Homebuilder Ratings & Reviews

Century Complete

CMP Jacksonville

122 Homeowner Reviews
Jan 2025 - Jul 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

CMP Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Daytona North

    4.7

    CMP Jacksonville - 6 Homeowner Reviews

  • Flagler Estates

    4.6

    CMP Jacksonville - 20 Homeowner Reviews

  • Fleming Island Estates

    3.8

    CMP Jacksonville - 1 Homeowner Reviews

  • Glen Eagle

    4.4

    CMP Jacksonville - 7 Homeowner Reviews

  • Greystone

    4.6

    CMP Jacksonville - 17 Homeowner Reviews

  • Hide-A-Way Lake

    3.8

    CMP Jacksonville - 5 Homeowner Reviews

  • Kings Landing

    4.2

    CMP Jacksonville - 2 Homeowner Reviews

  • Live Oak Golf & Country Club Estates

    5.0

    CMP Jacksonville - 4 Homeowner Reviews

  • Nobles Crossing

    4.6

    CMP Jacksonville - 1 Homeowner Reviews

  • Palatka

    5.0

    CMP Jacksonville - 1 Homeowner Reviews

  • Palm Coast Signature

    4.4

    CMP Jacksonville - 17 Homeowner Reviews

  • Park Grove

    4.5

    CMP Jacksonville - 13 Homeowner Reviews

  • River Hill

    4.5

    CMP Jacksonville - 7 Homeowner Reviews

  • The Landing at Crooked River

    4.4

    CMP Jacksonville - 21 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CMP Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Jacksonville, FL, on Jul 12, 2026

Purchasing my first home with Century Complete has been an exciting milestone. Although I chose to finance through an outside lender because I received a better offer, I have appreciated the opportunity to purchase my home. There have been a few areas where I believe the post-closing experience could be improved. To date, I am still waiting to receive my mailbox key. I was told someone would contact me shortly after closing to follow up and answer any questions, but that call has not happened. Instead, I have had to reach out myself regarding the mailbox key and a few other concerns. I also contacted the HOA but did not receive a return call. On a positive note, the builder promptly came out to address an issue with my garage, and the electrician responded quickly to a concern I had about the electrical outlets. I also appreciate the kindness of a neighbor who has helped me navigate some of the questions that naturally come with being a first-time homeowner. Overall, I am thrilled to own my very first home and grateful for this opportunity. While the experience has been exciting, it has also been a bit overwhelming because there is so much information to absorb as a first-time buyer. I am still looking forward to receiving the follow-up call that was promised, as I believe it would help answer remaining questions and make the transition into homeownership even smoother.

4.5
Verified Homeowner
Palatka, FL, on Jul 10, 2026

The closing experience. [name removed] was amazing. But having to travel 1 hr away to close in front office felt like it could have been done more remotely.

4.7
Verified Homeowner
Glen Saint Mary, FL, on Jul 07, 2026

I like everything ??

5.0
Verified Homeowner
Glen Saint Mary, FL, on Jun 30, 2026

We are so incredibly thankful for [name removed]. She came in during our closing and saved the day. We lost our sales agent, [name removed], and the new sales agent wasn’t responsive to us our our realtor. But, [name removed] swooped in and covered all the conversations on the construction and sales side to make sure we had the best possible experience. Can’t rave about her enough!

5.0
Verified Homeowner
Bunnell, FL, on Jun 30, 2026

I was really impressed with the appliances and they they were not entry level. And that the refrigerator, and wash tower were included. Sod was placed and the house was built up on a hill that is even with the septic. Our construction manager [name removed] was awesome, and made sure things were ready for us to close on time. Even after closing she stayed in touch to make sure everything was good, and stopped by to see the house after we moved in. She made the closing much easier!

4.5
Verified Homeowner
Jacksonville, FL, on Jun 22, 2026

Easy process.

5.0
Verified Homeowner
Jacksonville, FL, on Jun 13, 2026

I like the constant communication and flexibility through the contract phase. Team worked with me to solve issues after.

3.9
Verified Homeowner
Hastings, FL, on Jun 11, 2026

I loved the entire process with Century Complete.

5.0
Verified Homeowner
Bunnell, FL, on Jun 06, 2026

Easy to understand process, timeliness.

5.0
Verified Homeowner
Hastings, FL, on May 28, 2026

The ease of online application and. Everyone involved along the way from sales rep to construction manager always being available to answer any questions and trouble shoot issues that came up along the way.

4.9
Verified Homeowner
Hastings, FL, on May 28, 2026

I would have loved to have met the sales associate who texted me. During closing at the century studio, I would have loved someone to have come out and greeted me. That part felt strange. Other than that, my experience was wonderful!

5.0
Verified Homeowner
Hastings, FL, on May 19, 2026

I disliked the discombobulated communication. I liked the lending department very much.

4.2
Verified Homeowner
Hastings, FL, on May 10, 2026

The ease of purchase and constant communication. I knew when everything was happening from start to finish. I LOVE the warrant portal. It’s so easy and they came out the very next day.

5.0
Verified Homeowner
Palatka, FL, on Apr 10, 2026

It was an experience but I’ll do it all again long as with century! Thank you all

5.0
Verified Homeowner
Hastings, FL, on Mar 24, 2026

We liked how available everyone was whenever we had questions and the happy and positive attitude they had when helping us.

4.9
Verified Homeowner
Glen Saint Mary, FL, on Mar 12, 2026

The contractor that did the walk through was amazing. Very professional and thorough. [name removed] was his name. Process was very smooth.

5.0
Verified Homeowner
Jacksonville, FL, on Mar 06, 2026

I liked that the process and the time was quick and everything was smooth and any questions I had they answered quick.

5.0
Verified Homeowner
Woodbine, GA, on Mar 04, 2026

Negotiations and mistakes on paper work sent to loan companies

4.1
Verified Homeowner
Woodbine, GA, on Feb 26, 2026

Quality of the house is sub par at best, for a new construction house there were alot of issues and the answers where either it's supposed to be like that or we'll we don't cover that it's just ascetic. Was talked to like I was clueless when I brought up issues that the house had. Fixes for the home where very lazy and "half assed" just to say "we fixed it" Overall the house seemed to have poor craftsmanship.

2.8
Verified Homeowner
Bunnell, FL, on Feb 26, 2026

What we liked was how fast the process went. We closed in just under a month.

4.9
Verified Homeowner