Homebuilder Ratings & Reviews

Classic Homes Reviews

561 Homeowner Reviews Completed Mar 2025 - Sep 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Sep 19, 2026

Everything was great from the sales lady ( teresa ) to the warranty people

4.9
Verified Homeowner
Colorado Springs, CO, on Sep 18, 2026

Our overall experience with Classic Homes has been great. Hayden , Carol, Julie and Cara went way beyond helping me when I had questions. Working with Ashley at the Design Studio was great as she really knew her products that she was showing us or when recommending something . Closing went great and very smoothly even though my husband couldn’t attend; so I did that part for us. Move in went smoothly. Inspection was thorough. Enjoyed working with Kyle and Mike. We’ve really appreciated how quick we’ve had the rest of the guys show up if we have a question or problem with something with the house. They are so friendly and competent! After living in our last home (we designed) for 35 yrs; this was a Major move for us. We lived just six miles north of where we are now. This was a downsize but we are managing and with it being so modern, I sometimes feel like I’m in a hotel ! Overall, we love it… just moving slower due to health issues. Thank you Classic Homes for making this “unplanned” move so smooth for us!! I would recommend you to anyone looking for a new home.

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 17, 2026

The whole experience from when I first met Josh & Maureen to all of the people I've worked with within the Classic Homes organization has been wonderful. I'm a first time home buyer and feel really lucky to have had such a great experience. I would highly recommend Classic Homes to my friends and family!

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 13, 2026

All went well.

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 13, 2026

Quick and easy process. Great value and quality! Communication was amazing!

5.0
Verified Homeowner
Monument, CO, on Sep 02, 2026

Everything about our experience was amazing. When we met at the house on the morning before closing on July 13th , 2026, there were a lot of weeds, and Karen made sure that the weeds were pulled and the yard looked amazing. I was prepared to pick them myself, but Karen took charge and made it happen. So many small things were done to make this home look great. We are so please with Classic at every level. Karen was amazing from first time visit, to final day walk through. We paid a fair price for this home and it was a win/win situation. Even the Smart Home solution guy was amazing! Ricky is amazing on the warranty. The gate to the back was a little janky, but they were out to fix that in good time(on the day of closing). There's nothing that strikes us as remotely close to having a difficult experience. Some plants were dead, but Ricky asked if we wanted them replaced now of next year. They came out and did a phenomenal job to check the sprinkler system and replaced the plants. Thanks Classic for a wonderful home and an amazing experience!

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 30, 2026

Liked-Responsiveness of all sales and building team members through the process. They helped us with everything we asked. Disliked - Clarity of communications with the title company. We were almost to the last day before we had our funds needed for closing.

4.8
Verified Homeowner
Colorado Springs, CO, on Aug 27, 2026

The relational approach of the Tapestry sales team.Maureen is a stellar individual. She follows up and truly cares.

4.6
Verified Homeowner
Monument, CO, on Aug 24, 2026

The people and the quality and care of the build

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 20, 2026

Honestly everything was great. Very detailed and got all the information I needed and more. Everyone was super helpful!

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 20, 2026

Everyone has been exceptional and truly care about my experience. They follow up and work hard to make the customer happy. It has been very refreshing after some of my other experiences I have had in the past.

5.0
Verified Homeowner
Monument, CO, on Aug 18, 2026

Whirlpool appliances are lower end. Not a fan of the side by side fridge, hard to store items because its narrow. Also, not a fan of the gate to the yard having a gap where my dog can crawl under it and get out. The Smart package included a router but the requirement was to have internet set up, so I already got the router from Force, so I wont be using some of those. I'd rather have smart switches in the house than echo show or dot, which came with the package. Everything else is great. Customer service is great.

4.9
Verified Homeowner
Monument, CO, on Aug 13, 2026

The amount of help and communication we had with classic representatives. Purchasing the home while out of state was made easy because of the amount of help we got from the people at classic.

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 12, 2026

Classic was so easy to work with. Cara and Christian were wonderful they always answered questions promptly made the entire process easy. Jessica was so knowledgeable and helpful at the design studio and was on top of everything. Hai was great he made the electronic portion quick and easy. Mac was unbelievable in every aspect of the building process. Getting weekly updates was wonderful. Overall not one complaint this was a fast and simple process. They were so on top of everything I never felt like I had unanswered questions or unsure of what needed to be done.Even Toby made the loan process so quick and didn’t waste any time getting things done. Having phone numbers and emails made things so quick when had a question and no question went without an immediate response. I could not be happier with the professionalism, kindness and overall helpfulness of everyone I dealt with during this process. This was such an amazing team from day one.

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 12, 2026

What I liked most: The contract process and closing information were very thorough. The email packet with utility transfer info, trash schedule, mail keys, smart home contacts, and wire fraud warnings was clear and helpful, and the closing at the main office on Flying Horse Club Drive was well organized. Thanks to the whole team at Classic homes, Cara,Christian were extremely helpful and friendly.

4.5
Verified Homeowner
Colorado Springs, CO, on Aug 12, 2026

I would've like for the perimeter fence to have been installed when we moved in and not left for us to to finish thats one more experience added on when we move in and on top of that we cant customize the material it has to be wood witch means in a matter of time we have to come out of pocket to replace it again. The landscape should of been finished as well, I didn't like that we had to come in an finished and come out of pocket and can't customize to out liking it makes things boring doesn't catch your eye. Besides that the home its was what my wife was expecting met her expectations.

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 11, 2026

My experience is that Classic is probably a very good entry level home builder. I would not use them again to purchase a higher level home and definitely not for anything in the $750k or higher range. It shocks me to see them building in Flying Horse. I would never purchase a classic home in a community like that.

3.5
Verified Homeowner
Colorado Springs, CO, on Aug 10, 2026

Classic Homes helps us design and build our dream home; the Sales team, design team and builder were super patient with us in selecting the myriad options and made great suggestions. When issues arise, Classic teams were happy to listen to our concerns and quickly resolve the issues where they can. The team takes pride in the quality of the house and in the community that they build. Some fixes can take longer than what we would have liked - however we understand that Classic works with many suppliers and tradespeople and these things are not due to Classic's fault.

4.9
Verified Homeowner
Colorado Springs, CO, on Aug 08, 2026

Since closing on the house in March, we have not moved into the house.

4.3
Verified Homeowner
Colorado Springs, CO, on Aug 05, 2026

Working with all the amazing people!

5.0
Verified Homeowner

Builder Profile

Classic Homes logo

Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.