Homebuilder Ratings & Reviews

Century Complete

Gainesville

65 Homeowner Reviews
Jan 2023 - Jul 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

Gainesville Communities Map

 

Community Satisfaction Ratings

  • Deer Lake Preserve

    4.2

    Gainesville - 10 Homeowner Reviews

  • Diamond Ridge

    4.5

    Gainesville - 6 Homeowner Reviews

  • Laurel Pointe

    4.5

    Gainesville - 6 Homeowner Reviews

  • Marion Oaks

    4.5

    Gainesville - 16 Homeowner Reviews

  • Reserve At Jewel Lake

    4.2

    Gainesville - 10 Homeowner Reviews

  • Silver Springs Shores

    4.5

    Gainesville - 17 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Gainesville
Purchase Experience Testimonials from Real Homebuyers

Ocala, FL, on Jun 02, 2024

Well cared for in process Disappointed at closing but overall very happy with my home

4.8
Verified Homeowner
Ocala, FL, on May 18, 2024

[Translated from ES] All

4.9
Verified Homeowner
Ocala, FL, on May 11, 2024

Builder always available to answer my questions, any issue was handled in a timely manner. Very professional.

5.0
Verified Homeowner
Ocala, FL, on Apr 05, 2024

I liked that they provided everything we needed. I didn’t like that I couldn’t pick the colors of the house.

5.0
Verified Homeowner
Ocala, FL, on Mar 30, 2024

I liked how overall the process was pretty quick. It was a lot of document hunting but that is understandable.

4.5
Verified Homeowner
Ocala, FL, on Mar 27, 2024

Everything exceeded my expectations

5.0
Verified Homeowner
Ocala, FL, on Mar 09, 2024

[Translated from ES] The service of Supervisor [name removed] fixing the details we found on the walks..

4.8
Verified Homeowner
Ocala, FL, on Feb 20, 2024

Having the bank and the seller on the same page with paperwork

3.7
Verified Homeowner
Ocala, FL, on Feb 15, 2024

My only issue was with limited communication regarding closing specifics and the delay on day of closing.

4.9
Verified Homeowner
Ocala, FL, on Jan 21, 2024

Everyone made the process smooth and I’m thankful. What I dislike is that finding out that the property line was not excavated according to the property markers. I’m left with a tree to remove as well as unleveled area of the area I want to add a fence.

3.7
Verified Homeowner
Belleview, FL, on Dec 08, 2023

house still pending some minor corrections .

3.8
Verified Homeowner
Ocala, FL, on Nov 30, 2023

I didnt like the fact that everything felt very rushed from the moment you put the home on hold.

4.3
Verified Homeowner
Ocala, FL, on Nov 30, 2023

Sales agent was good with communication, home delivery was a few actions to be taken care of. Quality of Contruction was satisfactory. Substandard concrete work in the garage, no refrigerator, which was previously agreed to.

4.7
Verified Homeowner
Live OAK, FL, on Nov 19, 2023

We had a great experience touring Deer Lake Preserve with our realtor, [name removed]. [name removed]?, our Sales Consultant was great! And moving forward with our Loan Officer, [name removed] was amazing. Everyone with Century Complete worked hard to make our experience fantastic!

5.0
Verified Homeowner
Lake City, FL, on Oct 22, 2023

I would have liked to have been able to tour and measure for appliances, furniture etc sooner

4.0
Verified Homeowner
Lake City, FL, on Oct 07, 2023

Communication was limited at times to get questions answered, deed restrictions copied, and closing issues resolved since it was a cash sale and the title company did not have a lender to go over settlement stmt with. This caused the deed to be issued incorrectly and the wire transfer funds to be overpaid, then refunded to us. We love the house and only found some minor trim issues that need to be finished which we will be reporting soon.

4.2
Verified Homeowner
Lake City, FL, on Oct 01, 2023

Lack of personal contact, never met a person until the Const Mgr at walk-thru the refused to do a in person closing. Not recommended for buyers over 60, maybe younger buyers would find the experience acceptable.

3.8
Verified Homeowner
Live OAK, FL, on Aug 28, 2023

inspire was not easy to work with and was worried about things that was 20 years and question why i gave a family member money and they were not very attentive .

4.2
Verified Homeowner
Live OAK, FL, on Aug 24, 2023

In the beginning we had a difficult time getting answers to our questions. Sales consultant [name removed] was rude and said buying a house online is now the thing to do and we should not have any questions! We went over her head and had our questions answered. Also, construction manager was very helpful. We decided to buy and clicked on buy button and found out that the price had just gone up about $19,000. We used our own financing and are finally in our house!

3.7
Verified Homeowner
Lake City, FL, on Aug 03, 2023

Because I was buying from another state, 600 miles away, I would have liked some pictures along the way. More communication is always better especially when buying remote.

4.4
Verified Homeowner