Top Homebuilder Ratings & Reviews

Classic Homes

Midtown at Cottonwood Creek

16 Homeowner Reviews Completed Jan 2019 - Jul 2020

Overall Satisfaction

4.5
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.6

Lender Experience

4.9

Construction Experience

4.6

Customer Care Experience

4.6

Home Readiness

4.2

Installation & Workmanship

4.7

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 02, 2020

I appreciate the emergency line. We’ve had two issues that were “emergency” and I felt they were handled very promptly

3.9
Verified Homeowner
Colorado Springs, on Mar 24, 2020

All my concerns and few problems were solved.

4.9
Verified Homeowner
Colorado Springs, CO, on Dec 21, 2019

The fact that I was made to feel that I was their most important client. I could depend completely on a quick and courteous response to my every concern.

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 11, 2019

Not too much, problems with the quality of the work when we did are closing walk through. You did however fix all issues but it took close to a month after closing to fix all issues. The sales people were very accommodating.

3.9
Verified Homeowner
Colorado Springs, CO, on Dec 08, 2019

The communication throughout the process is what impressed us most

4.7
Verified Homeowner
Colorado Springs, on Dec 04, 2019

Quick answers to questions and excellent customer service.

5.0
Verified Homeowner
Colorado Springs, CO, on Nov 07, 2019

Weekly updates on the status of my house, to include pictures

4.8
Verified Homeowner
Colorado Springs, CO, on Jul 19, 2019

Being able to walk through the house while construction was taking place and seeing the progress in person.

4.6
Verified Homeowner
Colorado Springs, CO, on Jul 18, 2019

Everyone has been so nice and always happy to answer my questions.

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 11, 2019

Customer service was great and sales staff super friendly!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Dec 21, 2019

The fact that I was made to feel that I was their most important client. I could depend completely on a quick and courteous response to my every concern.

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 11, 2019

Not too much, problems with the quality of the work when we did are closing walk through. You did however fix all issues but it took close to a month after closing to fix all issues. The sales people were very accommodating.

3.9
Verified Homeowner
Colorado Springs, CO, on Dec 08, 2019

The communication throughout the process is what impressed us most

4.7
Verified Homeowner
Colorado Springs, CO, on Nov 07, 2019

Weekly updates on the status of my house, to include pictures

4.8
Verified Homeowner
Colorado Springs, CO, on Jul 19, 2019

Being able to walk through the house while construction was taking place and seeing the progress in person.

4.6
Verified Homeowner
Colorado Springs, CO, on Jul 18, 2019

Everyone has been so nice and always happy to answer my questions.

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 11, 2019

Customer service was great and sales staff super friendly!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 02, 2020

I appreciate the emergency line. We’ve had two issues that were “emergency” and I felt they were handled very promptly

3.9
Verified Homeowner
Colorado Springs, on Mar 24, 2020

All my concerns and few problems were solved.

4.9
Verified Homeowner
Colorado Springs, on Dec 04, 2019

Quick answers to questions and excellent customer service.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet