Homebuilder Ratings & Reviews

Century Complete

Florida West

155 Homeowner Reviews
Dec 2021 - Jun 2023

Century Complete

Overall Satisfaction

4.3
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

Florida West Communities Map

 

Community Satisfaction Ratings

  • Citrus Springs

    4.5

    Florida West - 84 Homeowner Reviews

  • Hill N Dale

    3.5

    Florida West - 3 Homeowner Reviews

  • Spring Hill Classic

    4.2

    Florida West - 67 Homeowner Reviews

  • Spring Hill Signature

    5.0

    Florida West - 1 Homeowner Reviews

Builder Profile

Century Complete logo
Part of Century Communities—a top-10 US public homebuilder—Century Complete allows you to purchase a quality new home through an innovative online experience. Plus, streamlined finishes and floor plans mean you get your dream home quicker and at a more affordable price point!
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Florida West
Purchase Experience Testimonials from Real Homebuyers

Weeki Wachee, FL, on May 07, 2023

Very smooth transaction

5.0
Verified Homeowner
Citrus Springs, FL, on May 05, 2023

I liked what I am geo. I disliked the completion date was delayed by more than a month.

4.3
Verified Homeowner
Spring Hill, FL, on Apr 29, 2023

It was fast and easy, house was almost done the firts time that I drove by and looking of that make me want to buy

5.0
Verified Homeowner
Brooksville, FL, on Apr 03, 2023

[Translated from ES] It was a difficult process 😞

3.1
Verified Homeowner
Spring Hill, FL, on Apr 03, 2023

Home was ready on time

5.0
Verified Homeowner
Citrus Springs, FL, on Mar 31, 2023

[name removed] clear about the closing process date. Do not reply to emails or phone calls for days or weeks

1.6
Verified Homeowner
Spring Hill, FL, on Mar 26, 2023

[name removed] fenced and no garbage disposal

4.1
Verified Homeowner
Weeki Wachee, FL, on Mar 10, 2023

The entire process was super easy and laid back ! I have not a single bad thing to say about this company. We loved that they are big on communication and took time to explain things and told us that “no question is a silly question when buying a home”. That was very nice to know they were willing to answer any and all questions we had.

5.0
Verified Homeowner
Weeki Wachee, FL, on Mar 10, 2023

Lack of communication and access to the house and property.

2.9
Verified Homeowner
Citrus Springs, FL, on Mar 10, 2023

Everything went well, from start to finish we got lots of help starting with [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed] our best experience was with [name removed], he did the walk thru of the property and explained everything to detail about the home outside and inside he was there on time made sure that anything that was missed was taken care off answered all of our questions his attitude was awesome very grateful to him and everyone that helped us make this a reality. Thank you

5.0
Verified Homeowner
Citrus Springs, FL, on Mar 05, 2023

Communication was poor and sometimes non-existent. As for the home....When we did the walk thru with [name removed] (fantastic guy) all seemed good. All the window and screens and doors opened, sheetrock appeared ok. Once we got in the house is when we REALLY noticed issues. First, the second bathroom faucet is nonstop dripping, there are holes under certain spots of vinyl flooring as well as pointy gravel pieces that are bound to poke through eventually. The screens although open fine they barely fit and there are MANY gaps that we have flys and other tiny bugs daily. The quality of the stove is crap, the bottom drawer on the stove comes off track when we open it, so we now store baking trays in the oven. The back screen door has come off its track multiple times already.

2.9
Verified Homeowner
Spring Hill, FL, on Mar 04, 2023

Very smooth process and quick

5.0
Verified Homeowner
Citrus Springs, FL, on Feb 13, 2023

[Translated from ES] The illusion of having a new house and quite the opposite, the shopping experience was not the best,

1.4
Verified Homeowner
Citrus Springs, FL, on Feb 07, 2023

Delays. Price drop and no adjustment even though hose was not complete. Model dropped about 30k before I closed and was not given any adjustments or credits.

3.2
Verified Homeowner
Weeki Wachee, FL, on Feb 07, 2023

Too much to type to be honest of disliking.

2.7
Verified Homeowner
Weeki Wachee, FL, on Feb 01, 2023

We are still waiting for problems to get fixed.

4.0
Verified Homeowner
Citrus Springs, FL, on Jan 30, 2023

I liked the idea of online purchasing and not having to do bidding wars and had a virtual video tour of what the inside of the home looked like. I disliked the lack of communication from start to finish. I wasn't kept in the loop of things. It was a nightmare from JULY which was the finish date I was told from the beginning all the way threw completion in DECEMBER

3.2
Verified Homeowner
Citrus Springs, FL, on Jan 30, 2023

I loved that my home was a new construction at an affordable price

4.1
Verified Homeowner
Weeki Wachee, FL, on Jan 05, 2023

Still waiting for items to be completed from walk through.

3.9
Verified Homeowner
Citrus Springs, FL, on Jan 03, 2023

Somewhat of a lack of communication from Century's closing office. Did not hear until last minute of closing delays with no explanation. The Construction Manager, [name removed], however was very helpful.

4.6
Verified Homeowner