Homebuilder Ratings & Reviews

Century Complete

Panama City

79 Homeowner Reviews
May 2023 - Nov 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Panama City Communities Map

 

Community Satisfaction Ratings

  • Butler Farms

    4.4

    Panama City - 4 Homeowner Reviews

  • Cat Island Estates

    4.6

    Panama City - 10 Homeowner Reviews

  • Juniper Trace

    4.6

    Panama City - 7 Homeowner Reviews

  • Riverwalk

    4.3

    Panama City - 1 Homeowner Reviews

  • Sawmill Court

    4.4

    Panama City - 15 Homeowner Reviews

  • Sunny Hills Classic

    4.7

    Panama City - 42 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Panama City
Purchase Experience Testimonials from Real Homebuyers

Chipley, FL, on Oct 24, 2024

We loved the whole experience and the willingness to work with our family

5.0
Verified Homeowner
Chipley, FL, on Oct 18, 2024

Our sales rep [name removed] was friendly, professional and perhaps most importantly- responsive.

5.0
Verified Homeowner
Chipley, FL, on Oct 13, 2024

Liked the process was easy and quick.

5.0
Verified Homeowner
Defuniak Springs, FL, on Oct 08, 2024

How well everyone’s communication was and how willing to work they were to find answers

5.0
Verified Homeowner
Chipley, FL, on Sep 27, 2024

It was fairly smooth process

4.6
Verified Homeowner
Chipley, FL, on Sep 21, 2024

Disliked the 5 hour delay of closing to getting key code

4.2
Verified Homeowner
Chipley, FL, on Sep 17, 2024

There have been no dislikes throughout the entire experience. From initial contact to closing after continuing on, it's been the best home-buying experience I have ever had to deal with. We ended up going through Century Complete, Inspire Home Loans and IHL. Everyone was wonderful!!!

5.0
Verified Homeowner
Chipley, FL, on Sep 15, 2024

I loved how thorough they were with the walk-through, they took pride in their build and were honest and paid great attention to detail.

5.0
Verified Homeowner
Defuniak Springs, FL, on Sep 13, 2024

from start to finish process was very easy the staff was helpful in all aspects

5.0
Verified Homeowner
Defuniak Springs, FL, on Sep 13, 2024

The builder was very professional, and during our walks we could tell he took pride in building the home.

4.2
Verified Homeowner
Defuniak Springs, FL, on Aug 18, 2024

Minor changes to make the house more ADA livable

5.0
Verified Homeowner
Chipley, FL, on Jul 12, 2024

I enjoyed the overall experience from start to finish. Everyone was there when ever I needed them day or night seriously! Stoke with [name removed] and [name removed] a few times after 10pm and the answered and helped with a smile. My dislike is I do not enjoy packing and moving lol

5.0
Verified Homeowner
Chipley, FL, on Jul 10, 2024

The lender was very difficult to deal with and we’re going out of the way to find reasons not to approve us.

4.4
Verified Homeowner
Chipley, FL, on Jul 10, 2024

Nothing

5.0
Verified Homeowner
Chipley, FL, on Jun 25, 2024

[name removed] does a great job keeping up with the build and inspections, and overall, it's been great to have him around!

5.0
Verified Homeowner
Chipley, FL, on Jun 24, 2024

I financed my home through INSPIRE MORTGAGE COMPANY. I HAD NOTHING BUT TROUBLE WITH INSPIRE, from the beginning until the end. WE MISSED THE CLOSING DATE BECAUSE OF THE LOAN OFFICER. We finally closed more than a week later than the after the closing date had expired. We were supposed to get our $500 dollar binder back but when we closed we got $436. The 500 dollar binder was shorted 74 dollars. The start of the mortgage loan was set to payments due on July 1, less than 30 days after the closing. The payment schedule should have started 8/01/2024.

3.2
Verified Homeowner
Defuniak Springs, FL, on May 28, 2024

there are still some things that need repairs before I'm truly satisfied. both inside and outside.

4.3
Verified Homeowner
Chipley, FL, on May 18, 2024

There are a lot of new rules with insurance and utilities available in each area. A list of all available and necessary utilities, shopping, amenities to the community would have been helpful.

4.7
Verified Homeowner
Defuniak Springs, FL, on May 18, 2024

I liked the fact that we had people who were available to answer our questions when they came up. I also liked how everything was explained to us in a way that made sense to us as first time home buyers. Closing day and moving in was a little bit stressful as the day was pushed back a couple times. However, the people at century complete were very apologetic and worked very hard to make sure everything was perfect in our home as quickly as possible. Overall, our experience was great!

4.8
Verified Homeowner
Defuniak Springs, FL, on May 13, 2024

I know it wasn't under your control, but I disliked that we got switched around alot, and wasn't very happy about the closing being delayed and final papers weren't sent till the day of. But our final person was nice, and Mr. [name removed] who toured us the home during the first and final walk through was a great guy. But the people he instructed to fix spots on the house missed a couple a spots he marked.

4.2
Verified Homeowner