Top Homebuilder Ratings & Reviews

Classic Homes

Cotton Wood Creek

17 Homeowner Reviews Completed Jul 2018 - Jan 20

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.5

Purchase Experience

4.8

Home Personalization Experience

4.8

Lender Experience

4.7

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.5

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jan 21, 2020

It was straightforward contacting the warranty department and arranging an appointment at my home about 60 days after the closing. The warranty team and contractors were able to address most of the minor issues I had with my home.

4.8
Verified Homeowner
Colorado Springs, on Jan 18, 2020

Johnny Leyba's hard hat

4.5
Verified Homeowner
Colorado Springs, on Jan 11, 2020

customer service from the front desk ladies and weekly updates from contractor. They are amazing.

4.9
Verified Homeowner
Colorado Springs, on Oct 28, 2019

They were very much on top of communication and updates on progress of the build, or in addressing any concerns I had along the way.

4.9
Verified Homeowner
Colorado Springs, on Oct 27, 2019

They provided a timeline and gave regular updates via emails and phone calls

4.8
Verified Homeowner
Colorado Springs, on Oct 22, 2019

Everyone was helpful throughout the process in answering my questions.

4.2
Verified Homeowner
Colorado Springs, on Oct 21, 2019

The communication was great every step of the way. The office ladies were fantastic!

4.6
Verified Homeowner
Colorado Springs, on Oct 12, 2019

The weekly communication with the project manager Dan. We knew what had been done during the week and what was expected to been done in the next week.

4.7
Verified Homeowner
Colorado Springs, on Oct 08, 2019

The entire Classic team has been wonderful to work with!

4.5
Verified Homeowner
Colorado Springs, on Oct 05, 2019

I was always kept up to date on the home’s progress throughout the build.

4.8
Verified Homeowner
Colorado Springs, on Sep 23, 2019

The construction supervisor Tory took care of any concerns I had.

4.5
Verified Homeowner
Colorado Springs, on Sep 20, 2019

I was able to ask questions and they were always answered swiftly.

4.7
Verified Homeowner
Colorado Springs, on Sep 19, 2019

getting to see the whole building process. knowing what is behind the walls is really comforting.

4.5
Verified Homeowner
Colorado Springs, on Sep 17, 2019

Tori was WONDERFUL.

4.9
Verified Homeowner
Colorado Springs, on Sep 15, 2019

I liked being in the loop throughout the entire process, including the weekly updates from Dan and photos from the Classic team. They were also quick to respond when I had questions or concerns.

4.7
Verified Homeowner
Colorado Springs, on Sep 14, 2019

Classic called weekly with updates and pictures.

5.0
Verified Homeowner
Colorado Springs, on Sep 09, 2019

Lots of information on the progress and pictures, completed on time, the staff was friendly.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jan 18, 2020

Johnny Leyba's hard hat

4.5
Verified Homeowner
Colorado Springs, on Jan 11, 2020

customer service from the front desk ladies and weekly updates from contractor. They are amazing.

4.9
Verified Homeowner
Colorado Springs, on Oct 28, 2019

They were very much on top of communication and updates on progress of the build, or in addressing any concerns I had along the way.

4.9
Verified Homeowner
Colorado Springs, on Oct 27, 2019

They provided a timeline and gave regular updates via emails and phone calls

4.8
Verified Homeowner
Colorado Springs, on Oct 22, 2019

Everyone was helpful throughout the process in answering my questions.

4.2
Verified Homeowner
Colorado Springs, on Oct 21, 2019

The communication was great every step of the way. The office ladies were fantastic!

4.6
Verified Homeowner
Colorado Springs, on Oct 12, 2019

The weekly communication with the project manager Dan. We knew what had been done during the week and what was expected to been done in the next week.

4.7
Verified Homeowner
Colorado Springs, on Oct 08, 2019

The entire Classic team has been wonderful to work with!

4.5
Verified Homeowner
Colorado Springs, on Oct 05, 2019

I was always kept up to date on the home’s progress throughout the build.

4.8
Verified Homeowner
Colorado Springs, on Sep 23, 2019

The construction supervisor Tory took care of any concerns I had.

4.5
Verified Homeowner
Colorado Springs, on Sep 20, 2019

I was able to ask questions and they were always answered swiftly.

4.7
Verified Homeowner
Colorado Springs, on Sep 19, 2019

getting to see the whole building process. knowing what is behind the walls is really comforting.

4.5
Verified Homeowner
Colorado Springs, on Sep 17, 2019

Tori was WONDERFUL.

4.9
Verified Homeowner
Colorado Springs, on Sep 15, 2019

I liked being in the loop throughout the entire process, including the weekly updates from Dan and photos from the Classic team. They were also quick to respond when I had questions or concerns.

4.7
Verified Homeowner
Colorado Springs, on Sep 14, 2019

Classic called weekly with updates and pictures.

5.0
Verified Homeowner
Colorado Springs, on Sep 09, 2019

Lots of information on the progress and pictures, completed on time, the staff was friendly.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jan 21, 2020

It was straightforward contacting the warranty department and arranging an appointment at my home about 60 days after the closing. The warranty team and contractors were able to address most of the minor issues I had with my home.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet