Top Homebuilder Ratings & Reviews

Classic Homes

Flying Horse

99 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.7

Lender Experience

4.6

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.7

Installation & Workmanship

4.7

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 29, 2020

Quick to fix issues

5.0
Verified Homeowner
Colorado Springs, on May 22, 2020

Professional and great quality.

4.7
Verified Homeowner
Colorado Springs, on May 19, 2020

Love my home layout and design. The best would be all Classic employees that played a role in my home build; they are all wonderful, caring individuals!

4.6
Verified Homeowner
Colorado Springs, on May 09, 2020

All of our contacts with the Sales and Design Studio employees have been wonderful. The team has been helpful throughout the process. The builder communicated weekly with us throughout the build phase and this too was very helpful.

4.7
Verified Homeowner
Colorado Springs, on May 02, 2020

Any issues identified were fix in an expedited manner.

5.0
Verified Homeowner
Colorado Springs, on Apr 28, 2020

The sales experience was fantastic with Tina. Very responsive and helpful. The walk through and punch-list checks were also very thorough. The whole process instilled confidence every step of the way.

4.6
Verified Homeowner
Colorado Springs, on Apr 08, 2020

Tina Loncar was amazing. She went above and beyond to help me with the purchase of this home. I already had a Classic Home and will probably always own one.

5.0
Verified Homeowner
Colorado Springs, on Apr 02, 2020

Robert has been excellent to work with. He has tried his best to address issues that have been presented to him.

4.6
Verified Homeowner
Colorado Springs, on Mar 13, 2020

James Leyba is a good warranty service/customer care representative. He can only do what he can do...he wouldn't have to do much if the house we purchased was built with the quality that Classic Homes is known for...huge disappointment.

3.5
Verified Homeowner
Colorado Springs, on Mar 12, 2020

The communication from the builder to the sales team was extraordinary. I was impressed with the weekly calls from the builder (Justin) and how quick and professional the sales team was with the numerous questions I had.

4.9
Verified Homeowner
Colorado Springs, on Feb 10, 2020

I am not impressed by the warranty service. I put in a request over a month ago and made follow up calls with no response. This is unacceptable

1.3
Verified Homeowner
Colorado Springs, on Jan 23, 2020

Was able to resolve most of the post move in problems.

3.8
Verified Homeowner
Colorado Springs, on Jan 10, 2020

Communication with the Classic team

5.0
Verified Homeowner
Colorado Springs, on Dec 31, 2019

All of the people we dealt with through Classic were professional and helpful.

3.6
Verified Homeowner
Colorado Springs, on Dec 31, 2019

Classic did what they said they were going to do and the issues we brought up were addressed. I don't care how custom a home, there's always going to be issues. It's like insurance, it's completely worthless...until you have a claim. So the "moment of truth" was when Classic came out and addressed the issues. We are very happy w/ Classic overall.

4.8
Verified Homeowner
Colorado Springs, on Dec 24, 2019

Our builder, Foster.

4.9
Verified Homeowner
Colorado Springs, on Dec 19, 2019

David has been wonderful to work with and responsive. I will be in touch with him, in January or February for some grout touchups that need work, which is already aware of. Other than that everything else is pretty perfect. I LOVE my Paradise home!

4.7
Verified Homeowner
Colorado Springs, on Dec 09, 2019

1. Weekly calls from the build supervisor were appreciated. 2. Time to complete the home was on plan or better. 3. Responsiveness and assistance from the sales office was as expected or better.4. Design center contact was very helpful thru the design finish process.

3.8
Verified Homeowner
Colorado Springs, on Nov 25, 2019

The Home

5.0
Verified Homeowner
Colorado Springs, on Nov 20, 2019

What I like best is everyone did their best to listen. Everyone that my wife and I came in contact with conducted themselves professionally. My wife and I would point out mistakes (or what we thought were mistakes) and the superintendent did his best to immediately accommodate.

4.4
Verified Homeowner
Colorado Springs, on Oct 13, 2019

We loved the project supervisor, Matt Foster. He was very attentive to our concerns and professional. He was proactive and went above and beyond in his service to us and our home. Also, the sales office was amazing. Very positive, always responsive and helpful -- Hayden, Tina, Diane and Christian

5.0
Verified Homeowner
Colorado Springs, on Oct 05, 2019

Service provided by all involved was fantastic

4.9
Verified Homeowner
Colorado Springs, on Oct 03, 2019

Very attentive, reliable, & care about the HOME our family lived in. Never treated it like a house to take care of in his job, care about the home for our family

5.0
Verified Homeowner
Colorado Springs, on Sep 20, 2019

Flexibility in last minute changes which made a big difference to us. The ability to take care of our walk through corrections/repairs.

4.9
Verified Homeowner
Colorado Springs, on Aug 16, 2019

The sales team (Tina, Diane and Christian) and foreman (Jamie) were fantastic to deal with. During the walkthrough, Jamie marked things needing to be fixed prior to closing, without us even having to say anything. Not once during contract or build did we ever feel uneasy about our purchase decision. The sales team was always there to answer questions and never made us feel bad about asking anything. This was our 3rd home we built, but the first in 20+ years. We expected little things to go wrong and they did, but the team fixed them w/o issue. Stacey at the design studio was also awesome and while we blew our budget, it was on stuff we wanted, never on being pushed into buying more than we needed. Her guidance allowed us to have a completely kick XXXXX home.

4.8
Verified Homeowner
Colorado Springs, on Aug 08, 2019

Everyone we came across in the building process was very responsive and professional.

5.0
Verified Homeowner
Colorado Springs, on Aug 08, 2019

The entire team, from the sales team (Tina, Diane, Hayden, and Christan) to the build team, they worked hard to get everything done well and on time. Even though the build was delayed a month due to City utilities not able to connect, they communicated the whole process very well. Loved the team and they truly seemed to care and be as excited as we were for our new home

4.8
Verified Homeowner
Colorado Springs, on Aug 08, 2019

The entire Flying Horse team (Hayden, Diane, Tina, Christian, Jamie) were all wonderful to work with! They provided me with updates weekly, when my home started construction, and addressed all my questions and concerns. Going to the house every week and seeing the finishes coming together was the most exciting part of the home building process. Working with the Flying Horse team was the best part of my experience!

5.0
Verified Homeowner
Colorado Springs, on Aug 02, 2019

The building of the home it was fast and efficient.

3.1
Verified Homeowner
Colorado Springs, on Jul 31, 2019

Everyone was incredibly warm and lovely to work with.

4.0
Verified Homeowner
Colorado Springs, on Jul 22, 2019

Flexibility and Communication

4.5
Verified Homeowner
Colorado Springs, on Jul 07, 2019

Kept us updated with the construction process.

4.0
Verified Homeowner
Colorado Springs, on Jul 03, 2019

The response overall were caring. Even though I had to ask a few times, they did follow through with satisfying my requests.

4.3
Verified Homeowner
Colorado Springs, on Jun 26, 2019

Their responsiveness when I did have any issues.

4.9
Verified Homeowner
Colorado Springs, on Jun 14, 2019

Great people from start to finish

4.5
Verified Homeowner
Colorado Springs, on May 24, 2019

How organized the building process was how EVERYONE in every department have been so great. Easiest build to date we have experienced.

5.0
Verified Homeowner
Colorado Springs, on May 21, 2019

It is a simple process and I have received very prompt, thorough, and courteous service.

5.0
Verified Homeowner
Colorado Springs, on May 17, 2019

They build a good home.

4.3
Verified Homeowner
Colorado Springs, on May 09, 2019

How incredibly relational all the people at Classic homes were to our family! They deeply cared about our satisfaction as customers, but was also equally paired with their intentional relationship building toward us.

5.0
Verified Homeowner
Colorado Springs, on Apr 25, 2019

The response time was quick and initial repairs were completed right away.

4.5
Verified Homeowner
Colorado Springs, on Apr 23, 2019

Communications during construction period.

4.4
Verified Homeowner
Colorado Springs, on Mar 28, 2019

They truly wanted to make us happy

4.8
Verified Homeowner
Colorado Springs, on Mar 26, 2019

Nothing

4.5
Verified Homeowner
Colorado Springs, on Mar 20, 2019

The people! From the sales staff to our design studio consultant, to our construction supervisor, everyone was wonderful and helpful.

