Top Homebuilder Ratings & Reviews

Classic Homes

Midtown at Foothills Farm

49 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.6

Purchase Experience

4.9

Home Personalization Experience

4.8

Lender Experience

4.7

Construction Experience

4.6

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.6

Community Profile

Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Colorado Springs, on Oct 12, 2019

Prompt professional service

4.7
Verified Homeowner
Colorado Springs, on Oct 03, 2019

The representatives are very friendly and helpful

5.0
Verified Homeowner
Colorado Springs, on Sep 24, 2019

They’ve been responsive to issues.

4.7
Verified Homeowner
Colorado Springs, on Sep 17, 2019

Final walk thru items were handled thoroughly

4.4
Verified Homeowner
Colorado Springs, on Sep 06, 2019

They tried their best

4.2
Verified Homeowner
Colorado Springs, on Sep 05, 2019

Nice new concept of a home in a great location.

4.2
Verified Homeowner
Colorado Springs, on Aug 31, 2019

be able to walk through the home before it was completely finished, to have different issues fixed before I moved in

4.1
Verified Homeowner
Colorado Springs, on Aug 26, 2019

Commitment to excellence and integrity to deliver what was promised.

5.0
Verified Homeowner
Colorado Springs, on Aug 23, 2019

Working with the Mid-town Farm sales team and getting our pick of some choice lots.

4.4
Verified Homeowner
Colorado Springs, on Aug 18, 2019

Their willing to complete all my requests.

4.9
Verified Homeowner
Colorado Springs, on Aug 18, 2019

Slow but responsive.

4.2
Verified Homeowner
Colorado Springs, on Aug 15, 2019

I liked being able to visit the site each week in order to see what was going on with the construction of my home. I also liked being able to work with the ladies in your on-site office. (I missed them once they moved from Foothills Farm over to Rangewood!)

4.8
Verified Homeowner
Colorado Springs, on Aug 03, 2019

Unfortunately I am very disappointed . 5 months into owning my home I have had non stop habitability concerns. I am to the point of filing in court. Even now as I write this, I am battling with the supplier which should be a role that Classic would handle and should want to fix promptly! This has been very frustrating and I wish I did not purchase this home. I have had new homes from other builders in town and this was never the issue, They actually valued the new home experience off of their customer care, so I am very surprise that I am receiving this no warranty service from Classic. I am sorry to have to write this but someone needs to help and make this right.

2.7
Verified Homeowner
Colorado Springs, on Jul 27, 2019

We really enjoyed John and his performance. He truly cared as we did our final walk through and made sure everything was taken care of before we moved in. We are definitely satisfied with the home.

4.8
Verified Homeowner
Colorado Springs, on Jul 19, 2019

The updated emails with photos, constant communications from the building engineer and sales team.

4.9
Verified Homeowner
Colorado Springs, on Jul 11, 2019

The regular updates on building progress which included photographs.

4.7
Verified Homeowner
Colorado Springs, on Jul 02, 2019

At least, during the initial sign off period, they seemed committed to getting basic problems handled.

4.3
Verified Homeowner
Colorado Springs, on Jun 10, 2019

Sales did a Great job on their end of the transaction

4.1
Verified Homeowner
Colorado Springs, on Jun 06, 2019

He was thorough and addressed all of our issues.

4.7
Verified Homeowner
Colorado Springs, on May 26, 2019

Easy seamless and the communication was helpful.

4.9
Verified Homeowner
Colorado Springs, on May 16, 2019

Trusted the builder. The weekly updates and photos

5.0
Verified Homeowner
Colorado Springs, on May 08, 2019

Communication

5.0
Verified Homeowner
Colorado Springs, on May 08, 2019

Communication and weekly pictures

4.7
Verified Homeowner
Colorado Springs, on Apr 18, 2019

The sales team is amazing. Their friendliness and warmth surpassed my expectations. They were not there to sell a house, but to meet your needs. Thanks to Julie and the girls. Also, Tory & Curtis went out of their way to keep us posted throughout the entire process, and to deliver a product worth our investment. Totally pleased with Classic Homes personnel and work integrity.

5.0
Verified Homeowner
Colorado Springs, on Apr 13, 2019

The front office were great to work with, and my second foreman David was extremely helpful with any issues we had

4.5
Verified Homeowner
Colorado Springs, on Mar 26, 2019

Promptness of response and consistent follow up from Curtis

5.0
Verified Homeowner
Colorado Springs, on Mar 24, 2019

Communication throughout the process was excellent

5.0
Verified Homeowner
Colorado Springs, on Mar 18, 2019

Classic homes was very thorough in everything they did. Specifically when I talked to Teresa, Juli, Curtis, Tory and Shane. Calls and emails, photos every week! It was wonderful! Overall best and only experience I’ve had with builders. Professionalism, friendly and very well informed.

5.0
Verified Homeowner
Colorado Springs, on Feb 16, 2019

Teresa was very friendly. Everyone seems to have been responsive to our questions

4.7
Verified Homeowner
Colorado Springs, on Feb 15, 2019

Keeping the options simple, providing s basic package in the design center (at no charge) that worked, lowering the combination of options to hundreds vs thousands (Richmond smerican), Teresa Pacheco being caring, Vinny being informative and honest.

4.6
Verified Homeowner
Colorado Springs, on Jan 17, 2019

Classic Homes did a good job in not only building the home, but in taking care of any of the punch list items as well.

4.1
Verified Homeowner
Colorado Springs, on Dec 24, 2018

The sales staff and construction staff, Julie, Theresa, Cory and Curtid, were just incredible!

4.8
Verified Homeowner
Colorado Springs, on Dec 16, 2018

Follow up and overall communication

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Colorado Springs, on Aug 31, 2019

be able to walk through the home before it was completely finished, to have different issues fixed before I moved in

4.1
Verified Homeowner
Colorado Springs, on Aug 23, 2019

Working with the Mid-town Farm sales team and getting our pick of some choice lots.

4.4
Verified Homeowner
Colorado Springs, on Aug 15, 2019

I liked being able to visit the site each week in order to see what was going on with the construction of my home. I also liked being able to work with the ladies in your on-site office. (I missed them once they moved from Foothills Farm over to Rangewood!)

4.8
Verified Homeowner
Colorado Springs, on Jul 27, 2019

We really enjoyed John and his performance. He truly cared as we did our final walk through and made sure everything was taken care of before we moved in. We are definitely satisfied with the home.

4.8
Verified Homeowner
Colorado Springs, on Jul 19, 2019

The updated emails with photos, constant communications from the building engineer and sales team.

4.9
Verified Homeowner
Colorado Springs, on Jul 11, 2019

The regular updates on building progress which included photographs.

4.7
Verified Homeowner
Colorado Springs, on Jun 10, 2019

Sales did a Great job on their end of the transaction

4.1
Verified Homeowner
Colorado Springs, on May 26, 2019

Easy seamless and the communication was helpful.

4.9
Verified Homeowner
Colorado Springs, on May 16, 2019

Trusted the builder. The weekly updates and photos

5.0
Verified Homeowner
Colorado Springs, on May 08, 2019

Communication

5.0
Verified Homeowner
Colorado Springs, on May 08, 2019

Communication and weekly pictures

4.7
Verified Homeowner
Colorado Springs, on Apr 18, 2019

The sales team is amazing. Their friendliness and warmth surpassed my expectations. They were not there to sell a house, but to meet your needs. Thanks to Julie and the girls. Also, Tory & Curtis went out of their way to keep us posted throughout the entire process, and to deliver a product worth our investment. Totally pleased with Classic Homes personnel and work integrity.

5.0
Verified Homeowner
Colorado Springs, on Apr 13, 2019

The front office were great to work with, and my second foreman David was extremely helpful with any issues we had

4.5
Verified Homeowner
Colorado Springs, on Mar 24, 2019

Communication throughout the process was excellent

5.0
Verified Homeowner
Colorado Springs, on Mar 18, 2019

Classic homes was very thorough in everything they did. Specifically when I talked to Teresa, Juli, Curtis, Tory and Shane. Calls and emails, photos every week! It was wonderful! Overall best and only experience I’ve had with builders. Professionalism, friendly and very well informed.

5.0
Verified Homeowner
Colorado Springs, on Feb 16, 2019

Teresa was very friendly. Everyone seems to have been responsive to our questions

4.7
Verified Homeowner
Colorado Springs, on Feb 15, 2019

Keeping the options simple, providing s basic package in the design center (at no charge) that worked, lowering the combination of options to hundreds vs thousands (Richmond smerican), Teresa Pacheco being caring, Vinny being informative and honest.

4.6
Verified Homeowner
Colorado Springs, on Jan 17, 2019

Classic Homes did a good job in not only building the home, but in taking care of any of the punch list items as well.

4.1
Verified Homeowner
Colorado Springs, on Dec 24, 2018

The sales staff and construction staff, Julie, Theresa, Cory and Curtid, were just incredible!

4.8
Verified Homeowner
Colorado Springs, on Dec 16, 2018

Follow up and overall communication

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Colorado Springs, on Oct 12, 2019

Prompt professional service

4.7
Verified Homeowner
Colorado Springs, on Oct 03, 2019

The representatives are very friendly and helpful

5.0
Verified Homeowner
Colorado Springs, on Sep 24, 2019

They’ve been responsive to issues.

4.7
Verified Homeowner
Colorado Springs, on Sep 17, 2019

Final walk thru items were handled thoroughly

4.4
Verified Homeowner
Colorado Springs, on Sep 06, 2019

They tried their best

4.2
Verified Homeowner
Colorado Springs, on Aug 26, 2019

Commitment to excellence and integrity to deliver what was promised.

5.0
Verified Homeowner
Colorado Springs, on Aug 18, 2019

Slow but responsive.

4.2
Verified Homeowner
Colorado Springs, on Aug 03, 2019

Unfortunately I am very disappointed . 5 months into owning my home I have had non stop habitability concerns. I am to the point of filing in court. Even now as I write this, I am battling with the supplier which should be a role that Classic would handle and should want to fix promptly! This has been very frustrating and I wish I did not purchase this home. I have had new homes from other builders in town and this was never the issue, They actually valued the new home experience off of their customer care, so I am very surprise that I am receiving this no warranty service from Classic. I am sorry to have to write this but someone needs to help and make this right.

2.7
Verified Homeowner
Colorado Springs, on Jul 02, 2019

At least, during the initial sign off period, they seemed committed to getting basic problems handled.

4.3
Verified Homeowner
Colorado Springs, on Jun 06, 2019

He was thorough and addressed all of our issues.

4.7
Verified Homeowner
Colorado Springs, on Mar 26, 2019

Promptness of response and consistent follow up from Curtis

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Colorado Springs, on Sep 05, 2019

Nice new concept of a home in a great location.

4.2
Verified Homeowner
Colorado Springs, on Aug 18, 2019

Their willing to complete all my requests.

4.9
Verified Homeowner