up the phone.

4.8
Verified Homeowner
Chesnee, SC, on Jul 28, 2024

It was an easy process once the house was done, and I really appreciate everyone that was involved with this process. They were all easy to work with.

5.0
Verified Homeowner
Union, SC, on Jul 15, 2024

Everything went smoothly

5.0
Verified Homeowner
Spartanburg, SC, on Jul 10, 2024

Only minor details were left incomplete after purchase but human error is normal. Otherwise I am thrilled with my modest but beautiful new build`

4.0
Verified Homeowner
Union, SC, on Jul 10, 2024

At some point it wasn’t really good communication through the contract stage but overall everything was good

4.4
Verified Homeowner
Spartanburg, SC, on Jul 10, 2024

Trouble with cooling 2 days after purchasing home

5.0
Verified Homeowner
Spartanburg, SC, on Jul 02, 2024

I love the whole process from CC agent and the builder . Great work guys !!

5.0
Verified Homeowner
Boiling Springs, SC, on Jun 28, 2024

Smooth process

4.5
Verified Homeowner
Chesnee, SC, on Jun 28, 2024

Aside from the nerve wracking underwriting process, my purchase was very smooth. I was updated on a consistent basis.

4.6
Verified Homeowner
Spartanburg, SC, on Jun 24, 2024

The responsiveness

5.0
Verified Homeowner
Walhalla, SC, on Jun 21, 2024

Everything on-line was different. The not being able to set up online monthly payment is an inconvenience. Also, we never received a plat

4.9
Verified Homeowner
Union, SC, on May 31, 2024

I love everything about my purchase experience. I will do it all over again.

5.0
Verified Homeowner
Union, SC, on May 24, 2024

The whole experience was satisfactory throughout the process. The only SLIGHT downside was receiving the wire instructions for my closing costs the DAY OF my closing. Apparently for some financial institutions, when a wire transfer is initiated, the funds are not available to the receiving party that same day. Therefore I was not able to obtain my keys the day of closing which was a bit disappointing. I wish I had received the instructions prior to closing day and it would’ve allowed my bank time to process the funds in preparation for closing day. Other than that, great experience! Keys received next day.

5.0
Verified Homeowner
Spartanburg, SC, on May 13, 2024

[Translated from ES] Very good excellent experience

5.0
Verified Homeowner
Williamston, SC, on May 02, 2024

I love they services????

5.0
Verified Homeowner
Boiling Springs, SC, on Apr 28, 2024

Everything was great except for [name removed]. I cannot say enough nice things about [name removed] and jimmy, someone named [name removed] took over for [name removed] on the last day since she can’t do her job correctly and he got everything done that she could not handle.

4.4
Verified Homeowner