Homebuilder Ratings & Reviews

Century Complete

Florida South Central

211 Homeowner Reviews
Apr 2023 - Oct 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Florida South Central Communities Map

 

Community Satisfaction Ratings

  • Bradbury Creek 42s

    4.9

    Florida South Central - 4 Homeowner Reviews

  • Bradbury Creek 52s

    4.2

    Florida South Central - 1 Homeowner Reviews

  • Daytona Park Estates

    4.6

    Florida South Central - 1 Homeowner Reviews

  • Deltona Classic

    4.2

    Florida South Central - 4 Homeowner Reviews

  • Eagle Hammock

    4.7

    Florida South Central - 18 Homeowner Reviews

  • Hillview

    4.6

    Florida South Central - 48 Homeowner Reviews

  • Poinciana - Osceola County

    4.7

    Florida South Central - 4 Homeowner Reviews

  • Poinciana - Polk County

    4.2

    Florida South Central - 23 Homeowner Reviews

  • Scenic Terrace South 40s

    4.6

    Florida South Central - 4 Homeowner Reviews

  • Scenic Terrace South 50s

    4.8

    Florida South Central - 10 Homeowner Reviews

  • Sebring Classic

    4.5

    Florida South Central - 8 Homeowner Reviews

  • Stone Ridge 45s

    5.0

    Florida South Central - 1 Homeowner Reviews

  • Stone Ridge 50s

    4.9

    Florida South Central - 1 Homeowner Reviews

  • Sumter Villas

    4.6

    Florida South Central - 84 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Florida South Central
Purchase Experience Testimonials from Real Homebuyers

Sumterville, FL, on Oct 05, 2024

Did not like the non refundable deposit to the builder. We were confident in our funding but the added stress of knowing we would not get our deposit back if any unforeseeable circumstances arose.

3.8
Verified Homeowner
Lake Hamilton, FL, on Sep 30, 2024

Slow process for making fixes to builder related issues prior to move in date. i.e. from walkthrough to closing, there are some issue that should have not been overlooked, such as adding weather strips to the door, and lifting vinyl.

3.5
Verified Homeowner
Sumterville, FL, on Sep 16, 2024

The stove bottom tray is broken, I reported but it hasn't been fixed. On a certain spot the floor (second floor) makes a loud cracking/squeaky sound.

5.0
Verified Homeowner
Sumterville, FL, on Sep 09, 2024

Sales team was amazing

5.0
Verified Homeowner
Lake Hamilton, FL, on Sep 06, 2024

It was a great experience all of our questions were always asked

5.0
Verified Homeowner
Lake Hamilton, FL, on Aug 17, 2024

[Translated from ES] It was a process where there was good communication which made the process faster and more enjoyable.

5.0
Verified Homeowner
Eagle Lake, FL, on Aug 10, 2024

I absolutely loved the support from the builder and [name removed]! They were both very attentive to the details and very patient with us as we learned the process. [name removed] was alert and available every moment I needed help.

4.9
Verified Homeowner
Haines City, FL, on Aug 09, 2024

The seller was always very helpful I can say every person who was part of helping with my purchase gave the best always.

5.0
Verified Homeowner
Haines City, FL, on Aug 05, 2024

[Translated from ES] Nothing, it seemed like an arbitrary, dishonest construction company, I can't believe all the bad experience I have had in this purchase, it has been the worst thing that has happened to me. I put emails and messages that were never answered, not even a complaint because someone entered my house from the construction company.

0.6
Verified Homeowner
Sumterville, FL, on Jul 31, 2024

The communication

5.0
Verified Homeowner
Lake Hamilton, FL, on Jul 21, 2024

Minor defects in the home.

5.0
Verified Homeowner
Haines City, FL, on Jul 18, 2024

I like everything

5.0
Verified Homeowner
Lake Hamilton, FL, on Jul 16, 2024

[Translated from ES] I liked the speed of the delivery process, the closing and the kindness of the people involved in the negotiation.

4.6
Verified Homeowner
Sumterville, FL, on Jul 10, 2024

We really liked the turnaround response time of how everyone we worked with got back tonus snd helped make things happen. From sales rep to lender century uses has been an awesome experience. Thank you!

4.9
Verified Homeowner
Sumterville, FL, on Jul 10, 2024

I loved everything. The warranty process for things once closed is a little crazy but still good.

5.0
Verified Homeowner
Sumterville, FL, on Jul 10, 2024

[Translated from ES] Speed!

5.0
Verified Homeowner
Sumterville, FL, on Jul 09, 2024

My biggest issue was the inconsistent communication from the builder throughout the process and differing answers from different people

4.1
Verified Homeowner
Eagle Lake, FL, on Jun 21, 2024

[Translated from ES] All professional treatment.

5.0
Verified Homeowner
Eagle Lake, FL, on Jun 19, 2024

Liked: *2 outstanding associates to acknowledge through the contract/closing phase - [name removed] -both did an amazing job helping me through the entire process. High level of communication, professional, and great-level of follow-through *Despite being expedited through the process, as a first time homeowner, it was very clear in terms of "steps of the process" and mostly ran smooth *Easy viewing of properties through smart lock system Disliked: *Felt completely rushed through the entire process due to them wanting to close within the same month (originally told 30+ days to close, was expedited to 22 days instead) to the extent of having to battle to even being able to schedule a home inspection *Some of the other associates through the "contracting" and "closing documentation" phase had horrible level of communication making it very difficult for a first time homeowner *Floor quality - was discussed prior to close. Was originally going to get a full replacement when damaged discussed, but instead they decided to do replacement of sections instead with the use of the same material on actual closing day....But flooring still displays similar damage in other areas and newly replaced flooring was not glued down well (already starting to come up)

4.4
Verified Homeowner
Haines City, FL, on Jun 17, 2024

The loan officer wasn’t being honest about the interest rate. He offered us 4.7 p. We hand up with 5.25

3.9
Verified Homeowner