Top Homebuilder Ratings & Reviews

Classic Homes

Sterling Ranch (cos-SRR)

31 Homeowner Reviews Completed Nov 2024 - Jul 2025

Classic Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.5

Purchase Experience

4.9

Home Personalization Experience

4.9

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.2

Installation & Workmanship

4.8

Community Profile

Classic Homes logo
Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jun 18, 2025

Sales was keeping us up to date on the build progress with pictures. This was very helpful since we lived out of state

4.9
Verified Homeowner
Colorado Springs, on Jun 22, 2025

This is our second home we built with classic and we are in love with it even more than our first. If we decide to move, it will be into another classic home!

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 01, 2025

I was highly impressed with the sales people. They were very knowledgeable, responsive, and friendly. I also liked the way they emailed pictures of the house every week during construction. The builders were also competent and resolved any issues that arose. I loved my experience with my designer at the the design center. And closing was made so easy for me. They made me feel like a VIP.

5.0
Verified Homeowner
Colorado Springs, on Jun 18, 2025

Nothing. Great Buying experience.

4.9
Verified Homeowner
Colorado Springs, CO, on May 12, 2025

Our favorite part was the design Studio with Jessica. Our least favorite part was the initial contract. There are a lot of instances that felt rushed through or were not explained to understanding.

4.1
Verified Homeowner
Colorado Springs, on May 20, 2025

The only experience with Classic Homes that I did not like had to do with warranty registration. As the buyer, it was left up to me to get model numbers and serial numbers of all appliances and all equipment in the crawl space. The numbers for the kitchen appliances were easy to find. The numbers for the equipment in the crawl space is difficult. I still don’t have the model numbers and serial numbers for the equipment in the crawl space, and therefore the equipment has not been registered. All of this should have been given to me by the installers. At the time of installation, that would have been the time to record all necessary information for registration purposes. I hope you can change this for future home buyers.

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 02, 2025

The atmosphere in the sales office is comfortable and welcoming. Julie and Hayden were absolutely wonderful guiding us through the process. From looking at lots to answering questions. They both are knowledgeable., professional and personable. They made us feel appreciated and cared for. We received pictures every week on how our new home was coming along, Jessica at the design center was fabulous. She made our vision for our new home come together and we could not be more pleased of the outcome. Jessica is easy to work with. She is personable , professional, knowledgeable and pays great attention to detail. Mickey who was overseeing the build called us every week to give us an update on what happened with our home build and what was planned the following week. We found him easy to work with. he is detail orientated, knowledgeable, professional and personable. Any time we had questions or found issues he made sure they were resolved to our satisfaction. He cared for our home build as he would for his own. From the sales office to the completion of our new home the team worked flawlessly together. Creating an anxiety free and wonderful experience for us.

4.7
Verified Homeowner
Colorado Springs, on May 12, 2025

Classic responded relatively quickly to some minor repair requests we submitted. We are starting to see some more issues with the build quality to longer we are in the house including the garage doors not sealing well, the grading causing some drainage issues and creaking in the floor.

4.3
Verified Homeowner
Colorado Springs, CO, on Mar 17, 2025

Our sales representative, Hayden Frasier, was a pleasure to work with from the moment we walked into the model home to inquire about building a home. Hayden has always been respectful and responsive to our questions and concerns. Leigh Barrington with the design studio made the design process painless and helped us be excited about our home. We disliked the entire construction and home delivery process—construction and home delivery made us regret buying a Classic home.

3.1
Verified Homeowner
Colorado Springs, on May 07, 2025

The entire process was very easy. Building from 1200 miles away can be stressful yet we never felt that way with the weekly check-ins and photos

5.0
Verified Homeowner
Colorado Springs, CO, on Mar 12, 2025

I truly appreciate the personable yet professional demeanor of the Classic Homes staff. Their genuine pride in their work is evident. While we understand that perfection is unattainable, they go above and beyond to address any concerns we raise, working diligently to resolve them or find ways to make things right. Although not everything has been fully resolved yet, I trust that Classic Homes is actively working to ensure a satisfactory outcome.

5.0
Verified Homeowner
Colorado Springs, on Apr 21, 2025

We loved the attention to detail and how involve We were allowed to be every step of the way.

5.0
Verified Homeowner
Colorado Springs, CO, on Mar 06, 2025

Only complaint we have is we felt like the home should have been cleaned better prior to closing. The sales folks and WTY team have been outstanding so far and we are pleased with making the purchase from classic.

4.8
Verified Homeowner
Colorado Springs, on Mar 31, 2025

After being the home now for a few months we've noticed some things we would have chosen or changed. Such as life.

4.6
Verified Homeowner
Colorado Springs, CO, on Jan 19, 2025

Weekly communication throughout the entire process.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 13, 2025

The purchase of our home was a great experience. Since we were moving here from out of state, the team did a fantastic job in keeping us updated on the progress from weekly phone calls to weekly pictures of our home. We always knew the present state and we always knew what was going to be done next in the building phases. We were also very happy about being able to make a few small changes such as additional can lighting, black fixtures and black hardware. The home is beautiful and we absolutely love it.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 04, 2025

Loved everything! Communication was great, everyone we interacted with was wonderful!

4.9
Verified Homeowner
Colorado Springs, CO, on Jan 02, 2025

This is our third new build with Classic so we love our experience over all. There were a few minor hiccups with one Classic employee that would promise phone calls, things or time lines that never happened. This employee was non sales and it was towards the end of our build.

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 18, 2024

I enjoyed the consistent weekly updates on the status of the construction. Having had a bad experience with another builder, the transparency and communication provided by Classic was refreshing. Additionally, everyone we worked with was very thorough and made sure any questions we had were addressed quickly.

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 10, 2024

It was a great experience. Communication stayed high throughout.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jun 18, 2025

Sales was keeping us up to date on the build progress with pictures. This was very helpful since we lived out of state

4.9
Verified Homeowner
Colorado Springs, CO, on Jun 01, 2025

I was highly impressed with the sales people. They were very knowledgeable, responsive, and friendly. I also liked the way they emailed pictures of the house every week during construction. The builders were also competent and resolved any issues that arose. I loved my experience with my designer at the the design center. And closing was made so easy for me. They made me feel like a VIP.

5.0
Verified Homeowner
Colorado Springs, CO, on May 12, 2025

Our favorite part was the design Studio with Jessica. Our least favorite part was the initial contract. There are a lot of instances that felt rushed through or were not explained to understanding.

4.1
Verified Homeowner
Colorado Springs, CO, on Apr 02, 2025

The atmosphere in the sales office is comfortable and welcoming. Julie and Hayden were absolutely wonderful guiding us through the process. From looking at lots to answering questions. They both are knowledgeable., professional and personable. They made us feel appreciated and cared for. We received pictures every week on how our new home was coming along, Jessica at the design center was fabulous. She made our vision for our new home come together and we could not be more pleased of the outcome. Jessica is easy to work with. She is personable , professional, knowledgeable and pays great attention to detail. Mickey who was overseeing the build called us every week to give us an update on what happened with our home build and what was planned the following week. We found him easy to work with. he is detail orientated, knowledgeable, professional and personable. Any time we had questions or found issues he made sure they were resolved to our satisfaction. He cared for our home build as he would for his own. From the sales office to the completion of our new home the team worked flawlessly together. Creating an anxiety free and wonderful experience for us.

4.7
Verified Homeowner
Colorado Springs, CO, on Mar 17, 2025

Our sales representative, Hayden Frasier, was a pleasure to work with from the moment we walked into the model home to inquire about building a home. Hayden has always been respectful and responsive to our questions and concerns. Leigh Barrington with the design studio made the design process painless and helped us be excited about our home. We disliked the entire construction and home delivery process—construction and home delivery made us regret buying a Classic home.

3.1
Verified Homeowner
Colorado Springs, CO, on Mar 12, 2025

I truly appreciate the personable yet professional demeanor of the Classic Homes staff. Their genuine pride in their work is evident. While we understand that perfection is unattainable, they go above and beyond to address any concerns we raise, working diligently to resolve them or find ways to make things right. Although not everything has been fully resolved yet, I trust that Classic Homes is actively working to ensure a satisfactory outcome.

5.0
Verified Homeowner
Colorado Springs, CO, on Mar 06, 2025

Only complaint we have is we felt like the home should have been cleaned better prior to closing. The sales folks and WTY team have been outstanding so far and we are pleased with making the purchase from classic.

4.8
Verified Homeowner
Colorado Springs, CO, on Jan 19, 2025

Weekly communication throughout the entire process.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 13, 2025

The purchase of our home was a great experience. Since we were moving here from out of state, the team did a fantastic job in keeping us updated on the progress from weekly phone calls to weekly pictures of our home. We always knew the present state and we always knew what was going to be done next in the building phases. We were also very happy about being able to make a few small changes such as additional can lighting, black fixtures and black hardware. The home is beautiful and we absolutely love it.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 04, 2025

Loved everything! Communication was great, everyone we interacted with was wonderful!

4.9
Verified Homeowner
Colorado Springs, CO, on Jan 02, 2025

This is our third new build with Classic so we love our experience over all. There were a few minor hiccups with one Classic employee that would promise phone calls, things or time lines that never happened. This employee was non sales and it was towards the end of our build.

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 18, 2024

I enjoyed the consistent weekly updates on the status of the construction. Having had a bad experience with another builder, the transparency and communication provided by Classic was refreshing. Additionally, everyone we worked with was very thorough and made sure any questions we had were addressed quickly.

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 10, 2024

It was a great experience. Communication stayed high throughout.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jun 22, 2025

This is our second home we built with classic and we are in love with it even more than our first. If we decide to move, it will be into another classic home!

5.0
Verified Homeowner
Colorado Springs, on Jun 18, 2025

Nothing. Great Buying experience.

4.9
Verified Homeowner
Colorado Springs, on May 20, 2025

The only experience with Classic Homes that I did not like had to do with warranty registration. As the buyer, it was left up to me to get model numbers and serial numbers of all appliances and all equipment in the crawl space. The numbers for the kitchen appliances were easy to find. The numbers for the equipment in the crawl space is difficult. I still don’t have the model numbers and serial numbers for the equipment in the crawl space, and therefore the equipment has not been registered. All of this should have been given to me by the installers. At the time of installation, that would have been the time to record all necessary information for registration purposes. I hope you can change this for future home buyers.

5.0
Verified Homeowner
Colorado Springs, on May 12, 2025

Classic responded relatively quickly to some minor repair requests we submitted. We are starting to see some more issues with the build quality to longer we are in the house including the garage doors not sealing well, the grading causing some drainage issues and creaking in the floor.

4.3
Verified Homeowner
Colorado Springs, on May 07, 2025

The entire process was very easy. Building from 1200 miles away can be stressful yet we never felt that way with the weekly check-ins and photos

5.0
Verified Homeowner
Colorado Springs, on Apr 21, 2025

We loved the attention to detail and how involve We were allowed to be every step of the way.

5.0
Verified Homeowner
Colorado Springs, on Mar 31, 2025

After being the home now for a few months we've noticed some things we would have chosen or changed. Such as life.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet