Homebuilder Ratings & Reviews

Century Complete

Triangle

94 Homeowner Reviews
Nov 2023 - May 2025

Century Complete

Overall Satisfaction

4.7
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Triangle Communities Map

 

Community Satisfaction Ratings

  • Autumn Ridge at Rocky Mount

    4.9

    Triangle - 4 Homeowner Reviews

  • Briar Farm

    3.9

    Triangle - 4 Homeowner Reviews

  • Dogwood Creek

    5.0

    Triangle - 2 Homeowner Reviews

  • Genesis Estates

    4.8

    Triangle - 16 Homeowner Reviews

  • Harris Landing

    4.8

    Triangle - 28 Homeowner Reviews

  • Kings Mill

    4.6

    Triangle - 19 Homeowner Reviews

  • Stonewall Villas

    4.4

    Triangle - 12 Homeowner Reviews

  • Williams Grove

    4.8

    Triangle - 9 Homeowner Reviews

Builder Profile

Century Complete logo

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Triangle
Purchase Experience Testimonials from Real Homebuyers

Stantonsburg, NC, on May 09, 2025

They sold the same floor plan for less but told me that they were not willing to give the same house for the same price. Advertised as a no HOA property but 2 documents they request my signature on refers to an HOA. Was informed of covents and restrictions 1 week before closing I was not happy about this at all. My sales rep was no longer with the company when I reached out, then found out that my closing agent was leaving too. Still receiving conflicting information, C&R says I need permission and while I was told that I can hear back right away then over a week later im told that it will take more than 30 days, then heard back again stating that approval is necessary. The crew did not fix all of the blue tape items. There is no where to hang my towel in the master bath. The wire shelves company put many holes in my walls. No, grass in the back More things that i do not have time to list.

2.9
Verified Homeowner
Rocky Mount, NC, on May 01, 2025

Purchasing a new home is a major life milestone, and I’m incredibly grateful for the experience I’ve had with this team. From the start, [name removed] has been exceptionally attentive to my needs. His attention to detail and commitment to ensuring customer satisfaction have truly stood out. It’s clear he takes pride in his work and genuinely cares about the homeowner’s experience. [name removed] has also been outstanding—always responsive, professional, and most importantly, kind. He listens with patience and understanding, and he consistently makes me feel heard and valued throughout the entire process. While I understand that no home is perfect, both [name removed] and [name removed] have handled every concern or request I’ve brought up with grace and professionalism. Not once have I felt like my questions were too much or my concerns were unreasonable. That kind of respect and responsiveness goes a long way in making the experience feel personal and positive. Though I do wish some things had been completed prior to closing, I truly appreciate that [name removed] and [name removed] made sure everything was taken care of shortly afterward. They followed through and made it happen—and that speaks volumes about their integrity and dedication. Thanks to their support, I not only feel confident in my new home, but also in the team behind it. I couldn’t have asked for a better experience.

4.8
Verified Homeowner
Grifton, NC, on May 01, 2025

I liked the process of docusign and the online process

4.5
Verified Homeowner
Rocky Mount, NC, on May 01, 2025

My experience was great. I like that Century Complete was very informative and gave us pointers with some small issues that came up. But, overall my wife and I are grateful and thankful for Century Complete.

5.0
Verified Homeowner
Grifton, NC, on Apr 30, 2025

I loved everything...There is nothing I disliked about this whole purchase!

5.0
Verified Homeowner
Grifton, NC, on Apr 04, 2025

easy to work with

5.0
Verified Homeowner
Grifton, NC, on Mar 21, 2025

Easy to get in contact with onsite team!! 10/10

5.0
Verified Homeowner
Grifton, NC, on Mar 08, 2025

I disliked the way certain things were repaired. It seems the common solution is just to use an excess amount of caulk or putty to patch things up. You can tell a lot of things were done in a rush.

4.8
Verified Homeowner
Grifton, NC, on Feb 10, 2025

I wish the painters had paid more attention to their touch ups in the house when they were making them, prior to the walkthrough. They used slighted different colored paint and gloss on flat for the touch ups

5.0
Verified Homeowner
Grifton, NC, on Jan 30, 2025

The communication from the seller to me/my realtor/my bank was lacking on the sellers part.

3.9
Verified Homeowner
Grifton, NC, on Dec 28, 2024

Few things abt loan process .. I wish I knew before

5.0
Verified Homeowner
Grifton, NC, on Dec 06, 2024

I wish I could have had more choice about the color of the home or that it didnt have toliet holders for example; being a new home owner, I wish I had known about which appliances came with the home a bit earlier. I really liked everyone at the company. They have been easy to get in touch with and they are personable and knowledgeable.

4.9
Verified Homeowner
Grifton, NC, on Nov 01, 2024

Best part of the experience was working with [name removed] (AJ).

4.7
Verified Homeowner
Rocky Mount, NC, on Nov 01, 2024

I was unable to get the specifications on the appliance package offer prior to making decision.

4.9
Verified Homeowner
Grifton, NC, on Oct 11, 2024

I loved how smooth everything was. It was overwhelming with the amount of paperwork to fill out and all of the different people I had to speak with regarding different areas of the process, but every single person I dealt with at this company has been exemplary in their knowledge and customer service.

5.0
Verified Homeowner
Ayden, NC, on Oct 05, 2024

I disliked that the property manager that did the final walk through with me did not complete agreed upon tasks for the home that were expected to be completed prior to closing.

4.7
Verified Homeowner
Rocky Mount, NC, on Sep 27, 2024

Not thrilled with the back lawn, very sandy and covered in weeds. It is hard to believe that it was ever seeded. Also discussed the stainless steel sink with [name removed] due to numerous scratches on the first walk through as well as final walk through to no avail. Same with the lawn. [name removed] is great but I realize there is only so much he can do.

4.9
Verified Homeowner
Rocky Mount, NC, on Sep 15, 2024

Not all sides of the doors were sealed and painted

5.0
Verified Homeowner
Rocky Mount, NC, on Aug 30, 2024

The communication and transparency through the smooth process was great

5.0
Verified Homeowner
Ayden, NC, on Aug 30, 2024

Nails sticking out of the rugs.

4.2
Verified Homeowner