Top Homebuilder Ratings & Reviews

Classic Homes

Northfork

95 Homeowner Reviews Completed Jan 2019 - Jul 2020

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.7

Lender Experience

4.9

Construction Experience

4.7

Customer Care Experience

4.9

Home Readiness

4.6

Installation & Workmanship

4.6

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jun 27, 2020

All our the warranty people I have delt with are very good

4.5
Verified Homeowner
Colorado Springs, on May 30, 2020

Sean, Annie, and Maureen in the sales center were very helpful. The design studio was a great experience.

2.8
Verified Homeowner
Colorado Springs, on May 11, 2020

The staff were friendly and very helpful. They took care of any problems right away.

4.0
Verified Homeowner
Colorado Springs, on Apr 07, 2020

Friendliness of all staff members. Quality of the build itself, and the warranty service.

5.0
Verified Homeowner
Colorado Springs, on Dec 05, 2019

Overall experience with classic has been great so far. Customer support is really nice.

4.3
Verified Homeowner
Colorado Springs, on Nov 25, 2019

Stacey in the design studio was great. She was so patient, and really seemed to tell us honestly when an offered upgrade wasn't worth it.

3.5
Verified Homeowner
Colorado Springs, on Oct 01, 2019

Prompt responses

4.7
Verified Homeowner
Colorado Springs, on Sep 03, 2019

The home was finished on time. Annie and Sean were wonderful to work with.

3.2
Verified Homeowner
Colorado Springs, on Aug 05, 2019

The structure and process was explained so we knew what was coming up next. No real surprises.

4.5
Verified Homeowner
Colorado Springs, on Jun 27, 2019

I loved the entire building process and the final product.

4.3
Verified Homeowner
Colorado Springs, on Apr 24, 2019

While we were building our home, we kept asking for the problems on the floor, stairway, and installed furniture. These problematic parts are now coming back even seriously and we definitely need aftercare on these problems.

3.6
Verified Homeowner
Colorado Springs, on Apr 03, 2019

The quality of the home

4.3
Verified Homeowner
Colorado Springs, on Feb 21, 2019

The follow through of problems.

4.8
Verified Homeowner
Colorado Springs, on Jan 08, 2019

I liked the whole buying process especially the design phase and the weekly follow ups while the house was built

3.7
Verified Homeowner
Colorado Springs, on Jan 06, 2019

The customer service team is good at hearing concerns/issues.

3.0
Verified Homeowner
Colorado Springs, on Dec 08, 2018

Quality and warranty services.

4.5
Verified Homeowner
Colorado Springs, CO, on Sep 24, 2017

The sales team was great with following up. Also the superintendent onsite was great too.

4.8
Verified Homeowner
Colorado Springs, on Sep 20, 2017

The Classic home team delivered a quality product - my home!

4.8
Verified Homeowner
Colorado Springs, CO, on Sep 12, 2017

Annie and Sean (sales team) were wonderful as was Jim, superintendent. They were quick to get my questions and concerns addressed.

4.8
Verified Homeowner
Colorado Springs, on Sep 08, 2017

Good quality homes, professional staff.

4.9
Verified Homeowner
Colorado Springs, on Aug 24, 2017

There remain some unresolved issues for which the warranty status remains in question and thus may potentially unresolved. This would be unacceptable and would keep me from providing full throated praise of Classic.

4.0
Verified Homeowner
Colorado Springs, CO, on Aug 10, 2017

I believe Classic Homes is a good production builder, but there were circumstances with the construction where the work was observed to be substandard when it was done, but wwas corrected at a later date.

4.8
Verified Homeowner
Colorado Springs, CO, on Aug 04, 2017

Still working through getting issues resolved. Once these are done to my satisfaction this would change, but my confidence that everything will be taken care of satisfactorily is not real high yet. Most minor things have been or are scheduled to be taken care of, but there is a serious design flaw in how the gutters on my model are installed that causes water on driveway / patio long after the rain has stopped. This will be an ice issue during the winter.

4.4
Verified Homeowner
Colorado Springs, CO, on Jul 27, 2017

quality and value and the style of the Paradise model.

