Homebuilder Ratings & Reviews

Century Complete

CMP Jacksonville

97 Homeowner Reviews
Jun 2024 - Dec 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

CMP Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Flagler Estates

    4.7

    CMP Jacksonville - 10 Homeowner Reviews

  • Glen Eagle

    4.4

    CMP Jacksonville - 7 Homeowner Reviews

  • Greystone

    4.5

    CMP Jacksonville - 8 Homeowner Reviews

  • Hide-A-Way Lake

    3.8

    CMP Jacksonville - 5 Homeowner Reviews

  • Live Oak Golf & Country Club Estates

    4.9

    CMP Jacksonville - 10 Homeowner Reviews

  • Palm Coast Signature

    4.6

    CMP Jacksonville - 25 Homeowner Reviews

  • Park Grove

    5.0

    CMP Jacksonville - 1 Homeowner Reviews

  • River Hill

    4.8

    CMP Jacksonville - 11 Homeowner Reviews

  • The Landing at Crooked River

    4.5

    CMP Jacksonville - 16 Homeowner Reviews

  • Winding River

    4.1

    CMP Jacksonville - 4 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CMP Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Welaka, FL, on Nov 24, 2025

Overall things have been good with the process. The only downside was that the notary wasn’t able to meet us at our new home for the final signing, which would’ve saved us a two-hour drive. A few items also weren’t fixed by the time we closed/moved in, which was a little frustrating. But aside from those things, the experience has been positive.

4.8
Verified Homeowner
Palm Coast, FL, on Nov 22, 2025

All around a great experience! Very happy for my family's new home

5.0
Verified Homeowner
Kingsland, GA, on Nov 22, 2025

Communication was great. Would have liked more information on the building materials used in the home. Lot lines different on survey than explained on first walk through.

4.9
Verified Homeowner
Welaka, FL, on Nov 21, 2025

The best part of my experience were my communications with MIRANDA, [name removed], and [name removed].

4.7
Verified Homeowner
Palm Coast, FL, on Nov 20, 2025

It was a fast process. My mortgage officer, [name removed], was amazing—she always got back to me quickly whenever I had questions. The loan processor, [name removed], on the other hand, rarely responded.

4.8
Verified Homeowner
Kingsland, GA, on Nov 15, 2025

The pressure to buy. The way the home was built without sturdy ceilings to change out the lights easily

1.3
Verified Homeowner
Jacksonville, FL, on Nov 11, 2025

I disliked all the paperwork that I needed to get and sign prior to closing.

5.0
Verified Homeowner
Hastings, FL, on Nov 10, 2025

Lack of communication

4.0
Verified Homeowner
Hastings, FL, on Nov 10, 2025

Every step was great! We had a bad experience with our first build (with another builder) but this experience rewed our hope in building. We love our home!

4.9
Verified Homeowner
Kingsland, GA, on Oct 28, 2025

I was disappointed in how hard it was to enter the home again after placing a hold on it. We were originally told it was ready and would close in about 3 weeks, unfortunately there were some delays but that can happen in new builds.

5.0
Verified Homeowner
Glen Saint Mary, FL, on Sep 24, 2025

The home did not come with blinds

4.8
Verified Homeowner
Welaka, FL, on Sep 11, 2025

It started off great, everyone was on the same page. It was once it started getting closer to the Closing day is when, I was adamant about receiving HOA information (which is still in the air at this point), was given everyone's phone number/email that does not reach anyone. The other issue was with the loan process. [name removed] understand the week before closing is when we all information is asked for the underwriter, the information that were being asked for, were in tandem with items that were sent a month prior, which caused me to pay more money out of pocket at closing. While it was not much out of pocket, it was an inconvenience when we were told nothing will be needed out of pocket. I have noticed there was lack of communication as well to know what was going on.

4.7
Verified Homeowner
Palm Coast, FL, on Sep 10, 2025

EVERYTHING WAS TO MY SATISFACTION

5.0
Verified Homeowner
Palm Coast, FL, on Sep 08, 2025

Everyone we worked with was very helpful and answered our questions.

4.7
Verified Homeowner
Kingsland, GA, on Aug 26, 2025

Love the home and location. Just did not like that home wasn't cleaned throughly. Vinyl flooring not cleaned, and excess paint on door hardware and vinyl flooring not cleaned.

4.7
Verified Homeowner
Palm Coast, FL, on Aug 21, 2025

It was a excellent experience the people that help me were very nice and answer all my questions

5.0
Verified Homeowner
Glen Saint Mary, FL, on Aug 10, 2025

Items pointed out during the walk through were not completely repaired. Doors in home where not painted on the top and bottom and sides. When pointed out to the builder, was told he would send in the painters to paint those items. They came in a did one brush stoke of paint on some of the doors. The entrance door through the garage had two different keys and one did not work. Took a week to get a new lock put on the door. However, to this date I am still unable to lock the top deadbolt lock because the door in unaligned. The construction manager told me he will come by and fit the problem. Prepares this week it will be fixed. Areas around the floor in the HVAC room is not trimmed leaving opening around room for insects or rodents to enter.

4.1
Verified Homeowner
Glen Saint Mary, FL, on Aug 10, 2025

Everything was perfect and we have no complaints

4.6
Verified Homeowner
Woodbine, GA, on Aug 02, 2025

That none of the stuff discussed in the initial walkthrough wasn’t resolved.

3.4
Verified Homeowner
Glen Saint Mary, FL, on Aug 02, 2025

[name removed], the builder and Alylesha in the model

4.7
Verified Homeowner