Homebuilder Ratings & Reviews

Century Complete

CMP NW Indiana

87 Homeowner Reviews
Oct 2024 - Apr 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CMP NW Indiana Communities Map

 

Community Satisfaction Ratings

  • Park Place II South

    4.7

    CMP NW Indiana - 15 Homeowner Reviews

  • Prairie Heights

    4.7

    CMP NW Indiana - 13 Homeowner Reviews

  • Saint Andrews

    4.6

    CMP NW Indiana - 19 Homeowner Reviews

  • Scipio Sunrise

    4.5

    CMP NW Indiana - 8 Homeowner Reviews

  • St. Andrews

    4.5

    CMP NW Indiana - 11 Homeowner Reviews

  • The Cottages of Kingsford Heights

    4.8

    CMP NW Indiana - 14 Homeowner Reviews

  • Timberland Farms

    4.7

    CMP NW Indiana - 6 Homeowner Reviews

  • University Village

    4.8

    CMP NW Indiana - 1 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CMP NW Indiana
Purchase Experience Testimonials from Real Homebuyers

Kingsford Heights, IN, on Mar 28, 2026

So far everything’s been great, besides some minor repairs need fixed and I don’t have my screens for my windows yet. Other than that I love the home!

4.6
Verified Homeowner
Valparaiso, IN, on Mar 21, 2026

Nothing at all. Everything was great.

5.0
Verified Homeowner
Valparaiso, IN, on Mar 17, 2026

Early in the process, we received verbal information regarding the Purple Tag promotion that later turned out to be inaccurate. This created confusion and uncertainty about moving forward with the purchase. When we attempted to clarify the situation and requested to work with a different sales representative in order to reset communication and ensure a smoother experience, that request was not accommodated. Throughout the building process there were ongoing gaps in communication regarding updates and expectations. At times, responses from the sales team felt dismissive rather than proposing any time of solution. When we escalated our concerns to leadership, the feedback we received suggested that the issue was simply that we would never be satisfied, which was discouraging to hear. To be clear, we expressed multiple times that we truly love the home, the floor plan, and the community. Our concerns were never about the home itself, but rather about the level of customer service and communication we experienced during the process. I am only leaving these concerns and comments in hopes that a serious evaluation takes place within your Sales Team. I hope that process improvement plans can be taken place as I would love to refer my friends and family to join us in this community. However, I wouldn't feel comfortable doing so based off my personal experience.

3.4
Verified Homeowner
Kingsford Heights, IN, on Mar 17, 2026

Easy experience. User friendly and fast.

5.0
Verified Homeowner
Valparaiso, IN, on Feb 27, 2026

Just stressful but all in all great

5.0
Verified Homeowner
Kingsford Heights, IN, on Feb 20, 2026

Quick

5.0
Verified Homeowner
Valparaiso, IN, on Feb 08, 2026

Simplicity

5.0
Verified Homeowner
Kingsford Heights, IN, on Jan 23, 2026

Everything was great

5.0
Verified Homeowner
Kingsford Heights, IN, on Jan 22, 2026

So many in depth documents and ways to get them that I’ve never heard of and I had another mortgage prior, I also didn’t like how century twisted my arm in order to get me to use their lender instead of a lender I already had previously

4.5
Verified Homeowner
Valparaiso, IN, on Jan 08, 2026

I dislike how It seems like Century chooses cheap options when building the house, and the lack of customization. I liked that I was able to tour the house as many times as I wanted to prior to closing.

4.3
Verified Homeowner
Kingsford Heights, IN, on Jan 07, 2026

Sales consultant and loan officer were very articulate and informative throughout the whole process.

5.0
Verified Homeowner
Kingsford Heights, IN, on Dec 13, 2025

The push back of our move in date 3 times due to the inspection. Very overwhelming.

5.0
Verified Homeowner
Chesterton, IN, on Dec 03, 2025

I only disliked dealing with the loan company since they were always off with their numbers but liked everything else about the process

5.0
Verified Homeowner
Chesterton, IN, on Nov 28, 2025

I liked to personal connections

5.0
Verified Homeowner
Kingsford Heights, IN, on Nov 23, 2025

Everything was in one place for me to deal with

4.8
Verified Homeowner
Kingsford Heights, IN, on Nov 03, 2025

We noticed lots of mess up with paint. And some scratches on tubs and showers. What we liked most is [name removed] our loan officer and [name removed] that was our realtors

4.6
Verified Homeowner
Chesterton, IN, on Sep 23, 2025

I liked that we were met in the middle and communicated with through each step. Being first time home owners the process was very overwhelming so it was nice to have people who took the time to explain answers to our questions

4.7
Verified Homeowner
Chesterton, IN, on Sep 21, 2025

I liked all the individuals who helped me through the process and made this experience easier!

5.0
Verified Homeowner
Chesterton, IN, on Sep 09, 2025

The website claimed a purple tag sale. It wasn’t until i was already under contract that I was told my home in NWI was not a part of the sale. It was extremely misleading. The home is great, the the home warranty manager [name removed] is also fantastic.

4.2
Verified Homeowner
Kingsford Heights, IN, on Sep 05, 2025

It was our first time experience. It was easy at first then it gotten very stressful to keep up with everything asking for answers from us, then at the end, it just happens out of nowhere, surprise, you got a house! So really, we don't have any dislike about all of this.

5.0
Verified Homeowner