4.2
Verified Homeowner
Colorado Springs, on Mar 13, 2019

Quick response

5.0
Verified Homeowner
Colorado Springs, on Mar 01, 2019

Courtesy shown by personnel

4.9
Verified Homeowner
Colorado Springs, on Feb 12, 2019

Classic has evolved into a superior home builder

4.3
Verified Homeowner
Colorado Springs, on Feb 12, 2019

When we had a problem or issue, the came right out and quickly resolved it.

5.0
Verified Homeowner
Colorado Springs, on Feb 12, 2019

The professionalism, timeliness, understanding, and friendliness

4.9
Verified Homeowner
Colorado Springs, on Feb 08, 2019

After the month was up and I needed additional work to be done James gave me excellent people. He always responds quickly when I text him with answers to my questions.

5.0
Verified Homeowner
Colorado Springs, on Jan 25, 2019

The communication throughout the six-month process.

5.0
Verified Homeowner
Colorado Springs, on Jan 20, 2019

representatives readily available and any issues are usually dealt with promptly

4.2
Verified Homeowner
Colorado Springs, on Jan 16, 2019

Customer Service and quality of building

4.8
Verified Homeowner
Colorado Springs, on Jan 09, 2019

Amount of communication each step of the way.

4.6
Verified Homeowner
Colorado Springs, on Jan 09, 2019

Great people. Fast emergency service.

4.9
Verified Homeowner
Colorado Springs, on Jan 02, 2019

Friendly and knowledgeable staff, fair price, well-built home. It has been a great experience. I’ve had no issues with the home in this first year of ownership.

5.0
Verified Homeowner
Colorado Springs, on Dec 28, 2018

We bought a spec home but Classic has been very attentive to every need and working with them has been a great experience.

4.5
Verified Homeowner
Colorado Springs, on Dec 25, 2018

seems all went well

4.8
Verified Homeowner
Colorado Springs, on Nov 25, 2018

They built us a beautiful, well-built home and were always very courteous and friendly when we had questions.

5.0
Verified Homeowner
Colorado Springs, on Oct 19, 2018

The entire staff, from Sales to Construction, seems genuinely interested in taking care of us!

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 22, 2020

Professional and great quality.

4.7
Verified Homeowner
Colorado Springs, on May 09, 2020

All of our contacts with the Sales and Design Studio employees have been wonderful. The team has been helpful throughout the process. The builder communicated weekly with us throughout the build phase and this too was very helpful.

4.7
Verified Homeowner
Colorado Springs, on Apr 08, 2020

Tina Loncar was amazing. She went above and beyond to help me with the purchase of this home. I already had a Classic Home and will probably always own one.

5.0
Verified Homeowner
Colorado Springs, on Mar 12, 2020

The communication from the builder to the sales team was extraordinary. I was impressed with the weekly calls from the builder (Justin) and how quick and professional the sales team was with the numerous questions I had.

4.9
Verified Homeowner
Colorado Springs, on Jan 10, 2020

Communication with the Classic team

5.0
Verified Homeowner
Colorado Springs, on Dec 24, 2019

Our builder, Foster.

4.9
Verified Homeowner
Colorado Springs, on Dec 09, 2019

1. Weekly calls from the build supervisor were appreciated. 2. Time to complete the home was on plan or better. 3. Responsiveness and assistance from the sales office was as expected or better.4. Design center contact was very helpful thru the design finish process.

3.8
Verified Homeowner
Colorado Springs, on Nov 20, 2019

What I like best is everyone did their best to listen. Everyone that my wife and I came in contact with conducted themselves professionally. My wife and I would point out mistakes (or what we thought were mistakes) and the superintendent did his best to immediately accommodate.

4.4
Verified Homeowner
Colorado Springs, on Oct 13, 2019

We loved the project supervisor, Matt Foster. He was very attentive to our concerns and professional. He was proactive and went above and beyond in his service to us and our home. Also, the sales office was amazing. Very positive, always responsive and helpful -- Hayden, Tina, Diane and Christian

5.0
Verified Homeowner
Colorado Springs, on Oct 05, 2019

Service provided by all involved was fantastic

4.9
Verified Homeowner
Colorado Springs, on Sep 20, 2019

Flexibility in last minute changes which made a big difference to us. The ability to take care of our walk through corrections/repairs.

