Top Homebuilder Ratings & Reviews

Flying Horse Reviews

149 Home Owner Reviews Completed Mar 2018 - Sep 19

Community Score Overview

149 Home Owner Reviews

4.6
Rating of home owners' willingness to recommend this builder
4.6
Overall Satisfaction

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.9

Home Personalization Experience

4.7

Lender Experience

4.6

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.7

Installation & Workmanship

4.7

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Colorado Springs, on Aug 21, 2019

Weekly calls during building. Products and food on the counter at move in. Gift certificate to Club. Friendliness of sales office. Design center choices.

4.5
Verified Home Owner
Colorado Springs, on Aug 02, 2019

The building of the home it was fast and efficient.

3.1
Verified Home Owner
Colorado Springs, on Jul 31, 2019

Everyone was incredibly warm and lovely to work with.

4.0
Verified Home Owner
Colorado Springs, on Jul 22, 2019

Flexibility and Communication

4.5
Verified Home Owner
Colorado Springs, on Jul 07, 2019

Kept us updated with the construction process.

4.0
Verified Home Owner
Colorado Springs, on Jul 03, 2019

The response overall were caring. Even though I had to ask a few times, they did follow through with satisfying my requests.

4.3
Verified Home Owner
Colorado Springs, on Jun 28, 2019

The Design Center process in making selections and the Site Supervisor during the construction process.

2.9
Verified Home Owner
Colorado Springs, on Jun 26, 2019

Their responsiveness when I did have any issues.

4.9
Verified Home Owner
Colorado Springs, on Jun 14, 2019

Great people from start to finish

4.5
Verified Home Owner
Colorado Springs, on May 24, 2019

How organized the building process was how EVERYONE in every department have been so great. Easiest build to date we have experienced.

5.0
Verified Home Owner
Colorado Springs, on May 17, 2019

They build a good home.

4.3
Verified Home Owner
Colorado Springs, on May 06, 2019

The people. They are genuine and truly care about our home and us/the homeowner. We were never just a client and you could tell everyone wanted to help us build our dream!

4.8
Verified Home Owner
Colorado Springs, on Apr 23, 2019

Communications during construction period.

4.4
Verified Home Owner
Colorado Springs, on Apr 09, 2019

I feel that the builders and representatives we worked with truly cared about the product they were working on and had a personal stake in making it as good as possible.

4.6
Verified Home Owner
Colorado Springs, on Apr 07, 2019

Responsive to problems/questions

4.4
Verified Home Owner
Colorado Springs, on Apr 06, 2019

Constant communication and willingness to accept questions.

4.0
Verified Home Owner
Colorado Springs, on Apr 03, 2019

Quality of community.

5.0
Verified Home Owner
Colorado Springs, on Mar 28, 2019

They truly wanted to make us happy

4.8
Verified Home Owner
Colorado Springs, on Mar 26, 2019

Nothing

4.5
Verified Home Owner
Colorado Springs, on Mar 20, 2019

The people! From the sales staff to our design studio consultant, to our construction supervisor, everyone was wonderful and helpful.

4.2
Verified Home Owner
Colorado Springs, on Mar 13, 2019

Quick response

5.0
Verified Home Owner
Colorado Springs, on Mar 01, 2019

Courtesy shown by personnel

4.9
Verified Home Owner
Colorado Springs, on Mar 01, 2019

They are very nice

4.8
Verified Home Owner
Colorado Springs, on Feb 25, 2019

Svc.

4.9
Verified Home Owner
Colorado Springs, on Feb 12, 2019

Classic has evolved into a superior home builder

4.3
Verified Home Owner
Colorado Springs, on Feb 12, 2019

When we had a problem or issue, the came right out and quickly resolved it.

5.0
Verified Home Owner
Colorado Springs, on Feb 12, 2019

The professionalism, timeliness, understanding, and friendliness

4.9
Verified Home Owner
Colorado Springs, on Feb 08, 2019

After the month was up and I needed additional work to be done James gave me excellent people. He always responds quickly when I text him with answers to my questions.

5.0
Verified Home Owner
Colorado Springs, on Jan 25, 2019

The communication throughout the six-month process.

5.0
Verified Home Owner
Colorado Springs, on Jan 25, 2019

Very quick and easy - haven't need it to really use it much!

5.0
Verified Home Owner
Colorado Springs, on Jan 25, 2019

The quality of the personnel

5.0
Verified Home Owner
Colorado Springs, on Jan 20, 2019

representatives readily available and any issues are usually dealt with promptly

4.2
Verified Home Owner
Colorado Springs, on Jan 16, 2019

Customer Service and quality of building

4.8
Verified Home Owner
Colorado Springs, on Jan 11, 2019

The worksmanship on our red oak wood floors is not acceptable. We have had your warranty folks out 3 times at least. There are large cracks and gaps in the joints that are unsightly, yet we have been told we need to wait July or August before anything will be done. I have been promised they will be taken care of, but I don’t feel very comfortable with the situation. In the meantime people who visit our home can readily see the cracks and gaps. Not a good advertisement for the Classic’s quality.

3.3
Verified Home Owner
Colorado Springs, on Jan 09, 2019

Amount of communication each step of the way.

4.6
Verified Home Owner
Colorado Springs, on Jan 09, 2019

Great people. Fast emergency service.

4.9
Verified Home Owner
Colorado Springs, on Jan 03, 2019

The few issues that popped up after move in were taken care of courteously and quickly.

5.0
Verified Home Owner
Colorado Springs, on Jan 03, 2019

Good communication when we needed items fixed.

4.0
Verified Home Owner
Colorado Springs, on Jan 02, 2019

Friendly and knowledgeable staff, fair price, well-built home. It has been a great experience. I’ve had no issues with the home in this first year of ownership.

5.0
Verified Home Owner
Colorado Springs, on Dec 29, 2018

We appreciated being involved in the building process and our questions were always answered promptly.

4.2
Verified Home Owner
Colorado Springs, on Dec 29, 2018

Weekly updates from the builder Walk thru inspections provided a lot of needed and specific information about the house The Sales office was very responsive to our questions and concerns. They were very helpful in providing solutions to problems when they arose.

5.0
Verified Home Owner
Colorado Springs, on Dec 18, 2018

The small things that can and do go wrong or can cause additional problems, were addressed promptly and corrected. Service follow up is tremendous

4.9
Verified Home Owner
Colorado Springs, on Nov 29, 2018

Thank you all for everything. signed, Mary Rafferty

5.0
Verified Home Owner
Colorado Springs, on Nov 29, 2018

It's ongoing.

4.3
Verified Home Owner
Colorado Springs, on Nov 27, 2018

I love my house!! However, the ground under the plastic barrier is wet/damp and making both upstairs and downstairs smell moldy (the smell is really bad).

5.0
Verified Home Owner
Colorado Springs, on Nov 27, 2018

David Lobeck - I appreciate his diligence!

5.0
Verified Home Owner
Colorado Springs, on Nov 23, 2018

The prompt reply on our requests is appreciated. Repairs were done properly to our satisfaction

4.6
Verified Home Owner
Colorado Springs, on Nov 17, 2018

over all it was a very good experience will all the members of classic home

4.7
Verified Home Owner
Colorado Springs, on Nov 13, 2018

The communication was excellent. We always knew what was happening.

4.5
Verified Home Owner
Colorado Springs, on Nov 09, 2018

My project supervisor Dustin

5.0
Verified Home Owner
Colorado Springs, on Nov 08, 2018

Working with Jamie was a pleasure. He was timely, professional, and VERY entertaining!

4.9
Verified Home Owner
Colorado Springs, on Nov 03, 2018

Very quick responses.

4.9
Verified Home Owner
Colorado Springs, on Oct 09, 2018

Sales office

4.8
Verified Home Owner
Colorado Springs, on Oct 07, 2018

The friendliness and helpfulness of the people in every aspect of our building experience

4.9
Verified Home Owner
Colorado Springs, on Oct 07, 2018

I was particularly impressed by the whole buying experience. Everyone from the sales team of Hayden, Tina and Diane to the build team of Jamie and Justin made the entire process of buying and building a home a pleasure. The people are the strongest part of Classic homes, and I have referred a number of friends who have purchased and built homes with Classic. I would have bought and built a second home, but the timing just couldn’t be worked out. I would certainly use The Classic Team in the future if the opportunity arose.

5.0
Verified Home Owner
Colorado Springs, on Sep 30, 2018

The purchase was quick and efficient. Sales people were very friendly and helpful.

4.9
Verified Home Owner
Colorado Springs, on Sep 29, 2018

The Sales Office and Design Center were great to work with on the purchase and design of the home. Jamie was a wonderful site superintendent who kept me informed weekly and provided detailed information during the pre-closing walk through. Robert did a good job on the initial 30-day punch list.

4.7
Verified Home Owner
Colorado Springs, on Sep 27, 2018

Great attitude, enthusiasm and commitment to giving friendly and helpful service.

5.0
Verified Home Owner
Colorado Springs, on Sep 21, 2018

Classic team was always so responsive, straightforward, and knowledgeable.

4.9
Verified Home Owner
Colorado Springs, on Sep 16, 2018

people we worked with were pleasant. Matt always called weekly and followed through quickly with any issues. Tina was very sweet and always available.

4.9
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Colorado Springs, on Mar 20, 2019

The people! From the sales staff to our design studio consultant, to our construction supervisor, everyone was wonderful and helpful.

4.2
Verified Home Owner
Colorado Springs, on Feb 25, 2019

Svc.

4.9
Verified Home Owner
Colorado Springs, on Jan 25, 2019

The communication throughout the six-month process.

5.0
Verified Home Owner
Colorado Springs, on Jan 16, 2019

Customer Service and quality of building

4.8
Verified Home Owner
Colorado Springs, on Jan 09, 2019

Amount of communication each step of the way.

4.6
Verified Home Owner
Colorado Springs, on Dec 29, 2018

We appreciated being involved in the building process and our questions were always answered promptly.

4.2
Verified Home Owner
Colorado Springs, on Dec 29, 2018

Weekly updates from the builder Walk thru inspections provided a lot of needed and specific information about the house The Sales office was very responsive to our questions and concerns. They were very helpful in providing solutions to problems when they arose.

5.0
Verified Home Owner
Colorado Springs, on Nov 29, 2018

Thank you all for everything. signed, Mary Rafferty

5.0
Verified Home Owner
Colorado Springs, on Nov 17, 2018

over all it was a very good experience will all the members of classic home

4.7
Verified Home Owner
Colorado Springs, on Nov 13, 2018

The communication was excellent. We always knew what was happening.

4.5
Verified Home Owner
Colorado Springs, on Nov 09, 2018

My project supervisor Dustin

5.0
Verified Home Owner
Colorado Springs, on Nov 08, 2018

Working with Jamie was a pleasure. He was timely, professional, and VERY entertaining!

4.9
Verified Home Owner
Colorado Springs, on Oct 09, 2018

Sales office

4.8
Verified Home Owner
Colorado Springs, on Oct 07, 2018

The friendliness and helpfulness of the people in every aspect of our building experience

4.9
Verified Home Owner
Colorado Springs, on Oct 07, 2018

I was particularly impressed by the whole buying experience. Everyone from the sales team of Hayden, Tina and Diane to the build team of Jamie and Justin made the entire process of buying and building a home a pleasure. The people are the strongest part of Classic homes, and I have referred a number of friends who have purchased and built homes with Classic. I would have bought and built a second home, but the timing just couldn’t be worked out. I would certainly use The Classic Team in the future if the opportunity arose.

5.0
Verified Home Owner
Colorado Springs, on Sep 30, 2018

The purchase was quick and efficient. Sales people were very friendly and helpful.

4.9
Verified Home Owner
Colorado Springs, on Sep 29, 2018

The Sales Office and Design Center were great to work with on the purchase and design of the home. Jamie was a wonderful site superintendent who kept me informed weekly and provided detailed information during the pre-closing walk through. Robert did a good job on the initial 30-day punch list.

4.7
Verified Home Owner
Colorado Springs, on Sep 27, 2018

Great attitude, enthusiasm and commitment to giving friendly and helpful service.

5.0
Verified Home Owner
Colorado Springs, on Sep 21, 2018

Classic team was always so responsive, straightforward, and knowledgeable.

4.9
Verified Home Owner
Colorado Springs, on Sep 16, 2018

people we worked with were pleasant. Matt always called weekly and followed through quickly with any issues. Tina was very sweet and always available.

4.9
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Colorado Springs, on Apr 03, 2019

Quality of community.

5.0
Verified Home Owner
Colorado Springs, on Mar 26, 2019

Nothing

4.5
Verified Home Owner
Colorado Springs, on Mar 13, 2019

Quick response

5.0
Verified Home Owner
Colorado Springs, on Mar 01, 2019

Courtesy shown by personnel

4.9
Verified Home Owner
Colorado Springs, on Mar 01, 2019

They are very nice

4.8
Verified Home Owner
Colorado Springs, on Feb 12, 2019

When we had a problem or issue, the came right out and quickly resolved it.

5.0
Verified Home Owner
Colorado Springs, on Feb 12, 2019

The professionalism, timeliness, understanding, and friendliness

4.9
Verified Home Owner
Colorado Springs, on Feb 08, 2019

After the month was up and I needed additional work to be done James gave me excellent people. He always responds quickly when I text him with answers to my questions.

5.0
Verified Home Owner
Colorado Springs, on Jan 25, 2019

Very quick and easy - haven't need it to really use it much!

5.0
Verified Home Owner
Colorado Springs, on Jan 25, 2019

The quality of the personnel

5.0
Verified Home Owner
Colorado Springs, on Jan 20, 2019

representatives readily available and any issues are usually dealt with promptly

4.2
Verified Home Owner
Colorado Springs, on Jan 11, 2019

The worksmanship on our red oak wood floors is not acceptable. We have had your warranty folks out 3 times at least. There are large cracks and gaps in the joints that are unsightly, yet we have been told we need to wait July or August before anything will be done. I have been promised they will be taken care of, but I don’t feel very comfortable with the situation. In the meantime people who visit our home can readily see the cracks and gaps. Not a good advertisement for the Classic’s quality.

3.3
Verified Home Owner
Colorado Springs, on Jan 09, 2019

Great people. Fast emergency service.

4.9
Verified Home Owner
Colorado Springs, on Jan 03, 2019

The few issues that popped up after move in were taken care of courteously and quickly.

5.0
Verified Home Owner
Colorado Springs, on Dec 18, 2018

The small things that can and do go wrong or can cause additional problems, were addressed promptly and corrected. Service follow up is tremendous

4.9
Verified Home Owner
Colorado Springs, on Nov 29, 2018

It's ongoing.

4.3
Verified Home Owner
Colorado Springs, on Nov 27, 2018

I love my house!! However, the ground under the plastic barrier is wet/damp and making both upstairs and downstairs smell moldy (the smell is really bad).

5.0
Verified Home Owner
Colorado Springs, on Nov 27, 2018

David Lobeck - I appreciate his diligence!

5.0
Verified Home Owner
Colorado Springs, on Nov 23, 2018

The prompt reply on our requests is appreciated. Repairs were done properly to our satisfaction

4.6
Verified Home Owner
Colorado Springs, on Nov 03, 2018

Very quick responses.

4.9
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Colorado Springs, on Aug 21, 2019

Weekly calls during building. Products and food on the counter at move in. Gift certificate to Club. Friendliness of sales office. Design center choices.

4.5
Verified Home Owner
Colorado Springs, on Aug 02, 2019

The building of the home it was fast and efficient.

3.1
Verified Home Owner
Colorado Springs, on Jul 31, 2019

Everyone was incredibly warm and lovely to work with.

4.0
Verified Home Owner
Colorado Springs, on Jul 22, 2019

Flexibility and Communication

4.5
Verified Home Owner
Colorado Springs, on Jul 07, 2019

Kept us updated with the construction process.

4.0
Verified Home Owner
Colorado Springs, on Jul 03, 2019

The response overall were caring. Even though I had to ask a few times, they did follow through with satisfying my requests.

4.3
Verified Home Owner
Colorado Springs, on Jun 28, 2019

The Design Center process in making selections and the Site Supervisor during the construction process.

2.9
Verified Home Owner
Colorado Springs, on Jun 26, 2019

Their responsiveness when I did have any issues.

4.9
Verified Home Owner
Colorado Springs, on Jun 14, 2019

Great people from start to finish

4.5
Verified Home Owner
Colorado Springs, on May 24, 2019

How organized the building process was how EVERYONE in every department have been so great. Easiest build to date we have experienced.

5.0
Verified Home Owner
Colorado Springs, on May 17, 2019

They build a good home.

4.3
Verified Home Owner
Colorado Springs, on May 06, 2019

The people. They are genuine and truly care about our home and us/the homeowner. We were never just a client and you could tell everyone wanted to help us build our dream!

4.8
Verified Home Owner
Colorado Springs, on Apr 23, 2019

Communications during construction period.

4.4
Verified Home Owner
Colorado Springs, on Apr 09, 2019

I feel that the builders and representatives we worked with truly cared about the product they were working on and had a personal stake in making it as good as possible.

4.6
Verified Home Owner
Colorado Springs, on Apr 07, 2019

Responsive to problems/questions

4.4
Verified Home Owner
Colorado Springs, on Apr 06, 2019

Constant communication and willingness to accept questions.

4.0
Verified Home Owner
Colorado Springs, on Mar 28, 2019

They truly wanted to make us happy

4.8
Verified Home Owner
Colorado Springs, on Feb 12, 2019

Classic has evolved into a superior home builder

4.3
Verified Home Owner
Colorado Springs, on Jan 03, 2019

Good communication when we needed items fixed.

4.0
Verified Home Owner
Colorado Springs, on Jan 02, 2019

Friendly and knowledgeable staff, fair price, well-built home. It has been a great experience. I’ve had no issues with the home in this first year of ownership.

5.0
Verified Home Owner