Homebuilder Ratings & Reviews

Classic Homes Reviews

634 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jan 15, 2026

The sales team was outstanding, also design cente was outstanding, also Mikey was outstanding. The first warranty person needed additional customer service training.

4.2
Verified Homeowner
Monument, CO, on Jan 15, 2026

I liked the open communication throughout the build most. I think the walk through before closing I liked least because you can not possibly find and address all issues in that amount of time.

4.7
Verified Homeowner
Colorado Springs, CO, on Jan 12, 2026

The team worked with great urgency to meet our move-in date. Communication with Wolf Ranch sales (Kimberly), service/repairs (Jared), lending (Kelly with Pentrust), and title (Taryn with Core) was stellar! Jared has been phenomenal with a dressing our concerns. 5-star service from beginning to finish.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 12, 2026

The entire team, sales, construction and closing did an outstanding job and made me feel like a valued customer. The kept me informed throughout the process which I appreciate because I live out of state.

5.0
Verified Homeowner
Monument, CO, on Jan 11, 2026

The entire process was GREAT!! I truly enjoyed working with the entire Sales Staff and Tony and Alan were Amazing also!! Wonderful Experience!!

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 11, 2026

We were so happy with the product and new build we purchased last year, that we purchased the same style in December. After we can afford another down payment, we want to buy a third one.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 11, 2026

Very friendly and helpful. Super easy to work with and smooth process.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 05, 2026

It went super smooth

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 01, 2026

I had an amazing experience from beginning to end. Tory, Paul, Teresa, and Jenna feel like family. They are quick to respond and they always follow through.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 01, 2026

Working with your office staff -Tina and Mrs. Sullivan was a pleasure.

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 31, 2025

My favorite part of the experience was getting to design each room's aesthetic.

4.9
Verified Homeowner
Monument, CO, on Dec 27, 2025

From start to finish, building with classic was nothing short of a pleasurable experience. From the first encounter with the office staff specifically Josh and Karen, who was more than helpful and informative. Through the building process with Doug who is probably one of the best, experienced & most professional builders on the front range. To include working through minor issues after closing was nothing short of a great experience.

5.0
Verified Homeowner
Monument, CO, on Dec 27, 2025

Love my new home!

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 22, 2025

First off, we love the craftsmanship of Classic Homes. The people that works at Classic Homes are the most professional and courteous people we worked with. They made the whole experience hassle free and enjoyable. Thank you, Classic Homes!

4.9
Verified Homeowner
Monument, CO, on Dec 21, 2025

Biggest Like: The quality of construction Biggest Dislike: Seemed like much of the correspondence was directed to me only as opposed to me AND my wife, even after drawing attention to that. My wife did not feel like an equal participant in this new home construction.

4.4
Verified Homeowner
Colorado Springs, CO, on Dec 17, 2025

The process was smooth all the way through, and Curtis did a great job checking in with us weekly to let us know the progress being made. Curtis was very attentive to our questions and concerns.

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 13, 2025

It has been a delightful experience interacting with any Classic Homes representative I have encountered so far. Excellent custom service and easy to work with. I really enjoyed the inspections and the breakdown of things to know and what to expect owning a classic home. Very knowledgeable agents. I haven’t had to report any major issues with my home but I am confident that if one were to happen, classic would work with me to get it resolved in a timely fashion.

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 13, 2025

We love the overall layout and design of the home; however, we are quite disappointed with several amenities and the overall finish quality. The steps leading from the garage into the house are particularly concerning and, frankly, an embarrassment to the builder, as is the concrete pad landing off the deck. Certain design decisions also raise questions—most notably the placement of the dining area light fixture, which makes us wonder how much consideration was given to functionality and aesthetics. Overall, there are too many elements that appear to have been done in a low-quality or cost-cutting.

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 11, 2025

very professional and did a great job with communication during the whole process

5.0
Verified Homeowner
Monument, CO, on Dec 10, 2025

Quality product, friendly and prompt customer service, they make me feel valued and heard.

5.0
Verified Homeowner

Builder Profile

Classic Homes logo

Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.