Top Homebuilder Ratings & Reviews

Classic Homes

Monument Junction F2 - Cadence (cos-MJC)

14 Homeowner Reviews Completed Jun 2024 - Dec 2024

Classic Homes

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.8

Construction Experience

5.0

Customer Care Experience

4.9

Home Readiness

4.9

Installation & Workmanship

4.8

Community Profile

Classic Homes logo
Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Monument, CO, on Sep 13, 2024

Capstone was a disappointment. Did not have checks ready for my payoffs and my broker which meant a trip to their office to wait for checks! Sales team at classic and the team crushed it! Super attentive and willing to go the extra mile. Home - lacking the Classic known for quality.

4.8
Verified Homeowner
Monument, on Nov 22, 2024

response to reported problems q

4.6
Verified Homeowner
Monument, CO, on Aug 12, 2024

Very pleased with the construction. We were kept informed of the progress of the project. The only problem was a few minor things that needed to be fixed.

4.9
Verified Homeowner
Monument, on Oct 05, 2024

I like the proactive phone calls to schedule warranty walkthroughs.

4.4
Verified Homeowner
Monument, CO, on Jul 12, 2024

Process was smooth, but some fixes took a while to complete. Some communication was really slow for setting up some services

4.3
Verified Homeowner
Monument, CO, on Jun 25, 2024

Liked communication frequency, updates, thorough walkthroughs. Could improve communicating when Classic could not meet specific requests

5.0
Verified Homeowner
Monument, CO, on Jun 19, 2024

Classic staff kept me up to date at every phase. Returned calls promptly. Kind and supportive. All deadlines maintained. Lovely overall from start to finish...and after!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Monument, CO, on Sep 13, 2024

Capstone was a disappointment. Did not have checks ready for my payoffs and my broker which meant a trip to their office to wait for checks! Sales team at classic and the team crushed it! Super attentive and willing to go the extra mile. Home - lacking the Classic known for quality.

4.8
Verified Homeowner
Monument, CO, on Aug 12, 2024

Very pleased with the construction. We were kept informed of the progress of the project. The only problem was a few minor things that needed to be fixed.

4.9
Verified Homeowner
Monument, CO, on Jul 12, 2024

Process was smooth, but some fixes took a while to complete. Some communication was really slow for setting up some services

4.3
Verified Homeowner
Monument, CO, on Jun 25, 2024

Liked communication frequency, updates, thorough walkthroughs. Could improve communicating when Classic could not meet specific requests

5.0
Verified Homeowner
Monument, CO, on Jun 19, 2024

Classic staff kept me up to date at every phase. Returned calls promptly. Kind and supportive. All deadlines maintained. Lovely overall from start to finish...and after!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Monument, on Nov 22, 2024

response to reported problems q

4.6
Verified Homeowner
Monument, on Oct 05, 2024

I like the proactive phone calls to schedule warranty walkthroughs.

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet