Homebuilder Ratings & Reviews

Century Complete

CMP Triad

164 Homeowner Reviews
Jan 2025 - Jul 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CMP Triad Communities Map

 

Community Satisfaction Ratings

  • 21 Oaks

    4.8

    CMP Triad - 12 Homeowner Reviews

  • Cane Creek

    4.7

    CMP Triad - 31 Homeowner Reviews

  • Chapel Pines

    4.6

    CMP Triad - 29 Homeowner Reviews

  • Clear Creek Townhomes

    4.9

    CMP Triad - 1 Homeowner Reviews

  • Creekbend

    4.3

    CMP Triad - 3 Homeowner Reviews

  • Green Needles

    4.8

    CMP Triad - 13 Homeowner Reviews

  • Green Needles Townhomes

    4.6

    CMP Triad - 19 Homeowner Reviews

  • Hillsdale Ridge Townhomes

    4.4

    CMP Triad - 15 Homeowner Reviews

  • Oak Ridge - Lexington

    4.6

    CMP Triad - 7 Homeowner Reviews

  • The Pines at Stoney Point

    4.6

    CMP Triad - 30 Homeowner Reviews

  • Woodford

    3.7

    CMP Triad - 4 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CMP Triad
Purchase Experience Testimonials from Real Homebuyers

Lexington, NC, on Jul 02, 2026

It was mostly like I was getting handed down to people or they didn’t keep me informed as much as I liked. I just didn’t like the uncertainty of it.

3.1
Verified Homeowner
Thomasville, NC, on Jun 30, 2026

It was a little hard to get ahold of Century agent at times online.

4.6
Verified Homeowner
Thomasville, NC, on Jun 29, 2026

Not be able to close when I wanted. I had a terrible sewage problem construction debris was lodge in my down stairs bathroom pipes. Was not informed prior to closing that the internet was not installed. I still can’t not get mail to my house. Just a lot of loose ends not resolved.

4.1
Verified Homeowner
Thomasville, NC, on Jun 25, 2026

The Century Complete team misrepresented the availability of the internet service and offered no reasonable solutions. They also tried fast tracking the closing date knowing that internet connectivity was not available and that I worked form home and needed reliable connectivity to do so. They also did not have the forethought to make sure the addresses of the home were updated and able to receive deliveries from the USPS and other couriers(fedex, UPS, DHS). There are still multiple issues that I am submitting warranty claims in order to have remediated after moving in.

2.2
Verified Homeowner
Lexington, NC, on Jun 06, 2026

None

5.0
Verified Homeowner
Asheboro, NC, on Jun 06, 2026

[name removed] was rude at times and I feel like her and my loan officer weren’t on the same page. My loan officer was great but she was very rude and made comments like I would never progress to the next step.

5.0
Verified Homeowner
Lexington, NC, on Jun 06, 2026

It was a very easy process

4.6
Verified Homeowner
Lexington, NC, on Jun 05, 2026

Just the unknowing

5.0
Verified Homeowner
Lexington, NC, on Jun 01, 2026

I like the technology how easy it is to access the model homes but everything was very impersonal. When I bought the home I was hoping to get a greeting from them or a picture infront of the home I never really spoke to century complete just my realtor

4.3
Verified Homeowner
Thomasville, NC, on May 16, 2026

The whole “$200 deposit” to secure the home was odd. Not being able to negotiate at all was not my favorite thing, either. Again - [name removed] was not helpful at all.

3.8
Verified Homeowner
Lexington, NC, on Apr 20, 2026

It was a good experience going through the home buying process.

5.0
Verified Homeowner
Lexington, NC, on Apr 16, 2026

Buying process was kind of a hassle. [name removed] was amazing.

4.5
Verified Homeowner
Lexington, NC, on Apr 11, 2026

How patient everyone was

5.0
Verified Homeowner
Winston Salem, NC, on Apr 05, 2026

I'm a satisfied customer

5.0
Verified Homeowner
Lexington, NC, on Apr 03, 2026

Nothing

5.0
Verified Homeowner
Lexington, NC, on Apr 03, 2026

Can’t say there was anything to dislike. [name removed], the contractor, was so incredibly easy to talk to and work with at the end stages.

5.0
Verified Homeowner
Lexington, NC, on Apr 03, 2026

I appreciated that they treated me like family throughout the entire process. However, I found it frustrating that Zillow had a completely different address listed for the property.

5.0
Verified Homeowner
Lexington, NC, on Apr 02, 2026

Everything was good

5.0
Verified Homeowner
Lexington, NC, on Mar 15, 2026

I disliked that some people were given refrigerators and I was not

4.9
Verified Homeowner
Lexington, NC, on Mar 12, 2026

[Translated from ES] Being able to buy my own house and stop paying rent, as well as the ease of the purchase process and the support provided by the advisors

4.8
Verified Homeowner