Homebuilder Ratings & Reviews

Century Complete

Triangle

127 Homeowner Reviews
Jun 2023 - Dec 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Triangle Communities Map

 

Community Satisfaction Ratings

  • Dogwood Creek

    4.2

    Triangle - 13 Homeowner Reviews

  • Genesis Estates

    4.8

    Triangle - 14 Homeowner Reviews

  • Harris Landing

    4.9

    Triangle - 14 Homeowner Reviews

  • Hope Farms Place

    4.8

    Triangle - 12 Homeowner Reviews

  • Kings Mill

    4.6

    Triangle - 19 Homeowner Reviews

  • Stonewall Villas

    4.6

    Triangle - 29 Homeowner Reviews

  • Williams Grove

    4.6

    Triangle - 26 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Triangle
Purchase Experience Testimonials from Real Homebuyers

Grifton, NC, on Dec 06, 2024

I wish I could have had more choice about the color of the home or that it didnt have toliet holders for example; being a new home owner, I wish I had known about which appliances came with the home a bit earlier. I really liked everyone at the company. They have been easy to get in touch with and they are personable and knowledgeable.

4.9
Verified Homeowner
Grifton, NC, on Nov 01, 2024

Best part of the experience was working with [name removed] (AJ).

4.7
Verified Homeowner
Rocky Mount, NC, on Nov 01, 2024

I was unable to get the specifications on the appliance package offer prior to making decision.

4.9
Verified Homeowner
Grifton, NC, on Oct 11, 2024

I loved how smooth everything was. It was overwhelming with the amount of paperwork to fill out and all of the different people I had to speak with regarding different areas of the process, but every single person I dealt with at this company has been exemplary in their knowledge and customer service.

5.0
Verified Homeowner
Ayden, NC, on Oct 05, 2024

I disliked that the property manager that did the final walk through with me did not complete agreed upon tasks for the home that were expected to be completed prior to closing.

4.7
Verified Homeowner
Rocky Mount, NC, on Sep 27, 2024

Not thrilled with the back lawn, very sandy and covered in weeds. It is hard to believe that it was ever seeded. Also discussed the stainless steel sink with [name removed] due to numerous scratches on the first walk through as well as final walk through to no avail. Same with the lawn. [name removed] is great but I realize there is only so much he can do.

4.9
Verified Homeowner
Rocky Mount, NC, on Sep 15, 2024

Not all sides of the doors were sealed and painted

5.0
Verified Homeowner
Rocky Mount, NC, on Aug 30, 2024

The communication and transparency through the smooth process was great

5.0
Verified Homeowner
Ayden, NC, on Aug 30, 2024

Nails sticking out of the rugs.

4.2
Verified Homeowner
Rocky Mount, NC, on Aug 20, 2024

I liked the sales agent, [name removed]. She is responsible for me purchasing the home in the first place. She is a gold mine. She is customer service friendly, knowledgeable and every willing to help me throughout the whole buying process. She encouraged me to take advantage of this opportunity to move forward and become a homeowner. And, when I didn't understand a process that the loan officer should have taken time to explain, [name removed] stepped in and got a higher up to explain things that I was having trouble with. [name removed] has gone way over and beyond to ensure a smooth as possible transaction. She literally was there with me the whole transition and still helping. [name removed] the building mgr. was very helpful during and after the transition as well. [name removed], the loan processor, was extremely thorough and explain information on a basic level so that a layman could understand. She looked out for me when I wasn't aware. The lawyer that close my final documents, is the bomb. She also explain some things that should have been explained by the loan officer. I do not have anything positive to say about the loan officer, in fact, I did ask for someone else in the beginning. However, I made it through the process.

4.6
Verified Homeowner
Ayden, NC, on Jul 29, 2024

I liked how fast it was, and the closing knowledge of the loan officer

4.8
Verified Homeowner
Ayden, NC, on Jul 01, 2024

I like the incentive towards to down-payment. Would have love if my back porch cement was bigger

5.0
Verified Homeowner
Ayden, NC, on Jun 28, 2024

I like that everyone was so helpful walking me through the process

4.7
Verified Homeowner
Ayden, NC, on Jun 28, 2024

Little miscommunication on what the builder was going to help with vs what the community contact said. Trying to figure out if we needed a survey or just have property corners marked.

5.0
Verified Homeowner
Ayden, NC, on Jun 14, 2024

Providing the same documentation 3 times

4.1
Verified Homeowner
Ayden, NC, on Jun 04, 2024

I liked that is was online. I don't like dealing with people so I loved the online aspect.

4.7
Verified Homeowner
Ayden, NC, on May 31, 2024

Sales personal not doing their job to find what ISP services the area making it completely done on my own. As well as no actual isp being in the neighborhood

4.0
Verified Homeowner
Ayden, NC, on May 31, 2024

I really liked that everyone took the time to make sure we were happy with everything and that everything was up to standard prior to us moving in.

4.8
Verified Homeowner
Ayden, NC, on May 05, 2024

Smooth buying process; very information; consistent communication regarding updates on the home and progress.

4.9
Verified Homeowner
Bailey, NC, on Mar 07, 2024

The purchasing was fine. The dip in the laundry room floor, we didn't like.

4.2
Verified Homeowner