Homebuilder Ratings & Reviews

Century Complete

Panhandle

40 Homeowner Reviews
Jan 2023 - Jul 2024

Overall Satisfaction

4.1
Customers' overall satisfaction
3.8
Customers' willingness to refer our communities to their friends and family

Panhandle Communities Map

 

Community Satisfaction Ratings

  • Costas Ridge

    4.3

    Panhandle - 24 Homeowner Reviews

  • Fairhope Falls

    3.8

    Panhandle - 13 Homeowner Reviews

  • Shell Road M

    4.3

    Panhandle - 3 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Panhandle
Purchase Experience Testimonials from Real Homebuyers

Jay, FL, on Jul 10, 2024

The process was fast and efficient. [name removed] was amazing. He went in before the walkthrough and marked marked things that he saw. There were no questions asked if I wanted something marked. He was very upfront and open and even fixed some things immediately himself. [name removed] was amazing also. She explained everything very thoroughly and made sure to answer all questions. She even offered suggestions at the walk through about imperfections that she seen and [name removed] marked them. Closing was frustrating because the title company messed up on the mortgage paperwork, which caused delays and phone calls to my divorce attorney but we were able to get it all worked out before the end of the day.

4.9
Verified Homeowner
Jay, FL, on May 02, 2024

My only complaint was [name removed] at the Title company that your lender uses. She was unresponsive and unprofessional.

5.0
Verified Homeowner
Jay, FL, on May 02, 2024

Friendly and competent and helpful people that I worked with.

4.3
Verified Homeowner
Jay, FL, on Mar 11, 2024

Everything went smooth and very impressed with everyone involved.

4.5
Verified Homeowner
Fairhope, AL, on Mar 04, 2024

Liked the communication

4.3
Verified Homeowner
Jay, FL, on Jan 05, 2024

nothing

5.0
Verified Homeowner
Jay, FL, on Dec 26, 2023

Throughout our purchase experience it was hard to get in touch with people which made communication frustrating.

4.1
Verified Homeowner
Jay, FL, on Dec 10, 2023

I dont really have any dislikes. [name removed] was a great sales agent to work with. I know i threw some hard questions at her but she for sure went looking for the answer for me. Absolutely great customer service

5.0
Verified Homeowner
Fairhope, FL, on Nov 03, 2023

During purchase process, I had the feeling the onsite construction team and the sales rep did not Communication well about the construction progress and home readiness.

3.4
Verified Homeowner
Jay, FL, on Aug 30, 2023

Communication was the worst.

2.5
Verified Homeowner
Fairhope, FL, on Jul 19, 2023

communication

2.9
Verified Homeowner
Jay, FL, on May 15, 2023

It was easy!

5.0
Verified Homeowner
Jay, FL, on Apr 03, 2023

VERY LITTLE COMMUNICATION AND HAD CLOSING DATES MIXED UP. BUT DID WELL IN THE END

3.2
Verified Homeowner
Jay, FL, on Mar 26, 2023

The information was great and great communication

5.0
Verified Homeowner
Jay, FL, on Jan 17, 2023

Things on the inside didn’t get fixed before move in date. Although, they had the house finished on the day they said they would

3.0
Verified Homeowner
Jay, FL, on Jan 05, 2023

Things I was told initially were not accurate. Through out the build we brought things up that were being half done.

4.0
Verified Homeowner
Jay, FL, on Nov 06, 2022

Lack of transparency regarding the building process and loan status.

3.7
Verified Homeowner
Baker, FL, on Oct 22, 2022

Horrible experience with loan officer, repeatedly pushed back our closing date even though building was completed on time forcing me to extend my stay in a hotel, continuously asked for documents at the last second that should've been collected days or weeks in advance, then putting pressure on us to send them the documents ASAP because they would miss yet another deadline.

3.6
Verified Homeowner
Baker, FL, on Aug 09, 2022

The lack of communication. It’s was damn near impossible to get in contact with my loan officer or any of the personnel on the floor level.

0.5
Verified Homeowner
Baker, FL, on Aug 08, 2022

Communication was horrible throughout the entire process, from the sales agent to the closing coordinator to the construction manager after closing trying to get issues with the home resolved. Trying to get questions answered would take days with multiple unanswered emails and phone calls

3.0
Verified Homeowner