Homebuilder Ratings & Reviews

Century Complete

Florida South Central

246 Homeowner Reviews
Sep 2023 - Mar 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Florida South Central Communities Map

 

Community Satisfaction Ratings

  • Bradbury Creek 42s

    4.8

    Florida South Central - 9 Homeowner Reviews

  • Bradbury Creek 52s

    4.8

    Florida South Central - 9 Homeowner Reviews

  • Deltona Classic

    4.4

    Florida South Central - 6 Homeowner Reviews

  • Eagle Hammock

    4.7

    Florida South Central - 21 Homeowner Reviews

  • Hillview

    4.7

    Florida South Central - 36 Homeowner Reviews

  • Poinciana - Osceola County

    4.8

    Florida South Central - 7 Homeowner Reviews

  • Poinciana - Polk County

    4.4

    Florida South Central - 10 Homeowner Reviews

  • Scenic Terrace South 40s

    4.6

    Florida South Central - 5 Homeowner Reviews

  • Scenic Terrace South 50s

    4.8

    Florida South Central - 16 Homeowner Reviews

  • Sebring Classic

    4.5

    Florida South Central - 13 Homeowner Reviews

  • Stone Ridge 45s

    5.0

    Florida South Central - 6 Homeowner Reviews

  • Stone Ridge 50s

    5.0

    Florida South Central - 13 Homeowner Reviews

  • Sumter Villas

    4.7

    Florida South Central - 93 Homeowner Reviews

  • Sumter Villas Expansion

    5.0

    Florida South Central - 2 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Florida South Central
Purchase Experience Testimonials from Real Homebuyers

Haines City, FL, on Mar 22, 2025

[Translated from ES] I liked the process, the help from [name removed], and the collaboration with the lender. Then the inspection with [name removed]. The entire job was excellent.

5.0
Verified Homeowner
Sebring, FL, on Mar 18, 2025

I'd like to say that [name removed] could have treated us better. She gave us a date for the walking tour, December 26th, nine days in advance. This time of year is usually used by families to travel. We asked to change the day or even the time, but she refused to make any changes. We lost vacation days and hotel stays we had already paid for to attend the walking tour. So, we arrived at the scheduled time, but the house wasn't ready, and we had to wait a few days for the walking tour. We lost days and hotel stays in vain. When we called to tell her about this situation, she never answered the phone. I think this is something that can be improved.

5.0
Verified Homeowner
Sebring, FL, on Mar 13, 2025

The only difficult part was the communication with the loan officer. Days could pass and I did not hear from them though they said they would call the next day.

4.8
Verified Homeowner
Deltona, FL, on Mar 13, 2025

[name removed] made it very easy and stress free. She was so patient and always available whenever we reached out. She never made us feel pressured, which is something we’ve experienced from other builders. [name removed] was a joy to meet and interact with. He was punctual, informative and had great energy. He gave us so much information that we didn’t have to ask any questions because he covered EVERYTHING! My mom was in town visiting when we did our first walk through and after meeting [name removed] said she wants to buy a home from century complete because he made her feel so good about the home.

5.0
Verified Homeowner
Eagle Lake, FL, on Mar 10, 2025

The customer service was unmatched! My husband and I live super busy lives with work and coaching baseball so my semi-retired dad helped a lot with the communication we just didn’t have to time for. They spoke with him no problem even though he wasn’t the one purchasing.

5.0
Verified Homeowner
Lake Hamilton, FL, on Mar 04, 2025

The stressful process of buying a home . But it was all worth it.

5.0
Verified Homeowner
Lake Hamilton, FL, on Feb 26, 2025

[Translated from ES] They helped in whatever way they could

4.9
Verified Homeowner
Haines City, FL, on Feb 23, 2025

We are very happy, everyone was very professional

5.0
Verified Homeowner
Sumterville, FL, on Feb 22, 2025

The staff was very helpful and quick to respond to any questions or concerns that I had through the entire process

5.0
Verified Homeowner
Poinciana, FL, on Feb 14, 2025

Their work with you all the time. Their try to make all the steps easy for you. Plus their are flexible and try to bring you different choices to help you with the payments. 10 of 10 for Century.

5.0
Verified Homeowner
Lake Hamilton, FL, on Jan 27, 2025

I like that it was really easy and fast to purchase

5.0
Verified Homeowner
Haines City, FL, on Jan 08, 2025

Nothing to complain.

4.3
Verified Homeowner
Haines City, FL, on Dec 28, 2024

Everything was conducted in a timely manner, everyone was great.

5.0
Verified Homeowner
Sebring, FL, on Dec 18, 2024

I hated the very little amount of communication I had with my sales counselor. He was unintelligent, impossible to reach, rude and highly unprofessional.

3.9
Verified Homeowner
Deltona, FL, on Dec 09, 2024

The home still has tings that need to be completed and have not been done. I initially had an issue with the septic pump light and it took many phone calls to the vendor to get service. However, they did not let me know tgey had even been here as I was not moved in yet due to challenges with the hurricanes and flooding. My neighbor informed me a technician had been here as they did not follow up and let me know.

4.2
Verified Homeowner
Sumterville, FL, on Dec 07, 2024

The entire process was pleasant and rewarding :) 10 stars to the century community team

5.0
Verified Homeowner
Sebring, FL, on Dec 06, 2024

[name removed] went above and beyond, especially for us being out of state buyers. We’d like to recommend [name removed] for your companies next award for outstanding knowledge and customer experience. Century is very lucky to have [name removed] and know he has the buyers in mind when completing the homes.

5.0
Verified Homeowner
Sumterville, FL, on Dec 06, 2024

Communication was very well

4.5
Verified Homeowner
Sebring, FL, on Dec 05, 2024

[name removed], was incredibly patient, nice and polite every time we had a walkthrough. I truly appreciate his time and patience with me and all my requests.

5.0
Verified Homeowner
Sebring, FL, on Nov 23, 2024

Very organized

5.0
Verified Homeowner