4.9
Verified Homeowner
Colorado Springs, on Aug 16, 2019

The sales team (Tina, Diane and Christian) and foreman (Jamie) were fantastic to deal with. During the walkthrough, Jamie marked things needing to be fixed prior to closing, without us even having to say anything. Not once during contract or build did we ever feel uneasy about our purchase decision. The sales team was always there to answer questions and never made us feel bad about asking anything. This was our 3rd home we built, but the first in 20+ years. We expected little things to go wrong and they did, but the team fixed them w/o issue. Stacey at the design studio was also awesome and while we blew our budget, it was on stuff we wanted, never on being pushed into buying more than we needed. Her guidance allowed us to have a completely kick XXXXX home.

4.8
Verified Homeowner
Colorado Springs, on Aug 08, 2019

Everyone we came across in the building process was very responsive and professional.

5.0
Verified Homeowner
Colorado Springs, on Aug 08, 2019

The entire team, from the sales team (Tina, Diane, Hayden, and Christan) to the build team, they worked hard to get everything done well and on time. Even though the build was delayed a month due to City utilities not able to connect, they communicated the whole process very well. Loved the team and they truly seemed to care and be as excited as we were for our new home

4.8
Verified Homeowner
Colorado Springs, on Aug 08, 2019

The entire Flying Horse team (Hayden, Diane, Tina, Christian, Jamie) were all wonderful to work with! They provided me with updates weekly, when my home started construction, and addressed all my questions and concerns. Going to the house every week and seeing the finishes coming together was the most exciting part of the home building process. Working with the Flying Horse team was the best part of my experience!

5.0
Verified Homeowner
Colorado Springs, on May 09, 2019

How incredibly relational all the people at Classic homes were to our family! They deeply cared about our satisfaction as customers, but was also equally paired with their intentional relationship building toward us.

5.0
Verified Homeowner
Colorado Springs, on Mar 20, 2019

The people! From the sales staff to our design studio consultant, to our construction supervisor, everyone was wonderful and helpful.

4.2
Verified Homeowner
Colorado Springs, on Jan 25, 2019

The communication throughout the six-month process.

5.0
Verified Homeowner
Colorado Springs, on Jan 16, 2019

Customer Service and quality of building

4.8
Verified Homeowner
Colorado Springs, on Jan 09, 2019

Amount of communication each step of the way.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 29, 2020

Quick to fix issues

5.0
Verified Homeowner
Colorado Springs, on May 02, 2020

Any issues identified were fix in an expedited manner.

5.0
Verified Homeowner
Colorado Springs, on Apr 02, 2020

Robert has been excellent to work with. He has tried his best to address issues that have been presented to him.

4.6
Verified Homeowner
Colorado Springs, on Mar 13, 2020

James Leyba is a good warranty service/customer care representative. He can only do what he can do...he wouldn't have to do much if the house we purchased was built with the quality that Classic Homes is known for...huge disappointment.

3.5
Verified Homeowner
Colorado Springs, on Feb 10, 2020

I am not impressed by the warranty service. I put in a request over a month ago and made follow up calls with no response. This is unacceptable

1.3
Verified Homeowner
Colorado Springs, on Jan 23, 2020

Was able to resolve most of the post move in problems.

3.8
Verified Homeowner
Colorado Springs, on Dec 31, 2019

Classic did what they said they were going to do and the issues we brought up were addressed. I don't care how custom a home, there's always going to be issues. It's like insurance, it's completely worthless...until you have a claim. So the "moment of truth" was when Classic came out and addressed the issues. We are very happy w/ Classic overall.

4.8
Verified Homeowner
Colorado Springs, on Dec 19, 2019

David has been wonderful to work with and responsive. I will be in touch with him, in January or February for some grout touchups that need work, which is already aware of. Other than that everything else is pretty perfect. I LOVE my Paradise home!

4.7
Verified Homeowner
Colorado Springs, on Nov 25, 2019

The Home

5.0
Verified Homeowner
Colorado Springs, on Oct 03, 2019

Very attentive, reliable, & care about the HOME our family lived in. Never treated it like a house to take care of in his job, care about the home for our family

5.0
Verified Homeowner
Colorado Springs, on May 21, 2019

It is a simple process and I have received very prompt, thorough, and courteous service.

5.0
Verified Homeowner
Colorado Springs, on Apr 25, 2019

The response time was quick and initial repairs were completed right away.

4.5
Verified Homeowner
Colorado Springs, on Mar 26, 2019

Nothing

4.5
Verified Homeowner
Colorado Springs, on Mar 13, 2019

Quick response

5.0
Verified Homeowner
Colorado Springs, on Mar 01, 2019

Courtesy shown by personnel

4.9
Verified Homeowner
Colorado Springs, on Feb 12, 2019

When we had a problem or issue, the came right out and quickly resolved it.

5.0
Verified Homeowner
Colorado Springs, on Feb 12, 2019

The professionalism, timeliness, understanding, and friendliness

4.9
Verified Homeowner
Colorado Springs, on Feb 08, 2019

After the month was up and I needed additional work to be done James gave me excellent people. He always responds quickly when I text him with answers to my questions.

5.0
Verified Homeowner
Colorado Springs, on Jan 20, 2019

representatives readily available and any issues are usually dealt with promptly

4.2
Verified Homeowner
Colorado Springs, on Jan 09, 2019

Great people. Fast emergency service.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 19, 2020

Love my home layout and design. The best would be all Classic employees that played a role in my home build; they are all wonderful, caring individuals!

4.6
Verified Homeowner
Colorado Springs, on Apr 28, 2020

The sales experience was fantastic with Tina. Very responsive and helpful. The walk through and punch-list checks were also very thorough. The whole process instilled confidence every step of the way.

4.6
Verified Homeowner
Colorado Springs, on Dec 31, 2019

All of the people we dealt with through Classic were professional and helpful.

3.6
Verified Homeowner
Colorado Springs, on Aug 02, 2019

The building of the home it was fast and efficient.

3.1
Verified Homeowner
Colorado Springs, on Jul 31, 2019

Everyone was incredibly warm and lovely to work with.

4.0
Verified Homeowner
Colorado Springs, on Jul 22, 2019

Flexibility and Communication

4.5
Verified Homeowner
Colorado Springs, on Jul 07, 2019

Kept us updated with the construction process.

4.0
Verified Homeowner
Colorado Springs, on Jul 03, 2019

The response overall were caring. Even though I had to ask a few times, they did follow through with satisfying my requests.

4.3
Verified Homeowner
Colorado Springs, on Jun 26, 2019

Their responsiveness when I did have any issues.

4.9
Verified Homeowner
Colorado Springs, on Jun 14, 2019

Great people from start to finish

4.5
Verified Homeowner
Colorado Springs, on May 24, 2019

How organized the building process was how EVERYONE in every department have been so great. Easiest build to date we have experienced.

5.0
Verified Homeowner
Colorado Springs, on May 17, 2019

They build a good home.

4.3
Verified Homeowner
Colorado Springs, on Apr 23, 2019

Communications during construction period.

4.4
Verified Homeowner
Colorado Springs, on Mar 28, 2019

They truly wanted to make us happy

4.8
Verified Homeowner
Colorado Springs, on Feb 12, 2019

Classic has evolved into a superior home builder

4.3
Verified Homeowner
Colorado Springs, on Jan 02, 2019

Friendly and knowledgeable staff, fair price, well-built home. It has been a great experience. I’ve had no issues with the home in this first year of ownership.

5.0
Verified Homeowner
Colorado Springs, on Dec 28, 2018

We bought a spec home but Classic has been very attentive to every need and working with them has been a great experience.

4.5
Verified Homeowner
Colorado Springs, on Dec 25, 2018

seems all went well

4.8
Verified Homeowner
Colorado Springs, on Nov 25, 2018

They built us a beautiful, well-built home and were always very courteous and friendly when we had questions.

5.0
Verified Homeowner
Colorado Springs, on Oct 19, 2018

The entire staff, from Sales to Construction, seems genuinely interested in taking care of us!

4.6
Verified Homeowner