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 19, 2017

Caring staff at every location

4.9
Verified Homeowner
Colorado Springs, on Jul 15, 2017

The two Jims were very helpful and the entire staff was always available to answer any questions we had

5.0
Verified Homeowner
Colorado Springs, on Jun 27, 2017

We just love the home, the lot, the neighbors.Classic has responded on all service items which we deeply appreciate.

4.7
Verified Homeowner
Colorado Springs, CO, on Jun 14, 2017

quality, Reputation, and just overall feel of being in my new classic home

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 09, 2017

Classic went above and beyond, both sales and the construction crew. And they continue to do so.

4.8
Verified Homeowner
Colorado Springs, CO, on Jun 08, 2017

In the design center I felt like we were taken care of extremely well. That's a place a lot of money can be spent very quickly with upgrades. The lady who asssited us was very honest and straightforward. Never did we feel pressured. In terms of the two guys who gave us our final walk through, Malichi and Jim, they made the process of taking over our house pain free. They answered every question of ours, large and small with such patience. I really appreciated that they pointed out last minute things that needed fixing even when we didn't notice. It really made us feel like they cared.

4.5
Verified Homeowner
Colorado Springs, CO, on Jun 08, 2017

We have built before and understand no one is perfect. What a home builder does to correct problems when (not if) they arise, is what differentiates those builders. When problems arose in the building of our home, Classic made amends above and beyond the call of duty and what the contract even required. This is the hallmark of a great builder, who genuinely cares about their customers and we would build again with Classic. You guys rock!

5.0
Verified Homeowner
Colorado Springs, on Jun 06, 2017

There is a high area in your house and it has a major crack where it meets the sealing. I would like it fixed.

4.6
Verified Homeowner
Colorado Springs, on Jun 05, 2017

I have recommended to friends and a friend did by and closed on his Classic Granby.

3.0
Verified Homeowner
Colorado Springs, CO, on Jun 01, 2017

Classic met or exceeded my every expectation.

5.0
Verified Homeowner
Colorado Springs, CO, on May 20, 2017

Construction quality!

5.0
Verified Homeowner
Colorado Springs, CO, on May 15, 2017

There are so many reasons why I would recommend Classic, but the main reason is that everything was on time despite small complications. Our foundation was delayed, yet we still closed on time, which we were so happy about!

4.9
Verified Homeowner
Colorado Springs, CO, on Apr 24, 2017

The house wasn't finished during the final walk through. We flew in from Germany and the house wasn't ready.

4.0
Verified Homeowner
Colorado Springs, CO, on Apr 14, 2017

I never had the feeling I wasn't going to be helped or my concerns not addressed

4.0
Verified Homeowner
Colorado Springs, on Apr 06, 2017

We haven't had any major problems with our new home.

3.8
Verified Homeowner
Colorado Springs, CO, on Mar 08, 2017

The entire staff was outstanding. The construction quality was top notch and they went beyond their commitment to ensure everything was right

4.9
Verified Homeowner
Colorado Springs, CO, on Feb 25, 2017

homebuilder had not finished the home by closing day. Items found during walk through and identified by blue/green tapes were not repaired even though all the tapes were gone the next day ??? There are still some deficiencies with the house but the superintendent and guaranty staff insist that because of the other works done around the problem areas addressing the problems is not an option even though theses were pointed out to the builder weeks before.

3.1
Verified Homeowner
Colorado Springs, on Feb 09, 2017

The communication classic home provides from beginning to end is amazing and makes you feel confident in your decision and their product. Thanks classic!

5.0
Verified Homeowner
Colorado Springs, on Feb 05, 2017

Build Quality has been good. Issues were resolved quickly in the one instance they occurred.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 21, 2017

Quality of the work by the trades is lacking.

3.5
Verified Homeowner
Colorado Springs, CO, on Jan 06, 2017

We love our Savannah home! We would definitely recommend building a home with Classic to any of our friends/family.

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 29, 2016

Recent high winds and the house was nice and snug.

4.8
Verified Homeowner
Colorado Springs, on Dec 06, 2016

The people we worked with in the process of buying a Classic home were all wonderful and did everything they possibly could to fulfill all their commitments and build a quality home.

4.6
Verified Homeowner
Colorado Springs, on Nov 16, 2016

The entire sales staff has been awesome and after sales service has been great. Overall, the experience with Classic Homes is fabulous. I have recommended a lot of my friends to go with Classic for their new home purchase.

4.7
Verified Homeowner
Colorado Springs, on Nov 09, 2016

Great customer service.

4.4
Verified Homeowner
Colorado Springs, on Oct 26, 2016

Excellent customer service

5.0
Verified Homeowner
Colorado Springs, on Sep 13, 2016

Overall construction is great, had some problems with washer heat line not being correctly installed and sewer line for upstairs was punctured when installing shelves in pantry that cause alot of work

5.0
Verified Homeowner
Colorado Springs, on Aug 31, 2016

Classic built a nice home and fixed any problems we found. Only reason the rating isn't a 10 is because the base models are so incredibly basic, you have to spend a lot of money to get decent upgrades.

3.7
Verified Homeowner
Colorado Springs, on Aug 16, 2016

Classic Homes pays attention to the smallest details and addresses concerns throughout the entire building process and consistently follows up after the sale of the home to ensure that everything within the home is operating properly. The attention to the customer and attention-to-detail is exceptional!

5.0
Verified Homeowner
Colorado Springs, on Jul 04, 2016

We would recommend Classic Homes (and we have) because they delivered what they promised with good attitudes and the whole team was wonderful to work with.

4.4
Verified Homeowner
Colorado Springs, on Jun 16, 2016

The sales team was excellent and they kept us updated all along. They were welcoming whenever we visited the office. Awesome experience throughout.

4.6
Verified Homeowner
Colorado Springs, on May 23, 2016

Responsive communication

4.8
Verified Homeowner
Colorado Springs, on Apr 11, 2016

We have had very few issues and are very happy in our new home!

5.0
Verified Homeowner
Colorado Springs, on Mar 09, 2016

Once all the "interior" stuff went into the house, we were very disappointed with the craftsmanship. It was substandard.

3.0
Verified Homeowner
Colorado Springs, on Feb 29, 2016

It's a well built home

0.6
Verified Homeowner
Colorado Springs, on Feb 17, 2016

The quality of my home is very good. The only reason I did not rate them higher was because some of the processes and materials appeared to be "cheap" (Thin stucco that flakes, etc)

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Sep 24, 2017

The sales team was great with following up. Also the superintendent onsite was great too.

4.8
Verified Homeowner
Colorado Springs, CO, on Sep 12, 2017

Annie and Sean (sales team) were wonderful as was Jim, superintendent. They were quick to get my questions and concerns addressed.

4.8
Verified Homeowner
Colorado Springs, CO, on Aug 10, 2017

I believe Classic Homes is a good production builder, but there were circumstances with the construction where the work was observed to be substandard when it was done, but wwas corrected at a later date.

4.8
Verified Homeowner
Colorado Springs, CO, on Aug 04, 2017

Still working through getting issues resolved. Once these are done to my satisfaction this would change, but my confidence that everything will be taken care of satisfactorily is not real high yet. Most minor things have been or are scheduled to be taken care of, but there is a serious design flaw in how the gutters on my model are installed that causes water on driveway / patio long after the rain has stopped. This will be an ice issue during the winter.

4.4
Verified Homeowner
Colorado Springs, CO, on Jul 27, 2017

quality and value and the style of the Paradise model.

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 19, 2017

Caring staff at every location

4.9
Verified Homeowner
Colorado Springs, CO, on Jun 14, 2017

quality, Reputation, and just overall feel of being in my new classic home

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 09, 2017

Classic went above and beyond, both sales and the construction crew. And they continue to do so.

4.8
Verified Homeowner
Colorado Springs, CO, on Jun 08, 2017

In the design center I felt like we were taken care of extremely well. That's a place a lot of money can be spent very quickly with upgrades. The lady who asssited us was very honest and straightforward. Never did we feel pressured. In terms of the two guys who gave us our final walk through, Malichi and Jim, they made the process of taking over our house pain free. They answered every question of ours, large and small with such patience. I really appreciated that they pointed out last minute things that needed fixing even when we didn't notice. It really made us feel like they cared.

4.5
Verified Homeowner
Colorado Springs, CO, on Jun 08, 2017

We have built before and understand no one is perfect. What a home builder does to correct problems when (not if) they arise, is what differentiates those builders. When problems arose in the building of our home, Classic made amends above and beyond the call of duty and what the contract even required. This is the hallmark of a great builder, who genuinely cares about their customers and we would build again with Classic. You guys rock!

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 01, 2017

Classic met or exceeded my every expectation.

5.0
Verified Homeowner
Colorado Springs, CO, on May 20, 2017

Construction quality!

5.0
Verified Homeowner
Colorado Springs, CO, on May 15, 2017

There are so many reasons why I would recommend Classic, but the main reason is that everything was on time despite small complications. Our foundation was delayed, yet we still closed on time, which we were so happy about!

4.9
Verified Homeowner
Colorado Springs, CO, on Apr 24, 2017

The house wasn't finished during the final walk through. We flew in from Germany and the house wasn't ready.

4.0
Verified Homeowner
Colorado Springs, CO, on Apr 14, 2017

I never had the feeling I wasn't going to be helped or my concerns not addressed

4.0
Verified Homeowner
Colorado Springs, CO, on Mar 08, 2017

The entire staff was outstanding. The construction quality was top notch and they went beyond their commitment to ensure everything was right

4.9
Verified Homeowner
Colorado Springs, CO, on Feb 25, 2017

homebuilder had not finished the home by closing day. Items found during walk through and identified by blue/green tapes were not repaired even though all the tapes were gone the next day ??? There are still some deficiencies with the house but the superintendent and guaranty staff insist that because of the other works done around the problem areas addressing the problems is not an option even though theses were pointed out to the builder weeks before.

3.1
Verified Homeowner
Colorado Springs, CO, on Jan 21, 2017

Quality of the work by the trades is lacking.

3.5
Verified Homeowner
Colorado Springs, CO, on Jan 06, 2017

We love our Savannah home! We would definitely recommend building a home with Classic to any of our friends/family.

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 29, 2016

Recent high winds and the house was nice and snug.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jun 27, 2020

All our the warranty people I have delt with are very good

4.5
Verified Homeowner
Colorado Springs, on Sep 20, 2017

The Classic home team delivered a quality product - my home!

4.8
Verified Homeowner
Colorado Springs, on Sep 08, 2017

Good quality homes, professional staff.

4.9
Verified Homeowner
Colorado Springs, on Aug 24, 2017

There remain some unresolved issues for which the warranty status remains in question and thus may potentially unresolved. This would be unacceptable and would keep me from providing full throated praise of Classic.

4.0
Verified Homeowner
Colorado Springs, on Jul 15, 2017

The two Jims were very helpful and the entire staff was always available to answer any questions we had

5.0
Verified Homeowner
Colorado Springs, on Jun 27, 2017

We just love the home, the lot, the neighbors.Classic has responded on all service items which we deeply appreciate.

4.7
Verified Homeowner
Colorado Springs, on Jun 05, 2017

I have recommended to friends and a friend did by and closed on his Classic Granby.

3.0
Verified Homeowner
Colorado Springs, on Feb 09, 2017

The communication classic home provides from beginning to end is amazing and makes you feel confident in your decision and their product. Thanks classic!

5.0
Verified Homeowner
Colorado Springs, on Feb 05, 2017

Build Quality has been good. Issues were resolved quickly in the one instance they occurred.

5.0
Verified Homeowner
Colorado Springs, on Dec 06, 2016

The people we worked with in the process of buying a Classic home were all wonderful and did everything they possibly could to fulfill all their commitments and build a quality home.

4.6
Verified Homeowner
Colorado Springs, on Nov 09, 2016

Great customer service.

4.4
Verified Homeowner
Colorado Springs, on Oct 26, 2016

Excellent customer service

5.0
Verified Homeowner
Colorado Springs, on Sep 13, 2016

Overall construction is great, had some problems with washer heat line not being correctly installed and sewer line for upstairs was punctured when installing shelves in pantry that cause alot of work

5.0
Verified Homeowner
Colorado Springs, on Aug 16, 2016

Classic Homes pays attention to the smallest details and addresses concerns throughout the entire building process and consistently follows up after the sale of the home to ensure that everything within the home is operating properly. The attention to the customer and attention-to-detail is exceptional!

