Homebuilder Ratings & Reviews

Century Complete

CMP Louisville

261 Homeowner Reviews
Jan 2025 - Jul 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CMP Louisville Communities Map

 

Community Satisfaction Ratings

  • Arlington Center

    4.8

    CMP Louisville - 6 Homeowner Reviews

  • Champions Run

    4.9

    CMP Louisville - 25 Homeowner Reviews

  • Coopers Cottages

    4.9

    CMP Louisville - 4 Homeowner Reviews

  • Falcon Heights

    4.7

    CMP Louisville - 12 Homeowner Reviews

  • Jefferson Gardens

    4.7

    CMP Louisville - 9 Homeowner Reviews

  • Majestic Manor

    4.6

    CMP Louisville - 23 Homeowner Reviews

  • Pleasant Ridge

    4.7

    CMP Louisville - 7 Homeowner Reviews

  • Poplar Trace

    4.3

    CMP Louisville - 17 Homeowner Reviews

  • Shelton Woods

    4.8

    CMP Louisville - 19 Homeowner Reviews

  • Summit Creek

    4.8

    CMP Louisville - 38 Homeowner Reviews

  • Sunset Hills

    4.6

    CMP Louisville - 1 Homeowner Reviews

  • The Landings

    4.7

    CMP Louisville - 49 Homeowner Reviews

  • Villages of Locust Hill

    3.2

    CMP Louisville - 1 Homeowner Reviews

  • Villas of Springville Manor

    4.7

    CMP Louisville - 27 Homeowner Reviews

  • Woods of Heritage Hills

    4.7

    CMP Louisville - 23 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CMP Louisville
Purchase Experience Testimonials from Real Homebuyers

Vine Grove, KY, on Jul 10, 2026

The speed of which it happened. Do not like moving though.

5.0
Verified Homeowner
Radcliff, KY, on Jul 10, 2026

Closing had some challenges.

4.9
Verified Homeowner
Vine Grove, KY, on Jul 08, 2026

The part that I liked is that I have been able to talk to the construction manager and he's super responsive and attentive. That's the only thing so far.

3.3
Verified Homeowner
Charlestown, IN, on Jul 06, 2026

Like I said before when it came to doing paperwork from start to finish the people were great. [name removed] and [name removed] were both very professional and made themselves available to answer any questions I had.

5.0
Verified Homeowner
Vine Grove, KY, on Jul 06, 2026

Liked: Purchase online with deposit. Disliked: Mixed info on when closing. Never meeting in person. Delayed scheduling and chaos around dates seemed very uncertain and rushed.

3.8
Verified Homeowner
Lawrenceburg, KY, on Jul 04, 2026

Sometimes communication was a bit messy via email. I apologize for being a pain to those involved. It was 100% worth it for us. We're in our beautiful new home! Thank you!

5.0
Verified Homeowner
Charlestown, IN, on Jul 02, 2026

Loved every step

4.8
Verified Homeowner
Vine Grove, KY, on Jul 02, 2026

Communication and explanation was excellent. All employees were friendly and knowledgeable. Very helpful when I had questions. There wasn't a mention of whether there would be a mailbox or mail tree. But that wasn't a big issue to resolve.

5.0
Verified Homeowner
Vine Grove, KY, on Jul 02, 2026

I enjoyed Ms. [name removed] as she shared my excitement for my home purchasing process.

5.0
Verified Homeowner
Vine Grove, KY, on Jul 02, 2026

I like how easy all the paperwork was I didn’t like that the road is collapsing and my driveway is so steep that my car would scrap if I tried to go up it.

3.8
Verified Homeowner
Vine Grove, KY, on Jul 02, 2026

[name removed] was extremely honest and transparent during the closing walkout. He spotted deficiencies before hand and annotated them as well.

5.0
Verified Homeowner
Radcliff, KY, on Jul 02, 2026

My needs were met fast.

4.8
Verified Homeowner
Memphis, IN, on Jun 26, 2026

Everything was great

5.0
Verified Homeowner
Memphis, IN, on Jun 25, 2026

Everything went smooth over all

5.0
Verified Homeowner
Elizabethtown, KY, on Jun 09, 2026

Easy to get in contact with and weekly updates on the home

5.0
Verified Homeowner
Memphis, IN, on Jun 08, 2026

the sales person never answered my questions i could have done his job

4.4
Verified Homeowner
Radcliff, KY, on Jun 06, 2026

Closet situation and master tub. But it wasn't [name removed] fault.

5.0
Verified Homeowner
Elizabethtown, KY, on Jun 05, 2026

Easy process, especially with not being able to be physically present. Everyone I dealt with was professional and very helpful.

4.8
Verified Homeowner
Lawrenceburg, KY, on May 24, 2026

I didn't like how rude the lady [name removed] was to me. She said our realtor failed us by not telling us about easements on the first lot we picked out. As first-time homebuyers, I feel like she could've explained it better and showed more empathy, but she was cold. I also dont like that in front of our house, behind it and beside it there are huge puddles of water. Drains should've been placed to avoid this!

3.7
Verified Homeowner
Lanesville, IN, on May 12, 2026

It was confusing having each person I was working with be out of state. The lender, title company, and builder contact were all out of state and it felt a little unorganized

4.3
Verified Homeowner