Overall Satisfaction
Community Profile
MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, on Nov 06, 2020
Still waiting on cupboard and a drawer replacement. Maybe because of Covid so I understand.
Colorado Springs, on Nov 03, 2020
So far, everyone has been very active in trying to resolve any issues that might come up. There have been some delays but that is to be expected with multiple contractors and this virus.
Colorado Springs, on Sep 07, 2020
Loved working with the sales staff. The contractors and subs were awesome. Things got fixed right away. We are enjoying our new house and the North Fork neighborhood is great.
Colorado Springs, on Aug 04, 2020
Good Response time. Especially Stan Horton has been very responsive.
Colorado Springs, on Jun 27, 2020
All our the warranty people I have delt with are very good
Colorado Springs, on May 30, 2020
Sean, Annie, and Maureen in the sales center were very helpful. The design studio was a great experience.
Colorado Springs, on May 11, 2020
The staff were friendly and very helpful. They took care of any problems right away.
Colorado Springs, on Apr 07, 2020
Issues that have come up have been remedied in a timely and professional way.
Colorado Springs, on Apr 07, 2020
Friendliness of all staff members. Quality of the build itself, and the warranty service.
Colorado Springs, on Feb 21, 2020
Trades that came to our home on the scheduled day for our warranty work to be done were great!
Colorado Springs, on Dec 19, 2019
I like that there is a warranty service available but unfortunately we have not had the best experience
Colorado Springs, on Dec 05, 2019
Overall experience with classic has been great so far. Customer support is really nice.
Colorado Springs, on Nov 25, 2019
Stacey in the design studio was great. She was so patient, and really seemed to tell us honestly when an offered upgrade wasn't worth it.
Colorado Springs, on Sep 10, 2019
I had a leaking faucet in downstairs bathroom, this caused mold in cabinets and wall. It was taken care of by Robert immediately and done very well.
Colorado Springs, on Sep 03, 2019
The home was finished on time. Annie and Sean were wonderful to work with.
Colorado Springs, on Aug 05, 2019
The structure and process was explained so we knew what was coming up next. No real surprises.
Colorado Springs, on Jul 04, 2019
All issues are being addressed in a timely manner.
Colorado Springs, on Jun 27, 2019
The initial visits and handling the adjustment in shower water temperature.
Colorado Springs, on Jun 27, 2019
I loved the entire building process and the final product.
Colorado Springs, on Apr 24, 2019
While we were building our home, we kept asking for the problems on the floor, stairway, and installed furniture. These problematic parts are now coming back even seriously and we definitely need aftercare on these problems.
Colorado Springs, on Jan 08, 2019
I liked the whole buying process especially the design phase and the weekly follow ups while the house was built
Colorado Springs, on Jan 06, 2019
The customer service team is good at hearing concerns/issues.
Colorado Springs, on Nov 19, 2018
The sales team Annie and Sean. They were great. It is the warranty team and quality of the home that has really let us down.
Colorado Springs, on Sep 16, 2018
pleasant sales people and an outstanding construction super in John
Colorado Springs, CO, on Sep 24, 2017
The sales team was great with following up. Also the superintendent onsite was great too.
Colorado Springs, CO, on Sep 12, 2017
Annie and Sean (sales team) were wonderful as was Jim, superintendent. They were quick to get my questions and concerns addressed.
Colorado Springs, CO, on Aug 10, 2017
I believe Classic Homes is a good production builder, but there were circumstances with the construction where the work was observed to be substandard when it was done, but wwas corrected at a later date.
Colorado Springs, CO, on Jun 09, 2017
Classic went above and beyond, both sales and the construction crew. And they continue to do so.
Colorado Springs, CO, on Jun 08, 2017
In the design center I felt like we were taken care of extremely well. That's a place a lot of money can be spent very quickly with upgrades. The lady who asssited us was very honest and straightforward. Never did we feel pressured. In terms of the two guys who gave us our final walk through, Malichi and Jim, they made the process of taking over our house pain free. They answered every question of ours, large and small with such patience. I really appreciated that they pointed out last minute things that needed fixing even when we didn't notice. It really made us feel like they cared.
Colorado Springs, CO, on Jun 01, 2017
Classic met or exceeded my every expectation.
Colorado Springs, CO, on Mar 08, 2017
The entire staff was outstanding. The construction quality was top notch and they went beyond their commitment to ensure everything was right
Colorado Springs, CO, on Jan 21, 2017
Quality of the work by the trades is lacking.
Colorado Springs, CO, on Jan 06, 2017
We love our Savannah home! We would definitely recommend building a home with Classic to any of our friends/family.
Colorado Springs, CO, on Sep 09, 2016
The communication could not have been better. Jims weekly calls to us were incredibly kind and helpful. Knowing our closing date 55 days in advance made our life so much easier. I would recommend classic 100% to anybody who asks because of there communication and commitment to a great product.
Colorado Springs, CO, on Jun 10, 2016
We love our home, but we had damage done to the sewage line when shelves were installed in the pantry which cause a leak onto the walls and floor into the basement. Response time with everyone was great and they did come replace the floor and sprayed anti microbrobial. I just am going to be fearful there will still be residual especially later down the road. XXXXX s because the house is beautiful.
Colorado Springs, CO, on May 13, 2016
The quality of the homes are beyond exceptional, with all the features and high standards of a custom built home. Everything was built to perfection.
Colorado Springs, on Mar 09, 2016
Once all the "interior" stuff went into the house, we were very disappointed with the craftsmanship. It was substandard.
Colorado Springs, CO, on Feb 20, 2016
Quality, attention-to-details, thorough, attentive, value, easy to work with...
Colorado Springs, on Feb 17, 2016
The quality of my home is very good. The only reason I did not rate them higher was because some of the processes and materials appeared to be "cheap" (Thin stucco that flakes, etc)
Colorado Springs, on Feb 13, 2016
I am starting to see all of the grout caulking crack and begin to fail. The issue is extensive.
Colorado Springs, on Feb 04, 2016
The house is decently made in good quality and everyone we have worked with from the sales team through building to customer care has been great to work with.
Colorado Springs, CO, on Nov 05, 2015
The house is exactly what I expected. I feel Classic's reputation as a home builder helped me relax and enjoy the experience. They were very consistent and met every deadline.
Colorado Springs, CO, on Oct 09, 2015
Classic did a great job throughout the building process in keeping us included, answering questions, and manking us feel like family. The builders did a good job and strived to build us a great quality home.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, CO, on Sep 24, 2017
The sales team was great with following up. Also the superintendent onsite was great too.
Colorado Springs, CO, on Sep 12, 2017
Annie and Sean (sales team) were wonderful as was Jim, superintendent. They were quick to get my questions and concerns addressed.
Colorado Springs, CO, on Aug 10, 2017
I believe Classic Homes is a good production builder, but there were circumstances with the construction where the work was observed to be substandard when it was done, but wwas corrected at a later date.
Colorado Springs, CO, on Jun 09, 2017
Classic went above and beyond, both sales and the construction crew. And they continue to do so.
Colorado Springs, CO, on Jun 08, 2017
In the design center I felt like we were taken care of extremely well. That's a place a lot of money can be spent very quickly with upgrades. The lady who asssited us was very honest and straightforward. Never did we feel pressured. In terms of the two guys who gave us our final walk through, Malichi and Jim, they made the process of taking over our house pain free. They answered every question of ours, large and small with such patience. I really appreciated that they pointed out last minute things that needed fixing even when we didn't notice. It really made us feel like they cared.
Colorado Springs, CO, on Jun 01, 2017
Classic met or exceeded my every expectation.
Colorado Springs, CO, on Mar 08, 2017
The entire staff was outstanding. The construction quality was top notch and they went beyond their commitment to ensure everything was right
Colorado Springs, CO, on Jan 21, 2017
Quality of the work by the trades is lacking.
Colorado Springs, CO, on Jan 06, 2017
We love our Savannah home! We would definitely recommend building a home with Classic to any of our friends/family.
Colorado Springs, CO, on Sep 09, 2016
The communication could not have been better. Jims weekly calls to us were incredibly kind and helpful. Knowing our closing date 55 days in advance made our life so much easier. I would recommend classic 100% to anybody who asks because of there communication and commitment to a great product.
Colorado Springs, CO, on Jun 10, 2016
We love our home, but we had damage done to the sewage line when shelves were installed in the pantry which cause a leak onto the walls and floor into the basement. Response time with everyone was great and they did come replace the floor and sprayed anti microbrobial. I just am going to be fearful there will still be residual especially later down the road. XXXXX s because the house is beautiful.
Colorado Springs, CO, on May 13, 2016
The quality of the homes are beyond exceptional, with all the features and high standards of a custom built home. Everything was built to perfection.
Colorado Springs, CO, on Feb 20, 2016
Quality, attention-to-details, thorough, attentive, value, easy to work with...
Colorado Springs, CO, on Nov 05, 2015
The house is exactly what I expected. I feel Classic's reputation as a home builder helped me relax and enjoy the experience. They were very consistent and met every deadline.
Colorado Springs, CO, on Oct 09, 2015
Classic did a great job throughout the building process in keeping us included, answering questions, and manking us feel like family. The builders did a good job and strived to build us a great quality home.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, on Nov 06, 2020
Still waiting on cupboard and a drawer replacement. Maybe because of Covid so I understand.
Colorado Springs, on Nov 03, 2020
So far, everyone has been very active in trying to resolve any issues that might come up. There have been some delays but that is to be expected with multiple contractors and this virus.
Colorado Springs, on Aug 04, 2020
Good Response time. Especially Stan Horton has been very responsive.
Colorado Springs, on Jun 27, 2020
All our the warranty people I have delt with are very good
Colorado Springs, on Apr 07, 2020
Issues that have come up have been remedied in a timely and professional way.
Colorado Springs, on Feb 21, 2020
Trades that came to our home on the scheduled day for our warranty work to be done were great!
Colorado Springs, on Dec 19, 2019
I like that there is a warranty service available but unfortunately we have not had the best experience
Colorado Springs, on Sep 10, 2019
I had a leaking faucet in downstairs bathroom, this caused mold in cabinets and wall. It was taken care of by Robert immediately and done very well.
Colorado Springs, on Jul 04, 2019
All issues are being addressed in a timely manner.
Colorado Springs, on Jun 27, 2019
The initial visits and handling the adjustment in shower water temperature.
Colorado Springs, on Mar 09, 2016
Once all the "interior" stuff went into the house, we were very disappointed with the craftsmanship. It was substandard.
Colorado Springs, on Feb 17, 2016
The quality of my home is very good. The only reason I did not rate them higher was because some of the processes and materials appeared to be "cheap" (Thin stucco that flakes, etc)
Colorado Springs, on Feb 13, 2016
I am starting to see all of the grout caulking crack and begin to fail. The issue is extensive.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, on Sep 07, 2020
Loved working with the sales staff. The contractors and subs were awesome. Things got fixed right away. We are enjoying our new house and the North Fork neighborhood is great.
Colorado Springs, on May 30, 2020
Sean, Annie, and Maureen in the sales center were very helpful. The design studio was a great experience.
Colorado Springs, on May 11, 2020
The staff were friendly and very helpful. They took care of any problems right away.
Colorado Springs, on Apr 07, 2020
Friendliness of all staff members. Quality of the build itself, and the warranty service.
Colorado Springs, on Dec 05, 2019
Overall experience with classic has been great so far. Customer support is really nice.
Colorado Springs, on Nov 25, 2019
Stacey in the design studio was great. She was so patient, and really seemed to tell us honestly when an offered upgrade wasn't worth it.
Colorado Springs, on Sep 03, 2019
The home was finished on time. Annie and Sean were wonderful to work with.
Colorado Springs, on Aug 05, 2019
The structure and process was explained so we knew what was coming up next. No real surprises.
Colorado Springs, on Jun 27, 2019
I loved the entire building process and the final product.
Colorado Springs, on Apr 24, 2019
While we were building our home, we kept asking for the problems on the floor, stairway, and installed furniture. These problematic parts are now coming back even seriously and we definitely need aftercare on these problems.
Colorado Springs, on Jan 08, 2019
I liked the whole buying process especially the design phase and the weekly follow ups while the house was built
Colorado Springs, on Jan 06, 2019
The customer service team is good at hearing concerns/issues.
Colorado Springs, on Nov 19, 2018
The sales team Annie and Sean. They were great. It is the warranty team and quality of the home that has really let us down.
Colorado Springs, on Sep 16, 2018
pleasant sales people and an outstanding construction super in John