5.0
Verified Homeowner
Colorado Springs, on Jun 16, 2016

The sales team was excellent and they kept us updated all along. They were welcoming whenever we visited the office. Awesome experience throughout.

4.6
Verified Homeowner
Colorado Springs, on May 23, 2016

Responsive communication

4.8
Verified Homeowner
Colorado Springs, on Apr 11, 2016

We have had very few issues and are very happy in our new home!

5.0
Verified Homeowner
Colorado Springs, on Mar 09, 2016

Once all the "interior" stuff went into the house, we were very disappointed with the craftsmanship. It was substandard.

3.0
Verified Homeowner
Colorado Springs, on Feb 29, 2016

It's a well built home

0.6
Verified Homeowner
Colorado Springs, on Feb 17, 2016

The quality of my home is very good. The only reason I did not rate them higher was because some of the processes and materials appeared to be "cheap" (Thin stucco that flakes, etc)

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 30, 2020

Sean, Annie, and Maureen in the sales center were very helpful. The design studio was a great experience.

2.8
Verified Homeowner
Colorado Springs, on May 11, 2020

The staff were friendly and very helpful. They took care of any problems right away.

4.0
Verified Homeowner
Colorado Springs, on Apr 07, 2020

Friendliness of all staff members. Quality of the build itself, and the warranty service.

5.0
Verified Homeowner
Colorado Springs, on Dec 05, 2019

Overall experience with classic has been great so far. Customer support is really nice.

4.3
Verified Homeowner
Colorado Springs, on Nov 25, 2019

Stacey in the design studio was great. She was so patient, and really seemed to tell us honestly when an offered upgrade wasn't worth it.

3.5
Verified Homeowner
Colorado Springs, on Oct 01, 2019

Prompt responses

4.7
Verified Homeowner
Colorado Springs, on Sep 03, 2019

The home was finished on time. Annie and Sean were wonderful to work with.

3.2
Verified Homeowner
Colorado Springs, on Aug 05, 2019

The structure and process was explained so we knew what was coming up next. No real surprises.

4.5
Verified Homeowner
Colorado Springs, on Jun 27, 2019

I loved the entire building process and the final product.

4.3
Verified Homeowner
Colorado Springs, on Apr 24, 2019

While we were building our home, we kept asking for the problems on the floor, stairway, and installed furniture. These problematic parts are now coming back even seriously and we definitely need aftercare on these problems.

3.6
Verified Homeowner
Colorado Springs, on Apr 03, 2019

The quality of the home

4.3
Verified Homeowner
Colorado Springs, on Feb 21, 2019

The follow through of problems.

4.8
Verified Homeowner
Colorado Springs, on Jan 08, 2019

I liked the whole buying process especially the design phase and the weekly follow ups while the house was built

3.7
Verified Homeowner
Colorado Springs, on Jan 06, 2019

The customer service team is good at hearing concerns/issues.

3.0
Verified Homeowner
Colorado Springs, on Dec 08, 2018

Quality and warranty services.

4.5
Verified Homeowner
Colorado Springs, on Jun 06, 2017

There is a high area in your house and it has a major crack where it meets the sealing. I would like it fixed.

4.6
Verified Homeowner
Colorado Springs, on Apr 06, 2017

We haven't had any major problems with our new home.

3.8
Verified Homeowner
Colorado Springs, on Nov 16, 2016

The entire sales staff has been awesome and after sales service has been great. Overall, the experience with Classic Homes is fabulous. I have recommended a lot of my friends to go with Classic for their new home purchase.

4.7
Verified Homeowner
Colorado Springs, on Aug 31, 2016

Classic built a nice home and fixed any problems we found. Only reason the rating isn't a 10 is because the base models are so incredibly basic, you have to spend a lot of money to get decent upgrades.

3.7
Verified Homeowner
Colorado Springs, on Jul 04, 2016

We would recommend Classic Homes (and we have) because they delivered what they promised with good attitudes and the whole team was wonderful to work with.

4.4
Verified Homeowner